网络柔性对创新绩效的影响研究:个体知识协同行为(Id-KCB)、团队知识协同行为(T-KCB)的中介效应
|
摘要
【目的/意义】个体知识协同行为(Id-KCB)和团队知识协同行为(T-KCB)在组织的网络柔性对创新绩效的影响过程中起中介作用,探讨其内在机理对组织有着重要的意义。【方法/过程】本文通过数据调查,利用结构方程模型方法,剖析了"网络柔性"对创新绩效影响过程中的Id-KCB、T-KCB的中介效应。【结果/结论】研究表明,网络柔性对Id-KCB、T-KCB均有显著的促进作用;T-KCB对创新绩效很强的正向促进作用,而Id-KCB对创新绩效并没有显著的正向相关性,但是Id-KCB在一定程度上正向影响T-KCB。因此,网络柔性可以通过Id-KCB、T-KCB的中介效应(一阶或二阶)对创新绩效产生正向影响。
【Purpose/significance】Individual Knowledge Collaboration Behavior(Id-KCB)and Team Knowledge Collaboration Behavior(T-KCB)play an mediating role in the process of organizational Network Flexibility(NF)on innovation performance,and discussing the inherent mechanism is of great significance to the organization.【Method/process】Through the data investigation,this paper analyzes the mediating effect of Id-KCB and T-KCB in the process of NF on innovation performance by using structural equation model(SEM)method.【Result/Conclusion】The research results show that Network Flexibility can significantly promote Id-KCB and T-KCB;T-KCB has a strong positive effect on innovation performance,while Id-KCB has no significant positive effect on innovation performance,but Id-KCB has a certain positive effect on T-KCB.Therefore,the network flexibility can have a positive impact on innovation performance through the mediating effect of Id-KCB and T-KCB(first-order or two-order).
【Purpose/significance】Individual Knowledge Collaboration Behavior(Id-KCB)and Team Knowledge Collaboration Behavior(T-KCB)play an mediating role in the process of organizational Network Flexibility(NF)on innovation performance,and discussing the inherent mechanism is of great significance to the organization.【Method/process】Through the data investigation,this paper analyzes the mediating effect of Id-KCB and T-KCB in the process of NF on innovation performance by using structural equation model(SEM)method.【Result/Conclusion】The research results show that Network Flexibility can significantly promote Id-KCB and T-KCB;T-KCB has a strong positive effect on innovation performance,while Id-KCB has no significant positive effect on innovation performance,but Id-KCB has a certain positive effect on T-KCB.Therefore,the network flexibility can have a positive impact on innovation performance through the mediating effect of Id-KCB and T-KCB(first-order or two-order).
引文
1 Laurie Gloge,Paula Howell,Harlan Hugh,Robert Last.Knowledge Collaboration for IT Support[J].HDI SAB Paper,2009,(1):1-29.
2 佟泽华.知识协同的内涵探析[J].情报理论与实践,2011,34(11):11-15.
3 Mc Kelvey M,Almb H,Riccaboni M.Does co-location matter for formal knowledge collaboration in the Swedish biotechnology-pharmaceutical sector[J].Research Policy,2003,32:483-501.
4 李丹,俞竹超,樊治平.知识网络的构建过程分析[J].科学学研究,2002,20(6):620-623.
5 倪颖杰,许建新,恒永兴.敏捷制造企业工艺信息系统中的知识协同[J].企业信息化,2003,(1):56-58.
6 柯青,刘高勇.面向CRM的知识协同体系研究[J].情报杂志,2009,(10):115-119.
7 吴冰,刘仲英.供应链协同知识创新的决策研究[J].同济大学学报(自然科学版),2009,(9):1277-1281.
8 Haythornthwaite,Caroline.Learning and knowledge networks in interdisciplinary collaborations[J].Journal of the American Society for Information Science&Technology,2006,57(8):1079-1092.
