基于集对分析的航空物流企业机务维修人员综合素质评估研究
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摘要
针对航空物流企业机务维修人员综合素质评估过程中的主观性和不确定性特点,在分析航空物流企业机务维修人员工作任务、任职标准和岗位责任等基础上,通过系统分类方法,最终确立了航空物流企业机务维修人员综合素质评估指标体系。采用区间数法和熵权法相结合的综合赋权法确定评估指标权重,考虑评估过程中的不确定性,引入集对分析原理,构建了基于集对分析的评估模型。结果表明:评估结果与实际情况的吻合度较好;统筹预测能力、英语能力、精力分配能力、协调沟通能力、规章熟悉程度是航空物流企业机务维修人员综合素质的关键影响因素。
In view of the subjective and uncertain characteristics in the process of comprehensive quality assessment of aviation logistics maintenance,the paper proposes an evaluation index system of aviation logistics enterprise maintenance personnel comprehensive quality based on the analysis of the tasks,job standards and post responsibilities of aviation logistics maintenance through the system classification method.At the same time,in order to determine the weight coefficients of the proper evaluation indexes,the paper builds integrated weighting model based on the principle of maximum dispersion combined the interval number method with entropy weight method.Such an evaluation indexes system has to be built up based on the theory of set pair analysis.Furthermore,the model can be used to improve the present evaluation result by set pair analysis.The experimental results show that the key influential factors of the aviation logistics enterprise maintenance personnel quality should also include the ability of the overall forecasting,English ability,the ability of the energy distribution,the ability of the coordination and communication,and regulatory familiarity.The calculation results show that the evaluation results are in good agreement with the actual situation.
In view of the subjective and uncertain characteristics in the process of comprehensive quality assessment of aviation logistics maintenance,the paper proposes an evaluation index system of aviation logistics enterprise maintenance personnel comprehensive quality based on the analysis of the tasks,job standards and post responsibilities of aviation logistics maintenance through the system classification method.At the same time,in order to determine the weight coefficients of the proper evaluation indexes,the paper builds integrated weighting model based on the principle of maximum dispersion combined the interval number method with entropy weight method.Such an evaluation indexes system has to be built up based on the theory of set pair analysis.Furthermore,the model can be used to improve the present evaluation result by set pair analysis.The experimental results show that the key influential factors of the aviation logistics enterprise maintenance personnel quality should also include the ability of the overall forecasting,English ability,the ability of the energy distribution,the ability of the coordination and communication,and regulatory familiarity.The calculation results show that the evaluation results are in good agreement with the actual situation.
引文
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[2]Sun R,Zhang Y,Liu Z,et al.Task-load evaluation method for maintenance personnel based on the JACK simulation[C]//International Conference on Engineering Psychology and Cognitive Ergonomics.Springer,Cham,2018:69 79.
[3]Wang L,Sun R,Yang Z.Analysis and evaluation of human factors in aviation maintenance based on fuzzy and AHP method[C]//2009IEEE International Conference on Industrial Engineering and Engineering Management.IEEE,2009:876 880.
[4]田芝鸿.航空物流企业机务维修人员综合素质的模糊综合评价[J].物流技术,2013,32(21):162164.
[5]刘艳红,敬述征.基于序关系分析法的机务人员能力模糊综合评价[J].航空维修与工程,2014(2):4749.
[6]高扬,李晓旭.民航机务维修人员胜任素质模型研究[J].安全与环境工程,2016,23(1):168 172.
[7]汪磊,任勇.机务维修人员疲劳风险评价模型及管理系统实现[J].中国安全科学学报,2017,27(5):70 75.
[8]高扬,甘茂丽,张相和,等.基于物元可拓的民航机务维修部门安全管理能力评价[J].安全与环境工程,2015,22(2):149 153.
[9]米丰佩.基于改进变权物元可拓模型的航空维修安全质量综合评价[J].科技创新与应用,2015(22):22 24.
[10]谢春生,卢飞,张兆宁,等.基于区间数的管制员综合素质评价研究[J].科学技术与工程,2014,14(32):302 308.
[11]胡启洲,张卫华.区间数理论的研究及其应用[M].北京:科学出版社,2010.
[12]达庆利,刘新旺.区间数线性规划及其满意解[J].系统工程理论与实践,1999,19(4):3 7.
[13]徐泽水.群组决策中专家赋权方法研究[J].应用数学与计算数学学报,2001,15(1):19 22.
[14]孙瑞山,胡臻,汪磊,等.基于权的最小平方法和熵权法的机务维修人员疲劳影响因素研究[J].安全与环境工程,2016,23(3):167 170.
[15]马永红,周荣喜,李振光.基于离差最大化的决策者权重的确定方法[J].北京化工大学学报(自然科学版),2007,34(2):177 180.
[16]赵克勤.集对分析及其初步应用[J].大自然探索,1994(1):67 72.
[17]赵嶷飞,万俊强.基于集对分析的航空公司安全风险评估研究[J].安全与环境学报,2018,18(5):1711 1715.
[18]施志坚,王华伟,王祥.基于多元联系数集对分析的航空维修风险态势评估[J].系统工程与电子技术,2016(3):588 594.