基于NK模型的建筑业企业服务创新能力内部驱动路径研究
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摘要
通过将服务创新能力概念与适应度景观理论相结合提出服务创新能力适应度的概念,基于服务创新能力的五个维度构建服务创新能力发展NK模型,绘制出服务创新能力不同维度组合影响下的适应度景观,指出通过关注顾客-资源投入-领导力-过程-协作这一最优路径,建筑企业可快速提升服务创新能力。
Combining the concept of service innovation capability with the theory of fitness landscape,this paper proposes the concept of adaptability of service innovation capability. Based on the five dimensions of service innovation capability,establishes the NK model of service innovation capability,together with a fitness landscape map by considering the inf luence under different dimensions of the service innovation capability. Finally,points put that following optimal path of attention to customer-resource input-leadership-process-collaboration,enterprises can quickly improve service innovation capability.
Combining the concept of service innovation capability with the theory of fitness landscape,this paper proposes the concept of adaptability of service innovation capability. Based on the five dimensions of service innovation capability,establishes the NK model of service innovation capability,together with a fitness landscape map by considering the inf luence under different dimensions of the service innovation capability. Finally,points put that following optimal path of attention to customer-resource input-leadership-process-collaboration,enterprises can quickly improve service innovation capability.
引文
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[3]蔡平,蔡刚,郭思亮.山东服务业服务创新能力提升的实证分析[J].齐鲁工业大学学报(自然科学版),2015(1):88-93.
[4]高顺成.内部环境对企业服务创新能力影响的实证研究[J]工业工程,2013(3):89-95.
[5]Ordanini A,Parasuraman A.Service innovation viewed through a service-dominant logic lens:A conceptual framework and empirical analysis[J].Journal of Service Research,2015(1):3-23.
[6]刘飞,简兆权.网络环境下基于服务主导逻辑的服务创新:一个理论模型[J].科学学与科学技术管理,2014(2):104-113.
[7]马海燕,熊英,钟倩.网络嵌入、服务创新与制造企业转型升级绩效的关系研究[J].中国地质大学学报(社会科学版),2018(1):117-127.
[2]许晖,张海军.制造业企业服务创新能力构建机制与演化路径研究[J].科学学研究,2016(2):298-311.
[3]蔡平,蔡刚,郭思亮.山东服务业服务创新能力提升的实证分析[J].齐鲁工业大学学报(自然科学版),2015(1):88-93.
[4]高顺成.内部环境对企业服务创新能力影响的实证研究[J]工业工程,2013(3):89-95.
[5]Ordanini A,Parasuraman A.Service innovation viewed through a service-dominant logic lens:A conceptual framework and empirical analysis[J].Journal of Service Research,2015(1):3-23.
[6]刘飞,简兆权.网络环境下基于服务主导逻辑的服务创新:一个理论模型[J].科学学与科学技术管理,2014(2):104-113.
[7]马海燕,熊英,钟倩.网络嵌入、服务创新与制造企业转型升级绩效的关系研究[J].中国地质大学学报(社会科学版),2018(1):117-127.