互联网能力与知识能力交互效应对知识创造绩效的传导机制:一个被中介的调节效应模型
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摘要
整合资源基础观、知识基础观和动态能力理论,探讨互联网背景下互联网能力、知识能力两种企业内部因素交互作用对知识创造绩效的影响过程,尤其关注了具有前瞻性与反应性特征的战略柔性在这一过程中的重要作用,从而构建了一个被中介的调节效应模型。基于我国399家企业调研数据发现,互联网能力、知识能力均对战略柔性有显著正向影响;互联网能力与知识能力的交互作用通过战略柔性的中介机制促进企业知识创造绩效提升,即存在被中介的调节效应。在理论上,丰富了资源基础观和知识基础观在组织竞争优势构建方面的前因研究,在实践上,为处于互联网背景下的企业有效提升知识创造绩效提供了实践参考。
This study integrates the resource-based view,knowledge-based view and dynamic capability theory,and explores the impact process of the interaction between internet capability and knowledge capability on the knowledge creation performance under the internet background.Special attention is paid to the important role of strategic flexibility in this process,thus building a mediated moderation effect model.Based on the survey data of 399 enterprises in China,we find that internet capability and knowledge capability have a significant positive impact on strategic flexibility.The interaction between internet capability and knowledge capability promotes knowledge creation performance through the mediating mechanism of strategic flexibility.There exists a mediated moderation effect.In theory,this research expands the antecedent research of resource-based view and knowledge-based view on building organizational competitive advantage.In practice,it provides a practical reference for enterprises under the internet background to improve knowledge creation performance effectively.
This study integrates the resource-based view,knowledge-based view and dynamic capability theory,and explores the impact process of the interaction between internet capability and knowledge capability on the knowledge creation performance under the internet background.Special attention is paid to the important role of strategic flexibility in this process,thus building a mediated moderation effect model.Based on the survey data of 399 enterprises in China,we find that internet capability and knowledge capability have a significant positive impact on strategic flexibility.The interaction between internet capability and knowledge capability promotes knowledge creation performance through the mediating mechanism of strategic flexibility.There exists a mediated moderation effect.In theory,this research expands the antecedent research of resource-based view and knowledge-based view on building organizational competitive advantage.In practice,it provides a practical reference for enterprises under the internet background to improve knowledge creation performance effectively.
引文
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[24] 王永健,谢卫红,蓝海林.IT能力与战略柔性: 探索式学习与利用式学习的中介作用 [J].经济管理,2012(11):64-73.
[25] 周全,顾新.国外知识创造研究述评[J].图书情报工作,2013,57(20):143-148.
[26] 李民,周晶,高俊.CoPS知识创造效果实证研究——个体、项目和企业层面[J].科技进步与对策,2014,31(22):128-135.
[27] 赵圆圆.高技术企业组织记忆与知识创新绩效关系研究[D].南京:南京师范大学,2015.
[28] 梁娟,陈国宏.多重网络嵌入与集群企业知识创造绩效研究[J].科学学研究,2015,33(1):90-97.
[29] ZHUANG C Y,CHEN G H,HOU J,et al.The mechanism of internet capability driving knowledge creation performance: the effects of strategic flexibility and informatization density[J].Interdisciplinary Journal of Information,Knowledge,and Management,2018(13),259-278.
[30] 侯建,陈恒.知识密集型制造业专利创新运营绩效研究[J].系统工程理论与实践,2017,37(7):1709-1719.
[31] WADE M,HULLAND J.Review: the resource-based view and information systems research: review,extension,and suggestions for future research [J].MIS Quarterly,2004,28(1):107-142.
[32] GLAVAS C,MATHEWS S.How international entrepreneurship characteristics influence internet capabilities for the international business processes of the firm [J].International Business Review,2014,23(1): 228-245.
[33] 谢卫红,王田绘,成明慧,等.IT 能力,二元式学习和突破式创新关系研究 [J].管理学报,2014,11(7): 1038.
[34] GALLIERS R D.Strategizing for agility: confronting information [J].Agile information systems,2006(1).
[35] SWANSON E B,RAMILLER N C.Innovating mindfully with information technology [J].MIS quarterly,2004(8): 553-583.
[36] HITT M A,KEATS B W,DEMARIE S M.Navigating in the new competitive landscape: building strategic flexibility and competitive advantage in the 21st century [J].Academy of Management Perspectives,1998,12(4): 22-42.
[37] NORMAN P M.Knowledge acquisition,knowledge loss,and satisfaction in high technology alliances [J].Journal of Business Research,2004,57(6): 610-619.
[38] HAESLI A,BOXALL P.When knowledge management meets HR strategy: an exploration of personalization-retention and codification-recruitment configurations [J].The International Journal of Human Resource Management,2005,16(11): 1955-1975.