9 Carroll T,Burton R M.Organizations and Complexity:Searching for the Edge of Chaos[J].Computational and Mathematical Organization Theory,2000,6(4):319-337.
10 Gupta Y P,Gupta M C.Flexibility and availability of flexible manufacturing systems:An information theory approach[J].Computers in Industry,1991,17(4):391-406.
11 Volberda H W.Toward the Flexible Form:How to Remain Vital in Hypercompetitive Environments[J].Organization Science,1996,7(4):359-374.
12 Jho W.Building Telecom Markets:The Emergence of Flexible Network Governance under the WTO Regime[M].New York:Springer New York Heidelberg Dordrecht London,2014:131-194.
13 Bj?rnstad A L,Lichacz F M J.Organizational flexibility from a network organizational perspective[J].Leadership&Organization Development Journal,2013,34(8):763-783.
14 Ouden den P H.Designing(added)value:social innovation in flexible networks[J].Technische Universiteit Eindhoven,2009,(10):1-32.
15 Aishwarya Kaul.Big Data Analytics:A Tool for Entrepreneurial Innovation through Transparent and Flexible Network Management in Healthcare Sector[J].Journal of Multidisciplinary Engineering Science and Technology,2014,1(4):218-226.
16 Gay B.Firm dynamic governance of global innovation by means of flexible networks of connections[J].Journal of Innovation Economics&Management,2008,2(2):63-83.
17 林亚清,赵曙明.构建高层管理团队社会网络的人力资源实践、战略柔性与企业绩效——环境不确定性的调节作用[J].南开管理评论,2013,(02):4-15,35.
18 Fernández-Pérez V,Verdú-Jóver A J,Benitez-Amado J.Managerial social networks and strategic flexibility:the role of strategic orientation[J].Personnel Review,2013,42(2):134-153.
19 Mumford M D.Managing creative people:Strategies and tactics for innovation.[J].Human Resource Management Review,2000,10(3):313-351.
20 Musiolik J,Markard J.Creating and shaping innovation systems:Formal networks in the innovation system for stationary fuel cells in Germany[J].Energy Policy,2011,39(4):1909–1922.
21 Krackhardt D,Hanson J R.Informal networks:the company behind the chart.[J].Harvard Business Review,1993,71(4):104.
22 Milligan C.Workplace Learning in Informal Networks[J].Journal of Interactive Media in Education,2014,(3):1-11.
23 Stevenson M,Spring M.Supply chain flexibility:an inter‐firm empirical study[J].International Journal of Operations&Production Management,2009,29(9):946-971.
24 SHEN,Yu-fang.Entrepreneurship corporate social responsibility and flexible innovation networks:On the interaction between TNCs'R&D activities and local development[J].Chinese Business Review,2007,(6):1-12.
25 Suma Athreye,Georgios Batsakis,Satwinder Singh.Local,global,and internal knowledge sourcing:The trilemma of foreign-based R&D subsidiaries[J].Journal of Business Research,2016,69(12):5694-5702.
26 魏江,徐蕾.知识网络双重嵌入、知识整合与集群企业创新能力[J].管理科学学报,2014,17(2):34-47.
27 Fernándezpérez V,Montes F J L,Garcíamorales V J.Towards strategic flexibility:social networks,climate and uncertainty[J].Industrial Management&Data Systems,2014,114(6):858-871.
28 Granovetter M S.The Strength of Weak Ties[J].American Journal of Sociology,1973,78(6):347-367.
29 Ruef M.Strong ties,weak ties and islands:structural and cultural predictors of organizational innovation[J].Industrial&Corporate Change,2002,11(3):427-449.
30 Duclos L K,Vokurka R J,Lummus R R.A conceptual model of supply chain flexibility[J].Industrial Management&Data Systems,2003,103(6):446-456.
31 Stevenson M,Spring M.Supply chain flexibility:an inter‐firm empirical study[J].International Journal of Operations&Production Management,2009,29(9):946-971.
