基于知识吸收过程的组织遗忘研究
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摘要
[目的/意义]经济新常态下,企业处于创新转型期,学会组织遗忘、管理好组织遗忘对企业的可持续发展尤为重要。[方法/过程]文章将组织遗忘分为战略性遗忘和阻碍性遗忘,提出了组织遗忘的"抛弃、过滤、耗损、漏掉"4种模式,并从知识吸收的过程探讨组织遗忘,指出知识获取、知识消化、知识转化和知识利用4个流程中均存在不同模式的组织遗忘,为组织遗忘理论和知识吸收理论做了有益补充。[结果/结论]研究得出组织遗忘管理的若干启示,为企业的管理实践提供借鉴。
[Purpose/significance] Enterprises are in the period of innovation and transformation under the new normal of economy. Learning to manage organizational forgetting is particularly important for the sustainable development of enterprises. [Method/process] This paper divides organizational forgetting into strategic forgetting and obstructive forgetting,and puts forward four modes of organizational forgetting: abandonment,filtration,attrition and omitting. Then,the paper discusses organizational forgetting from the process of knowledge absorption,and points out that the four different modes of organizational forgetting all exist in knowledge acquisition,knowledge digestion,knowledge transformation and knowledge utilization,which make useful supplements for the organizational forgetting theory and knowledge absorption theory. [Result/conclusion] The paper obtains some enlightenments of organizational forgetting management,which provide references for enterprise management practice.
[Purpose/significance] Enterprises are in the period of innovation and transformation under the new normal of economy. Learning to manage organizational forgetting is particularly important for the sustainable development of enterprises. [Method/process] This paper divides organizational forgetting into strategic forgetting and obstructive forgetting,and puts forward four modes of organizational forgetting: abandonment,filtration,attrition and omitting. Then,the paper discusses organizational forgetting from the process of knowledge absorption,and points out that the four different modes of organizational forgetting all exist in knowledge acquisition,knowledge digestion,knowledge transformation and knowledge utilization,which make useful supplements for the organizational forgetting theory and knowledge absorption theory. [Result/conclusion] The paper obtains some enlightenments of organizational forgetting management,which provide references for enterprise management practice.
引文
[1]HEDBERG B L T.How organization learn and unlearn[M]//NYSTROM P C,STARBUCK W H.Handbook of organization design.New York:Oxford University Press,1981.
[2]ANDERSON J R.Cognitive psychology and its implication[M].New York:WH Freeman,1985.
[3]COHEN W M,LEVINTHATL D A.Absorptive capacity:a new perspective on learning and innovation[J].Administrative Science Quarterly,1990,35(1):128-152.
[4]NONAKA I,TAKEUCHI H.The knowledge-creating company:how Japanese companies create the dynamics of innovation[J].New York:Oxford University Press,1995.
[5]HOLAN P M,PHILLIPS N.Remembrance of things past?The dynamics of organizational forgetting[J].Management Science,2004,50(11):1603-1613.
[6]AKGN A E,BYRNE J C,LYNN G S,KESKIN H.Organizational unlearning as changes in beliefs and routines in organizations[J].Journal of Organizational Change Management,2007,20(6):794-812.
[7]HAUNSCHILD P R,JR F P,CHANDLER D.Organizational oscillation between learning and forgetting:the dual role of serious errors[J].Organization Science,2015,26(6):1682-1701.
[8]OCASIO W.Towards an attention-based view of the firm[J].Strategic Management,1997,18(6):187-206.
[9]宋瑞晓,魏静,等.组织记忆与组织遗忘对知识转移的影响——基于社会网络视角[J].管理评论,2011(11):143-149.
[10]曾俊健,陈春花.主动组织遗忘与组织创新的关系研究[J].科研管理,2012(8):129-136.
[11]卢艳秋,赵英鑫,等.组织忘记与创新绩效:战略柔性的中介作用[J].科研管理,2014(3):58-65.
[12]王丽平,赵飞跃.组织忘记、关系学习、企业开放度与商业模式创新[J].科研管理,2016(3):43-50.
[13]邱国栋,董姝妍.从组织记忆到组织遗忘:基于“抛弃政策”的战略变革研究——以长春一汽发展历程为案例[J].中国软科学,2016(9):168-179.
[14]黄杜鹃,陈松.主动组织遗忘、吸收能力与创新绩效关系研究[J].科研管理,2016(10):19-25.
[15]何永清,张庆普.知识吸收能力的内涵和构成维度:基于人体消化吸收视角[J].情报理论与实践,2012(3):32-36.
[16]张世奎.管理组织遗忘[J].企业管理,2005(8):46-48.
[2]ANDERSON J R.Cognitive psychology and its implication[M].New York:WH Freeman,1985.
[3]COHEN W M,LEVINTHATL D A.Absorptive capacity:a new perspective on learning and innovation[J].Administrative Science Quarterly,1990,35(1):128-152.
[4]NONAKA I,TAKEUCHI H.The knowledge-creating company:how Japanese companies create the dynamics of innovation[J].New York:Oxford University Press,1995.
[5]HOLAN P M,PHILLIPS N.Remembrance of things past?The dynamics of organizational forgetting[J].Management Science,2004,50(11):1603-1613.
[6]AKGN A E,BYRNE J C,LYNN G S,KESKIN H.Organizational unlearning as changes in beliefs and routines in organizations[J].Journal of Organizational Change Management,2007,20(6):794-812.
[7]HAUNSCHILD P R,JR F P,CHANDLER D.Organizational oscillation between learning and forgetting:the dual role of serious errors[J].Organization Science,2015,26(6):1682-1701.
[8]OCASIO W.Towards an attention-based view of the firm[J].Strategic Management,1997,18(6):187-206.
[9]宋瑞晓,魏静,等.组织记忆与组织遗忘对知识转移的影响——基于社会网络视角[J].管理评论,2011(11):143-149.
[10]曾俊健,陈春花.主动组织遗忘与组织创新的关系研究[J].科研管理,2012(8):129-136.
[11]卢艳秋,赵英鑫,等.组织忘记与创新绩效:战略柔性的中介作用[J].科研管理,2014(3):58-65.
[12]王丽平,赵飞跃.组织忘记、关系学习、企业开放度与商业模式创新[J].科研管理,2016(3):43-50.
[13]邱国栋,董姝妍.从组织记忆到组织遗忘:基于“抛弃政策”的战略变革研究——以长春一汽发展历程为案例[J].中国软科学,2016(9):168-179.
[14]黄杜鹃,陈松.主动组织遗忘、吸收能力与创新绩效关系研究[J].科研管理,2016(10):19-25.
[15]何永清,张庆普.知识吸收能力的内涵和构成维度:基于人体消化吸收视角[J].情报理论与实践,2012(3):32-36.
[16]张世奎.管理组织遗忘[J].企业管理,2005(8):46-48.