摘要
大城市地铁对通勤出行者吸引力不断增强,地铁通勤大客流现象呈常态化趋势。地铁枢纽作为地铁网络节点,通勤大客流现象更为频发、显著性更强,地铁枢纽大客流也会对乘客生理感知造成较大影响。通过地铁枢纽内通勤乘客的体能消耗测量实验,获取通勤乘客在地铁枢纽内的体能消耗数据,分析通勤乘客在地铁枢纽的出行体能消耗影响因素,得出初始状态、自身体重、拥挤度、性别等因素对乘客生理感知疲劳度有明显影响。基于降低出行者生理疲劳及提升乘客感知服务水平,提出地铁枢纽的大客流服务改善策略。
The phenomenon of large flow of metro passenger has been showing a trend of normalization, which has been causing an increasing attraction of the trip mode of metro to commuters in big cities. The large flow of metro passenger which has a great impact on passenger perception is becoming more and more obvious in metro hubs which are the nodes of metro network. The passenger will feel fatigued when they walking in the condition of large passenger flow in metro hub because of the extra energy expenditure of looking for entrance, the queue and the jam. The fatigue of passenger was reflected by energy expenditure in this paper. After analyzing the data of commuter energy expenditure obtained by designing the experiments in metro hubs, the result was got showing that the factors of initial status of commuters, body weight of commuters, gender of commuters and crowding of metro hubs had greater influence on passenger perception. Strategies of improving passenger service in metro hubs were proposed based on reducing passenger energy expenditure and enhancing passenger perception level.
引文
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