32 Fredriksson A,W?nstr?m C.Manufacturing and supply chain flexibility–towards a tool to analyse production network coordination at operational level[J].Strategic Outsourcing:An International Journal,2014,7(2):173-194.
33 Polanyi M.Personal Knowledge:Towards a Post-Critical Philosophy[M].London:Routledge&Kegan Paul Ltd,2005:16-17,141-180.
34 Nonaka I,et al.A dynamic theory of organizational knowledge creation[J].Organizationc Sience,1994,5(1):l4-37.
35 斯图尔特·巴恩斯.知识管理系统:理论与实务[M].北京:机械工业出版社,2004:11.
36 马庆国,徐青,廖振鹏,等.基于复杂适应系统的个体知识转移影响因素分析[J].科研管理,2006,27(3):50-54.
37 Nien-Chi Liu,Min-Shi Liu.Human resource practices and individual knowledge-sharing behavior–an empirical study for Taiwanese R&D professionals[J].The International Journal of Human Resource Management,2011,22(4):981-997.
38 Henttonen K,Kianto A,Ritala P.Knowledge sharing and individual work performance:an empirical study of a public sector organisation[J].Journal of Knowledge Management,2016,20(4):749-768.
39 Bhatt G D.Management strategies for individual knowledge and organizational knowledge[J].Journal of Knowledge Management,2002,6(1):31-39.
40 Bj?rn P,Ngwenyama.Virtual team collaboration:building shared meaning,resolving breakdowns and creating translucence[J].Information Systems Journal,2009,19(3):227-253.
41 彼得,圣吉.第五项修炼[J].北京:中信出版社,2009:228-268.
42 路琳.人际关系对组织内部知识共享行为的影响研究[J].科学学与科学技术管理,2006,(4):116-121.
43 SWJ Kozlowski,DR Ilgen.Enhancing the Effectiveness of Work Groups and Teams[J].Psychological Science in the Public Interest,2006,7(3):1-48.
44 Huang R,Kahai S,Jestice R.The contingent effects of leadership on team collaboration in virtual teams[J].Computers in Human Behavior,2010,26(5):1098-1110.
45 Choi K S,Deek F P,Im I.Pair dynamics in team collaboration[J].Computers in Human Behavior,2009,25(4):844-852.
46 彼得·德鲁克,等.知识管理[M].杨开峰,译.北京:中国人民大学出版社,1999:38.
47 Ackerman M S,Dachtera J,Pipek V,et al.Sharing Knowledge and Expertise:The CSCW View of Knowledge Management[J].Computer Supported Cooperative Work(CSCW),2013,22(4):531-573.
48 Groth K,Bowers J.On Finding Things Out:Situating Organisational Knowledge in CSCW[C]//Conference on European Conference on Computer Supported Cooperative Work.Kluwer Academic Publishers,2001:279-298.
49 Stephen P.Robbins,Marry Coulter.Management[M].New Jersey:Prentice Hall,2012:370-401.
50 Sternberg R J,Lubart T I.The concept of creativity:Prospects and paradigms[J].Handbook of creativity,1999,(1):3-15.
51 曹洲涛,杨瑞.知识领地行为视角下个体知识向组织知识转移的研究[J].科学学与科学技术管理,2014,35(10):35-42.
52 Stephen P.Robbins,Timothy A.Judge.Organization Behavior[M].New Jersey:Prentice Hall,2011:314-331
53 Hellriegel,D.,Slocum,J.W.and Woodman,R.W.Organizational Behavior,9th ed[M].Cincinnati,Ohio:South-Wes tern College Publishing,2001:39.
54 Aram J D,Morgan C P.The Role of Project Team Collaboration in R&D Performance[J].Management Science,1976,22(10):1127-1137.
55 李杨开峰译.霞.高校创新型科研团队知识共享行为、学习行为及团队绩效研究[J].软科学,2012,(6):83-87,91.
