技术入侵生活对员工创新行为的影响:以工作满意和工作焦虑为中介变量
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- 英文论文题名：Techno-invasion and Employee Innovation:The Mediating Effect of Job Satisfaction and Job Anxiety
- 论文作者：吴金南 ; 王楠楠 ; 刘林 ; 李见
- 英文论文作者：WU Jin-nan ; WANG Nan-nan ; LIU Lin ; LI Jian ; School of Business ; Anhui University of Technology ; School of Management ; Fudan University ; School of Management Science and Engineering ; Anhui University of Technology
- 年：2016
- 作者机构：安徽工业大学商学院;复旦大学管理学院;安徽工业大学管理科学与工程学院;
- 论文关键词：技术入侵生活 ; 工作焦虑 ; 创新行为 ; 资源保存理论 ; 积极情绪扩展一构建理论
- 英文论文关键词：techno-invasion ; job anxiety ; innovation behavior ; conservation of resource theory ; broaden-andbuild theory of positive emotions
- 会议召开时间：2016-11-12
- 会议录名称：第十八届中国管理科学学术年会论文集
- 英文会议录名称：Proceedings of the 18th Chinese Annual Conference on Management Science
- 语种：中文
- 分类号：F272.92;F273.1
- 学会代码：ZHYJ
- 会议名称：第十八届中国管理科学学术年会
- 会议地点：中国陕西西安
- 主办单位：中国优选法统筹法与经济数学研究会、西安交通大学、中国科学院科技战略咨询研究院、《中国管理科学》编辑部
- 学会名称：中国优选法统筹法与经济数学研究会
- 页数：8
- 文件大小：628k
- 原文格式：O
- 会议级别：全国
摘要
信息技术是提升员工创新绩效的重要手段,但由于过多依赖信息技术开展工作而造成的"技术入侵生活",是否会阻碍员工创新?目前关于技术入侵生活与创新行为关系的研究很少。本研究基于资源保存理论和积极情绪扩展-建构理论提出,技术入侵生活可能引发员工工作焦虑并降低员工工作满意,进而间接阻碍员工创新行为。对374份样本数据的结构方程模型分析结果表明:技术入侵生活正向影响工作焦虑,工作焦虑对工作满意产生负向影响,而后者对员工创新行为存在显著的正相关关系;技术入侵生活与工作满意的关系,以及工作焦虑与创新行为的关系,均没有得到数据支持。本研究基于技术入侵生活视角提出并证实了信息技术使用对员工创新的消极影响,揭示了工作焦虑和工作满意对二者关系的中介作用,有助于更好地理解信息技术使用与创新行为的复杂关系。
Employee innovation behavior is critical for organization innovation and sustainable competitiveness.Although information technology is beneficial for improving individual innovation performance,does the techno-invasion stress creator,caused by excessive work relied on information technology,hinder employee innovation? At present,relatively little is known about the relationship between techno-invasion and innovative behavior.Based on the resource conservation theory and the broaden-and-build theory of positive emotions,this paper proposes that the techno-invasion may lead to employee job anxiety and reduce employee satisfaction,which in turn hinders innovation behavior.Through analyzing 374 sample data with structure equation model,the results showed that techno-invasion had a significant positive effect on job anxiety,and that job anxiety was negatively related to job satisfaction.The results also revealed that job satisfaction exerted significant positive influence on employee innovation behavior.However,the relationship between techno-invasion and job satisfaction,as well as the relationship between job anxiety and innovation behavior,were not supported by the data.This study proposed and confirmed a negative influence of information technology usage on innovation behavior,and revealed the mediating role of job anxiety and job satisfaction,thus contributing to a better understanding of the complex relationships between information technology usage and innovation behavior.
