任务互依性对员工建言行为的影响研究:人格特质的调节作用
摘要
全球经济转型给工作特征带来的重大改变之一就是任务互依性大大增强,在这一新工作情境下,组织如何更好地激发员工建言行为是本文关注的研究问题。根据工作要求—资源模型的观点,任务互依性对工作者带来的影响作用并不显而易见,不同特质的员工对于任务互依性的认知评价和行为反应有所不同,因此需要加入对工作者人格特质的考虑。基于两个时间点收集的435份领导员工匹配样本数据的实证分析,研究结果表明:对于尽责性低或情绪稳定性低的员工而言,任务互依性对建言行为有显著正向影响作用。研究结论不仅丰富了建言行为前因变量的现有研究,而且也有助于鼓励管理实践者更好地从任务互依性等工作特征出发,思考如何调动不同特质的员工为组织发展建言献策的积极性。
引文
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2.Bakker,A.B.,Demerouti,E.,& Sanz-Vergel,A.I.(2014).Burnout and work engagement:The JD-R approach,Annual Review of Organizational Psychology and Organizational Behavior,1,389-411.
3.Bashshur,M.R.,& Oc,B.(2014).When voice matters:A multilevel review of the impact of voice in organizations.Journal of Management,41(5),1530-1554.
4.Carnevale,J.,Huang,L.,& Harms,P.(2018).Speaking up to the “emotional vampire”:A conservation of resources perspective,Journal of Business Research,91,48-59.
5.Chamberlin,M.,Newton,D.W.,& Lepine,J.A.(2017).A meta-analysis of voice and its promotive and prohibitive forms:Identification of key associations,distinctions,and future research directions,Personnel Psychology,70(1),11-71.
6.Chattopadhyay,P.(1999).Beyond direct and symmetrical effects:The influence of demographic dissimilarity on organizational citizenship behavior,Academy of Management Journal,42(3),273-287.
7.Courtright,S.H.,Thurgood,G.R.,Stewart,G.L.,& Pierotti,A.J.(2015).Structural interdependence in teams:An integrative framework and meta-analysis,Journal of Applied Psychology,100(6),1825-1846.
8.Crant,J.M,Kim,T.Y.,& Wang,J.(2011).Dispositional antecedents of demonstration and usefulness of voice behavior,Journal of Business and Psychology,26(3),285-297.
9.Detert,J.R.,Burris,E.R.,Harrison,D.A.,& Martin,S.(2013).Voice flows and around leaders:Understanding when units are helped or hurt by employee voice,Administrative Science Quarterly,58(4),624-668.
10.Grant,A.M.,& Parker,S.K.(2009).Redesigning work design theories:The rise of relational and proactive perspectives,Academy of Management Annals,3,317-375.
11.Hampson,S.E.(2012).Personality processes:Mechanisms by which personality traits “get outside the skin”,Annual Review of Psychology,63(1),315-339.
12.Janssen,O.,& Gao,L.P.(2015).Supervisory responsiveness and employee self-perceived status and voice behavior,Journal of Management,41(7),1854-1872.
13.John,O.P.,& Srivastava,S.(1999).The big five trait taxonomy:History,measurement,and theoretical perspectives.In L.A.Pervin & O.P.John (Eds.),Handbook of personality:Theory and research (2rd) (pp.102-138),New York:Guilford.
14.LePine,J.A.& Van Dyne,L.(1998).Predicting voice behavior in work groups,Journal of Applied Psychology,83(6),853-868.
15.LePine,J.A.,& Van Dyne,L.(2001).Voice and cooperative behavior as contrasting forms of contextual performance:Evidence of differential relationship with big five personality characteristics and cognitive ability,Journal of Applied Psychology,86(2),326-336.
16.Liang,J.,Farh,C.I.C.,& Farh,J.L.(2012).Psychological antecedents of promotive and prohibitive voice:A two-wave examination,Academy of Management Journal,55(1),71-92.
17.Miner,J.B.(2003).The rated importance,scientific validity,and practical usefulness of organizational behavior theories:A quantitative review,Academy of Management Learning and Education,2(3),250-268.
18.Morgeson,F.P.,& Campion,M.A.(2003).Work design.In W.Borman,R.Klimoshi,& D.Ilgen (Eds.),Handbook of psychology:Industrial and organizational psychology,(Vol.12,pp.423-452).Hoboken,NJ:John Wiley & Sons.
19.Morrison,E.W.(2011).Employee voice behavior:Integration and directions for future research,The Academy of Management Annals,5(1),373-412.
20.Morrison,E.W.(2014).Employee voice and silence,Annual Review of Organizational Psychology and Organizational Behavior,1,173-197.
21.Morrison,E.W.,& Milliken,F.J.(2000).Organizational silence:A barrier to change and development in a pluralistic world,Academy of Management Review,25(4),706-731.
