网络社群用户信息行为发展动态及趋势研究
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摘要
【目的/意义】分析新媒环境下网络社群中用户信息行为的国内外研究动态,以了解国内外的研究前沿及发展趋势。【方法/过程】运用定性分析和知识图谱可视化方法,对新媒体环境下国内外网络社群用户信息行为研究起源及发展、研究热点、研究趋势进行分析,呈现国内外网络社群用户信息行为研究的发展动态及发展趋势。【结果/结论】从研究热点看,国内外研究主要是围绕网络社群中用户的信息共享行为、信息搜寻行为和信息传播行为;从研究发展趋势看,国内外未来研究主要围绕网络社群中用户的信息持续使用行为、信息采纳行为和信息交互行为三个方面。
【Purpose/significance】To understand the domestic and foreign research frontiers and trend, this paper analyzes user's information behavior in virtual community research status under new media environment at home and abroad.【Method/process】This paper collects domestic and foreign relevant papers about user's information behavior in virtual community research under new media environment, uses qualitative analysis and knowledge graph to make a comparative analysis of domestic and foreign research from origins and development, hotspot, trends. It helps to show the dynamic and research trend of domestic and foreign user's information behavior in virtual community under new media environment.【Result/conclusion】Domestic and foreign research mainly around user's Information sharing behavior, information search behavior andinformation dissemination behavior in virtual community. User's Information continues use of behavior, information adoption behavior and information interaction behavior in virtual community will be the trend of future research.
【Purpose/significance】To understand the domestic and foreign research frontiers and trend, this paper analyzes user's information behavior in virtual community research status under new media environment at home and abroad.【Method/process】This paper collects domestic and foreign relevant papers about user's information behavior in virtual community research under new media environment, uses qualitative analysis and knowledge graph to make a comparative analysis of domestic and foreign research from origins and development, hotspot, trends. It helps to show the dynamic and research trend of domestic and foreign user's information behavior in virtual community under new media environment.【Result/conclusion】Domestic and foreign research mainly around user's Information sharing behavior, information search behavior andinformation dissemination behavior in virtual community. User's Information continues use of behavior, information adoption behavior and information interaction behavior in virtual community will be the trend of future research.
引文
1张华.网络社群的崛起及其社会治理意义[J].编辑之友,2017,(5):50-54.
2 查先进.基于国外图书情报领域六种主流期刊的网络信息行为研究综述[J].情报学报,2014,33(7):752-764.
3 胡德华,种乐熹,邱均平.信息行为研究的可视化分析[J].图书馆杂志,2015,34(9):49-54.
4 Narisa Zhao,Xuelian Cui.Impact of individual interest shift on information dissemi-nation in modular networks[J].Physica A Statistical Mechanics and its Applications,2017,(466):232-242.
5 Armstrong.A,Hagel.The Real Value of Online Communities[J].Harvard Business Review,1996,(23):134-141.
6 熊回香,金晓耕.基于Tag机制的网络社群构建研究[J].情报杂志,2012,31(8):194-197.
7 中国互联网络信息中心.2015年中国社交应用用户行为研究报告[EB/OL].http://www.cnnic.net.cn/hlwfzyj/hlwxzbg/sqbg/201604/P020160722551429454480.pdf,2016-04-08.
8 2017年中国新媒体行业全景报告[R].艾媒咨询,2017.
9 Sharratt M,Usoro A.Understanding knowledge-sharing in online communities of practice[J].Electronic Journal on Knowledge Management,2003,1(2):187-196.
10 Irene.Y,L.Chen.The factors influencing members'continuance intentions inprofessional virtual communities:a longitudinal study[J].Journal of Information Science,2010,33(4):451-467.
11 Ben K.Daniel;Gordon I.Mc Calla;Richard A.Schwier.Social Network Analysis techniques:implications for information and knowledge sharing in virtual learning communities[J].Inderscience Publishers,2008,2(1):20-34.
12 Alajmi,Bibi M.Investigating information sharing behavior:the mediating roles of the desire to share information in virtual communities[D].New Jersey:Rutgers The State University of New Jersey,2011.
13 Namho Chunga,Kichan Namb,Chulmo Kooa.Examining information sharing in social networking communities:Applying theories of social capital and attachment[J].Telematics and Informatics,2016,33(1):77-91.
14 Fullwood C,Melrose K,Morris N,et al.Sex,blogs,and baring your soul:factors influencing UK blogging strategies[J].Journal of the American Society for Information Science and Technology,2013,64(2):345-355.
