基于FAST法及KANO模型的产品设计方法研究
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摘要
为优化产品设计流程,验证FAST法和KANO模型在产品设计中的可行性。通过对KANO模型应用于用户需求的分析研究,将KANO模型应用于婴儿车体功能设计的前期用户需求分析中。通过设置问卷调查来搜集用户需求信息,然后将用户需求进行分类建立KANO二维功能属性模型。采用FAST法来建立功能树来弥补KANO模型在用户使用场景分析和产品机械结构方面的不足之处。以婴儿手推车的功能设计为例来检验该方法在产品设计中的有效性。结果表明:运用该产品设计方法可以有效地挖掘用户的真实需求,优化了产品设计流程,使得设计出来的产品更加符合用户的期望。
To optimize the product design flow and verify the feasibility of FAST method and KANO model in product design,this paper analyzes the user demand of the KANO model application. The KANO model is applied to the design of multifunctional baby trolley. Through the questionnaire survey,the user demand information is collected and the information is classified,and then,KANO two-dimensional function attribute model is established. the FAST method is used to build the function tree to make up for the shortcomings of the KANO model in the use of scene analysis and product mechanical structure. The functional design of the baby trolley is taken as an example,which is used to prove the effectiveness of the method in the design of the product. The results show that this method can be used to better understand the real needs of users and optimize the product design flow so that the designed products are more in line with the user's expectations.
To optimize the product design flow and verify the feasibility of FAST method and KANO model in product design,this paper analyzes the user demand of the KANO model application. The KANO model is applied to the design of multifunctional baby trolley. Through the questionnaire survey,the user demand information is collected and the information is classified,and then,KANO two-dimensional function attribute model is established. the FAST method is used to build the function tree to make up for the shortcomings of the KANO model in the use of scene analysis and product mechanical structure. The functional design of the baby trolley is taken as an example,which is used to prove the effectiveness of the method in the design of the product. The results show that this method can be used to better understand the real needs of users and optimize the product design flow so that the designed products are more in line with the user's expectations.
引文
[1]丁鼎.基于KANO模型的顺风车服务设计研究[D].秦皇岛:燕山大学,2015.
[2]Peppers D,Rogers M,Dorf B. Is your Company Ready for One-to-one Marketing[J]. Harvard Business Review,1999,77(1):151-160.
[3]Wind J,Rangaswamy A. Customer ization:The Next Revolution in Mass Customization[J]. Journal of Interactive Marketing,2001,15(1):13-32.
[4] Mitchell M Tseng,Andreas M Radke. Production Planning and Control for Mass Customization-A Review of Enabling Technologies[J]. Springer Series in Advanced Manufacturing,2011,PartⅢ:195-218.
[5]刘曼丽.满意度和KANO模型在产品测试中的应用[D].北京:首都经济贸易大学,2009.
[6]李文燕. KANO问卷在皮鞋美学需求研究上的应用[J].浙江工贸职业技术学报,2006(4):49-51.
[7]李芳宇,苏琦蕾,李文睿.基于KANO模型的老年游戏机的交互设计研究[J].设计艺术研究,2015(6):37-44.
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[10]吴晓莉,陈慧娟,庄坤,等.基于功能系统技术FAST法的车体设计与分析[J].机械设计与制造,2013(7):260-262.
[11]吴晓莉,王玉星,薛澄岐.用FAST法设计功能组合式儿童自行车[J].机械设计与研究,2012(1):98-101.
[12]苏颜丽,胡晓涛.工业设计中产品功能分析理论与方法研究[J].机电产品开发与创新,2008(6):54-55.
[13]吴晓莉,邱婷婷.童车的组合式创新设计与工程分析[J].机械设计与研究,2010(6):124-127,131.
[14]蔡业彬.模块化设计方法及其在机械设计中的应用[J].机械设计与制造,2005(8):154-156.
[15]Cochran P L,It A Wood,Corporate Social Responsibility and Financial performance[J]. Academy of Management,Journal,1984,27:42-56.
[2]Peppers D,Rogers M,Dorf B. Is your Company Ready for One-to-one Marketing[J]. Harvard Business Review,1999,77(1):151-160.
[3]Wind J,Rangaswamy A. Customer ization:The Next Revolution in Mass Customization[J]. Journal of Interactive Marketing,2001,15(1):13-32.
[4] Mitchell M Tseng,Andreas M Radke. Production Planning and Control for Mass Customization-A Review of Enabling Technologies[J]. Springer Series in Advanced Manufacturing,2011,PartⅢ:195-218.
[5]刘曼丽.满意度和KANO模型在产品测试中的应用[D].北京:首都经济贸易大学,2009.
[6]李文燕. KANO问卷在皮鞋美学需求研究上的应用[J].浙江工贸职业技术学报,2006(4):49-51.
[7]李芳宇,苏琦蕾,李文睿.基于KANO模型的老年游戏机的交互设计研究[J].设计艺术研究,2015(6):37-44.
[8]杨叶.基于KANO模型的短途动车组功能设施配置研究[D].成都:西南交通大学,2013.
[9]唐中君,龙玉玲.基于KANO模型的个性化需求获取方法研究[J].软科学,2012(2):127-131.
[10]吴晓莉,陈慧娟,庄坤,等.基于功能系统技术FAST法的车体设计与分析[J].机械设计与制造,2013(7):260-262.
[11]吴晓莉,王玉星,薛澄岐.用FAST法设计功能组合式儿童自行车[J].机械设计与研究,2012(1):98-101.
[12]苏颜丽,胡晓涛.工业设计中产品功能分析理论与方法研究[J].机电产品开发与创新,2008(6):54-55.
[13]吴晓莉,邱婷婷.童车的组合式创新设计与工程分析[J].机械设计与研究,2010(6):124-127,131.
[14]蔡业彬.模块化设计方法及其在机械设计中的应用[J].机械设计与制造,2005(8):154-156.
[15]Cochran P L,It A Wood,Corporate Social Responsibility and Financial performance[J]. Academy of Management,Journal,1984,27:42-56.