人工智能在图书馆应用的理论逻辑、现实困境与路径展望
|
摘要
[目的/意义]人工智能技术在图书馆中的应用不仅是应用信息技术发展的产物,同时也是图书馆服务智能化、多元化和专业化的要求。但图书馆技术与图书馆服务并不是天然融合,弥合其差距需要从人文视角进行思考。[方法/过程]在文献回顾的基础上,厘清人工智能技术在图书馆应用的理论逻辑、了解现实困境与展望发展路径。[结果/结论]人工智能技术及其支持技术的革新是人工智能技术在图书馆领域应用的基本前提,在技术革新基础上进行理念和制度的创新最终实现图书馆服务的优质化提升是人工智能技术在图书馆领域应用的基本条件与目标归属。同时,目前AI应用仍然存在体验断代、伦理困境和数据泄露风险。最后,提出文化使命和道德嵌入、技术迭代与智能延展、制度优化与人机共存三大建议。
[Purpose/significance] The application of artificial intelligence technology in libraries is not only the product of the development of applied information technologies, but also the requirement of intelligentization, diversification and specialization of the library service. However, library technology and library service are not naturally fused. Filling the gap between them should be taken in account from the humanistic perspective. [Method/process] In this paper, we clarify the theoretical logic in the application of artificial intelligence technology in libraries, understand practical difficulties and forecast the development path on the basis of literature review. [Result/conclusion] The innovation of artificial intelligence technology and its supportive technology is a basic prerequisite for the application of artificial intelligence technology in the field of library. Final realization of high-quality enhancement of the library service through conceptual and systematic innovation based on technological innovation is the essential condition and ultimate goal of the application of artificial intelligence technology in the area of library, while the application of AI still encounters interruption, ethical dilemma and the risk of data disclosure now. Lastly, three suggestions of cultural mission and moral embedment, technological iteration and intelligent extension, and systematic optimization and human-machine coexistence are put forward according to the actual situation.
[Purpose/significance] The application of artificial intelligence technology in libraries is not only the product of the development of applied information technologies, but also the requirement of intelligentization, diversification and specialization of the library service. However, library technology and library service are not naturally fused. Filling the gap between them should be taken in account from the humanistic perspective. [Method/process] In this paper, we clarify the theoretical logic in the application of artificial intelligence technology in libraries, understand practical difficulties and forecast the development path on the basis of literature review. [Result/conclusion] The innovation of artificial intelligence technology and its supportive technology is a basic prerequisite for the application of artificial intelligence technology in the field of library. Final realization of high-quality enhancement of the library service through conceptual and systematic innovation based on technological innovation is the essential condition and ultimate goal of the application of artificial intelligence technology in the area of library, while the application of AI still encounters interruption, ethical dilemma and the risk of data disclosure now. Lastly, three suggestions of cultural mission and moral embedment, technological iteration and intelligent extension, and systematic optimization and human-machine coexistence are put forward according to the actual situation.
引文
[1]NMC Horizon Report(2017 Library Edition)[EB/OL].[2018-07-12].http://cdn.nmc.org/media/2017-nmc-horizon-reportlibrary-EN.pdf.
[2]PETTEY C.Gartner identifies the top 10 strategic technology trends for 2018[EB/OL].[2018-07-12].https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trendsfor-2018/.
[3]吴建中.再议图书馆发展的十个热门话题[J].中国图书馆学报,2017,43(4):4-17.
[4]李晨晖,张兴旺,秦晓珠.图书馆未来的技术应用与发展---基于近五年Gartner《十大战略技术趋势》及相关报告的对比分析[J].图书与情报,2017(6):37-47.
[5]黄晓斌,吴高.人工智能时代图书馆的发展机遇与变革趋势[J].图书与情报,2017(6):19-29.
[6]王世伟.人工智能与图书馆的服务重塑[J].图书与情报,2017(6):6-18.
[7]MOGALI S S.Artificial intelligence and its applications in libraries[EB/OL].[2018-07-10].https://www.researchgate.net/publication/287878456_Artificial_Intelligence_and_its_applications_in_Librarie.
[8]柳益君,李仁璞,罗烨,等.人工智能+图书馆知识服务的实现路径和创新模式[J].图书馆学研究,2018(10):61-65.
[9]茆意宏.人工智能重塑图书馆[J].大学图书馆学报,2018,36(2):11-17.
[10]MASSIS B.Artificial intelligence arrives in the library[J].Information and learning science,2018,119(7/8):456-459.
