基于RPYS的用户体验研究综述
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摘要
本文基于用户体验领域的现有研究成果,通过引入定量分析工具——参考文献出版年图谱(RPYS)来探索用户体验领域的经典著作,分析其交叉学科属性并研究该领域的历史根源和发展趋势,以弥补之前研究的不足。结果表明,用户体验最早可以追溯到人类行为学、美学、心理学等人文科学和信息论等信息技术学科,RPYS识别出的用户体验领域的重要年份2010年以及数篇核心著作均对用户体验领域的发展起到重要作用,并证明了RPYS用于分析学科的起源和演化的可操作性。
Based on the existing research results in the field of user experience, this paper explores the interdisciplinary attributes and studies the historical roots and development trends of the field by introducing the quantitative analysis tool Reference Publication Year Spectroscopy(RPYS) to make up for the inadequacies of previous studies. The results show that user experience can be traced back to the earliest humanities and information technology disciplines such as human behavior, aesthetics, and psychology. The important years of the user experience field and several core works identified by RPYS are of vital importance to the development of user experience, which demonstrates that RPYS can be used to analyze the origin and evolution of disciplines.
Based on the existing research results in the field of user experience, this paper explores the interdisciplinary attributes and studies the historical roots and development trends of the field by introducing the quantitative analysis tool Reference Publication Year Spectroscopy(RPYS) to make up for the inadequacies of previous studies. The results show that user experience can be traced back to the earliest humanities and information technology disciplines such as human behavior, aesthetics, and psychology. The important years of the user experience field and several core works identified by RPYS are of vital importance to the development of user experience, which demonstrates that RPYS can be used to analyze the origin and evolution of disciplines.
引文
[1]Bornmann L,De M A F,Leydesdorff L.Do Scientific Advancements Lean on the Shoulders of Giants?A Bibliometric Investigation of the Ortega Hypothesis[J].Plos One,2010,5(10):e13327.
[2]Norman,Miller,Jim,et al.What you see,some of what’s in the future,and how we go about doing it:HI at Apple Computer[C]//Conference companion on Human factors in computing systems.1995:155.
[3]Hodent C.Cognitive Psychology Applied to User Experience in Video Games[M].Springer International Publishing,2015.
[4]Hassenzahl M,Tractinsky N.User experience-a research agenda[J].Behaviour&Information Technology,2006,25(2):91-97.
[5]邓胜利.国外用户体验研究进展[J].图书情报工作,2008(3):43-45.
[6]丁一,郭伏,胡名彩,等.用户体验国内外研究综述[J].工业工程与管理,2014(4):92-97.
[7]Comins J A,Hussey T W.Compressing multiple scales of impact detection by Reference Publication Year Spectroscopy[J].Journal of Informetrics,2015,9(3):449-454.
[8]Garrett J.The Elements of User Experience:UserCentered Design for the Web[M].doi.acm.org,2002.
[9]Forlizzi J,Battarbee K.Understanding experience in interactive systems[C]//Conference on Designing Interactive Systems:Processes,Practices,Methods,and Techniques.ACM,2004:261-268.
[10]Jetter H,Gerken J.A Simplified Model of User Experience for Practical Application[C]//The Cost294-Mause Internation Open Workshop“user Experience-Towards A Unified View”.OAI,2006:106-111.
[11]Pucillo F,Cascini G.A framework for user experience,needs and affordances[J].Design Studies,2013,35(2):160-179.
[12]Hornb?k K.Current practice in measuring usability:Challenges to usability studies and research[J].International Journal of Human-Computer Studies,2006,64(2):79-102.
[13]Nasoz F,Alvarez K,Lisetti C L,et al..Emotion Recognition from Physiological Signals for Presence Technologies[C]//International Journal of Cognition,Technology,and Work-Special Issue on Presence,2003:2003.
[14]Duchowski A T.Eye Tracking Methodology,Theory and Practice[J].Springer,2007:51-52.
[15]Law E L C,Schaik P V.Modelling user experienceAn agenda for research and practice[J].Interacting with Computers,2010,22(5):313-322.
[16]Park J,Han S H,Kim H K,et al.Modeling user experience:A case study on a mobile device[J].International Journal of Industrial Ergonomics,2013,43(2):187-196.
[17]Hassenzahl M,Diefenbach S,G?ritz A.Needs,affect,and interactive products-Facets of user experience[J].Interacting with Computers,2010,22(5):353-362.
