物流整合与信息共享对企业绩效的影响——关系满意的中介效应
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摘要
通过问卷调查对中国130家物流外包企业进行数据收集,本研究利用结构方程模型,实证分析了物流整合与信息共享通过关系满意对运营绩效的影响,以及关系长度对关系满意与运营绩效间关系的调节效应。研究表明物流整合促进企业绩效,同时与信息共享通过关系满意促进运营绩效,而关系满意对运营绩效有显著影响,且这种作用会受到合作关系的历史长度的影响。
Through the questionnaire survey data of 130 logistics outsourcing enterprises,by using a structural equation model analysis,this study investigates the mediating effect of relationship satisfaction on logistics integration and information sharing which have impact on performance,and the moderating effect of relationship length on relationship satisfaction to company operational performance.The findings suggest that logistics integration improves performance whereas both logistics integration and information sharing improve operational performance through relationship satisfaction.The significantly positive impact of relationship satisfaction on operational performance is also found and this effect is moderated by relationship length.
Through the questionnaire survey data of 130 logistics outsourcing enterprises,by using a structural equation model analysis,this study investigates the mediating effect of relationship satisfaction on logistics integration and information sharing which have impact on performance,and the moderating effect of relationship length on relationship satisfaction to company operational performance.The findings suggest that logistics integration improves performance whereas both logistics integration and information sharing improve operational performance through relationship satisfaction.The significantly positive impact of relationship satisfaction on operational performance is also found and this effect is moderated by relationship length.
引文
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[4]谢琍,戴君.基于供应链关系管理的中国第三方物流整合实证研究[J],数理统计与管理,2014,33(1):93-105.
[5]Fujun Lai,Zhaofang Chu,Qiang Wang,Chunxing Fan.Managing dependence in logistics outsourcing relationships:evidence from China[J],International Journal of Production Research,2013,51(10):3037-3054.
[6]Hofer A.,Knemeyer A.,Dresner M.Antecedents and Dimensions of Customer Partnering Behavior in Logistics Outsourcing Relationships[J].Journal of Business Logistics,2009,30(2):141-161.
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[2]陈建华,马士华.供应链管理整合的实现机制和技术解决方案[J].工业工程与管理,2006(1):23-31.
[3]Zhao X,Huo B,Flynn B B.The Impact of Power and Relationship Commitment on the Integration between Manufacturers and customers in a Supply Chain[J].Journal of Operations Management,2008,26(3):368-388.
[4]谢琍,戴君.基于供应链关系管理的中国第三方物流整合实证研究[J],数理统计与管理,2014,33(1):93-105.
[5]Fujun Lai,Zhaofang Chu,Qiang Wang,Chunxing Fan.Managing dependence in logistics outsourcing relationships:evidence from China[J],International Journal of Production Research,2013,51(10):3037-3054.
[6]Hofer A.,Knemeyer A.,Dresner M.Antecedents and Dimensions of Customer Partnering Behavior in Logistics Outsourcing Relationships[J].Journal of Business Logistics,2009,30(2):141-161.
[7]Fabbe-Costes N.,Jahre M.,Roussat C.Supply chain integration:the role of logistics service providers[J].International Journal of Productivity and Performance Management,2009,58(1):71-91.
[8]Reichhart A.,Holweg M.Creating the customer-responsive supply chain:a reconciliation of concepts[J].International Journal of Operations&Production Management,2007,27(11):1144-1172.
[9]Vickery S K,Jayaram J,Droge C.The Effects of an Integrative Supply Chain Strategy on Customer Service and Financial Performance:an Analysis of Direct Versus Indirect Relationships[J].Journal of Operations Management,2003,21(5):523-539.