[11]FERNANDEZ P.“Through the looking glass:envisioning new library technologies”telling stories with technology[J].Library high technology news,2015,31(7):7-22.
[12]CHU H C,YANG S W.Innovative semantic Web services for next generation academic electronic library via Web 3.0 via distributed artificial intelligence[M]//Intelligent information and database systems.Berlin:Springer,2012:118-124.
[13]ALLISON D A.Chatbots in the library:is it time?[J].Library high technology,2012,30(1):95-107.
[14]YAO F,ZHANG C,CHEN W.Smart talking robot Xiaotu:participatory library service based on artificial intelligence[J].Library high technology,2015,33(2):245-260.
[15]ZUREK E E,GUERRERO G,REYES C,et al.Fast identification process of library call numbers for on the shelf books using image processing and artificial intelligence techniques[C]//Industrial electronics and applications.Piscataway:IEEE,2013:222-226.
[16]张兴旺.以信息推荐为例探讨图书馆人工智能体系的基本运作模式[J].情报理论与实践,2017,40(12):69-74.
[17]卞丽琴,陈峰.基于人工智能的图书订购策略分析[J].图书馆杂志,2015,34(8):39-43.
[18]徐路.新技术支撑面向未来的图书馆变革---基于《新媒体联盟地平线报告:2017图书馆版》的分析与启示[J].图书情报知识,2017(5):40-48.
[19]樊慧丽,邵波.国内外图书馆机器人的研究应用现状与思考[J].图书馆杂志,2017,36(6):88-94.
[20]王展妮,张国亮.图书馆机器人应用研究综述[J].大学图书馆学报,2015,33(3):82-87.
[21]王艳.IM咨询机器人在公共图书馆的实现与应用---以深圳图书馆为例[J].数字图书馆论坛,2015(5):42-46.
[22]WOOD B A,EVENS D J.Librarians’perceptions of artificial intelligence and its potential impact on the profession[J/OL].Computers in libraries,2018,38(1):26-28[2018-07-11].http://www.infotoday.com/cilmag/jan18/Wood-Evans---Librarians-Perceptions-of-Artificial-Intelligence.shtml.
[23]PINFIELD S,COX A.RUTTER S.Mapping the future of academic libraries:a report for SCONUL[EB/OL].[2018-07-11].http://eprints.whiterose.ac.uk/125508/1/SCONUL%20Report%20Mapping%20the%20Future%20of%20Academic%20Libraries%20-%20published%20version.pdf.
[24]ASEMI A.Artificial Intelligence(AI)application in library systems in Iran:a taxonomy study[J].Library philosophy&practice(ejournal),2018(6):1-10.
[25]OYELUDE A.What’s trending in libraries from the Internet cybersphere-artificial intelligence and other emerging technologies[J].Library high technology news,2017,34(2):11-12.
[26]GULICIUC V,MONTANO C E,DREVE R E,et al.Libraries with minds and souls(complexity vs artificial intelligence vs library science)[EB/OL].[2017-08-05].http://library.ifla.org/2095/1/S17-2017-guliciuc-en.pdf.
[27]GEDE D,PUTU I,MADE I,et al.Digital library of expert system based at Indonesia Technology University[J].International journal of advanced research in artificial intelligence,2015,4(3):1-8.
[28]WEI J,FLORESCU C.Improving search and retrieval in digital libraries by leveraging keyphrase extraction systems[C]//Proceedings of the 18th ACM/IEEE on joint conference on digital libraries.New York:ACM,2018:419-420.
[29]PARIKH R,VASANT A R.Table of content detection using machine learning[J].International journal of artificial intelligence&applications,2013,4(3):13-21.
[30]OTTERLO M.Project BLIIPS:making the physical public library more intelligent through artificial intelligence[J].Qualitative and quantitative methods in libraries,2016,5(2):287-300.
[31]JOSEPH Z.Building frameworks of organizational intelligence:strategies and solutions from the Stemming Penn Libraries Data Farm Project[C]//Library assessment conference:building effective,sustainable,practical assessment.Washington:Association of Research Libraries,2008:37-41.
[32]MURALIKUMAR J,SEELAN S A,VIJAYAKUMAR N,et al.Astatistical approach for modeling inter-document semantic relationships in digital libraries[J].Journal of intelligent information systems,2017,48(3):1-22.
[33]COMSA A,MANIU I,MODLER N,et al.Automated book manipulator in libraries[M]//New trends in medical and service robots.Heidelberg:Springer International Publishing,2014:75-85.