[39] 李忆.知识管理战略,创新与企业绩效的关系[D].重庆:重庆大学,2009.
[40] SIRMON D G,HITT M A,IRELAND R D.Managing firm resources in dynamic environments to create value: looking inside the black box [J].Academy of management review,2007,32(1): 273-292.
[41] TIPPINS M J,SOHI R S.IT competency and firm performance: is organizationallearning a missing link[J].Strategic Management Journal,2003,24(8): 745-761.
[42] WANG T,JIA R.An empirical study on the effect of strategic flexibility on enterprise performance[J].Chinese Journal of Management,2011(3):78-91.
[43] 吕逸婧,陈守明,邵婉玲.高管团队交互记忆系统与组织绩效: 战略柔性的中介作用[J].南开管理评论,2018(1): 22.
[44] EDWARDS J R,LAMBERT L S.Methods for integrating moderation and mediation: a general analytical framework using moderated path analysis[J].Psychological methods,2007,12(1): 1.
[45] LI Y,GUO H,LIU Y,et al.Incentive mechanisms,entrepreneurial orientation,and technology commercialization: evidence from China's transitional economy[J].Journal of Product Innovation Management,2008,25(1):63-78.
[46] HAYES A F.Introduction to mediation,moderation,and conditional process analysis: a regression-based approach [J].Journal of Educational Measurement,2013,51(3):335-337.
[47] 庄彩云,陈国宏.“互联网+”背景下企业知识创造研究[J].科技管理研究,2017,37(21):141-145.
[2] MAO H,LIU S,ZHANG J.How the effects of IT and knowledge capability on organizational agility are contingent on environmental uncertainty and information intensity[J].Information Development,2015,31(4): 358-382.
[3] KOHLI R,GROVER V.Business value of IT: an essay on expanding research directions to keep up with the times [J].Journal of the association for information systems,2008,9(1): 1.
[4] LEE O K,LIM K.Redefining organizational information technology-based capabilities with an integrative framework for multiple levels of analysis [C].9th Pacific Asia Conference on Information System,2005: 94.
[5] PéREZ-LóPEZ S,ALEGRE J.Information technology competency,knowledge processes and firm performance[J].Industrial Management & Data Systems,2012,112(4): 644-662.
[6] 邵云飞,庞博,方佳明.IT能力视角下企业内部多要素协同与创新绩效研究 [J].管理评论,2018,30(6):70-80.
[7] 吴晓云,代海岩.智力资本要素之间的交互作用对知识型服务企业竞争力的影响——基于知识转化的中介效应[J].研究与发展管理,2016,28(3): 12-24.
[8] LU Y,K RAMAMURTHY.Understanding the link between information technology capability and organizational agility: an empirical examination[J].MIS Quarterly,2011(3): 931-954.
[9] ROSS J W,BEATH C M,GOODHUE D L.Develop long-term competitiveness through it assets[J].Sloan Management Review,1996,38(2):31-42.
[10] WEILL P,SUBRAMANI M,BROADBENT M.IT infrastructure for strategic agility [J].Ssrn Electronic Journal,2002,44(2):57-65.
[11] TSENG S.The impact of knowledge management capabilities and supplier relationship management on corporate performance[J].International Journal of Production Economics,2014(154): 39-47.
[12] GOLD A H,MALHOTRA A,SEGARS A H.Knowledge management: an organizational capabilities perspective[J].Journal of Management Information Systems,2001,18(1):185-214.
[13] JOSHI K D,CHI L,DATTA A,et al.Changing the competitive landscape: continuous innovation through IT-enabled knowledge capabilities[J].Information Systems Research,2010,21(3): 472-495.
[14] ALAVI M,LEIDNER D E.Knowledge management and knowledge management systems: conceptual foundations and research issues [J].MIS quarterly,2001(3): 107-136.
[15] TANRIVERDI H.Information technology relatedness,knowledge management capability,and performance of multibusiness firms [J].MIS quarterly,2005: 311-334.
[16] MAO H,LIU S,ZHANG J,et al.Information technology resource,knowledge management capability,and competitive advantage: the moderating role of resource commitment[J].International Journal of Information Management,2016,36(6): 1062-1074.
[17] KEARNS G S,LEDERER A L.A resource-based view of strategic IT alignment: how knowledge sharing creates competitive advantage[J].Decision sciences,2003,34(1): 1-29.
[18] ZAIM H,TATOGLU E,ZAIM S.Performance of knowledge management practices: a causal analysis[J].Journal of knowledge management,2007,11(6): 54-67.
[19] ANSOFF H I.Corporate strategy: an analytic approach to business policy for growth and expansion[M].London:Penguin Books,1965.
