面孔可信度与行为可信度对人际信任的影响:不同人际交往阶段间的差异
详细信息    查看官网全文
摘要
信任是人与人之间交往的基础,人际信任对于个体的社会适应以及个体的生存都有着重要的意义。在与他人的交往过程中,第一印象尤其重要。所以在交往的初始阶段,面孔在信任关系的建立过程中,面孔作为主要的信息来源起着重要的作用(Van’t Wout&Sanfey,2008)。但随着与他人交往的进一步深入,行为信息在个体的决策过程中也扮演着重要的角色(Chang,Doll,van’t Wout,Frank,&Sanfey,2010)。本研究考察在人际交往初始阶段和后期阶段,面孔可信度和行为可信度对于人际信任的影响及其不同阶段上的差异。以往的研究主要利用信任游戏和可信度评价来考察个体的人际信任。其中信任游戏是一种用以考察经济决策中人际信任的产生过程和影响因素的实验范式,主要考察的是个体的信任行为,而可信度判断考察的是个体的信任信念。因此,本研究利用单方三轮信任游戏范式(即被试只担当信任方,并与虚拟的被信方进行两轮以上的互动)以及随后的可信度评价两种方法,对36位大学本科生(M=21.42,SD=1.03)进行施测。最后采用重复测量方差分析的方法来考察被信方的面孔和行为信息对于信任方信任的影响。结果发现:(1)在初始阶段,即第一轮博弈时,被信方的面孔可信度会显著影响信任方对其的信任行为(F=37.012,p<.01,η~2=.493),面孔看上去更可信的被信方将获得更多投资。(2)在后期阶段,即最后一轮博弈时,被信方的行为可信度显著影响信任方对其的信任行为(F=31.928,p<.01,η~2=.457),返还利润的被信方将获得更多投资。面孔信息对于信任方的信任行为的影响不再显著(F=0.202,p=.656,η~2=.005)。但是面孔可信度依然会影响信任方对于被信方的信任信念。经过三次博弈之后,信任方对于被信方的信任判断依然受面孔信息的影响,认为面孔可信的被信方更可信(F=4.404,p<.05,η~2=.104)。
Trust is an important basis for the formation of interpersonal communication, which contributes much to social adaptation and survival for individual. Primary impression is particularly important in the process of interaction with others. So in the process of building a trust relationship for the first time, face as the main source of information plays an important role(Van't Wout & Sanfey, 2008). However, the existing studies have shown that along with the further interaction with others, social behavior also plays a crucial role in human decision-making process in social activities(Chang, Doll, van't Wout, Frank, & Sanfey, 2010). This study is aimed to mainly examine the influences of facial and behavioral trustworthiness on interpersonal trust at the initial stage and the later stage and the differences at different stages. Previous studies mainly used the Trust Game and trustworthiness evaluation to examine individual interpersonal trust. The Trust Game is an experiment paradigm used to investigate the process and influence factors of interpersonal trust in economic decision-making. The Trust Game is used to mainly examine individual trust behavior, and trustworthiness evaluation is generally used to investigate individual trust belief. Therefore, current study uses two kinds of methods to investigate the influences of trustee's face and behavior information for trustor: the paradigm of one-way multiround-format Trust Game(participant-as-investor only) and the subsequent trustworthiness evaluation. Thirty six undergraduates are measured(M=21.42, SD=1.03), and repeated measures analysis of variance(ANOVA) method is adopted to examine the effects. Our results show that:(1)at the initial stage(the first round of the game), facial trustworthiness of trustee significantly affects the trust behavior of the trustor(F=37.012,p<.01,η~2=.493). More specifically, trustworthy faces can get more investment than untrustworthy faces do.(2)In the later stage(the last round of the game), behavioral trustworthiness of trustee significantly affects trust behavior of the trustor(F=31.928,p<.01,η~2=.457). And trustee who reciprocates will obtain more investment. And the effect of face information for trust behavior of trustor was not significant(F=0.202,p=.656,η~2=.005). However, the facial trustworthiness can still affect the trust belief of the trustor for the trustee. After three-round games, trust judgment to the trustee is still influenced by the face information of the trustee. So trustor are still inclined to judge the trustee with the trusted face as more credible(F=4.404,p<.05,η~2=.104).
引文

© 2004-2018 中国地质图书馆版权所有 京ICP备05064691号 京公网安备11010802017129号

地址:北京市海淀区学院路29号 邮编:100083

电话:办公室:(+86 10)66554848;文献借阅、咨询服务、科技查新:66554700