进度指示器的用户交互体验:理论模型、影响因素及展望
摘要
进度指示器(Progress Indicators)作为可视化程序响应进程的一种状态标识,对人机交互(Human-computer Interaction)过程产生重要影响,其主要功能是提示指令的完成情况,通过反馈信息使等待时间变得合理。随着以用户为中心设计(User Centered Design)原则的提倡,如何缩短用户知觉到的等待时间,以及提高用户在等待过程中的满意度成为进度指示器设计的关键。文章对进度指示器相关时距知觉理论模型和影响因素进行回顾,并进一步讨论其研究趋势和未来的设计发展。
引文
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[2] Zhao W,Ge Y,Qu W,et al.The Duration Perception of Loading Applications in Smartphone:Effects of Different Loading Types[J].Applied Ergonomics,2017,65(2):223-232.
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[4] Pariyadath V,Eagleman D M.The Effect of Predictability on Subjective Duration[J].Plos One,2007,2(11):1264.
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[8] Branaghan R J,Sanchez C A.Feedback Preferences and Impressions of Waiting[J].Human Factors,2009,51(4):528-538.
[9] Harrison C,Yeo Z,Hudson S E.Faster Progress Bars,Manipulating Perceived Duration with Visual Augmentations[C].In Proceedings of the 28th International Conference on Human Factors in Computing Systems,2010:1545-1548.
[10] 杨林霖,戴睿,张志杰.进度条呈现方式对用户时距知觉的影响[J].人类工效学,2013,19(1):19-23.
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[12] 刘伟超.进度条呈现方式对系统响应时间时距知觉的影响[J].心理技术与应用,2015,6(22):20-24.
[13] Gorn G J,Chattopadhyay A,Sengupta J,ett al.Waiting for the Web:How Screen Color Affects Time Perception[J].Journal of Marketing Research,2004,41(2):215-225.
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[15] 李铭心,张志杰.听觉进度条对用户时距知觉的影响[J].人类工效学,2014,20(2):45-49.
[16] Gable P A,Poole B D.Time Flies When You're Having Approach-motivated Fun:Effects of Motivational Intensity on Time Perception[J].Psychological Science,2012,23(8):879-886.
[17] Nah F F.A Study on Tolerable Waiting Time:How long Are Web Users Willing to Wait[J].Behavior and Information Technology,2004,23(3):153-163.
[18] Ivry R B,Schlerf J E.Dedicated and Intrinsic Models of Time Perception[J].Trends in Cognitive Sciences,2008,12(7):273-280.
[19] Ayhan I,Bruno A,Nishida S,et al.The Spatial Tuning of Adaptation-based Time Compression[J].Journal of Vision,2009,9(11):1-12.
[20] Thomas N,Mulligan J.Dynamic Imagery in Children’s Representations of Number[J].Mathematics Education Research Journal,1995,7(1):5-25.
[21] Cian L,Krishna A,Elder R S.This Logo Moves Me:Dynamic Imagery from Static Images[J].Social Science Electronic Publishing,2014,51(2):184-197.
[22] Reed C L,Vinson N G.Sources of Object-Specific Effects in Representational Momentum[J].Visual Cognition,2002,9(1-2):41-65.
[23] Raghubir P,Krishna A.Vital Dimensions in Volume Perception:Can the Eye Fool the Stomach[J].Journal of Marketing Research,1999,36(3):313-326.
[24] Ono F,Kawahara J I.The Subjective Size of Visual Stimuli Affects the Perceived Duration of Their Presentation[J].Perception & Psychophysics,2007,69(6):952-957.
[25] 曾晓.时距知觉受空间知觉影响的机制研究:主观大小与客观大小的区分[D].上海:华东师范大学,2015.
[26] 葛燕,陈亚楠,刘艳芳,等.电生理测量在用户体验中的应用[J].心理科学进展,2014,22(6):959-967.
[27] Wilson G M,Sasse M A.Do Users Always Know What’s Good for Them Utilising Physiological Responses to Assess Media Quality[M].In People and Computers XIV—Usability or Else! London:Springer,2000:327-339.
[28] Trimmel M,Meixner-Pendleton M,Haring S.Stress Response Caused by System Response Time When Searching for Information on the Internet:Psychophysiology in Ergonomics[J].Human Factors,2003,45(4):615-621.
[29] 王海忠,范孝雯,欧阳建颖.消费者自我构念、独特性需求与品牌标识形状偏好[J].心理学报,2017,49(8):1113-1124.
[30] 钟科,王海忠.品牌拉伸效应:标识形状对产品时间属性评估和品牌评价的影响[J].南开管理评论,2015,18(1):64-76.
[2] Zhao W,Ge Y,Qu W,et al.The Duration Perception of Loading Applications in Smartphone:Effects of Different Loading Types[J].Applied Ergonomics,2017,65(2):223-232.