56 唐晓婷.转型升级情境下连续创业决策模式研究[J].科学学研究,2015,33(7):1052-1058.
57 梁娟,陈国宏.多重网络嵌入与集群企业知识创造绩效研究[J].科学学研究,2015,33(1):90-97.
58 Laursen K,Salter A.Open for Innovation:The Role of Openness in Explaining Innovation Performance among U.K.Manufacturing Firms[J].Strategic Management Journal,2006,27(2):131-150.
59 Felin T,Foss N J.Strategic organization:a field in search of micro-foundations[J].Microbiology,2005,3(4):441-455.
60 Foss N,Felin T.Individuals and Organizations:Thoughts on a Micro-Foundations Project for Strategic Management and Organizational Analysis[M].England:Emerald Group Publishing Limited,2006:253-288.
61 张凌志,薛晶心,张媛.微信模式下个体知识学习的特征和交流模式研究[J].情报理论与实践,2015,38(7):67-71.
62 Leinonen P,J?rvel?S.Facilitating interpersonal evaluation of knowledge in a context of distributed team collaboration[J].British Journal of Educational Technology,2006,37(6):897-916.
63 林震岩.多变量分析—SPSS的操作与应用[M].北京:北京大学出版社,2007:183-186.
64 荣泰生.AMOS与研究方法[M].重庆:重庆大学出版社,2009:77-82.
65 邱皓正.结构方程模型的原理与应用[M].北京:中国轻工业出版社,2012:160.
2 佟泽华.知识协同的内涵探析[J].情报理论与实践,2011,34(11):11-15.
3 Mc Kelvey M,Almb H,Riccaboni M.Does co-location matter for formal knowledge collaboration in the Swedish biotechnology-pharmaceutical sector[J].Research Policy,2003,32:483-501.
4 李丹,俞竹超,樊治平.知识网络的构建过程分析[J].科学学研究,2002,20(6):620-623.
5 倪颖杰,许建新,恒永兴.敏捷制造企业工艺信息系统中的知识协同[J].企业信息化,2003,(1):56-58.
6 柯青,刘高勇.面向CRM的知识协同体系研究[J].情报杂志,2009,(10):115-119.
7 吴冰,刘仲英.供应链协同知识创新的决策研究[J].同济大学学报(自然科学版),2009,(9):1277-1281.
8 Haythornthwaite,Caroline.Learning and knowledge networks in interdisciplinary collaborations[J].Journal of the American Society for Information Science&Technology,2006,57(8):1079-1092.
9 Carroll T,Burton R M.Organizations and Complexity:Searching for the Edge of Chaos[J].Computational and Mathematical Organization Theory,2000,6(4):319-337.
10 Gupta Y P,Gupta M C.Flexibility and availability of flexible manufacturing systems:An information theory approach[J].Computers in Industry,1991,17(4):391-406.
11 Volberda H W.Toward the Flexible Form:How to Remain Vital in Hypercompetitive Environments[J].Organization Science,1996,7(4):359-374.
12 Jho W.Building Telecom Markets:The Emergence of Flexible Network Governance under the WTO Regime[M].New York:Springer New York Heidelberg Dordrecht London,2014:131-194.
13 Bj?rnstad A L,Lichacz F M J.Organizational flexibility from a network organizational perspective[J].Leadership&Organization Development Journal,2013,34(8):763-783.
14 Ouden den P H.Designing(added)value:social innovation in flexible networks[J].Technische Universiteit Eindhoven,2009,(10):1-32.
15 Aishwarya Kaul.Big Data Analytics:A Tool for Entrepreneurial Innovation through Transparent and Flexible Network Management in Healthcare Sector[J].Journal of Multidisciplinary Engineering Science and Technology,2014,1(4):218-226.
16 Gay B.Firm dynamic governance of global innovation by means of flexible networks of connections[J].Journal of Innovation Economics&Management,2008,2(2):63-83.