[18]O’Brien H L,Toms E G.The development and evaluation of a survey to measure user engagement[J].Journal of the Association for Information Science and Technology,2010,61(1):50-69.
[19]Hornb?k K.Current practice in measuring usability:Challenges to usability studies and research[J].International Journal of Human-Computer Studies,2006,64(2):79-102.
[20]Marx W,Bornmann L,Barth A,et al.Detecting the historical roots of research fields by reference publication year spectroscopy(RPYS)[J].Journal of the Association for Information Science and Technology,2014,65(4):751-764.
[21]李信,陆伟,李旭晖.一种新兴的学科领域历史根源探究方法:RPYS[J].图书情报工作,2016,60(20):70-76.
[22]Bornmann L,Thor A,Marx W,et al.Identifying seminal works most important for research fields:Software for the Reference Publication Year Spectroscopy(RPYS)[J].COLLNET Journal of Scientometrics and Information Management,2016,10(1):125-140.
[23]Leydesdorff L,Bornmann L,Marx W,et al.Referenced Publication Years Spectroscopy applied to i Metrics:Scientometrics,Journal of Informetrics,and a relevant subset of JASIST[J].Journal of Informetrics,2014,8(1):162-174.
[24]Marx W,Bornmann L.Tracing the origin of a scientific legend by reference publication year spectroscopy(RPYS):the legend of the Darwin finches[J].Scientometrics,2014,99(3):839-844.
[25]Barth A,Marx W,Bornmann L,et al.On the origins and the historical roots of the Higgs boson research from a bibliometric perspective[J].The European Physical Journal Plus,2014,129(6):1-13.
[26]Wray K B,Bornmann L.Philosophy of science viewed through the lense of“Referenced Publication Years Spectroscopy”(RPYS)[J].Scientometrics,2015,102(3):1987-1996.
[27]Comins J A,Hussey T W.Detecting seminal research contributions to the development and use of the global positioning system by reference publication year spectroscopy[J].Scientometrics,2015,104(2):575-580.
[28]Elango B,Bornmann L,Kannan G.Detecting the historical roots of tribology research:a bibliometric analysis[J].Scientometrics,2016,107(1):305-313.
[29]Khasseh A A,Mokhtarpour R.Tracing the historical origins of knowledge management issues through Referenced Publication Years Spectroscopy(RPYS)[J].Journal of Knowledge Management,2016,20(6):1393-1404.
[30]李信,李倩.传统文献计量与科学评价的一个补充视角:全时间域的RPYS[J].图书情报知识,2017(4):89-99.
[31]李信,赵薇,肖香龙,等.基于RPYS分析的引文分析研究:起源和演化[J].图书馆论坛,2017(11):56-65.
[32]Likert R.A technique for the measurement of attitudes[J].Archives of Psychology,1932,22(140):1-55.
[33]Thomas J M L,John Dewey.Art and Experience[J].Hibbert Journal,1934(33):465.
[34]Maslow A H.A theory of human motivation[J].Psychological Review,1943,50(1):370-396.
[35]Gosset S W S.The Probable Error of a Mean[J].Biometrika,1908,6(1):1-25.
[36]Skinner B F.The behavior of organisms:an experimental analysis[J].Appleton Century New York Smith A,1938,186(1):43-50.
[37]Dewey J.Experience and Education[M].Macmillan,1938.
[38]Shannon C E.A mathematical theory of communication[J].Bell System Technical Journal,1948,5(1):3-55.
[39]Cronbach L J.Coefficient alpha and the internal structure of tests[J].Psychometrika,1951,16(3):297-334.
[40]Glaser B G,Strauss A L.The Discovery of Grounded Theory;Strategies for Qualitative Research[M].Chicago:Aldine Publishing Co,1967.
[41]Edgington E S.Review of The Discovery of Grounded Theory:Strategies for Qualitative Research.[J].Canadian Psychologist Psychologie Canadienne,1967,8a(4):360.
[42]Fishbein M,Ajzen I.Belief,Attitude,Intention and Behaviour:an introduction to theory and research[J].Philosophy&Rhetoric,1975,41(4):842-844.
[43]Russell J A.A circumplex model of affect[J].Journal of Personality&Social Psychology,1980,39(6):1161-1178.
