领导成员交换关系会影响公务员变革型组织公民行为吗?——变革义务感的中介作用与公共服务动机的调节作用
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摘要
变革型组织公民行为作为个体创新的重要行为表现,是组织提高有效供给,应对外部环境迅速变化的关键。论文结合变革义务感和公共服务动机的相关研究,首次以我国公务员为研究对象,实证检验了领导成员交换关系影响变革型组织公民行为的影响机制和边界条件。以380名厦门市公务员为研究样本,实证研究发现:领导成员交换关系可以显著提升变革型组织公民行为,且变革义务感在其中发挥了完全中介的作用;同时,公共服务动机在领导成员交换关系与变革型组织公民行为二者关系中发挥了显著的负向调节作用。研究有助于丰富政府部门背景下变革型组织公民行为的相关文献,也为新时代政府加强干部队伍建设,提高政府工作效率提供了有价值的启示。
Change-oriented organizational citizenship behavior( Change-oriented OCB) considered as individual innovative behaviors plays an important role in providing an effective supply of organizations and responding to rapid changes. Based on the literature on felt responsibility for change and public service motivation, this studyempirically tested the mechanisms and boundary conditions by which Leader-member Exchange( LMX) influences change-oriented OCB. Using a sample of 380 employees in the public sector from Xiamen city,this study found that LMX had a significant impact on change-oriented OCB but felt responsibility for change also played a fully mediating role in this relationship. Furthermore,public service motivation negatively moderates,to a significant degree,the relationship between LMX and felt responsibility for change. These conclusions not only enrich the existing literature of change-oriented OCB in the public sector context, but also provide valuable implications for the construction of cadre team and efficiency of government work in China's new era.
Change-oriented organizational citizenship behavior( Change-oriented OCB) considered as individual innovative behaviors plays an important role in providing an effective supply of organizations and responding to rapid changes. Based on the literature on felt responsibility for change and public service motivation, this studyempirically tested the mechanisms and boundary conditions by which Leader-member Exchange( LMX) influences change-oriented OCB. Using a sample of 380 employees in the public sector from Xiamen city,this study found that LMX had a significant impact on change-oriented OCB but felt responsibility for change also played a fully mediating role in this relationship. Furthermore,public service motivation negatively moderates,to a significant degree,the relationship between LMX and felt responsibility for change. These conclusions not only enrich the existing literature of change-oriented OCB in the public sector context, but also provide valuable implications for the construction of cadre team and efficiency of government work in China's new era.
引文
陈振明、林亚清(2016).政府部门领导关系型行为影响下属变革型组织公民行为吗?---公共服务动机的中介作用和组织支持感的调节作用.公共管理学报,1:11-20.
Aiken,L.S.&West,S.G.(1994).Multiple Regression:Testing and Interpreting Interactions.Journal of the Operational Research Society,45(1):119-120.
Baron,R.M.&Kenny,D.A.(1986).The Moderator-Mediator Variable Distinction in Social Psychological Research:Conceptual Strategic and Statistical Considerations.Journal of Personality and Social Psychology,51(6):1173-1182.
Bettencourt,L.A.(2004).Change-Oriented Organizational Citizenship Behaviors∶The Direct and Moderating Influence of Goal Orientation.Journal of Retailing,80(3):165-180.
Bottomley,P.,Mostafa,A.M.S.,Gould-Williams,J.S.&León-Czares,F.(2016).The Impact of Transformational Leadership on Organisational Citizenship Behaviours:The Contingent Role of Public Service Motivation.British Journal of Management,27(2):390-405.
Bright,L.(2008).Does Public Service Motivation Really Make a Difference on the Job Satisfaction and Turnover Intentions of Public Employees.American Review of Public Administration,38(2):149-166.
Campbell,J.W.(2018).Felt Responsibility for Change in Public Organizations∶General and SectorSpecific Paths.Public Management Review,20(2):232-253.
Choi,J.N.(2007).Change-Oriented Organizational Citizenship Behavior:Effects of Work Environment Characteristics and Intervening Psychological Process.Journal of Organizational Behavior,28(4):467-484.
Christensen,R.K.,Paarlberg,L.&Perry,J.L.(2017).Public Service Motivation Research∶Lessons for Practice.Public Administration Review,74(4):529-542.