17 林亚清,赵曙明.构建高层管理团队社会网络的人力资源实践、战略柔性与企业绩效——环境不确定性的调节作用[J].南开管理评论,2013,(02):4-15,35.
18 Fernández-Pérez V,Verdú-Jóver A J,Benitez-Amado J.Managerial social networks and strategic flexibility:the role of strategic orientation[J].Personnel Review,2013,42(2):134-153.
19 Mumford M D.Managing creative people:Strategies and tactics for innovation.[J].Human Resource Management Review,2000,10(3):313-351.
20 Musiolik J,Markard J.Creating and shaping innovation systems:Formal networks in the innovation system for stationary fuel cells in Germany[J].Energy Policy,2011,39(4):1909–1922.
21 Krackhardt D,Hanson J R.Informal networks:the company behind the chart.[J].Harvard Business Review,1993,71(4):104.
22 Milligan C.Workplace Learning in Informal Networks[J].Journal of Interactive Media in Education,2014,(3):1-11.
23 Stevenson M,Spring M.Supply chain flexibility:an inter‐firm empirical study[J].International Journal of Operations&Production Management,2009,29(9):946-971.
24 SHEN,Yu-fang.Entrepreneurship corporate social responsibility and flexible innovation networks:On the interaction between TNCs'R&D activities and local development[J].Chinese Business Review,2007,(6):1-12.
25 Suma Athreye,Georgios Batsakis,Satwinder Singh.Local,global,and internal knowledge sourcing:The trilemma of foreign-based R&D subsidiaries[J].Journal of Business Research,2016,69(12):5694-5702.
26 魏江,徐蕾.知识网络双重嵌入、知识整合与集群企业创新能力[J].管理科学学报,2014,17(2):34-47.
27 Fernándezpérez V,Montes F J L,Garcíamorales V J.Towards strategic flexibility:social networks,climate and uncertainty[J].Industrial Management&Data Systems,2014,114(6):858-871.
28 Granovetter M S.The Strength of Weak Ties[J].American Journal of Sociology,1973,78(6):347-367.
29 Ruef M.Strong ties,weak ties and islands:structural and cultural predictors of organizational innovation[J].Industrial&Corporate Change,2002,11(3):427-449.
30 Duclos L K,Vokurka R J,Lummus R R.A conceptual model of supply chain flexibility[J].Industrial Management&Data Systems,2003,103(6):446-456.
31 Stevenson M,Spring M.Supply chain flexibility:an inter‐firm empirical study[J].International Journal of Operations&Production Management,2009,29(9):946-971.
32 Fredriksson A,W?nstr?m C.Manufacturing and supply chain flexibility–towards a tool to analyse production network coordination at operational level[J].Strategic Outsourcing:An International Journal,2014,7(2):173-194.
33 Polanyi M.Personal Knowledge:Towards a Post-Critical Philosophy[M].London:Routledge&Kegan Paul Ltd,2005:16-17,141-180.
34 Nonaka I,et al.A dynamic theory of organizational knowledge creation[J].Organizationc Sience,1994,5(1):l4-37.
35 斯图尔特·巴恩斯.知识管理系统:理论与实务[M].北京:机械工业出版社,2004:11.
36 马庆国,徐青,廖振鹏,等.基于复杂适应系统的个体知识转移影响因素分析[J].科研管理,2006,27(3):50-54.
37 Nien-Chi Liu,Min-Shi Liu.Human resource practices and individual knowledge-sharing behavior–an empirical study for Taiwanese R&D professionals[J].The International Journal of Human Resource Management,2011,22(4):981-997.
38 Henttonen K,Kianto A,Ritala P.Knowledge sharing and individual work performance:an empirical study of a public sector organisation[J].Journal of Knowledge Management,2016,20(4):749-768.
39 Bhatt G D.Management strategies for individual knowledge and organizational knowledge[J].Journal of Knowledge Management,2002,6(1):31-39.