15 Nima Kordzadeh;John Warren.Communicating Personal Health Information in Virtual Health Communities:An Integration of Privacy Calculus Model and Affective Commitment[J].Dissertations&Theses-Gradworks,2017,(1):45-81.
16 Narisa Zhao,Xuelian Cui.Impact of individual interest shift on information dissemination in modular networks[J].Physica A Statistical Mechanics&Its Applications,2017,(466):232-242.
17 Wilson T D.Human information behavior[J].Informing Science,2000,3(2):49-55.
18 刘萍,叶方倩.基于认知观的信息搜寻行为研究综述[J].情报科学,2017,35(1):161-168.
19 Anna Lund Jepsen.Information Search in Virtual Communities:Is it Replacing Use of Off-Line Communication[J].Journal of Marketing Communications,2006,12(4):247-261.
20 Rosenbaum.H,Shachaf.A Structuration Approach to Online Communities of Practice:The Case of Q&A Communities[J].Journal of the American Society for Information Science and Technology,2010,61(9):1933-1944.
21 冯秀珍,岳文磊.基于TRA理论的虚拟团队信息共享行为模型研究[J].情报杂志,2009,28(5):14-18.
22 郭淑红,刘臣.基于社会认知理论的虚拟社区信息共享影响因素分析[J].商业经济,2014,(3):90-91.
23 张岌秋.虚拟社区信息获取与信息共享意愿和行为的实证研究[J].情报科学,2015,(8):59-64.
24 李志宏,李敏霞,何济乐.虚拟社区成员知识共享意愿影响因素的实证研究[J].图书情报工作,2009,53(12):53-56.
25 胡昌平,万莉.虚拟知识社区用户关系及其对知识共享行为的影响[J].情报理论与实践,2015,38(6):71-76.
26 黄家良,谷斌.基于大数据的虚拟社区知识共享模式及体系架构研究[J].情报理论与实践,2016,39(2):93-96.
27 陈远,倪超群,邹晶.网络社区信息传播的相关理论述评[J].图书情报知识,2008,(2):72-77.
28 邓卫华,闫明星,易明.LPP视角下网络社区用户口碑信息传播行为研究[J].情报资料工作,2017,(1):82-87.
29 乔欢,陈颖颖.基于“沉默螺旋”理论的网络信息行为研究[J].情报资料工作,2009,(2):33-36.
30 彭红彬,王军.虚拟社区中知识交流的特点分析:基于CSDN技术论坛的实证研究[J].现代图书情报技术,2009,25(4):44-49.
31 刘佩,林如鹏.网络问答社区“知乎”的知识分享与传播行为研究[J].图书情报知识,2015,(6):109-119.
32 张鹏翼.在线社交网络中信息寻求行为的实证研究:以微博为例[J].情报杂志,2013,(7):83-87.
33 王知津,王春燕.基于虚拟社区的竞争情报搜集模式研究[J].情报资料工作,2010,(3):80-85.
34 李力,张晋朝.虚拟社区用户持续知识搜寻意愿影响因素研究[J].情报杂志,2016,35(8):199-203.
35 宁连举,刘自慧,冯鑫.虚拟社区零售中信息搜索数量的影响机制研究[J].北京工商大学学报(社会科学版),2013,28(5):55-61.
36 O Fachrunnisa.Towards sustainability of virtual business community through trustworthy behaviour-based mechanism[J].International Journal of Web Based Communities,2016,12(3):296.
37 J Wang,J Yang,Q Chen,T Sang-Bing.Creating the sustainable conditions for knowledge information sharing in virtual community[J].Springerplus,2016,5(1):1-9.
38 陈明红.学术虚拟社区用户持续知识共享的意愿研究[J].情报资料工作,2015,36(1):41-47.
39 曲霏,张慧颖.关系型虚拟社区用户持续使用意向的影响机制研究——人际信任的调节作用[J].情报学报,2016,35(4):415-424.
40 白玉.学术虚拟社区持续意愿的影响因素研究[J].图书馆学研究,2017,(5):2-6.
41 CH Chou,YS Wang,TI Tang.Exploring the determinants of knowledge adoption in virtual communities:A social influence perspective[J].International Journal of Information Management,2015,35(3):364-376.
42 S Jubran,S Sumiyana.The technology readiness or social presence,which one could explain the technology acceptance better?An investigation on virtual communities[J].Journal of Indonesian Economy&Business,2016,29(3):120-138.