Employee innovation behavior is critical for organization innovation and sustainable competitiveness.Although information technology is beneficial for improving individual innovation performance,does the techno-invasion stress creator,caused by excessive work relied on information technology,hinder employee innovation? At present,relatively little is known about the relationship between techno-invasion and innovative behavior.Based on the resource conservation theory and the broaden-and-build theory of positive emotions,this paper proposes that the techno-invasion may lead to employee job anxiety and reduce employee satisfaction,which in turn hinders innovation behavior.Through analyzing 374 sample data with structure equation model,the results showed that techno-invasion had a significant positive effect on job anxiety,and that job anxiety was negatively related to job satisfaction.The results also revealed that job satisfaction exerted significant positive influence on employee innovation behavior.However,the relationship between techno-invasion and job satisfaction,as well as the relationship between job anxiety and innovation behavior,were not supported by the data.This study proposed and confirmed a negative influence of information technology usage on innovation behavior,and revealed the mediating role of job anxiety and job satisfaction,thus contributing to a better understanding of the complex relationships between information technology usage and innovation behavior.
引文
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[20]耿昕.领导授权赋能行为对员工创新行为的影响研究——基于创新自我效能感、情绪及团队创新气氛的视角[D].上海:上海交通大学,2011.
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[31]Jonge J D,Schaufeli W B.Job characteristics and employee well-being:A test of Warr's Vitamin model in health care workers using structural equation modelling[J].Journal of Organizational Behavior,1998,19(4):387-407.
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[33]Scott S G B R.Determinants of innovative behavior:A path model of individual innovation in the workplace[J].Academy of Management Journal M,1994,37(3):580-607.
[34]Allam Z.A study of relationship of job burnout and job anxiety with job involvement among bank employees[J].Management&Labour Studies,2007,32:136-145.
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[37]Tarafdar M.Pullins E B,Ragu-Nathan T S.Technostress:Negative effect on performance and possible mitigations[J].Information Systems Journal,2015,25(2):103-132.
[38]Srivastava S C,Chandra S.Shirish A.Technostress creators and job outcomes:Theorising the moderating influence of personality traits:Technostress creators and job outcomes[J].Information Systems Journal,2015,25(4):355-401.
[2]Song L Z,Song M.The role of information technologies in enhancing R&D-marketing integration:An empirical investigation[J].Journal of Product Innovation Management,2010,27(3):382-401.
[3]Edwards S M.The technology paradox:Efficiency versus creativity[J].Creativity Research Journal,2012,13(2):221-228.
[4]Dewett T.Understanding the relationship between information technology and creativity in organizations[J].Creativity Research Journal,2003,15(2):167-182.
[5]Ayyagari R.Grover V,Purvis R.Technostress technological antecedents and implications[J].MIS Quarterly,2011,35(4):831-858.
[6]马璐,刘洪,杨书生.现代员工工作与非工作边界渗透的内容、方式与原因研究[J].华东经济管理,2014,28(2):110-115.
[7]Bulgurcu B,Cavusoglu H.Benbasat I.Information security policy compliance:An empirical study of rationalitybased beliefs and information security awareness[J].MIS Quarterly,2010,34(3):523-548.
[8]Chandra S,Srivastava S C,Shirish A.Do technostress creators influence employee innovation?in PACIS 2015Proceedings.2015.
[9]Hobfoll S E.Conservation of resources.A new attempt at conceptualizing stress[J].American Psychologist,1989,44(3):513-24.
[10]Halbesleben J R B.Neveu J P.Paustian-Underdahl S C.Getting to the"COR":Understanding the role of resources in conservation of resources theory[J].Journal of Management,2009,815(815):133-140.
[11]Shirom A.Burnout in work organizations[J].Ohio Geological Society,1989:25-48.
[12]Fredrickson B L.The broaden-and-build theory of positive emotions[J].Philosophical Transactions of the Royal Society B Biological Sciences,2004,359(1449):1367-78.
[13]West M A.Farr J L.Innovation at work psychological perspectives[J].Social Behaviour,1989,4(1):15-30.
[14]Hoppock R.Job satisfaction of psychologists[J].Journal of Applied Psychology,1937,21(3):300-303.
[15]Clore G L.Schwarz N,Conway M.Affective causes and consequences of social information processing[M]//Wyer R S.Srull T K,et al.Handbook of Social Cognition,1994:323-417.
[16]Ashby F G.Isen A M.Turken A U.A neuropsychological theory of positive affect and its influence on cognition[J].Psychological Review,1999,106(3):529-550.
