天津市和平区新型电子政府模型研究
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摘要
21世纪是数字化和网络化的世纪,传统政府运作模式将政府公务员像镙钉一样被固定在某个岗位上,政府部门整体的运作缺乏弹性,对理性和规范的追求甚至超越了政府工作目标本身。零散而孤立的管理职能、基于人力的文书和档案处理以及复杂的事件呈报和处理程序,使得机构不断增大而效率却不断降低。政府作为全社会中最大的信息拥有者、最大的信息技术的用户,有效的利用信息技术,可以建立一个更加勤政、廉政、精简和有竞争力的政府。本文对如何建立区域性高效快捷的各级网上政府进行研究。第一章阐述了电子政务的意义,明确了所研究的基本内容。第二章对西方各国电子政务的发展进行了回顾,并与我国电子政务发展进行对比,进而分析我国电子政务发展所存在的问题。第三章对如何建立区域性电子政府进行了理论分析,指出了电子政府的建设是信息网络技术应用于政府管理的必然趋势。第四章对建立新型电子政府模型进行分析。第五章对内、外网的结构进行了研究,电子政府的建设应以提高办事效率节约行政成本为导向。第六章对天津和平区电子政府进行了实例分析。作者在2004年到2008年间,参与了天津市和平区电子政府工程的建设,取得了大量第一手资料;在总结电子政务发展遇到的一些问题后,对政府职能、政务流程、信息共享等问题进行了深入研究,结合相关公共管理学和信息技术专业知识,对建设新型电子政府模型设计了可行性设计方案。
The 21st century is highly digitized and networked. However, the traditional mode of the government operation regards the government servants as screwdrivers in a fixed position with the daily routine work. The overall operation of the government departments is short of flexibility, the pursuit of ration and norms even goes beyond the objectives of government itself. Fragmented and isolated management functions, the human-based documents and archives processes as well as the complicated event reporting and processing system make government framework increase and efficiency decrease. As the biggest owner of information in the society and the largest user of information technology, the effective use of information technology could help the government to become more diligent, honest, competitive and streamlined. In this paper, the establishment of a regional high-performance and efficient E-Government at all levels is studied and discussed. Chapter 1 deals with the significance of the E-Government and specifies the contents of the study. Chapter 2 reviews the developments of the E-Government in the western countries and China. Based on the comparison between the two, the problems of the current E-Government development in China are analyzed. Chapter 3 theoretically analyzes how to create a regional E-Government and points out that the E-Government is an inevitable trend in applying the information network technology into the government management. Chapter 4 establishes a model of a novel E-Government and processes the corresponding analysis. Chapter 5 makes the research of the internal and external network frameworks, concluding that the establishment of the E-Government should be oriented based on enhancing the efficiency and reducing the cost. Chapter 6 shows an example of the E-Government of Heping District, Tianjin. The author participated in the Heping District, Tianjin e-government projects from 2004 to 2008 and achieved a great deal of firsthand information. Reviewing the problems in E-government development and conducting an in-depth research in the government’s functions, the chief process, information sharing and etc, I proposed a feasible design in this thesis for the construction of a new type of E-government model combining with the relevant public administration and information technology expertise.
The 21st century is highly digitized and networked. However, the traditional mode of the government operation regards the government servants as screwdrivers in a fixed position with the daily routine work. The overall operation of the government departments is short of flexibility, the pursuit of ration and norms even goes beyond the objectives of government itself. Fragmented and isolated management functions, the human-based documents and archives processes as well as the complicated event reporting and processing system make government framework increase and efficiency decrease. As the biggest owner of information in the society and the largest user of information technology, the effective use of information technology could help the government to become more diligent, honest, competitive and streamlined. In this paper, the establishment of a regional high-performance and efficient E-Government at all levels is studied and discussed. Chapter 1 deals with the significance of the E-Government and specifies the contents of the study. Chapter 2 reviews the developments of the E-Government in the western countries and China. Based on the comparison between the two, the problems of the current E-Government development in China are analyzed. Chapter 3 theoretically analyzes how to create a regional E-Government and points out that the E-Government is an inevitable trend in applying the information network technology into the government management. Chapter 4 establishes a model of a novel E-Government and processes the corresponding analysis. Chapter 5 makes the research of the internal and external network frameworks, concluding that the establishment of the E-Government should be oriented based on enhancing the efficiency and reducing the cost. Chapter 6 shows an example of the E-Government of Heping District, Tianjin. The author participated in the Heping District, Tianjin e-government projects from 2004 to 2008 and achieved a great deal of firsthand information. Reviewing the problems in E-government development and conducting an in-depth research in the government’s functions, the chief process, information sharing and etc, I proposed a feasible design in this thesis for the construction of a new type of E-government model combining with the relevant public administration and information technology expertise.
