贵州省社会办医院医务人员工作满意度现状及影响因素
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摘要
目的探究贵州省社会办医院医务人员的工作满意度现状及影响因素,为社会办医人力资源管理提供科学依据。方法对满意度结果进行统计描述,并进行Spearman相关分析、单因素和多重线性回归分析。结果医务人员工作总体满意度评分为(3.31±0.84)分,其满意的比例为35.9%,对职务晋升和工作收入的满意度均较低;非技术人员、无职称、工作时间在8 h以上是满意度总和得分较低的群体,医务人员离职意愿与总体满意度成负相关。多元线性回归结果显示,医疗设施、执业环境、职务晋升和工作收入等是影响医务人员工作满意度的主要因素。结论多种因素影响医务人员工作满意度,医务人员工作满意度又影响离职意愿。应通过建立公平合理的收入和晋升机制、良好的医疗设施和执业环境、科学的工作负荷机制等措施提升医务人员工作满意度。
[Objective]To explore the job satisfaction and its influencing factors of medical staff at private hospitals in Guizhou Province,provide the scientific basis for the management of human resources at private hospitals. [Methods]The satisfaction results were statistically described and analyzed by Spearman correlation analysis,single factor and multiple linear regression analysis.[Results]The overall satisfaction score of medical staff was(3.31±0.84) points,the rate of satisfaction was 35.9%,and the satisfactions toward promotion and income were lower. The non-technical personnel,workers without positional titles,and people worked more than 8 hours daily got lower satisfaction scores,and turnover intention of medical staff was negatively correlated with overall satisfaction. Multivariate linear regression results showed that the main factors affecting the job satisfaction of medical staff were medical facilities,working environment,promotion and income.[Conclusion]A variety of factors affect the job satisfaction of medical staff,while the job satisfaction influences their turnover intention. It is necessary to set up the fair and reasonable income and promotion system,good medical facilities and the practice environment,as well as scientific work load system to enhance the job satisfaction of medical staff.
[Objective]To explore the job satisfaction and its influencing factors of medical staff at private hospitals in Guizhou Province,provide the scientific basis for the management of human resources at private hospitals. [Methods]The satisfaction results were statistically described and analyzed by Spearman correlation analysis,single factor and multiple linear regression analysis.[Results]The overall satisfaction score of medical staff was(3.31±0.84) points,the rate of satisfaction was 35.9%,and the satisfactions toward promotion and income were lower. The non-technical personnel,workers without positional titles,and people worked more than 8 hours daily got lower satisfaction scores,and turnover intention of medical staff was negatively correlated with overall satisfaction. Multivariate linear regression results showed that the main factors affecting the job satisfaction of medical staff were medical facilities,working environment,promotion and income.[Conclusion]A variety of factors affect the job satisfaction of medical staff,while the job satisfaction influences their turnover intention. It is necessary to set up the fair and reasonable income and promotion system,good medical facilities and the practice environment,as well as scientific work load system to enhance the job satisfaction of medical staff.
引文
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[16]王振东,尹文强,任绪功,等.医生工作倦怠与工作满意度和稳定性的关系研究[J].中国医院管理,2009,29(8):31-33.
[2]常璇,郭庆英,梁志强,等.中国社会办医现状利益相关者分析[J].中国公共卫生,2014,30(9):1215-1217.
[3]肖俊辉,杨云滨,刘瑞明,等.珠三角地区公立医院与民营医院员工满意度分析[J].中华医院管理杂志,2013,29(9):648-650.
[4]朱莉萍,黄伟东,周令,等.基于员工满意度调查的民营医院人力资源管理分析[J].中国卫生事业管理,2015,32(11):827-830.
[5]刘志英,胡大琴,金新政.深圳市民营医院医务人员工作满意度调查研究[J].卫生软科学,2007,21(5):365-367.
[6]任陆华,叶炯贤.深圳市三甲综合性医院医务人员工作满意度调查与分析[J].中国卫生事业管理,2013,30(6):426-429.
[7]王文星,马利,徐雅.基于医务人员满意度调查的医院人力资源管理分析[J].中国卫生统计,2013,30(1):64-66.
[8]张立威,黄婉霞,王家骥.基层医生满意度影响因素的因子分析[J].中国初级卫生保健,2012,26(4):4-7.
[9]汪慧,黄淇敏.我国民营医院健康发展的思考[J].中华医院管理杂志,2009,25(8):524-526.
[10]孔令大,刘国恩,李林,等.新医改为民营医院带来的机遇与挑战[J].中华医院管理杂志,2013,29(9):641-645.
[11]王阳,杨小湜,吴辉,等.医护人员工作倦怠与工作满意度现况调查及其影响因素[J].职业与健康,2011,27(9):2168-2171.
[12]孙葵,尹文强,黄冬梅,等.医生工作满意度关键影响因素及对策研究[J].中国卫生质量管理,2009,16(3):43-46.
[13]张珍珍,张向阳,崔长勇.新疆农村二级医院医务人员对薪酬水平的满意度调查[J].职业与健康,2015,31(9):1208-1212.
[14]丁宏,徐寅,何振仿,等.安徽省社区卫生服务人员工作满意度研究[J].中华医院管理杂志,2012,28(3):194-197.
[15]孙宇,方鹏骞.我国民营医院医务人员稳定性状况分析[J].中国医院管理,2014,34(11):31-33.
[16]王振东,尹文强,任绪功,等.医生工作倦怠与工作满意度和稳定性的关系研究[J].中国医院管理,2009,29(8):31-33.