社会工作机构管理制度与工作满意度的关系研究
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摘要
社会工作机构作为社会工作者的工作场域,会对社工的职业评价与行为选择带去影响,选取与社工息息相关的三项内部管理制度:薪酬福利制度、晋升制度及培训督导制度,探究它们与社工工作满意度之间的关系,结果显示,薪酬福利制度与晋升制度显著影响了社工的工作满意度,而培训督导制度并未产生显著影响;由此提出相对的政策建议,分别从政府与机构层面,提高社工的薪酬福利待遇,建立完善的职业等级体系,注重提升社工培训与督导的效果等。
Social work institutions are social workers' working field, social workers 'job satisfaction have influence on profession evaluation and behavior. Choose three internal management system, which is closely linked with the social workers, salary welfare system, promotion system and training supervision system, to explore the relationship between job satisfaction and internal management system. The results showed that salary welfare system and promotion system significantly influenced the social worker's job satisfaction,and training supervision system does not have a significant impact.Therefore, relative policy suggestions are put forward to improve the salary and welfare treatment of social workers, establish a sound vocational grading system, and pay attention to the improvement of the effect of social worker training and supervision.
Social work institutions are social workers' working field, social workers 'job satisfaction have influence on profession evaluation and behavior. Choose three internal management system, which is closely linked with the social workers, salary welfare system, promotion system and training supervision system, to explore the relationship between job satisfaction and internal management system. The results showed that salary welfare system and promotion system significantly influenced the social worker's job satisfaction,and training supervision system does not have a significant impact.Therefore, relative policy suggestions are put forward to improve the salary and welfare treatment of social workers, establish a sound vocational grading system, and pay attention to the improvement of the effect of social worker training and supervision.
引文
[1]李学会.社会工作者的职业流动:研究现状与扩展方向[J].社会工作与管理,2016,16(2):70-77.
[2]方英.青年社工流动性的现状、原因及对策分析-以广东为例[J].青年探索,2015,2:31-38.
[3]王建武.“80后”与“70后”青年群体工作满意度之差异-基于职业分割的视角[J].哈尔滨工业大学学报(社会科学版),2017,19(5):66-73.
[4]Elizabeth A.Fisher.Motivation and Leadership in Social Work Management:A Review of Theories and Related Studies[J].Administration in Social Work,200933(4):347-367.
[5]Wright.T.A,Bonett.D.G.Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover[J].Journal of Management2007(33):141-160.
[6]马秀玲,张弛,陈淑苗.社会工作者工作满意度评估模型研究[J].湖南农业大学学报(社会科学版),2017,2:70-75.
[7]卫利珍.社会工作者工作满意度的调查分析-以深圳市为例[J].湖北成人教育学院学报,2012,18(3):72-74.
[8]王翰一.台湾社会工作人员工作特性与工作满意度研究-以台中四县社会处编外社会工作员为研究对象[J].社会工作,2016,2:108-120+128.
[9]林诚彦,张兴杰.社会工作者报酬满意度与工作倦怠调查[J].城市问题,2015,2:78-86.
[10]仇宇,韩晓燕.社区服务工作满意度的影响因素分析[J].人民论坛,2010,1:90-91.
[11]李红英,卫利珍.广东社会工作者工作满意度影响机制研究[J].广东行政学院学报,2013,25,1:23-27.
[13]Arne L,Kalleberg.Work Values and Job Rewards:ATheory of Job Satisfaction[J].American Sociological Review,1977,42(1):124-143.
[14]John McLean,Toby Andrew.Administration in Social Work Commitment,Satisfaction,Stress and Control Among Social Services Managers and Social Workers in the UK[J].Administration in Social Work,2000,23(3):93-117.
[15]Kathy Elpers EdD LCSW&David J.Westhuis PhD.Organizational Leadership and Its Impact On Social Wo r k e r s'J o b S a ti s f a ct i o n:A N a t i o n a l S t u d y[J].Administration in Social Work,2008,32(3):26-43.
[16]Thomas Packard.Participation in Decision Making,Performance,and Job Satisfaction in a Social Work Bureaucracy[J].Administration in Social Work,1989,13(1):59-73.