[44]Norman D A,Draper S W.User Centred System Design[J].User Centred System Design.LEA,1986,38(1):289-299.
[45]Hassenzahl M,Diefenbach S,G?ritz A.Needs,affect,and interactive products-Facets of user experience[J].Interacting with Computers,2010,22(5):353-362.
[46]Hassenzahl M.Experience Design:Technology for All the Right Reasons[J].Synthesis Lectures on Human-Centered Informatics,2010,3(1).
[47]Hassenzahl M,Monk A.The Inference of Perceived Usability From Beauty[J].Human-Computer Interaction,2010,25(3):235-260.
[48]Vermeeren A P O S,Law L C,Roto V,et al.User experience evaluation methods:current state and development needs[C]//Nordic Conference on Human-Computer Interaction 2010,Reykjavik,Iceland,October.DBLP,2010:521-530.
[49]Law E L C,Schaik P V.Modelling user experienceAn agenda for research and practice[J].Interacting with Computers,2010,22(5):313-322.
[2]Norman,Miller,Jim,et al.What you see,some of what’s in the future,and how we go about doing it:HI at Apple Computer[C]//Conference companion on Human factors in computing systems.1995:155.
[3]Hodent C.Cognitive Psychology Applied to User Experience in Video Games[M].Springer International Publishing,2015.
[4]Hassenzahl M,Tractinsky N.User experience-a research agenda[J].Behaviour&Information Technology,2006,25(2):91-97.
[5]邓胜利.国外用户体验研究进展[J].图书情报工作,2008(3):43-45.
[6]丁一,郭伏,胡名彩,等.用户体验国内外研究综述[J].工业工程与管理,2014(4):92-97.
[7]Comins J A,Hussey T W.Compressing multiple scales of impact detection by Reference Publication Year Spectroscopy[J].Journal of Informetrics,2015,9(3):449-454.
[8]Garrett J.The Elements of User Experience:UserCentered Design for the Web[M].doi.acm.org,2002.
[9]Forlizzi J,Battarbee K.Understanding experience in interactive systems[C]//Conference on Designing Interactive Systems:Processes,Practices,Methods,and Techniques.ACM,2004:261-268.
[10]Jetter H,Gerken J.A Simplified Model of User Experience for Practical Application[C]//The Cost294-Mause Internation Open Workshop“user Experience-Towards A Unified View”.OAI,2006:106-111.
[11]Pucillo F,Cascini G.A framework for user experience,needs and affordances[J].Design Studies,2013,35(2):160-179.
[12]Hornb?k K.Current practice in measuring usability:Challenges to usability studies and research[J].International Journal of Human-Computer Studies,2006,64(2):79-102.
[13]Nasoz F,Alvarez K,Lisetti C L,et al..Emotion Recognition from Physiological Signals for Presence Technologies[C]//International Journal of Cognition,Technology,and Work-Special Issue on Presence,2003:2003.
[14]Duchowski A T.Eye Tracking Methodology,Theory and Practice[J].Springer,2007:51-52.
[15]Law E L C,Schaik P V.Modelling user experienceAn agenda for research and practice[J].Interacting with Computers,2010,22(5):313-322.
[16]Park J,Han S H,Kim H K,et al.Modeling user experience:A case study on a mobile device[J].International Journal of Industrial Ergonomics,2013,43(2):187-196.
[17]Hassenzahl M,Diefenbach S,G?ritz A.Needs,affect,and interactive products-Facets of user experience[J].Interacting with Computers,2010,22(5):353-362.
[18]O’Brien H L,Toms E G.The development and evaluation of a survey to measure user engagement[J].Journal of the Association for Information Science and Technology,2010,61(1):50-69.
[19]Hornb?k K.Current practice in measuring usability:Challenges to usability studies and research[J].International Journal of Human-Computer Studies,2006,64(2):79-102.
[20]Marx W,Bornmann L,Barth A,et al.Detecting the historical roots of research fields by reference publication year spectroscopy(RPYS)[J].Journal of the Association for Information Science and Technology,2014,65(4):751-764.
[21]李信,陆伟,李旭晖.一种新兴的学科领域历史根源探究方法:RPYS[J].图书情报工作,2016,60(20):70-76.
[22]Bornmann L,Thor A,Marx W,et al.Identifying seminal works most important for research fields:Software for the Reference Publication Year Spectroscopy(RPYS)[J].COLLNET Journal of Scientometrics and Information Management,2016,10(1):125-140.
