目视流程图解在提高消毒供应室管理中的应用
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摘要
目的通过目视流程图解在消毒供应室中的应用,提高供应室科学化管理水平和工作质量。方法科室成立目视流程管理小组,制作目视流程图解,组织全科人员学习目视管理流程图解的概念、要求和内容,将其作为现场管理的模式之一,应用于仪器设备、感染控制、器械包管理。结果器械合格率2013年7-9月与2014年7-9月相比均有提高,其中器械质量检查、器械包装数量、感染控制、器械及时供应等合格率,2013年分别为97.57%、95.21%、94.00%、95.80%;2014年分别为99.75%、99.55%、98.49%、99.44%。结论目视流程图解在消毒供应室的实际管理工作中效果明显,可以提高科室工作质量和效率,使供应室的工作流程标准化、质量控制直观化、带教培训形象化,是一种直观、高效的流程管理模式。
OBJECTIVE To improve the scientific management of central sterile supply department and work quality through the visual management flow diagram.METHODS The visual flow management team was established to develop the visual flow diagram and organize all the staff to learn the concepts,requirements,and contents of the visual management flow diagram,which was served as one of the onsite management modes and was applied for the management of the instruments,infection control,and instrument packages.RESULTS As compared with the qualified rate of the instruments in Jul-Sep,2013,it was increased in Jul-Sep,2014.The qualified rate of quality examination of instruments was 97.57%in 2013,99.75%in 2014;the qualified rate of number of instrument packages was 95.21% in 2013,99.55% in 2014;the qualified rate of infection control was 94.00% in 2013,98.49%in 2014;the qualified rate of timely supply of instruments was 95.80% in 2013,99.44% in 2014.CONCLUSIONS The visual flow diagram can achieve significant effect on actual management of the central sterile supply department,raise the work quality and efficiency of the departments,and make the work flow of the supply department standardized,the quality control and teaching training visualized;it is a visualized,high-efficiency flow management mode.
OBJECTIVE To improve the scientific management of central sterile supply department and work quality through the visual management flow diagram.METHODS The visual flow management team was established to develop the visual flow diagram and organize all the staff to learn the concepts,requirements,and contents of the visual management flow diagram,which was served as one of the onsite management modes and was applied for the management of the instruments,infection control,and instrument packages.RESULTS As compared with the qualified rate of the instruments in Jul-Sep,2013,it was increased in Jul-Sep,2014.The qualified rate of quality examination of instruments was 97.57%in 2013,99.75%in 2014;the qualified rate of number of instrument packages was 95.21% in 2013,99.55% in 2014;the qualified rate of infection control was 94.00% in 2013,98.49%in 2014;the qualified rate of timely supply of instruments was 95.80% in 2013,99.44% in 2014.CONCLUSIONS The visual flow diagram can achieve significant effect on actual management of the central sterile supply department,raise the work quality and efficiency of the departments,and make the work flow of the supply department standardized,the quality control and teaching training visualized;it is a visualized,high-efficiency flow management mode.
引文
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[4]韦群梅.目视管理在现代化手术室的应用分析[J].中外健康文摘,2013,10(21):351-352.
[2]Landsbergis PA,Cahill J,Schnall P.The impact of lean production and related new systems of work organization on worker health[J].J Occup Health Psychol,1999,4(2):108-130.
[3]叶丽花.精益管理理念在医院感染管理中的应用[J].中华医院感染学杂志,2010,20(23):3739.
[4]韦群梅.目视管理在现代化手术室的应用分析[J].中外健康文摘,2013,10(21):351-352.