运用PDCA循环提高门诊西药房麻醉药品处方合格率
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摘要
目的:通过开展PDCA循环提高门诊西药房麻醉药品处方合格率。方法:选定主题,成立品管圈,通过点评麻醉药品处方,找出影响处方合格率的原因,按照PDCA循环的步骤开展活动。结果:开展品管圈活动后,通过各种举措方案,门诊西药房麻醉处方合格率从92.57%提高到98.56%。结论:工作中合理运用有效的质量管理方法,可不断发现和解决实际工作中存在的问题,以提升药学服务质量,体现药师价值。
Objective: To improve prescription qualified rate of narcotic drugs in outpatient pharmacy with the application of PDCA recycle. Methods: By selecting themes, setting up quality control circles and commenting on narcotic drugs prescription, the reasons of influencing the prescription qualified rate were found out. According to the PDCA recycle steps, all kinds of activities were carried out. Results: With quality control circles and series of methods, qualified rate of narcotic prescriptions in outpatient pharmacy increased from 92.57% to 98.56%. Conclusion: Reasonable implementation of effective quality management method in work can constantly discover and solve the problems existing in the practical work, improve the quality of pharmaceutical care and reflect the value of pharmacists.
Objective: To improve prescription qualified rate of narcotic drugs in outpatient pharmacy with the application of PDCA recycle. Methods: By selecting themes, setting up quality control circles and commenting on narcotic drugs prescription, the reasons of influencing the prescription qualified rate were found out. According to the PDCA recycle steps, all kinds of activities were carried out. Results: With quality control circles and series of methods, qualified rate of narcotic prescriptions in outpatient pharmacy increased from 92.57% to 98.56%. Conclusion: Reasonable implementation of effective quality management method in work can constantly discover and solve the problems existing in the practical work, improve the quality of pharmaceutical care and reflect the value of pharmacists.
引文
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[10]韦宁,盘红梅,蔡乐,等.我院医务人员麻醉药品、精神药品规范化管理与使用认知度的调查分析[J].中国药房,2013,24(12):1063-1065.
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[12]索慧荣,王国栋,雷铭德.PDCA循环法在麻精药品处方规范化管理中的应用[J].中国药物经济学,2014,(12):52-53.
[13]谈震,李庚,滕家良.我院中心药房麻醉药品和第一类精神药品的规范化管理[J].中国药房,2014,5(1):39-41.
[14]和凡,邓明,吴燕漫,等.PDCA法在我院高危药品管理中的应用[J].中国药房,2013,24(45):4261-4262.
[2]张乔,丁玉峰,贡雪芃,等.肿瘤疼痛患者使用麻醉药品镇痛药处方点评[J].医药导报,2015,10:1376-1380.
[3]沈宏萍,张晓春,雷开健.门急诊麻醉药品的处方分析[J].华西医学,2011,26(1):69-71.
[4]邵立新,俞珍.PDCA循环管理法在门诊质量管理中的应用研究[J].中国卫生事业管理,2010,27(12):77-79.
[5]于江泳,钱忠直,余伯阳,等.基于PDCA循环模式优化国家药品标准制订工作的设想[J].中国药房,2013,24(9):778-779.
[6]W·爱德华兹·戴明.戴明论质量管理[M].钟汉清,戴久永,译.海口:海南出版社,2003:9-10.
[7]裘雅玲,宋小玲,吕燕妮,等.门诊药房发药流程优化及结构化医嘱研究[J].现代医院,2015,(4):117-120.
[8]金灵泰,丁玉玲,周晓明.某院住院患者不合理麻醉处方情况调查分析[J].现代医药卫生,2015,(10):116-118.
[9]张士斌,刘波,李建国,等.2634张麻醉处方分析[J].中国医院用药评价与分析,2010,10(12):1137-1139.
[10]韦宁,盘红梅,蔡乐,等.我院医务人员麻醉药品、精神药品规范化管理与使用认知度的调查分析[J].中国药房,2013,24(12):1063-1065.
[11]南文庆.癌痛患者麻醉药品临床应用现状及管理[J].中国医院药学杂志,2012,32(13):1059-1060.
[12]索慧荣,王国栋,雷铭德.PDCA循环法在麻精药品处方规范化管理中的应用[J].中国药物经济学,2014,(12):52-53.
[13]谈震,李庚,滕家良.我院中心药房麻醉药品和第一类精神药品的规范化管理[J].中国药房,2014,5(1):39-41.
[14]和凡,邓明,吴燕漫,等.PDCA法在我院高危药品管理中的应用[J].中国药房,2013,24(45):4261-4262.