雾霾危机情境下应该如何应对?——基于高阶与低阶应对行为分类的视角
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  • 英文篇名:How to Cope with Haze Crisis:the Perspective from Classification of Higher and Lower Order Coping Behavior
  • 作者:李华强 ; 韩译萱 ; 范春梅
  • 英文作者:Li Huaqiang;Han Yixuan;Fan Chunmei;School of Public Affairs and Law,Southwest Jiaotong University;School of Economics and Management,Southwest Jiaotong University;
  • 关键词:雾霾危机 ; 应对行为 ; 微博 ; 内容分析
  • 英文关键词:haze crisis;;coping behavior;;micro-blog;;content analysis
  • 中文刊名:ZXGL
  • 英文刊名:Chinese Public Administration
  • 机构:西南交通大学公共管理与政法学院;西南交通大学经济管理学院;
  • 出版日期:2017-06-01
  • 出版单位:中国行政管理
  • 年:2017
  • 期:No.384
  • 基金:国家自然科学基金重大项目“网络环境下服务参与者行为和服务策略研究”(编号:71090402);国家自然科学基金青年项目“产品、激励与种子顾客的交互模式对口碑传播效果的影响和机理研究”(编号:71402150)
  • 语种:中文;
  • 页:ZXGL201706024
  • 页数:6
  • CN:06
  • ISSN:11-1145/D
  • 分类号:123-128
摘要
为了解政府、公众在雾霾危机情境下的应对策略,合理引导公众采取积极有效的预防和治霾措施,本文以新浪微博和百度指数作为数据平台,结合高阶与低阶应对行为分类理论,通过内容分析法发现,公众对雾霾的关注度和应对行为呈现季节性变化规律;政府倾向将雾霾危机视为一种挑战,常采取问题解决的应对方式,尤其是制定策略和工具行为;公众倾向将雾霾危机看作对自身的威胁,多采取防御性或较消极的应对措施,包括使用口罩等防御型解决问题的方法,以及屈服、逃避、反对等应对策略;在采取措施应对雾霾时,政府和公众都不仅依靠自身资源,还寻求从社会情境中获得帮助与支持。本文的研究结果有助于优化雾霾应对策略,拓宽雾霾治理的社会参与途径。
        In order to understand the coping strategies of the government and the public in haze crisis situation and to develop more positive and efficient coping strategies,we collect data from Sina micro-blog and Baidu index and present a content analysis based on classification theory of higher and lower order coping behavior.Results of Baidu index reveals that the public's attention to haze and their coping behaviors fluctuate with the seasons. At the governmental level,haze crisis is regarded as a challenge. They often use problem solving coping strategies,especially strategizing and instrumental action.At the public level,haze crisis is regarded as a threat.They usually take defensive and negative measures including usage of masks and other defensive solutions,as well as submission,escape,opposition and other coping strategies.When dealing with haze crisis,the government and the public not only rely on their own resources,but also seek help and support from the social context.The findings are of great significance to the optimism of coping strategies and haze governance approaches such as expanding social participation.
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