智慧医疗对医生工作满意度的影响机制研究——基于信息系统的使用习惯视角
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摘要
目的:采用结构方程模型对医生信息系统使用习惯、工作特征、工作状态与工作满意度之间的关系进行实证研究。方法:通过对医生的问卷调查,结合理论研究,建立初始模型,经过模型的拟合修正,获得信息系统使用习惯、工作特征、工作状态与医生工作满意度的关系模型。结果:信息系统使用习惯对感知诊疗流程复杂性、感知诊疗流程刚性、角色超载有显著正向影响;工作特征各维度对工作状态各维度均有显著负向影响;感知诊疗流程复杂性对医生工作满意度有显著正向影响;系统使用习惯对医生知识吸收能力、创新产品采纳意向有显著正向影响;创新产品采纳意向对医生工作满意度有显著的正向影响。结论:医生应积极主动学习、使用信息系统;医院要主动推进信息化建设,加强信息化管理;政府应完善修订相关法律法规,建立健康的医疗信息环境。
Objective To empirically study the relationship among the use habits,job characteristics,work status and job satisfaction of doctor information systems using structural equation modeling. Methods Through the questionnaire survey of doctors,combined with theoretical research,the initial model was established. After the model was modified,the relationship model of information system usage habits,work characteristics,working status and doctor job satisfaction were obtained. Results The habits of information system have a significant positive impact on the complexity of the perceptual diagnosis and treatment process,the perception of the treatment process,and the role overload. All dimensions of the work characteristics have a significant negative impact on the working status. The complexity of the perceptual diagnosis and treatment process for doctors has a significant positive impact on doctors' job satisfaction;system use habits have a significant positive impact on doctors' knowledge absorption ability and innovative product adoption intentions;innovative product adoption intentions have a significant positive impact on doctors' job satisfaction. Conclusion Doctors should actively learn and use information systems;hospitals should actively promote information construction and strengthen information management;the government should improve relevant laws and regulations and establish a healthy medical information environment.
Objective To empirically study the relationship among the use habits,job characteristics,work status and job satisfaction of doctor information systems using structural equation modeling. Methods Through the questionnaire survey of doctors,combined with theoretical research,the initial model was established. After the model was modified,the relationship model of information system usage habits,work characteristics,working status and doctor job satisfaction were obtained. Results The habits of information system have a significant positive impact on the complexity of the perceptual diagnosis and treatment process,the perception of the treatment process,and the role overload. All dimensions of the work characteristics have a significant negative impact on the working status. The complexity of the perceptual diagnosis and treatment process for doctors has a significant positive impact on doctors' job satisfaction;system use habits have a significant positive impact on doctors' knowledge absorption ability and innovative product adoption intentions;innovative product adoption intentions have a significant positive impact on doctors' job satisfaction. Conclusion Doctors should actively learn and use information systems;hospitals should actively promote information construction and strengthen information management;the government should improve relevant laws and regulations and establish a healthy medical information environment.
引文
[1]尚雅楠,孙斌.大数据背景下的“智慧医疗”应用现状研究[J].科技和产业,2016(10):19-27.
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[4]卢焱尧.关注教师职业生态环境提升教师生命质量———贵阳市示范高中教师职业倦怠现状调研引发的思考[J].贵阳市委党校学报,2008(5):34-38.
[5]杨伟.校本教研下幼儿园教师的工作状态及改进对策[D].华东师范大学,2007.
[6] Hackman J R,Oldham G R. Work Redesign[M].Reading:Addison-Wesley Press, 1980.
[7]张一池,刘鹏,尹劲桦,等.工作特征模型:一项基于中国样本的检验[J].经济科学,2005(4):42-46.
[8] Limayem M,Hirt S G,Cheung C M K. How Habit Limits the Predictive Power of Intention:The Case of Information Systems Continuance[J].MIS Quarterly,2007,31(4):705-737.
[9]向月应,李鹏社,朱世和,等.医院信息系统在整体医疗中的应用研究[J].中国医院管理,2007(6):50-51.
[10]王振东,尹文强,任绪功,等.医生工作倦怠与工作满意度和稳定性的关系研究[J].中国医院管理,2009,29(8):31-33.
[2] Ouellette J A, Wood W. Habit and intention in everyday Life:The Multiple Processes by which past behavior predicts Future Behavior[J].psychological bulletin,1998,124(1):54-74.
[3]林志芳.语文教师工作状态审美化问题研究[D].山东师范大学,2006.
[4]卢焱尧.关注教师职业生态环境提升教师生命质量———贵阳市示范高中教师职业倦怠现状调研引发的思考[J].贵阳市委党校学报,2008(5):34-38.
[5]杨伟.校本教研下幼儿园教师的工作状态及改进对策[D].华东师范大学,2007.
[6] Hackman J R,Oldham G R. Work Redesign[M].Reading:Addison-Wesley Press, 1980.
[7]张一池,刘鹏,尹劲桦,等.工作特征模型:一项基于中国样本的检验[J].经济科学,2005(4):42-46.
[8] Limayem M,Hirt S G,Cheung C M K. How Habit Limits the Predictive Power of Intention:The Case of Information Systems Continuance[J].MIS Quarterly,2007,31(4):705-737.
[9]向月应,李鹏社,朱世和,等.医院信息系统在整体医疗中的应用研究[J].中国医院管理,2007(6):50-51.
[10]王振东,尹文强,任绪功,等.医生工作倦怠与工作满意度和稳定性的关系研究[J].中国医院管理,2009,29(8):31-33.