摘要
目的了解我院门诊患者对药品说明书的关注情况及药学服务的需求,为优化药学服务提供依据。方法于2018年3月至6月在我院门诊取药的患者中,随机发放问卷1 000份,调查内容包括3部分:患者基本情况、对说明书的关注情况、用药交代的需求。结果患者对说明书的关注度偏低,但已认识到其重要性;遇到用药问题患者首选听取医生的用药指导,其次是看说明书,但说明书存在专业术语多、重点不突出等问题,而很少咨询药师。结论药师需要找出药品说明书的重点,解读专业术语的难点,满足患者对互联网+药学服务的需求。
Objective To investigate the attention about drug labels among outpatients in our hospital and their needs for pharmaceutical services, so as to provide evidence for optimizing pharmaceutical services. Methods A total of 1 000 questionnaires were randomly assigned to the outpatients who visited our hospital for medications between March and June, 2018. The survey focused on three parts: general information of the patient, attention to the drug label, and the need for medication advices. Results The patients showed low attention, but agreed on the importance of drug labels. When encountering problems about the medication, doctors′ guidance was the most preferable solution, followed by reading the drug labels. The patients reported multiple difficulties when reading the drug labels,such as technical jargons and what′s the point, but they seldom consulted a pharmacist. Conclusion Pharmacists need to find out the key points of the drug lables, interpret the difficult terminology, so as to meet the patient need for pharmaceutical services in the era of internet plus.
引文
[1]陈细兰,曾英彤,詹陆川,等.门诊患者对药品说明书认知度的问卷调查分析[J].今日药学,2010,20(2):48-50.
[2]黄翠丽,王子莹,朱曼.我院门诊患者对药品说明书认知度的调查[J].药物流行病学杂志,2012,21(12):594-597.
[3]郭雪玲,张万智.我院门诊患者对药品说明书认知度的调查分析[J].中国执业药师,2016,13(4):6-10.
[4]吴林彬,李青,李佩珍,等.山西省城乡居民合理用药认知度问卷调查[J].药物流行病学杂志,2007,16(5):295-297.
[5]黄爱君.九江市某村农民非处方药认知度的调查分析[J].药物流行病学杂志,2006,15(6):356-358.
[6]张志伟.基层医院门诊患者对药品说明书认知度的调查分析[J].药学实践杂志,2017,35(1):87-88,93.
[7]刘菲菲,张霞.大学生非处方药认知度问卷调查[J].实用医药杂志,2007,24(6):658.
[8]黄爱君,杨耀防.高校学生药品说明书认知度调查[J].中国药师,2007,10(7):727-729.
[9]殷秀惠,王丽,台琪瑞,等.妊娠妇女对药品说明书内容的认知度调查[J].中国药物经济学,2015,10(2):122-123.
[10]梅枚,王立波,刘恩梅,等.中国儿童超说明书用药管理现状及认知度的横断面调查[J].中国循证儿科杂志,2017,12(4):289-294.
[11]黎元元,谢雁鸣.临床医师对中成药上市后再评价认知度的调查分析[J].现代中西医结合杂志,2011,20(8):911-913.
[12]冯变玲,杨世民,叶竹松.公众对药品不良反应认知度的调查报告[J].医药导报,2010,29(12):1666-1668.
[13]唐春燕,覃正碧,李明,等.我院住院患者药品安全知识认知度调查分析[J].中国药房,2010,21(34):3253-3256.
[14]洪兰,贡庆,姚蔚,等.上海市中老年慢性病患者对药品不良反应认知的调查分析[J].中国药房,2011,22(12):1065-1067.
[15]于美玲,徐建国,于欣,等.消费者对药品说明书及合理用药认知度的调查[J].中国药房,2011,22(36):3376-3379.