Dansereau,F.(1975).A Vertical Dyad Linkage Approach to Leadership within Formal Organizations:A Longitudinal Investigation of the Role Making Process.Organizational Behavior and Human Performance,13(1):46-78.
Dulebohn,J.H.,Bommer,W.H.&Liden,R.C.(2012).A Meta-Analysis of Antecedents and Consequences of Leader-member Exchange:Integrating the Past with an Eye toward the Future.Journal of Management,38(6):1715-1759.
Edwards,J.&Lambert,L.(2007).Methods for Integrating Moderation and Mediation:A General Analytical Framework Using Moderated Path Analysis.Psychological Methods,12(1):1-22.
Fuller,J.B.,Marler,L.E.&Hester,K.(2006).Promoting Felt Responsibility for Constructive Change and Proactive Behavior:Exploring Aspects of an Elaborated Model of Work Design.Journal of Organizational Behavior,27(8):1089-1120.
Graen,G.&Uhi-Bien,M.(1995).Relationship-based Approach to Leadership:Development of Leader-Member Exchange(LMX)Theory of Leadership over Years∶Applying a Ulti-level MultiDomain Perspective.Leadership Quarterly,6(2):219-247.
Hackman,J.R.&Oldham,G.R.(1976).Motivation through the Design of Work:Test of a Theory.Organizational Behavior and Human Performance,16(2):250-279.
Han,Y.,Sears,G.&Zhang,H.Y.(2018).Revisiting the“Give and Take”in LMX:Exploring Equity Sensitivity as a Moderator of the Influence of LMX on Affiliative and Change-oriented OCB.Personnel Review,47(2):555-571.
Hassan,S.&Hatmaker,D.M.(2015).Leadership and Performance of Public Employees:Effects of the Quality and Characteristics of Manager-Employee Relationships.Journal of Public Administration Research and Theory,25(4):1127-1155.
Harari,M.B.,Herst,D.E.L.,Parola,H.R.&Carmona,B.P.(2017).Organizational Correlates of Public Service Motivation:A Meta-Analysis of Two Decades of Empirical Research.Journal of Public Administration Research and Theory,27(1):68-84.
Ilies,R.,Nahrgang,J.D.&Morgeson,F.P.(2007).Leader-Member Exchange and Citizenship Behaviors:A Meta-Analysis.Journal of Applied Psychology,92(1):269-277.
Li,N.,Liang,J.&Grant,M.J.(2010).The Role of Proactive Personality in Job Satisfaction and Organizational Citizenship Behavior:A Relational Perspective.Journal of Applied Psychology,95(2):395-404.
Liden,R.C.,Wayne,S.J.,Zhao,H.&Henderson,D.(2008).Servant Leadership:Development of a Multidimensional Measure and Multilevel Assessment.Leadership Quarterly,19(2):161-177.
López-Domínguez,M.,Enache,M.,Sallan,J.M.&Simo,P.(2013).Transformational Leadership as an Antecedent of Change-oriented Organizational Citizenship Behavior.Journal of Business Research,66(10):2147-2152.
Masterson,S.S.,Lewis,K.,Goldman,B.M.&Taylor,M.S.(2000).Integrating Justice and Social Exchange:The Differing Effects of Fair Procedures and Treatment on Work Relationships.Academy of Management Journal,43(4):738-748.
Morrison,E.W.&Phelps,C.C.(1999).Taking Charge at Work:Extra-role Efforts to Initiate Workplace Change.Academy of Management Journal,42(4):403-419.
Organ,D.W.(1988).Organizational Citizenship Behavior:The Good Soldier Syndrome.Lexington,MA:Lexington Books.
Perry,J.L.&Hondeghem,A.(2008).Motivation in Public Management:The Call of Public Service.Oxford:Oxford University Press.
Perry,J.L.&Wise,L.R.(1990).The Motivational Bases of Public Service.Public Administration Review,50(3):367-373.
Potipiroon,W.&Ford,M.T.(2017).Does Public Service Motivation Always Lead to Organizational Commitment?Examining the Moderating Roles of Intrinsic Motivation and Ethical Leadership.Public Personnel Management,46(3):211-238.