22.Ng,T.W.H.,& Feldman,D.C.(2012).Employee voice behavior:A meta-analytic test of the conservation of resources framework,Journal of Organizational Behavior,33(2),216-234.
23.Oldham,G.R.,& Hackman,J.R.(2010).Not what it was and not what it will be:The future of job design research,Journal of Organizational Behavior,31(2-3),463-479.
24.Parker,S.K.(2014).Beyond motivation:Job and work design for development,health,ambidexterity,and more,Annual Review of Psychology,65(1),661-691.
25.Pearce,J.L.,& Gregersen,H.B.(1991).Task interdependence and extrarole behavior:A test of the mediating effects of felt responsibility,Journal of Applied Psychology,76(6),838-844.
26.Ramamoorthy,N.,& Flood,P.C.(2004).Individualism/collectivism,perceived task interdependence and teamwork attitudes among Irish blue-collar employees:A test of the main and moderating effects?Human Relations,57(3),347-366.
27.Rogers,W.H.(1993).Regression standard errors in clustered samples,Stata Technical Bulletion,3(13),19-23.
28.Saucier,G.(1994).Mini-markers:A brief version of Goldberg’s unipolar big-five markers,Journal of Personality Assessment,63(3),506-516.
29.Somech,A.,Desivilya,H.S.,& Lidogoster,H.(2009).Team conflict and team effectiveness:The effects of task interdependence and team identification,Journal of Organizational Behavior,30(3),359-378.
30.Song,J.,Wu,J.,& Gu,J.(2017).Voice behavior and creative performance moderated by stressors,Journal of Managerial Psychology,32(2),177-192.
31.Stewart,G.L.,& Barrick,M.R.(2000).Team structure and performance:Assessing the meditating role of intrateam process and the moderating role of task type,Academy of Management Journal,43(2),135-148.
32.Thomas,J.P.,Whitman,D.S.,& Viswesvaran,C.(2010).Employee proactivity in organizations:A comparative meta-analysis of emergent proactive constructs,Journal of Occupational and Organizational Psychology,83(2),275-300.
33.Tucker,S.,& Turner,N.(2015).Sometimes it hurts when supervisors don’t listen:The antecedents and consequences of safety voice among young workers,Journal of Occupational Health Psychology,20(1),72-81.
34.段锦云、施嘉逸、凌斌:《高承诺组织与员工建言:双过程模型检验》,《心理学报》2017年第49卷第4期。
35.王艳子、罗瑾琏、史江涛:《任务互依性对团队创造力影响机理研究》,《科技进步与对策》2014年第31卷第24期。
36.赵可汗、贾良定、蔡亚华、王秀月、李珏兴:《抑制团队关系冲突的负效应:一项中国情境的研究》,《管理世界》2014年第3期。
37.周建涛、廖建桥:《能者多言:员工建言的一个权变模型》,《管理学报》2013年第10卷第5期。
2.Bakker,A.B.,Demerouti,E.,& Sanz-Vergel,A.I.(2014).Burnout and work engagement:The JD-R approach,Annual Review of Organizational Psychology and Organizational Behavior,1,389-411.
3.Bashshur,M.R.,& Oc,B.(2014).When voice matters:A multilevel review of the impact of voice in organizations.Journal of Management,41(5),1530-1554.
4.Carnevale,J.,Huang,L.,& Harms,P.(2018).Speaking up to the “emotional vampire”:A conservation of resources perspective,Journal of Business Research,91,48-59.
5.Chamberlin,M.,Newton,D.W.,& Lepine,J.A.(2017).A meta-analysis of voice and its promotive and prohibitive forms:Identification of key associations,distinctions,and future research directions,Personnel Psychology,70(1),11-71.
6.Chattopadhyay,P.(1999).Beyond direct and symmetrical effects:The influence of demographic dissimilarity on organizational citizenship behavior,Academy of Management Journal,42(3),273-287.
7.Courtright,S.H.,Thurgood,G.R.,Stewart,G.L.,& Pierotti,A.J.(2015).Structural interdependence in teams:An integrative framework and meta-analysis,Journal of Applied Psychology,100(6),1825-1846.
8.Crant,J.M,Kim,T.Y.,& Wang,J.(2011).Dispositional antecedents of demonstration and usefulness of voice behavior,Journal of Business and Psychology,26(3),285-297.
9.Detert,J.R.,Burris,E.R.,Harrison,D.A.,& Martin,S.(2013).Voice flows and around leaders:Understanding when units are helped or hurt by employee voice,Administrative Science Quarterly,58(4),624-668.
10.Grant,A.M.,& Parker,S.K.(2009).Redesigning work design theories:The rise of relational and proactive perspectives,Academy of Management Annals,3,317-375.
11.Hampson,S.E.(2012).Personality processes:Mechanisms by which personality traits “get outside the skin”,Annual Review of Psychology,63(1),315-339.