[34]巴三霞.图书馆服务中的技术、理念和制度[J].图书馆,2014(5):28-30.
[35]傅平,邹小筑,吴丹,等.回顾与展望:人工智能在图书馆的应用[J].图书情报知识,2018(2):50-60.
[36]TIMMS A.你好,人工智能分子;你好,虚伪弱智时代[EB/OL].[2018-04-17].https://36kr.com/p/5129526.html.
[37]MESKO B.The role of artificial intelligence in precision medicine[J].Expert review of precision medicine and drug development,2017,2(5),239-241.
[38]樊慧丽,邵波.国内外图书馆机器人的研究应用现状与思考[J].图书馆杂志,2017,36(6):88-94.
[39]范并思,兰小嫒.信息技术冲击下的图书馆人文思潮[J].高校图书馆工作,2005,25(5):1-6.
[40]ZAAGMAN E.中国,请警惕“科技灾难”[EB/OL].[2018-06-17].https://mp.weixin.qq.com/s/A6rl CWlwrm Oh4UJslf CAw A.
[41]段伟文.控制的危机与人工智能的未来情境[J].探索与争鸣,2017,1(10):7-10.
[42]李宏伟.现代技术的人文价值冲突及整合[J].自然辩证法通讯,2004(6):21-26.
[43]MOOR J H.The nature,importance,and difficulty of machine ethics[J].IEEE intelligent systems,2006,21(4):18-21.
[44]尹奇岭,吕莉.人文关怀与消化技术能力---试谈图书馆学中技术与人文的关系[J].图书情报知识,2011(3):16-19.
[2]PETTEY C.Gartner identifies the top 10 strategic technology trends for 2018[EB/OL].[2018-07-12].https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trendsfor-2018/.
[3]吴建中.再议图书馆发展的十个热门话题[J].中国图书馆学报,2017,43(4):4-17.
[4]李晨晖,张兴旺,秦晓珠.图书馆未来的技术应用与发展---基于近五年Gartner《十大战略技术趋势》及相关报告的对比分析[J].图书与情报,2017(6):37-47.
[5]黄晓斌,吴高.人工智能时代图书馆的发展机遇与变革趋势[J].图书与情报,2017(6):19-29.
[6]王世伟.人工智能与图书馆的服务重塑[J].图书与情报,2017(6):6-18.
[7]MOGALI S S.Artificial intelligence and its applications in libraries[EB/OL].[2018-07-10].https://www.researchgate.net/publication/287878456_Artificial_Intelligence_and_its_applications_in_Librarie.
[8]柳益君,李仁璞,罗烨,等.人工智能+图书馆知识服务的实现路径和创新模式[J].图书馆学研究,2018(10):61-65.
[9]茆意宏.人工智能重塑图书馆[J].大学图书馆学报,2018,36(2):11-17.
[10]MASSIS B.Artificial intelligence arrives in the library[J].Information and learning science,2018,119(7/8):456-459.
[11]FERNANDEZ P.“Through the looking glass:envisioning new library technologies”telling stories with technology[J].Library high technology news,2015,31(7):7-22.
[12]CHU H C,YANG S W.Innovative semantic Web services for next generation academic electronic library via Web 3.0 via distributed artificial intelligence[M]//Intelligent information and database systems.Berlin:Springer,2012:118-124.
[13]ALLISON D A.Chatbots in the library:is it time?[J].Library high technology,2012,30(1):95-107.
[14]YAO F,ZHANG C,CHEN W.Smart talking robot Xiaotu:participatory library service based on artificial intelligence[J].Library high technology,2015,33(2):245-260.
[15]ZUREK E E,GUERRERO G,REYES C,et al.Fast identification process of library call numbers for on the shelf books using image processing and artificial intelligence techniques[C]//Industrial electronics and applications.Piscataway:IEEE,2013:222-226.
[16]张兴旺.以信息推荐为例探讨图书馆人工智能体系的基本运作模式[J].情报理论与实践,2017,40(12):69-74.
[17]卞丽琴,陈峰.基于人工智能的图书订购策略分析[J].图书馆杂志,2015,34(8):39-43.
[18]徐路.新技术支撑面向未来的图书馆变革---基于《新媒体联盟地平线报告:2017图书馆版》的分析与启示[J].图书情报知识,2017(5):40-48.
[19]樊慧丽,邵波.国内外图书馆机器人的研究应用现状与思考[J].图书馆杂志,2017,36(6):88-94.
[20]王展妮,张国亮.图书馆机器人应用研究综述[J].大学图书馆学报,2015,33(3):82-87.
