公务员在跨部门协同治理中的管理技能研究
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摘要
在推进跨部门协同治理活动中,公务员应当主要具备三种类型的协同管理技能:概念性技能、人际性技能和技术性技能。在这些管理技能中,战略性全局思考和有效领导力是最重要的跨部门协同概念性技能;跨部门沟通是最重要的跨部门人际管理技能;冲突管理是在跨部门协同中公务员个体最需掌握的技术性技能。政府组织中不同层次的公务员在跨部门协同活动中对应着不同的关键管理技能。相应的关键管理技能为我国公务员队伍加强跨部门协同合作能力建设提供了重要启示和方向。
Civil servants should have three types of management skills to advance cross-sectoral collaborative governance activities:conceptual skills,interpersonal skills and technical skills.By the use of questionnaire survey method,in accordance with the subjective evaluation of the importance from Chinese civil servants,this study sorted out these collaboration skills in descending order:conceptual management skills,interpersonal management skills and technical management skills.Among them,the overall strategic thinking and leadership are the most important inter-departmental collaboration skills;inter-departmental communication is the most important interpersonal management skills;conflict management is the most important technical skills for civil servants.These management skills research results provided important inspiration and direction for the enhancement for civil servants'cross-sectoral collaboration capacity.
Civil servants should have three types of management skills to advance cross-sectoral collaborative governance activities:conceptual skills,interpersonal skills and technical skills.By the use of questionnaire survey method,in accordance with the subjective evaluation of the importance from Chinese civil servants,this study sorted out these collaboration skills in descending order:conceptual management skills,interpersonal management skills and technical management skills.Among them,the overall strategic thinking and leadership are the most important inter-departmental collaboration skills;inter-departmental communication is the most important interpersonal management skills;conflict management is the most important technical skills for civil servants.These management skills research results provided important inspiration and direction for the enhancement for civil servants'cross-sectoral collaboration capacity.
引文
[1]O'LEARY R,VIJ N.Collaborative Public Management:Where Have We Been and Where Are We Going?[J].Am Rev Public Adm,2012,42(5).
[2]ZADEK S.Global collaborative governance:there is no alternative[J].International Journal of Corporate Governance,2008,8(4).
[3]ANSELL C,GASH A.Collaborative governance in theory and practice[J].J Publ Adm Res Theor,2008,18(4).
[4]WEAR A.Collaborative Approaches to Regional GovernanceLessons from Victoria[J].Aust J Publ Admin,2012,71(4).
[5]PURDY J M.A Framework for Assessing Power in Collaborative Governance Processes[J].Public Admin Rev,2012,72(3).
[6]LAI A Y.Organizational Collaborative Capacity in Fighting Pandemic Crises:A Literature Review From the Public Management Perspective[J].Asia-Pacific Journal of Public Health,2012,24(1).
(1)本文所指的公务员是指在我国各级政府及部门中从事公共管理活动的领导干部及普通公务员。为避免填写问卷时,领导干部与普通公务员认知错误,故在问卷调研中使用“公共管理者”一词。
(1)国内学术界又称之为合作治理、协作治理,本文采用协同治理概念,既包括各类政府和其他组织对公共事务开展合作共治,也包含在治理过程中各类治理主体之间的协同。
(1)领导小组是中国各级党委和政府特有的跨部门协同的组织方式和工作机制,有的是议事协调机构,有的是临时性任务协调机构,这些领导小组拥有跨部门的协调权力,在公务员跨部门协同领导力建设中,有必要针对这些小组领导者及成员开展专门培训,提升跨部门领导力。
[2]ZADEK S.Global collaborative governance:there is no alternative[J].International Journal of Corporate Governance,2008,8(4).
[3]ANSELL C,GASH A.Collaborative governance in theory and practice[J].J Publ Adm Res Theor,2008,18(4).
[4]WEAR A.Collaborative Approaches to Regional GovernanceLessons from Victoria[J].Aust J Publ Admin,2012,71(4).
[5]PURDY J M.A Framework for Assessing Power in Collaborative Governance Processes[J].Public Admin Rev,2012,72(3).
[6]LAI A Y.Organizational Collaborative Capacity in Fighting Pandemic Crises:A Literature Review From the Public Management Perspective[J].Asia-Pacific Journal of Public Health,2012,24(1).
(1)本文所指的公务员是指在我国各级政府及部门中从事公共管理活动的领导干部及普通公务员。为避免填写问卷时,领导干部与普通公务员认知错误,故在问卷调研中使用“公共管理者”一词。
(1)国内学术界又称之为合作治理、协作治理,本文采用协同治理概念,既包括各类政府和其他组织对公共事务开展合作共治,也包含在治理过程中各类治理主体之间的协同。
(1)领导小组是中国各级党委和政府特有的跨部门协同的组织方式和工作机制,有的是议事协调机构,有的是临时性任务协调机构,这些领导小组拥有跨部门的协调权力,在公务员跨部门协同领导力建设中,有必要针对这些小组领导者及成员开展专门培训,提升跨部门领导力。