[17]Deborah B.Smith,Joel Shields.Factors Related to Social Service Workers’Job Satisfaction:Revisiting Herzberg’s Motivation to Work[J].Administration in Social Work,2013.37:189-198.
[12]卫利珍,王静.广东省社会工作者工作满意度及影响因素研究[J].社会工作与管理,2014,14(3):41-46+91.
[18]刘振杰.香港“三社联动”发展机制对内地的启示[J].社会建设,2018,5(4):87-96+58.
[19]李海荣.社会服务:香港经验及启示[J].甘肃行政学院学报,2013,5:28-39+126.
[21]朱杰.社会组织筹资模式的日本经验与借鉴[J].杭州,2018,9:50-53.
[22]魏爽.美国社会工作执照考试分层制度对我国社会工作专业人才培养的启示[J].北京联合大学学报(人文社会科学版),2016,14(2):112-118.
[23]王圣军,张琦莹.社会工作将继续教育研究[J].继续教育研究,2011,8:12-14.
[2]方英.青年社工流动性的现状、原因及对策分析-以广东为例[J].青年探索,2015,2:31-38.
[3]王建武.“80后”与“70后”青年群体工作满意度之差异-基于职业分割的视角[J].哈尔滨工业大学学报(社会科学版),2017,19(5):66-73.
[4]Elizabeth A.Fisher.Motivation and Leadership in Social Work Management:A Review of Theories and Related Studies[J].Administration in Social Work,200933(4):347-367.
[5]Wright.T.A,Bonett.D.G.Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover[J].Journal of Management2007(33):141-160.
[6]马秀玲,张弛,陈淑苗.社会工作者工作满意度评估模型研究[J].湖南农业大学学报(社会科学版),2017,2:70-75.
[7]卫利珍.社会工作者工作满意度的调查分析-以深圳市为例[J].湖北成人教育学院学报,2012,18(3):72-74.
[8]王翰一.台湾社会工作人员工作特性与工作满意度研究-以台中四县社会处编外社会工作员为研究对象[J].社会工作,2016,2:108-120+128.
[9]林诚彦,张兴杰.社会工作者报酬满意度与工作倦怠调查[J].城市问题,2015,2:78-86.
[10]仇宇,韩晓燕.社区服务工作满意度的影响因素分析[J].人民论坛,2010,1:90-91.
[11]李红英,卫利珍.广东社会工作者工作满意度影响机制研究[J].广东行政学院学报,2013,25,1:23-27.
[13]Arne L,Kalleberg.Work Values and Job Rewards:ATheory of Job Satisfaction[J].American Sociological Review,1977,42(1):124-143.
[14]John McLean,Toby Andrew.Administration in Social Work Commitment,Satisfaction,Stress and Control Among Social Services Managers and Social Workers in the UK[J].Administration in Social Work,2000,23(3):93-117.
[15]Kathy Elpers EdD LCSW&David J.Westhuis PhD.Organizational Leadership and Its Impact On Social Wo r k e r s'J o b S a ti s f a ct i o n:A N a t i o n a l S t u d y[J].Administration in Social Work,2008,32(3):26-43.
[16]Thomas Packard.Participation in Decision Making,Performance,and Job Satisfaction in a Social Work Bureaucracy[J].Administration in Social Work,1989,13(1):59-73.
[17]Deborah B.Smith,Joel Shields.Factors Related to Social Service Workers’Job Satisfaction:Revisiting Herzberg’s Motivation to Work[J].Administration in Social Work,2013.37:189-198.
[12]卫利珍,王静.广东省社会工作者工作满意度及影响因素研究[J].社会工作与管理,2014,14(3):41-46+91.
[18]刘振杰.香港“三社联动”发展机制对内地的启示[J].社会建设,2018,5(4):87-96+58.
[19]李海荣.社会服务:香港经验及启示[J].甘肃行政学院学报,2013,5:28-39+126.
[21]朱杰.社会组织筹资模式的日本经验与借鉴[J].杭州,2018,9:50-53.
[22]魏爽.美国社会工作执照考试分层制度对我国社会工作专业人才培养的启示[J].北京联合大学学报(人文社会科学版),2016,14(2):112-118.
[23]王圣军,张琦莹.社会工作将继续教育研究[J].继续教育研究,2011,8:12-14.