Potipiroon,W.&Faerman,S.(2016).What Difference Do Ethical Leaders Make?Exploring the Mediating Role of Interpersonal Justice and the Moderating Role of Public Service Motivation.International Public Management Journal,19(2):171-207.
Preacher,K.JcRucker,D.D.&Hayes,A.F.(2007).Assessing Moderated Mediation Hypotheses:Theory,Methods,and Prescriptions.Multivariate Behavioral Research,42(1):185-227.
Preacher,K.J.&Hayes,A.F.(2008).Asymptotic and Resampling Strategies for Assessing and Comparing Indirect Effects in Multiple Mediator Models.Behavior Research Methods,40(3):879-891.
Scandura,T.A.&Graen,G.B.(1984).Moderating Effects of Initial Leader-Member Exchange Status on the Effects of a Leadership Intervention.Journal of Applied Psychology,69(3):428-436.
Vigoda-Gadot,E.&Beeri,I.(2011).Change-Oriented Organizational Citizenship Behavior in Public Administration:The Power of Leadership and the Cost of Organizational Politics.Journal of Public Administration Research and Theory,22(3):573-596.
Wright,B.E.,Moynihan,D.P.&Pandey,S.K.(2012).Pulling the Levers:Transformational Leadership,Public Service Motivation,and Mission Valence.Public Administration Review,72(2):206-215.
Aiken,L.S.&West,S.G.(1994).Multiple Regression:Testing and Interpreting Interactions.Journal of the Operational Research Society,45(1):119-120.
Baron,R.M.&Kenny,D.A.(1986).The Moderator-Mediator Variable Distinction in Social Psychological Research:Conceptual Strategic and Statistical Considerations.Journal of Personality and Social Psychology,51(6):1173-1182.
Bettencourt,L.A.(2004).Change-Oriented Organizational Citizenship Behaviors∶The Direct and Moderating Influence of Goal Orientation.Journal of Retailing,80(3):165-180.
Bottomley,P.,Mostafa,A.M.S.,Gould-Williams,J.S.&León-Czares,F.(2016).The Impact of Transformational Leadership on Organisational Citizenship Behaviours:The Contingent Role of Public Service Motivation.British Journal of Management,27(2):390-405.
Bright,L.(2008).Does Public Service Motivation Really Make a Difference on the Job Satisfaction and Turnover Intentions of Public Employees.American Review of Public Administration,38(2):149-166.
Campbell,J.W.(2018).Felt Responsibility for Change in Public Organizations∶General and SectorSpecific Paths.Public Management Review,20(2):232-253.
Choi,J.N.(2007).Change-Oriented Organizational Citizenship Behavior:Effects of Work Environment Characteristics and Intervening Psychological Process.Journal of Organizational Behavior,28(4):467-484.
Christensen,R.K.,Paarlberg,L.&Perry,J.L.(2017).Public Service Motivation Research∶Lessons for Practice.Public Administration Review,74(4):529-542.
Dansereau,F.(1975).A Vertical Dyad Linkage Approach to Leadership within Formal Organizations:A Longitudinal Investigation of the Role Making Process.Organizational Behavior and Human Performance,13(1):46-78.
Dulebohn,J.H.,Bommer,W.H.&Liden,R.C.(2012).A Meta-Analysis of Antecedents and Consequences of Leader-member Exchange:Integrating the Past with an Eye toward the Future.Journal of Management,38(6):1715-1759.
Edwards,J.&Lambert,L.(2007).Methods for Integrating Moderation and Mediation:A General Analytical Framework Using Moderated Path Analysis.Psychological Methods,12(1):1-22.
Fuller,J.B.,Marler,L.E.&Hester,K.(2006).Promoting Felt Responsibility for Constructive Change and Proactive Behavior:Exploring Aspects of an Elaborated Model of Work Design.Journal of Organizational Behavior,27(8):1089-1120.
Graen,G.&Uhi-Bien,M.(1995).Relationship-based Approach to Leadership:Development of Leader-Member Exchange(LMX)Theory of Leadership over Years∶Applying a Ulti-level MultiDomain Perspective.Leadership Quarterly,6(2):219-247.