引文
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[22]薛华成,管理信息系统,清华大学出版社2003-12
[23]William Sherman,虚拟现实系统:接口、应用与设计,电子工业出版社,2004
[24] Craig S.Mullins,数据库管理:实践与过程,电子工业出版社2004
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[26]修文群,新一代数字城市建设指南,科学出版社,2006
[27]崔占福,在全国政府系统办公自动化工作会议上的讲话,信息化建设,2000(1):3～5
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[29]顾丽梅,大众传媒与行政发展,理论与改革,2001(1):
[30]金太军,论政府的网上责任[J].公共行政,2004(5)
[31]徐晓林,杨兰蓉,电子政务导论[M],北京:科学技术出版社,2002
[32]钱健,谭伟贤,数字城市建设,科学出版社,2007
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[34]方美琪,电子商务概念(第2版)[M],清华大学出版社,2002
[35]徐中奇,行政生态学研究述评及其对我国行政改革的启发[J],江西行政学院学报,1999(4)
[36]姜奇平,汪向东.行政环境与电子政务的策略选择[J],中国社会科学,2004(2)
[37]李传军文,信息技术对公共行政的影响,中国行政管理,2000(8)
[38]谢阳群,美国联邦政府的信息资源管理[J],国外社会科学, 2001(5)
[39]李军鹏,公共服务型政府[M],北京:北京大学出版社,2004
[40]简-芳汀,构建虚拟政府[M],北京:中国人民大学出版社,2004
[41]郭励弘,电子政务绩效评估的制度缺失[J],新经济导刊,2005(88)
[42]刘家栋,2004年武汉经济社会发展白皮书[M],武汉:武汉出版社,2004
[43] C.Girot: Taking Administrative Law to the Digital Era, The EDI Law Review 8:2001
[44]《国家信息化领导小组关于我国电子政务建设的指导意见》,中办发17号文件转,2002-8-5
[2]侯卫真:《电子政务的建设与发展》,中国人民大学出版社,2006,2～10
[3]侯卫真:《电子政务的建设与发展》,中国人民大学出版社,2006,20～33
[4]江泽民,《全面建设小康社会,开创中国特色社会主义事业新局面》,2003
[5]刘颖,我国电子政务建设发展现状与预测[J],当代通信,2005(5)
[6]刘学然,中国电子政务建设与指导实务全书,中国社会出版社,2007-11,845
[7]祁健,发展电子政务的意义之我见,佛山在线,2008-8-13
[8]陈莹芳,美国政府资讯指引服务的发展成因及诠释资料大学图书馆学报(台湾),1999(1):69～88
[9]刘学然,中国电子政务建设与指导实物全书,中国社会出版社,2007-11,855～862
[10]张彬,中国电子政务发展现状及对策分析[J],前沿,2003(6)
[11]苏新宁等,电子政务理论,国防工业出版社,2003-9
[12]宋军,中国电子政务建设存在的问题与解决对策[J],理论探索,2003(3)
[13]徐绍史,加快政务信息化步伐,创新和规范行政行为,信息化建设,2001(8):1～3
[14]余醒,电子政务如何转型[J].中国电子商务杂志,2003(9)
[15]张成福,电子化政府:发展及其前景,中国人民大学学报,2000(3):4～11
[16]张国云,美国电子政府考察报告[N],中国经济导报,2002-04-08
[17]曲成义,电子政务面临的挑战,信息化建设,2001(11):12～15
[18]王辉,朱慧涛,我国电子政务建设中的障碍与对策[J].安徽大学学报(哲学与社会科学版),2003(4)
[19]国家行业标准,CJJ/T 106-2005
[20]称朝晖,INTERNET网络信息安全问题及其对策[J].图书馆, 1996(6)
[21]埃史尔,thinking in java,机械工业出版社,2007
[22]薛华成,管理信息系统,清华大学出版社2003-12
[23]William Sherman,虚拟现实系统:接口、应用与设计,电子工业出版社,2004
[24] Craig S.Mullins,数据库管理:实践与过程,电子工业出版社2004
[25]刘荣华/张杨/聂颂等,Oracle数据库管理与应用系统开发,2005
[26]修文群,新一代数字城市建设指南,科学出版社,2006
[27]崔占福,在全国政府系统办公自动化工作会议上的讲话,信息化建设,2000(1):3～5
[28]祁延莉,中国政府网站:差距与思考,图书情报工作,2000(12):32～35
[29]顾丽梅,大众传媒与行政发展,理论与改革,2001(1):
[30]金太军,论政府的网上责任[J].公共行政,2004(5)
[31]徐晓林,杨兰蓉,电子政务导论[M],北京:科学技术出版社,2002
[32]钱健,谭伟贤,数字城市建设,科学出版社,2007
[33]国家行业标准,CJJ/T 106-2005
[34]方美琪,电子商务概念(第2版)[M],清华大学出版社,2002
[35]徐中奇,行政生态学研究述评及其对我国行政改革的启发[J],江西行政学院学报,1999(4)
[36]姜奇平,汪向东.行政环境与电子政务的策略选择[J],中国社会科学,2004(2)
[37]李传军文,信息技术对公共行政的影响,中国行政管理,2000(8)
[38]谢阳群,美国联邦政府的信息资源管理[J],国外社会科学, 2001(5)
[39]李军鹏,公共服务型政府[M],北京:北京大学出版社,2004
[40]简-芳汀,构建虚拟政府[M],北京:中国人民大学出版社,2004
[41]郭励弘,电子政务绩效评估的制度缺失[J],新经济导刊,2005(88)
[42]刘家栋,2004年武汉经济社会发展白皮书[M],武汉:武汉出版社,2004
[43] C.Girot: Taking Administrative Law to the Digital Era, The EDI Law Review 8:2001
[44]《国家信息化领导小组关于我国电子政务建设的指导意见》,中办发17号文件转,2002-8-5