[21]王艳.IM咨询机器人在公共图书馆的实现与应用---以深圳图书馆为例[J].数字图书馆论坛,2015(5):42-46.
[22]WOOD B A,EVENS D J.Librarians’perceptions of artificial intelligence and its potential impact on the profession[J/OL].Computers in libraries,2018,38(1):26-28[2018-07-11].http://www.infotoday.com/cilmag/jan18/Wood-Evans---Librarians-Perceptions-of-Artificial-Intelligence.shtml.
[23]PINFIELD S,COX A.RUTTER S.Mapping the future of academic libraries:a report for SCONUL[EB/OL].[2018-07-11].http://eprints.whiterose.ac.uk/125508/1/SCONUL%20Report%20Mapping%20the%20Future%20of%20Academic%20Libraries%20-%20published%20version.pdf.
[24]ASEMI A.Artificial Intelligence(AI)application in library systems in Iran:a taxonomy study[J].Library philosophy&practice(ejournal),2018(6):1-10.
[25]OYELUDE A.What’s trending in libraries from the Internet cybersphere-artificial intelligence and other emerging technologies[J].Library high technology news,2017,34(2):11-12.
[26]GULICIUC V,MONTANO C E,DREVE R E,et al.Libraries with minds and souls(complexity vs artificial intelligence vs library science)[EB/OL].[2017-08-05].http://library.ifla.org/2095/1/S17-2017-guliciuc-en.pdf.
[27]GEDE D,PUTU I,MADE I,et al.Digital library of expert system based at Indonesia Technology University[J].International journal of advanced research in artificial intelligence,2015,4(3):1-8.
[28]WEI J,FLORESCU C.Improving search and retrieval in digital libraries by leveraging keyphrase extraction systems[C]//Proceedings of the 18th ACM/IEEE on joint conference on digital libraries.New York:ACM,2018:419-420.
[29]PARIKH R,VASANT A R.Table of content detection using machine learning[J].International journal of artificial intelligence&applications,2013,4(3):13-21.
[30]OTTERLO M.Project BLIIPS:making the physical public library more intelligent through artificial intelligence[J].Qualitative and quantitative methods in libraries,2016,5(2):287-300.
[31]JOSEPH Z.Building frameworks of organizational intelligence:strategies and solutions from the Stemming Penn Libraries Data Farm Project[C]//Library assessment conference:building effective,sustainable,practical assessment.Washington:Association of Research Libraries,2008:37-41.
[32]MURALIKUMAR J,SEELAN S A,VIJAYAKUMAR N,et al.Astatistical approach for modeling inter-document semantic relationships in digital libraries[J].Journal of intelligent information systems,2017,48(3):1-22.
[33]COMSA A,MANIU I,MODLER N,et al.Automated book manipulator in libraries[M]//New trends in medical and service robots.Heidelberg:Springer International Publishing,2014:75-85.
[34]巴三霞.图书馆服务中的技术、理念和制度[J].图书馆,2014(5):28-30.
[35]傅平,邹小筑,吴丹,等.回顾与展望:人工智能在图书馆的应用[J].图书情报知识,2018(2):50-60.
[36]TIMMS A.你好,人工智能分子;你好,虚伪弱智时代[EB/OL].[2018-04-17].https://36kr.com/p/5129526.html.
[37]MESKO B.The role of artificial intelligence in precision medicine[J].Expert review of precision medicine and drug development,2017,2(5),239-241.
[38]樊慧丽,邵波.国内外图书馆机器人的研究应用现状与思考[J].图书馆杂志,2017,36(6):88-94.
[39]范并思,兰小嫒.信息技术冲击下的图书馆人文思潮[J].高校图书馆工作,2005,25(5):1-6.
[40]ZAAGMAN E.中国,请警惕“科技灾难”[EB/OL].[2018-06-17].https://mp.weixin.qq.com/s/A6rl CWlwrm Oh4UJslf CAw A.
[41]段伟文.控制的危机与人工智能的未来情境[J].探索与争鸣,2017,1(10):7-10.
[42]李宏伟.现代技术的人文价值冲突及整合[J].自然辩证法通讯,2004(6):21-26.
[43]MOOR J H.The nature,importance,and difficulty of machine ethics[J].IEEE intelligent systems,2006,21(4):18-21.
[44]尹奇岭,吕莉.人文关怀与消化技术能力---试谈图书馆学中技术与人文的关系[J].图书情报知识,2011(3):16-19.