[20] EVANS J S.Strategic flexibility for high technology manoeuvres: a conceptual framework[J].Journal of management studies,1991,28(1): 69-89.
[21] CELUCH K,MURPHY G B,CALLAWAY S K.More bang for your buck: small firms and the importance of aligned information technology capabilities and strategic flexibility[J].Journal of High Technology Management Research,2007,17(2):187-197.
[22] JOHNSON J L,LEE P W,SAINI A,et al.Market-focused strategic flexibility: conceptual advances and an integrative model [J].Journal of the Academy of Marketing Science,2003,31(1):74-89.
[23] 范志刚,吴晓波.动态环境下企业战略柔性与创新绩效关系研究[J].科研管理,2014,35(1):1-8.
[24] 王永健,谢卫红,蓝海林.IT能力与战略柔性: 探索式学习与利用式学习的中介作用 [J].经济管理,2012(11):64-73.
[25] 周全,顾新.国外知识创造研究述评[J].图书情报工作,2013,57(20):143-148.
[26] 李民,周晶,高俊.CoPS知识创造效果实证研究——个体、项目和企业层面[J].科技进步与对策,2014,31(22):128-135.
[27] 赵圆圆.高技术企业组织记忆与知识创新绩效关系研究[D].南京:南京师范大学,2015.
[28] 梁娟,陈国宏.多重网络嵌入与集群企业知识创造绩效研究[J].科学学研究,2015,33(1):90-97.
[29] ZHUANG C Y,CHEN G H,HOU J,et al.The mechanism of internet capability driving knowledge creation performance: the effects of strategic flexibility and informatization density[J].Interdisciplinary Journal of Information,Knowledge,and Management,2018(13),259-278.
[30] 侯建,陈恒.知识密集型制造业专利创新运营绩效研究[J].系统工程理论与实践,2017,37(7):1709-1719.
[31] WADE M,HULLAND J.Review: the resource-based view and information systems research: review,extension,and suggestions for future research [J].MIS Quarterly,2004,28(1):107-142.
[32] GLAVAS C,MATHEWS S.How international entrepreneurship characteristics influence internet capabilities for the international business processes of the firm [J].International Business Review,2014,23(1): 228-245.
[33] 谢卫红,王田绘,成明慧,等.IT 能力,二元式学习和突破式创新关系研究 [J].管理学报,2014,11(7): 1038.
[34] GALLIERS R D.Strategizing for agility: confronting information [J].Agile information systems,2006(1).
[35] SWANSON E B,RAMILLER N C.Innovating mindfully with information technology [J].MIS quarterly,2004(8): 553-583.
[36] HITT M A,KEATS B W,DEMARIE S M.Navigating in the new competitive landscape: building strategic flexibility and competitive advantage in the 21st century [J].Academy of Management Perspectives,1998,12(4): 22-42.
[37] NORMAN P M.Knowledge acquisition,knowledge loss,and satisfaction in high technology alliances [J].Journal of Business Research,2004,57(6): 610-619.
[38] HAESLI A,BOXALL P.When knowledge management meets HR strategy: an exploration of personalization-retention and codification-recruitment configurations [J].The International Journal of Human Resource Management,2005,16(11): 1955-1975.
[39] 李忆.知识管理战略,创新与企业绩效的关系[D].重庆:重庆大学,2009.
[40] SIRMON D G,HITT M A,IRELAND R D.Managing firm resources in dynamic environments to create value: looking inside the black box [J].Academy of management review,2007,32(1): 273-292.
[41] TIPPINS M J,SOHI R S.IT competency and firm performance: is organizationallearning a missing link[J].Strategic Management Journal,2003,24(8): 745-761.
[42] WANG T,JIA R.An empirical study on the effect of strategic flexibility on enterprise performance[J].Chinese Journal of Management,2011(3):78-91.
[43] 吕逸婧,陈守明,邵婉玲.高管团队交互记忆系统与组织绩效: 战略柔性的中介作用[J].南开管理评论,2018(1): 22.
[44] EDWARDS J R,LAMBERT L S.Methods for integrating moderation and mediation: a general analytical framework using moderated path analysis[J].Psychological methods,2007,12(1): 1.
[45] LI Y,GUO H,LIU Y,et al.Incentive mechanisms,entrepreneurial orientation,and technology commercialization: evidence from China's transitional economy[J].Journal of Product Innovation Management,2008,25(1):63-78.
[46] HAYES A F.Introduction to mediation,moderation,and conditional process analysis: a regression-based approach [J].Journal of Educational Measurement,2013,51(3):335-337.
[47] 庄彩云,陈国宏.“互联网+”背景下企业知识创造研究[J].科技管理研究,2017,37(21):141-145.