民营医院医务人员职业紧张与工作绩效关系
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摘要
目的探讨民营医院医务人员职业紧张与工作绩效的关系,及心理资本在2者间的中介作用。方法于2016年9—12月采用横断面调查方法,整群抽取辽宁省、河北省、内蒙古自治区共37家民营医院中824名医务人员,采用付出-回报失衡量表、心理资本量表、工作绩效量表对医务人员的职业紧张、心理资本及工作绩效进行调查,运用Epi Data 3.1进行数据录入,SPSS 22.0和AMOS22.0进行数据分析。结果职业紧张与工作绩效存在负相关关系(β=–0.449,P<0.001),心理资本与工作绩效存在正相关关系(β=0.600,P<0.001)。职业紧张通过心理资本间接影响工作绩效,效应度为–0.269。结论心理资本在职业紧张与工作绩效间起完全中介作用,工作绩效的高低完全取决于心理资本。
Objective To explore the relationship between occupational stress and job performance and the intermediary role of psychological capital in the relation between the two factors among medical staff in private hospitals. Methods We conducted a cross-sectional survey among 824 medical staff selected with cluster sampling in 37 private hospitals in Liaoning and Hebei province and in Inner Mongolia Autonomous Region between September and December 2016. The participants were asked to complete a self-designed questionnaire, Effort-Reward Imbalance Scale, Psychological Capital Scale, and Job Performance Scale anonymously. We used Epi Data 3.1 in data processing and SPSS 22.0 and AMOS 22.0 in data analysis.Results There was a significant reverse correlation between occupational stress and job performance(β = – 0.449, P <0.001) and a significant positive correlation between psychological capital and job performance(β = 0.600, P < 0.001).Occupational stress, through psychological capital, indirectly affects job performance, with an effect size of – 0.269.Conclusion Psychological capital plays a general intermediary role between occupational stress and job performance and the job performance is entirely dependent on psychological capital among medical staff in private hospitals.
Objective To explore the relationship between occupational stress and job performance and the intermediary role of psychological capital in the relation between the two factors among medical staff in private hospitals. Methods We conducted a cross-sectional survey among 824 medical staff selected with cluster sampling in 37 private hospitals in Liaoning and Hebei province and in Inner Mongolia Autonomous Region between September and December 2016. The participants were asked to complete a self-designed questionnaire, Effort-Reward Imbalance Scale, Psychological Capital Scale, and Job Performance Scale anonymously. We used Epi Data 3.1 in data processing and SPSS 22.0 and AMOS 22.0 in data analysis.Results There was a significant reverse correlation between occupational stress and job performance(β = – 0.449, P <0.001) and a significant positive correlation between psychological capital and job performance(β = 0.600, P < 0.001).Occupational stress, through psychological capital, indirectly affects job performance, with an effect size of – 0.269.Conclusion Psychological capital plays a general intermediary role between occupational stress and job performance and the job performance is entirely dependent on psychological capital among medical staff in private hospitals.
引文
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[13]王威,卢艳,周少龙,等.周口市某医院医务人员职业紧张及影响因素[J].郑州大学学报医学版,2010,45(4):641-643.
[14]周艳红,高金金,陈毅文.心理资本调节工作满意度对工作绩效的影响[J].浙江大学学报,2013,3:355-361.
[15]刘雪松,苍爽,刘静,等.护理人员心理资本对工作满意度与工作绩效的影响研究[J].护理管理杂志,2013,6:381,382-396.
[16]柯江林,孙健敏.心理资本对工作满意度、组织承诺与离职倾向的影响[J].经济与管理研究,2014,1:121-128.
[17]Fu J,Sun W,Wang Y,et al.Improving job satisfaction of Chinese doctors:the positive effects of perceived organizational support and psychological capital[J].Public Health,2013,127(10):946-51.
[18]Bonner L.A survey of work engagement and psychological capital levels[J].Br J Nurs,2016,25(15):865-871.
[2]闫丽娜,苏便岑,李震中,等.医护人员心理资本、应对方式与工作倦怠关系[J].中国医院管理,2012,32(5):57-58.
[3]Judge TA,Bono JE.Relationship of core self-evaluations traits-self-esteem,generalized self-efficacy,locus of control,and emotional stability-with job satisfaction and job performance:a meta-analysis[J].Journal of Applied Psychology,2001,86(1):80-92.
[4]Luthans F,Youssef CM.Emerging positive organizational behavior[J].Journal of Management Official Journal of the Southern Management Association,2007(33):321-349.
[5]王慧卿,龚怡琳,汪大伟,等.急诊医生工作敬业度、心理资本与工作绩效实证研究[J].医院管理论坛,2016,2:25-28.
[6]Sharma MS,Thapa A,Chandra SP,et al.Intraoperative pulse and blood pressure recordings of neurosurgeons:a pilot study of cardiovascular performance[J].Neurosurgery,2010,66(5):893-899.
[7]曹人月,王烈,赵群.精神科护士职业紧张与工作绩效的关系-心理资本的中介作用[J].中国实用乡村医生杂志,2015(15):33-35.
[8]艾素梅.医生职业紧张状况及相关因素分析[J].中国公共卫生,2012,28(8):1106-1107.
[9]朱伟,王治明,王绵珍,等.医务人员职业紧张水平及分布特征调查[J].郑州大学学报医学版,2005,40(6):1041-1043.
[10]王仁富,赵小波.医务工作者职业紧张状况分析[J].中国健康教育,2003,19(5):181-182.
[11]周红霞,侯铭,胡延孟,等.某三级甲等医院医护人员工作紧张及影响因素分析[J].新疆医学,2015,45(10):1490-1493.
[12]赵阳,王烈,吴辉,等.抚顺市医务人员职业紧张状况的调查[J].职业与健康,2010,26(7):733-735.
[13]王威,卢艳,周少龙,等.周口市某医院医务人员职业紧张及影响因素[J].郑州大学学报医学版,2010,45(4):641-643.
[14]周艳红,高金金,陈毅文.心理资本调节工作满意度对工作绩效的影响[J].浙江大学学报,2013,3:355-361.
[15]刘雪松,苍爽,刘静,等.护理人员心理资本对工作满意度与工作绩效的影响研究[J].护理管理杂志,2013,6:381,382-396.
[16]柯江林,孙健敏.心理资本对工作满意度、组织承诺与离职倾向的影响[J].经济与管理研究,2014,1:121-128.
[17]Fu J,Sun W,Wang Y,et al.Improving job satisfaction of Chinese doctors:the positive effects of perceived organizational support and psychological capital[J].Public Health,2013,127(10):946-51.
[18]Bonner L.A survey of work engagement and psychological capital levels[J].Br J Nurs,2016,25(15):865-871.