40 Bj?rn P,Ngwenyama.Virtual team collaboration:building shared meaning,resolving breakdowns and creating translucence[J].Information Systems Journal,2009,19(3):227-253.
41 彼得,圣吉.第五项修炼[J].北京:中信出版社,2009:228-268.
42 路琳.人际关系对组织内部知识共享行为的影响研究[J].科学学与科学技术管理,2006,(4):116-121.
43 SWJ Kozlowski,DR Ilgen.Enhancing the Effectiveness of Work Groups and Teams[J].Psychological Science in the Public Interest,2006,7(3):1-48.
44 Huang R,Kahai S,Jestice R.The contingent effects of leadership on team collaboration in virtual teams[J].Computers in Human Behavior,2010,26(5):1098-1110.
45 Choi K S,Deek F P,Im I.Pair dynamics in team collaboration[J].Computers in Human Behavior,2009,25(4):844-852.
46 彼得·德鲁克,等.知识管理[M].杨开峰,译.北京:中国人民大学出版社,1999:38.
47 Ackerman M S,Dachtera J,Pipek V,et al.Sharing Knowledge and Expertise:The CSCW View of Knowledge Management[J].Computer Supported Cooperative Work(CSCW),2013,22(4):531-573.
48 Groth K,Bowers J.On Finding Things Out:Situating Organisational Knowledge in CSCW[C]//Conference on European Conference on Computer Supported Cooperative Work.Kluwer Academic Publishers,2001:279-298.
49 Stephen P.Robbins,Marry Coulter.Management[M].New Jersey:Prentice Hall,2012:370-401.
50 Sternberg R J,Lubart T I.The concept of creativity:Prospects and paradigms[J].Handbook of creativity,1999,(1):3-15.
51 曹洲涛,杨瑞.知识领地行为视角下个体知识向组织知识转移的研究[J].科学学与科学技术管理,2014,35(10):35-42.
52 Stephen P.Robbins,Timothy A.Judge.Organization Behavior[M].New Jersey:Prentice Hall,2011:314-331
53 Hellriegel,D.,Slocum,J.W.and Woodman,R.W.Organizational Behavior,9th ed[M].Cincinnati,Ohio:South-Wes tern College Publishing,2001:39.
54 Aram J D,Morgan C P.The Role of Project Team Collaboration in R&D Performance[J].Management Science,1976,22(10):1127-1137.
55 李杨开峰译.霞.高校创新型科研团队知识共享行为、学习行为及团队绩效研究[J].软科学,2012,(6):83-87,91.
56 唐晓婷.转型升级情境下连续创业决策模式研究[J].科学学研究,2015,33(7):1052-1058.
57 梁娟,陈国宏.多重网络嵌入与集群企业知识创造绩效研究[J].科学学研究,2015,33(1):90-97.
58 Laursen K,Salter A.Open for Innovation:The Role of Openness in Explaining Innovation Performance among U.K.Manufacturing Firms[J].Strategic Management Journal,2006,27(2):131-150.
59 Felin T,Foss N J.Strategic organization:a field in search of micro-foundations[J].Microbiology,2005,3(4):441-455.
60 Foss N,Felin T.Individuals and Organizations:Thoughts on a Micro-Foundations Project for Strategic Management and Organizational Analysis[M].England:Emerald Group Publishing Limited,2006:253-288.
61 张凌志,薛晶心,张媛.微信模式下个体知识学习的特征和交流模式研究[J].情报理论与实践,2015,38(7):67-71.
62 Leinonen P,J?rvel?S.Facilitating interpersonal evaluation of knowledge in a context of distributed team collaboration[J].British Journal of Educational Technology,2006,37(6):897-916.
63 林震岩.多变量分析—SPSS的操作与应用[M].北京:北京大学出版社,2007:183-186.
64 荣泰生.AMOS与研究方法[M].重庆:重庆大学出版社,2009:77-82.
65 邱皓正.结构方程模型的原理与应用[M].北京:中国轻工业出版社,2012:160.