Hackman,J.R.&Oldham,G.R.(1976).Motivation through the Design of Work:Test of a Theory.Organizational Behavior and Human Performance,16(2):250-279.
Han,Y.,Sears,G.&Zhang,H.Y.(2018).Revisiting the“Give and Take”in LMX:Exploring Equity Sensitivity as a Moderator of the Influence of LMX on Affiliative and Change-oriented OCB.Personnel Review,47(2):555-571.
Hassan,S.&Hatmaker,D.M.(2015).Leadership and Performance of Public Employees:Effects of the Quality and Characteristics of Manager-Employee Relationships.Journal of Public Administration Research and Theory,25(4):1127-1155.
Harari,M.B.,Herst,D.E.L.,Parola,H.R.&Carmona,B.P.(2017).Organizational Correlates of Public Service Motivation:A Meta-Analysis of Two Decades of Empirical Research.Journal of Public Administration Research and Theory,27(1):68-84.
Ilies,R.,Nahrgang,J.D.&Morgeson,F.P.(2007).Leader-Member Exchange and Citizenship Behaviors:A Meta-Analysis.Journal of Applied Psychology,92(1):269-277.
Li,N.,Liang,J.&Grant,M.J.(2010).The Role of Proactive Personality in Job Satisfaction and Organizational Citizenship Behavior:A Relational Perspective.Journal of Applied Psychology,95(2):395-404.
Liden,R.C.,Wayne,S.J.,Zhao,H.&Henderson,D.(2008).Servant Leadership:Development of a Multidimensional Measure and Multilevel Assessment.Leadership Quarterly,19(2):161-177.
López-Domínguez,M.,Enache,M.,Sallan,J.M.&Simo,P.(2013).Transformational Leadership as an Antecedent of Change-oriented Organizational Citizenship Behavior.Journal of Business Research,66(10):2147-2152.
Masterson,S.S.,Lewis,K.,Goldman,B.M.&Taylor,M.S.(2000).Integrating Justice and Social Exchange:The Differing Effects of Fair Procedures and Treatment on Work Relationships.Academy of Management Journal,43(4):738-748.
Morrison,E.W.&Phelps,C.C.(1999).Taking Charge at Work:Extra-role Efforts to Initiate Workplace Change.Academy of Management Journal,42(4):403-419.
Organ,D.W.(1988).Organizational Citizenship Behavior:The Good Soldier Syndrome.Lexington,MA:Lexington Books.
Perry,J.L.&Hondeghem,A.(2008).Motivation in Public Management:The Call of Public Service.Oxford:Oxford University Press.
Perry,J.L.&Wise,L.R.(1990).The Motivational Bases of Public Service.Public Administration Review,50(3):367-373.
Potipiroon,W.&Ford,M.T.(2017).Does Public Service Motivation Always Lead to Organizational Commitment?Examining the Moderating Roles of Intrinsic Motivation and Ethical Leadership.Public Personnel Management,46(3):211-238.
Potipiroon,W.&Faerman,S.(2016).What Difference Do Ethical Leaders Make?Exploring the Mediating Role of Interpersonal Justice and the Moderating Role of Public Service Motivation.International Public Management Journal,19(2):171-207.
Preacher,K.JcRucker,D.D.&Hayes,A.F.(2007).Assessing Moderated Mediation Hypotheses:Theory,Methods,and Prescriptions.Multivariate Behavioral Research,42(1):185-227.
Preacher,K.J.&Hayes,A.F.(2008).Asymptotic and Resampling Strategies for Assessing and Comparing Indirect Effects in Multiple Mediator Models.Behavior Research Methods,40(3):879-891.
Scandura,T.A.&Graen,G.B.(1984).Moderating Effects of Initial Leader-Member Exchange Status on the Effects of a Leadership Intervention.Journal of Applied Psychology,69(3):428-436.
Vigoda-Gadot,E.&Beeri,I.(2011).Change-Oriented Organizational Citizenship Behavior in Public Administration:The Power of Leadership and the Cost of Organizational Politics.Journal of Public Administration Research and Theory,22(3):573-596.
Wright,B.E.,Moynihan,D.P.&Pandey,S.K.(2012).Pulling the Levers:Transformational Leadership,Public Service Motivation,and Mission Valence.Public Administration Review,72(2):206-215.