[3] 黄希庭,李伯约,张志杰.时间认知分段综合模型的探讨[J].西南大学学报(社会科学版),2003,29(2):5-9.
[4] Pariyadath V,Eagleman D M.The Effect of Predictability on Subjective Duration[J].Plos One,2007,2(11):1264.
[5] 储雅芳,冯志文,季文君.时距长度和速度变化对进度条时距知觉的影响[J].心理科学,2014,51(2):6.
[6] Zakay D.Subjective Time and Attentional Resource Allocation:An Integrated Model of Time Estimation.In Time and Human Cognition,I.Levin & D.Zakay,Eds,Elsevier[M].Amsterdam,1989:365-397.
[7] Meyer J,Shinar D,Bitan Y,et al.Duration Estimates and Users' Preferences in Human-computer Interaction[J].Ergonomics,1996,39(1):46-60.
[8] Branaghan R J,Sanchez C A.Feedback Preferences and Impressions of Waiting[J].Human Factors,2009,51(4):528-538.
[9] Harrison C,Yeo Z,Hudson S E.Faster Progress Bars,Manipulating Perceived Duration with Visual Augmentations[C].In Proceedings of the 28th International Conference on Human Factors in Computing Systems,2010:1545-1548.
[10] 杨林霖,戴睿,张志杰.进度条呈现方式对用户时距知觉的影响[J].人类工效学,2013,19(1):19-23.
[11] 刘瑞光,黄希庭.运动视觉信息中时间知觉线索的实验研究[J].心理学报,1999,31(1):15-20.
[12] 刘伟超.进度条呈现方式对系统响应时间时距知觉的影响[J].心理技术与应用,2015,6(22):20-24.
[13] Gorn G J,Chattopadhyay A,Sengupta J,ett al.Waiting for the Web:How Screen Color Affects Time Perception[J].Journal of Marketing Research,2004,41(2):215-225.
[14] Mehta R,Zhu R J.Blue or Red Exploring the Effect of Color on Cognitive Task Performances[J].Science,2009,323(12):1226-1239.
[15] 李铭心,张志杰.听觉进度条对用户时距知觉的影响[J].人类工效学,2014,20(2):45-49.
[16] Gable P A,Poole B D.Time Flies When You're Having Approach-motivated Fun:Effects of Motivational Intensity on Time Perception[J].Psychological Science,2012,23(8):879-886.
[17] Nah F F.A Study on Tolerable Waiting Time:How long Are Web Users Willing to Wait[J].Behavior and Information Technology,2004,23(3):153-163.
[18] Ivry R B,Schlerf J E.Dedicated and Intrinsic Models of Time Perception[J].Trends in Cognitive Sciences,2008,12(7):273-280.
[19] Ayhan I,Bruno A,Nishida S,et al.The Spatial Tuning of Adaptation-based Time Compression[J].Journal of Vision,2009,9(11):1-12.
[20] Thomas N,Mulligan J.Dynamic Imagery in Children’s Representations of Number[J].Mathematics Education Research Journal,1995,7(1):5-25.
[21] Cian L,Krishna A,Elder R S.This Logo Moves Me:Dynamic Imagery from Static Images[J].Social Science Electronic Publishing,2014,51(2):184-197.
[22] Reed C L,Vinson N G.Sources of Object-Specific Effects in Representational Momentum[J].Visual Cognition,2002,9(1-2):41-65.
[23] Raghubir P,Krishna A.Vital Dimensions in Volume Perception:Can the Eye Fool the Stomach[J].Journal of Marketing Research,1999,36(3):313-326.
[24] Ono F,Kawahara J I.The Subjective Size of Visual Stimuli Affects the Perceived Duration of Their Presentation[J].Perception & Psychophysics,2007,69(6):952-957.
[25] 曾晓.时距知觉受空间知觉影响的机制研究:主观大小与客观大小的区分[D].上海:华东师范大学,2015.
[26] 葛燕,陈亚楠,刘艳芳,等.电生理测量在用户体验中的应用[J].心理科学进展,2014,22(6):959-967.
[27] Wilson G M,Sasse M A.Do Users Always Know What’s Good for Them Utilising Physiological Responses to Assess Media Quality[M].In People and Computers XIV—Usability or Else! London:Springer,2000:327-339.
[28] Trimmel M,Meixner-Pendleton M,Haring S.Stress Response Caused by System Response Time When Searching for Information on the Internet:Psychophysiology in Ergonomics[J].Human Factors,2003,45(4):615-621.
[29] 王海忠,范孝雯,欧阳建颖.消费者自我构念、独特性需求与品牌标识形状偏好[J].心理学报,2017,49(8):1113-1124.
[30] 钟科,王海忠.品牌拉伸效应:标识形状对产品时间属性评估和品牌评价的影响[J].南开管理评论,2015,18(1):64-76.