43 张敏,刘玉佩,尹帅君.知识能力视域下采纳虚拟社区获取知识的行为意愿研究[J].图书馆学研究,2015,(13):80-88.
44 王伟.虚拟社区自发团购信息采纳行为研究[D].北京:北京邮电大学,2015.
45 沈校亮.虚拟社区知识共享与用户采纳行为研究[M].北京:科学出版社,2017:168-174.
46 VM Lefebvre,D Sorenson,M Henchion,X Gellynck.Social capital and knowledge sharing performance of learning networks[J].International Journal of Information Management,2016,36(4):570-579.
47 Gang.Kwang Wook,Ravichandran.T.Exploring the Determinants of Knowledge Exchange in Virtual Communities[J].IEEE Transactions on Engineering Management,2015,62(1):89-99.
48 薛玮炜.基于标签本体的虚拟社区信息交互活动研究——以人际关系网络为视角[J].情报杂志,2015,(10):170-174.
49 高翠.教育虚拟社区伦理对交互行为的影响及作用分析[D].曲阜:曲阜师范大学,2016.
2 查先进.基于国外图书情报领域六种主流期刊的网络信息行为研究综述[J].情报学报,2014,33(7):752-764.
3 胡德华,种乐熹,邱均平.信息行为研究的可视化分析[J].图书馆杂志,2015,34(9):49-54.
4 Narisa Zhao,Xuelian Cui.Impact of individual interest shift on information dissemi-nation in modular networks[J].Physica A Statistical Mechanics and its Applications,2017,(466):232-242.
5 Armstrong.A,Hagel.The Real Value of Online Communities[J].Harvard Business Review,1996,(23):134-141.
6 熊回香,金晓耕.基于Tag机制的网络社群构建研究[J].情报杂志,2012,31(8):194-197.
7 中国互联网络信息中心.2015年中国社交应用用户行为研究报告[EB/OL].http://www.cnnic.net.cn/hlwfzyj/hlwxzbg/sqbg/201604/P020160722551429454480.pdf,2016-04-08.
8 2017年中国新媒体行业全景报告[R].艾媒咨询,2017.
9 Sharratt M,Usoro A.Understanding knowledge-sharing in online communities of practice[J].Electronic Journal on Knowledge Management,2003,1(2):187-196.
10 Irene.Y,L.Chen.The factors influencing members'continuance intentions inprofessional virtual communities:a longitudinal study[J].Journal of Information Science,2010,33(4):451-467.
11 Ben K.Daniel;Gordon I.Mc Calla;Richard A.Schwier.Social Network Analysis techniques:implications for information and knowledge sharing in virtual learning communities[J].Inderscience Publishers,2008,2(1):20-34.
12 Alajmi,Bibi M.Investigating information sharing behavior:the mediating roles of the desire to share information in virtual communities[D].New Jersey:Rutgers The State University of New Jersey,2011.
13 Namho Chunga,Kichan Namb,Chulmo Kooa.Examining information sharing in social networking communities:Applying theories of social capital and attachment[J].Telematics and Informatics,2016,33(1):77-91.
14 Fullwood C,Melrose K,Morris N,et al.Sex,blogs,and baring your soul:factors influencing UK blogging strategies[J].Journal of the American Society for Information Science and Technology,2013,64(2):345-355.
15 Nima Kordzadeh;John Warren.Communicating Personal Health Information in Virtual Health Communities:An Integration of Privacy Calculus Model and Affective Commitment[J].Dissertations&Theses-Gradworks,2017,(1):45-81.
16 Narisa Zhao,Xuelian Cui.Impact of individual interest shift on information dissemination in modular networks[J].Physica A Statistical Mechanics&Its Applications,2017,(466):232-242.
17 Wilson T D.Human information behavior[J].Informing Science,2000,3(2):49-55.
18 刘萍,叶方倩.基于认知观的信息搜寻行为研究综述[J].情报科学,2017,35(1):161-168.
19 Anna Lund Jepsen.Information Search in Virtual Communities:Is it Replacing Use of Off-Line Communication[J].Journal of Marketing Communications,2006,12(4):247-261.
20 Rosenbaum.H,Shachaf.A Structuration Approach to Online Communities of Practice:The Case of Q&A Communities[J].Journal of the American Society for Information Science and Technology,2010,61(9):1933-1944.