[17]Fredrickson B L.What good are positive emotions?[J].Review of General Psychology Journal of Division of the American Psychological Association,1998,2(3):300-319.
[18]Muschalla B,Linden M.Olbrich D.The relationship between job-anxiety and trait-anxiety—A differential diagnostic investigation with the Job-Anxiety-Scale and the State-Trait-Anxiety-Inventory[J].Journal of Anxiety Disorders,2010,24(3):366-71.
[19]Jones M K,Latreille P L.Sloane P J.Job anxiety,workrelated psychological illness and workplace performance[J].British Journal of Industrial Relations,2016,54(4):742-767.
[20]耿昕.领导授权赋能行为对员工创新行为的影响研究——基于创新自我效能感、情绪及团队创新气氛的视角[D].上海:上海交通大学,2011.
[21]Mannor M J.Wowak A J.Bartkus V 0,et al.Heavy lies the crown?How job anxiety affects top executive decision making in gain and loss contexts[J].Strategic Management Journal,2015,37(9):1968-1989.
[22]OShea M.Ashkanasy N M.Gallois Cet al.Emotion as a mediator of work attitudes and behavioral intentions[C].17th Annual Conference of the Society of Industrial and Organizational Psychology,2002.46-46.
[23]Newburybirch D,Kamali F.Psychological stress,anxiety,depression,job satisfaction,and personality characteristics in preregistration house officers[J].Postgraduate Medical Journal,2001,77(904):109-11.
[24]张莹,陈铖,段家怀等.军队医务人员生活事件、焦虑水平及与工作满意度的关系[J].中国临床心理学杂志,2012,20(4):567-570.
[25]Ragu-Nathan T S,Tu Q.The consequences of technostress for end users in organizations:Conceptual development and empirical validation[J].Information Systems Research,2008,19(4):417-433.
[26]李锡元,高婧.工作家庭冲突、上司支持感与工作满意度的关系研究——基于中层职业经理人的实证分析[J].科学学与科学技术管理,2011,32(2):163-170.
[27]周评,姜秀珍.国有企业管理者工作压力和工作满意度:心理资本的调节效应[J].华东经济管理,2013(9):134-137.
[28]Tarafdar M,Tu Q,Ragu-Nathan T.Impact of technostress on end-user satisfaction and performance[J].Journal of Management Information Systems,2010,27(3);303-334.
[29]Tarafdar M,Tu Q,Ragu-Nathan B S,et al.The Impact of Technostress on Role Stress and Productivity[J].Journal of Management Information Systems,2007,24(1)1301-328.
[30]Judge T A,Locke E A,Durham C Cet al.Dispositional effects on job and life satisfaction[J].Journal of Applied Psychology,1998,83(1):17-34.
[31]Jonge J D,Schaufeli W B.Job characteristics and employee well-being:A test of Warr's Vitamin model in health care workers using structural equation modelling[J].Journal of Organizational Behavior,1998,19(4):387-407.
[32]王雁飞,朱瑜.组织社会化、信任、知识分享与创新行为:机制与路径研究[J].研究与发展管理,2012,24(2):34-46.
[33]Scott S G B R.Determinants of innovative behavior:A path model of individual innovation in the workplace[J].Academy of Management Journal M,1994,37(3):580-607.
[34]Allam Z.A study of relationship of job burnout and job anxiety with job involvement among bank employees[J].Management&Labour Studies,2007,32:136-145.
[35]黄俊,贾煜,桂梅等.公仆型领导对员工主动创新行为的影响--基于领导部属交换与员工工作投入的中介作用[J].科技进步与对策,2015,(21):145-150.
[36]Califf CSarker S.Sarker S,et al.The bright and dark sides of technostress:An empirical study of healthcare workers[C]Thirty Sixth International Conference on Information Systems.Fort Worth,2015.
[37]Tarafdar M.Pullins E B,Ragu-Nathan T S.Technostress:Negative effect on performance and possible mitigations[J].Information Systems Journal,2015,25(2):103-132.
[38]Srivastava S C,Chandra S.Shirish A.Technostress creators and job outcomes:Theorising the moderating influence of personality traits:Technostress creators and job outcomes[J].Information Systems Journal,2015,25(4):355-401.