权力对人情冲突中失望人际效应的调节作用
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摘要
在混合关系中,中国人常常遇到如何遵从人情法则的所谓"人情困境"。由于对人情法则的不同解释,处在"人情困境"中的双方时常会爆发冲突。失望情绪作为一种较为有效的冲突消解策略,其是否能够缓解这类冲突尚未被考察。实验一采用改进的多轮谈判博弈为范式,考察对手失望情绪的表达与否对个体的出价造成的影响。结果显示,与无情绪表达相比,对手表达失望情绪时个体的愧疚情绪、出价都不存在显著差异。为了进一步加强对手情绪表达时个体的自我卷入程度,同时凸显人情法则的效应,实验二纳入对手权力这一变量,采用谈判博弈考察对手的权力大小是否调节对手失望情绪的表达对个体出价的影响。结果显示,对手权力的主效应显著,对手高权力条件下时个体的出价显著高于对手低权力条件下时的个体出价(即做出让步);对手权力与失望情绪的交互作用显著,简单效应检验发现,在对手高权力条件下时,对手失望情绪的表达条件下的个体的愧疚情绪及出价显著高于无情绪表达时的个体的愧疚情绪及出价;中介效应分析发现个体的愧疚情绪中介了在对手高权力条件下时,对手失望情绪的表达对于个体出价的影响。结果表明,在有明确对手权力信息的情况下,失望情绪能够缓解"人情困境"中的冲突。最后指出了研究不足,分析了理论与实际意义。
As a common phenomenon in china, a renqing conflict arises when interdependent individuals hold incompatible positionsthat are rooted in different ideas about "the rules of renqing".In two experiments, we investigated the interpersonal effects of disappointment in renqing conflicts. In experiment 1, we didn't confirm the interpersonal effects of disappointment. To strengthen the effects of emotions and rules that are rooted in renqing, experiment 2 investigated the moderating role of power. Results of experiment 2 demonstrate that interpersonal effects of disappointment depend on bargainer's power. When participants interacted with a high-power bargainer, the disappointment evoked a complementary emotion(guilt), this complementary guilt led participants to offer more to low-power counterparts who reported nothing. Some key points of further studies were concluded as well.
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