[23]Leydesdorff L,Bornmann L,Marx W,et al.Referenced Publication Years Spectroscopy applied to i Metrics:Scientometrics,Journal of Informetrics,and a relevant subset of JASIST[J].Journal of Informetrics,2014,8(1):162-174.
[24]Marx W,Bornmann L.Tracing the origin of a scientific legend by reference publication year spectroscopy(RPYS):the legend of the Darwin finches[J].Scientometrics,2014,99(3):839-844.
[25]Barth A,Marx W,Bornmann L,et al.On the origins and the historical roots of the Higgs boson research from a bibliometric perspective[J].The European Physical Journal Plus,2014,129(6):1-13.
[26]Wray K B,Bornmann L.Philosophy of science viewed through the lense of“Referenced Publication Years Spectroscopy”(RPYS)[J].Scientometrics,2015,102(3):1987-1996.
[27]Comins J A,Hussey T W.Detecting seminal research contributions to the development and use of the global positioning system by reference publication year spectroscopy[J].Scientometrics,2015,104(2):575-580.
[28]Elango B,Bornmann L,Kannan G.Detecting the historical roots of tribology research:a bibliometric analysis[J].Scientometrics,2016,107(1):305-313.
[29]Khasseh A A,Mokhtarpour R.Tracing the historical origins of knowledge management issues through Referenced Publication Years Spectroscopy(RPYS)[J].Journal of Knowledge Management,2016,20(6):1393-1404.
[30]李信,李倩.传统文献计量与科学评价的一个补充视角:全时间域的RPYS[J].图书情报知识,2017(4):89-99.
[31]李信,赵薇,肖香龙,等.基于RPYS分析的引文分析研究:起源和演化[J].图书馆论坛,2017(11):56-65.
[32]Likert R.A technique for the measurement of attitudes[J].Archives of Psychology,1932,22(140):1-55.
[33]Thomas J M L,John Dewey.Art and Experience[J].Hibbert Journal,1934(33):465.
[34]Maslow A H.A theory of human motivation[J].Psychological Review,1943,50(1):370-396.
[35]Gosset S W S.The Probable Error of a Mean[J].Biometrika,1908,6(1):1-25.
[36]Skinner B F.The behavior of organisms:an experimental analysis[J].Appleton Century New York Smith A,1938,186(1):43-50.
[37]Dewey J.Experience and Education[M].Macmillan,1938.
[38]Shannon C E.A mathematical theory of communication[J].Bell System Technical Journal,1948,5(1):3-55.
[39]Cronbach L J.Coefficient alpha and the internal structure of tests[J].Psychometrika,1951,16(3):297-334.
[40]Glaser B G,Strauss A L.The Discovery of Grounded Theory;Strategies for Qualitative Research[M].Chicago:Aldine Publishing Co,1967.
[41]Edgington E S.Review of The Discovery of Grounded Theory:Strategies for Qualitative Research.[J].Canadian Psychologist Psychologie Canadienne,1967,8a(4):360.
[42]Fishbein M,Ajzen I.Belief,Attitude,Intention and Behaviour:an introduction to theory and research[J].Philosophy&Rhetoric,1975,41(4):842-844.
[43]Russell J A.A circumplex model of affect[J].Journal of Personality&Social Psychology,1980,39(6):1161-1178.
[44]Norman D A,Draper S W.User Centred System Design[J].User Centred System Design.LEA,1986,38(1):289-299.
[45]Hassenzahl M,Diefenbach S,G?ritz A.Needs,affect,and interactive products-Facets of user experience[J].Interacting with Computers,2010,22(5):353-362.
[46]Hassenzahl M.Experience Design:Technology for All the Right Reasons[J].Synthesis Lectures on Human-Centered Informatics,2010,3(1).
[47]Hassenzahl M,Monk A.The Inference of Perceived Usability From Beauty[J].Human-Computer Interaction,2010,25(3):235-260.
[48]Vermeeren A P O S,Law L C,Roto V,et al.User experience evaluation methods:current state and development needs[C]//Nordic Conference on Human-Computer Interaction 2010,Reykjavik,Iceland,October.DBLP,2010:521-530.
[49]Law E L C,Schaik P V.Modelling user experienceAn agenda for research and practice[J].Interacting with Computers,2010,22(5):313-322.