21 冯秀珍,岳文磊.基于TRA理论的虚拟团队信息共享行为模型研究[J].情报杂志,2009,28(5):14-18.
22 郭淑红,刘臣.基于社会认知理论的虚拟社区信息共享影响因素分析[J].商业经济,2014,(3):90-91.
23 张岌秋.虚拟社区信息获取与信息共享意愿和行为的实证研究[J].情报科学,2015,(8):59-64.
24 李志宏,李敏霞,何济乐.虚拟社区成员知识共享意愿影响因素的实证研究[J].图书情报工作,2009,53(12):53-56.
25 胡昌平,万莉.虚拟知识社区用户关系及其对知识共享行为的影响[J].情报理论与实践,2015,38(6):71-76.
26 黄家良,谷斌.基于大数据的虚拟社区知识共享模式及体系架构研究[J].情报理论与实践,2016,39(2):93-96.
27 陈远,倪超群,邹晶.网络社区信息传播的相关理论述评[J].图书情报知识,2008,(2):72-77.
28 邓卫华,闫明星,易明.LPP视角下网络社区用户口碑信息传播行为研究[J].情报资料工作,2017,(1):82-87.
29 乔欢,陈颖颖.基于“沉默螺旋”理论的网络信息行为研究[J].情报资料工作,2009,(2):33-36.
30 彭红彬,王军.虚拟社区中知识交流的特点分析:基于CSDN技术论坛的实证研究[J].现代图书情报技术,2009,25(4):44-49.
31 刘佩,林如鹏.网络问答社区“知乎”的知识分享与传播行为研究[J].图书情报知识,2015,(6):109-119.
32 张鹏翼.在线社交网络中信息寻求行为的实证研究:以微博为例[J].情报杂志,2013,(7):83-87.
33 王知津,王春燕.基于虚拟社区的竞争情报搜集模式研究[J].情报资料工作,2010,(3):80-85.
34 李力,张晋朝.虚拟社区用户持续知识搜寻意愿影响因素研究[J].情报杂志,2016,35(8):199-203.
35 宁连举,刘自慧,冯鑫.虚拟社区零售中信息搜索数量的影响机制研究[J].北京工商大学学报(社会科学版),2013,28(5):55-61.
36 O Fachrunnisa.Towards sustainability of virtual business community through trustworthy behaviour-based mechanism[J].International Journal of Web Based Communities,2016,12(3):296.
37 J Wang,J Yang,Q Chen,T Sang-Bing.Creating the sustainable conditions for knowledge information sharing in virtual community[J].Springerplus,2016,5(1):1-9.
38 陈明红.学术虚拟社区用户持续知识共享的意愿研究[J].情报资料工作,2015,36(1):41-47.
39 曲霏,张慧颖.关系型虚拟社区用户持续使用意向的影响机制研究——人际信任的调节作用[J].情报学报,2016,35(4):415-424.
40 白玉.学术虚拟社区持续意愿的影响因素研究[J].图书馆学研究,2017,(5):2-6.
41 CH Chou,YS Wang,TI Tang.Exploring the determinants of knowledge adoption in virtual communities:A social influence perspective[J].International Journal of Information Management,2015,35(3):364-376.
42 S Jubran,S Sumiyana.The technology readiness or social presence,which one could explain the technology acceptance better?An investigation on virtual communities[J].Journal of Indonesian Economy&Business,2016,29(3):120-138.
43 张敏,刘玉佩,尹帅君.知识能力视域下采纳虚拟社区获取知识的行为意愿研究[J].图书馆学研究,2015,(13):80-88.
44 王伟.虚拟社区自发团购信息采纳行为研究[D].北京:北京邮电大学,2015.
45 沈校亮.虚拟社区知识共享与用户采纳行为研究[M].北京:科学出版社,2017:168-174.
46 VM Lefebvre,D Sorenson,M Henchion,X Gellynck.Social capital and knowledge sharing performance of learning networks[J].International Journal of Information Management,2016,36(4):570-579.
47 Gang.Kwang Wook,Ravichandran.T.Exploring the Determinants of Knowledge Exchange in Virtual Communities[J].IEEE Transactions on Engineering Management,2015,62(1):89-99.
48 薛玮炜.基于标签本体的虚拟社区信息交互活动研究——以人际关系网络为视角[J].情报杂志,2015,(10):170-174.
49 高翠.教育虚拟社区伦理对交互行为的影响及作用分析[D].曲阜:曲阜师范大学,2016.