医疗设备保修合同选择评估策略探讨
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摘要
目的探讨一种医疗设备的保修合同选择评估策略。方法以两台加速器2016年—2019年的运行成本为基础,使用医疗设备的维护必要性、功能性、风险性、重要性、使用年限5个指标求取医疗设备的关键值,并通过关键部件成本测算比较选择保修策略,并结合保修合同履行过程中的经济效益评估对保修策略进行调整优化。结果两台加速器关键值得分均为18分,建议购买保修服务。通过关键部件成本测算比较,两台加速器的关键部件的年平均维修费用均低于年保修费用,所以签订半保合同。最后根据两台加速器保修合同履行过程中的经济效益核算和评估,续签保修合同时,1号加速器保持不变,2号加速器则由半保合同转为全保合同。结论保修合同选择评估策略对保修合同选择具有一定的指导参考意义。选择合适的保修服务范围和保修策略,并根据合同实际履行情况不断调整优化,可以有效保障医疗设备的运行效能,同时降低运行成本。
Objective To explore a strategy for selecting and evaluating the warranty contract of medical equipment. Methods Based on the operating costs of the two linear accelerators between 2016 and 2019, we obtained the criticality of medical equipment by using the five indicators, including necessity of maintenance, function, risk,importance, and age of medical equipment, selected the warranty strategy by comparing the cost of key components, and adjusted and optimized the warranty strategy based on the economic benefit assessment during the implementation process of warranty contract. Results The criticalities of the two linear accelerators were both 18 points, and it was recommended to purchase warranty service. By comparing the cost of key components, the annual average maintenance cost of the key components of the two accelerators was lower than the annual warranty cost, so we chose the semiguaranteed contract. Finally, according to the economic benefit accounting and evaluation in the implementation process of the warranty contracts of the two linear accelerators, the linear accelerator 1 remained unchanged, and the linear accelerator 2 was turned from the semi-guaranteed contract into the full insurance contract when we renewed the warranty contract. Conclusions The warranty contract selection and evaluation strategy proposed in this paper has certain guiding significance for the choice of strategy of warranty contract. By choosing the appropriate warranty service scope and warranty strategy, and continuous adjusting and optimizing according to the actual performance of the contract, we can effectively guarantee the operational efficiency of medical equipment,and reduce operating costs simultaneously.
Objective To explore a strategy for selecting and evaluating the warranty contract of medical equipment. Methods Based on the operating costs of the two linear accelerators between 2016 and 2019, we obtained the criticality of medical equipment by using the five indicators, including necessity of maintenance, function, risk,importance, and age of medical equipment, selected the warranty strategy by comparing the cost of key components, and adjusted and optimized the warranty strategy based on the economic benefit assessment during the implementation process of warranty contract. Results The criticalities of the two linear accelerators were both 18 points, and it was recommended to purchase warranty service. By comparing the cost of key components, the annual average maintenance cost of the key components of the two accelerators was lower than the annual warranty cost, so we chose the semiguaranteed contract. Finally, according to the economic benefit accounting and evaluation in the implementation process of the warranty contracts of the two linear accelerators, the linear accelerator 1 remained unchanged, and the linear accelerator 2 was turned from the semi-guaranteed contract into the full insurance contract when we renewed the warranty contract. Conclusions The warranty contract selection and evaluation strategy proposed in this paper has certain guiding significance for the choice of strategy of warranty contract. By choosing the appropriate warranty service scope and warranty strategy, and continuous adjusting and optimizing according to the actual performance of the contract, we can effectively guarantee the operational efficiency of medical equipment,and reduce operating costs simultaneously.
引文
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2张连珍,王希虎,杨燕,等.医疗设备售后服务履行中存在问题及应对策略.医疗卫生装备,2017,38(6):141-143,157.
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4王梦婷,代勇,程洪.医疗设备维修模式的选择评估策略探究.中国医学装备,2018,15(12):136-139.
5Fennigkoh L,Smith B.Clinical equipment management.JCAHOPlant,1989,2:5-14.
6Malek M,Zeineb BH,Ahmad AH,et al.Decision support procedure for medical equipment maintenance management.J Clin Eng,2016,41(1):19-29.
7Rosen MA,Lee BH,Sampson JB,et al.Failure mode and effects analysis applied to the maintenance and repair of anesthetic equipment in an austere medical environment.Int J Qual Health Care,2014,26(4):404-410.
8许锋,陈薇薇,栾笑笑.医疗设备合同的标准化管理.中国医疗设备,2009,24(11):77-79,90.
9韩文忠,张坚.我院医疗设备维保外包管理探讨.中国医疗设备,2015(10):162-163,116.
10周闻博,安峥,董欣媛,等.医疗设备保修服务全过程管理的探讨.中国医疗设备,2017,32(4):158-160,168.
11何子杰.如何应对大型医疗设备维修难、维修贵的问题.中国医疗设备,2012,27(12):123-125.
12高峰,刘志友,刘惠欣,等.我院医疗设备维修管理中存在的问题及对策.中国医疗设备,2016,31(1):170-171.
2张连珍,王希虎,杨燕,等.医疗设备售后服务履行中存在问题及应对策略.医疗卫生装备,2017,38(6):141-143,157.
3高丽英,杨明.浅谈医疗设备维修管理模式与实践.中国医学装备,2012,9(2):58-61.
4王梦婷,代勇,程洪.医疗设备维修模式的选择评估策略探究.中国医学装备,2018,15(12):136-139.
5Fennigkoh L,Smith B.Clinical equipment management.JCAHOPlant,1989,2:5-14.
6Malek M,Zeineb BH,Ahmad AH,et al.Decision support procedure for medical equipment maintenance management.J Clin Eng,2016,41(1):19-29.
7Rosen MA,Lee BH,Sampson JB,et al.Failure mode and effects analysis applied to the maintenance and repair of anesthetic equipment in an austere medical environment.Int J Qual Health Care,2014,26(4):404-410.
8许锋,陈薇薇,栾笑笑.医疗设备合同的标准化管理.中国医疗设备,2009,24(11):77-79,90.
9韩文忠,张坚.我院医疗设备维保外包管理探讨.中国医疗设备,2015(10):162-163,116.
10周闻博,安峥,董欣媛,等.医疗设备保修服务全过程管理的探讨.中国医疗设备,2017,32(4):158-160,168.
11何子杰.如何应对大型医疗设备维修难、维修贵的问题.中国医疗设备,2012,27(12):123-125.
12高峰,刘志友,刘惠欣,等.我院医疗设备维修管理中存在的问题及对策.中国医疗设备,2016,31(1):170-171.