12.Janssen,O.,& Gao,L.P.(2015).Supervisory responsiveness and employee self-perceived status and voice behavior,Journal of Management,41(7),1854-1872.
13.John,O.P.,& Srivastava,S.(1999).The big five trait taxonomy:History,measurement,and theoretical perspectives.In L.A.Pervin & O.P.John (Eds.),Handbook of personality:Theory and research (2rd) (pp.102-138),New York:Guilford.
14.LePine,J.A.& Van Dyne,L.(1998).Predicting voice behavior in work groups,Journal of Applied Psychology,83(6),853-868.
15.LePine,J.A.,& Van Dyne,L.(2001).Voice and cooperative behavior as contrasting forms of contextual performance:Evidence of differential relationship with big five personality characteristics and cognitive ability,Journal of Applied Psychology,86(2),326-336.
16.Liang,J.,Farh,C.I.C.,& Farh,J.L.(2012).Psychological antecedents of promotive and prohibitive voice:A two-wave examination,Academy of Management Journal,55(1),71-92.
17.Miner,J.B.(2003).The rated importance,scientific validity,and practical usefulness of organizational behavior theories:A quantitative review,Academy of Management Learning and Education,2(3),250-268.
18.Morgeson,F.P.,& Campion,M.A.(2003).Work design.In W.Borman,R.Klimoshi,& D.Ilgen (Eds.),Handbook of psychology:Industrial and organizational psychology,(Vol.12,pp.423-452).Hoboken,NJ:John Wiley & Sons.
19.Morrison,E.W.(2011).Employee voice behavior:Integration and directions for future research,The Academy of Management Annals,5(1),373-412.
20.Morrison,E.W.(2014).Employee voice and silence,Annual Review of Organizational Psychology and Organizational Behavior,1,173-197.
21.Morrison,E.W.,& Milliken,F.J.(2000).Organizational silence:A barrier to change and development in a pluralistic world,Academy of Management Review,25(4),706-731.
22.Ng,T.W.H.,& Feldman,D.C.(2012).Employee voice behavior:A meta-analytic test of the conservation of resources framework,Journal of Organizational Behavior,33(2),216-234.
23.Oldham,G.R.,& Hackman,J.R.(2010).Not what it was and not what it will be:The future of job design research,Journal of Organizational Behavior,31(2-3),463-479.
24.Parker,S.K.(2014).Beyond motivation:Job and work design for development,health,ambidexterity,and more,Annual Review of Psychology,65(1),661-691.
25.Pearce,J.L.,& Gregersen,H.B.(1991).Task interdependence and extrarole behavior:A test of the mediating effects of felt responsibility,Journal of Applied Psychology,76(6),838-844.
26.Ramamoorthy,N.,& Flood,P.C.(2004).Individualism/collectivism,perceived task interdependence and teamwork attitudes among Irish blue-collar employees:A test of the main and moderating effects?Human Relations,57(3),347-366.
27.Rogers,W.H.(1993).Regression standard errors in clustered samples,Stata Technical Bulletion,3(13),19-23.
28.Saucier,G.(1994).Mini-markers:A brief version of Goldberg’s unipolar big-five markers,Journal of Personality Assessment,63(3),506-516.
29.Somech,A.,Desivilya,H.S.,& Lidogoster,H.(2009).Team conflict and team effectiveness:The effects of task interdependence and team identification,Journal of Organizational Behavior,30(3),359-378.
30.Song,J.,Wu,J.,& Gu,J.(2017).Voice behavior and creative performance moderated by stressors,Journal of Managerial Psychology,32(2),177-192.
31.Stewart,G.L.,& Barrick,M.R.(2000).Team structure and performance:Assessing the meditating role of intrateam process and the moderating role of task type,Academy of Management Journal,43(2),135-148.
32.Thomas,J.P.,Whitman,D.S.,& Viswesvaran,C.(2010).Employee proactivity in organizations:A comparative meta-analysis of emergent proactive constructs,Journal of Occupational and Organizational Psychology,83(2),275-300.
33.Tucker,S.,& Turner,N.(2015).Sometimes it hurts when supervisors don’t listen:The antecedents and consequences of safety voice among young workers,Journal of Occupational Health Psychology,20(1),72-81.
34.段锦云、施嘉逸、凌斌:《高承诺组织与员工建言:双过程模型检验》,《心理学报》2017年第49卷第4期。
35.王艳子、罗瑾琏、史江涛:《任务互依性对团队创造力影响机理研究》,《科技进步与对策》2014年第31卷第24期。
36.赵可汗、贾良定、蔡亚华、王秀月、李珏兴:《抑制团队关系冲突的负效应:一项中国情境的研究》,《管理世界》2014年第3期。
37.周建涛、廖建桥:《能者多言:员工建言的一个权变模型》,《管理学报》2013年第10卷第5期。