面向用户的整车制造二维供应链及其信息集成研究
|
摘要
汽车制造产业的特点决定了其时间跨度长、产业链长、管理维度多,统筹管理难度大。特别是随着中国汽车市场规模的迅速扩大和竞争的加剧,产业链的精益管理成为整车制造亟待解决的问题之一。信息集成技术是有效解决供应链管理的重要手段,如何在现代制造环境下利用信息集成技术解决供应链制造成本高、管理效率低等问题,就成为汽车供应链管理理论和实践面临的重要课题。因此,本文的研究具有重要的理论价值与实践意义。
论文界定了从纵向和横向二个维度进行信息管理的供应链的内涵,其中纵向信息管理就是对供应链信息流标准方向,包括从供应商、整车企业及其内部各个部门之间生产信息与技术信息、销售商和顾客之间的信息流动进行管理;而横向信息管理则是对顾客与顾客之间、销售商与销售商之间、整车厂与整车厂之间或供应商与供应商之间的信息流动进行管理。
构建了面向用户的二维集成化供应链架构,即利用WEB2.0的原理,建立了面向用户的集成化供应链技术架构、业务架构和服务架构,以实现以用户为中心的横向和纵向的信息集成;建立了以用户为中心的流程构建模式,以此分析整车企业、供应商和零部件企业横向和纵向同步和异步的流程分类,从理论上探讨了降低供应链交易成本、提高供应链管理效率的途径。
分析了整车制造供应链中供应端下游信息的共享、整车制造过程中生产和技术信息共享、销售端需求信息共享的现状以及对成本的影响,提出了二维供应链集成模型,从理论上提出零部件供应商之间,供应商、整车厂与销售商、及销售商之间的信息集成和交互机制及策略。论文取得了以下创新性研究成果:
①通过建立面向用户的整车制造二维动态链式架构模型,能够让汽车行业的管理思维由单纯的一维的思维方式,向二维的思维方式转变,实现产业链矩阵式地管理,从而让顾客、销售商、整车厂、供应商等供应链上的所有用户,能获得更加全面、准确、真实、有效的信息。
②对整车制造供应链中横向的供应信息、技术与生产信息以及销售信息进行集成,实现整车制造供应链上所有用户最大限度的信息资源共享,提高整个供应链的运行效率和效益。
③基于Web2.0设计理念、采用SOA架构,设计满足管理需求的集成化供应链业务架构、技术架构、功能架构等,动态集成横向和纵向的供应链信息,实现面向用户的整车制造二维供应链及其信息交互机制。
最后,结合某企业整车制造供应链的管理现状和信息化现状,详细分析了该企业利用二维供应链集成模型对供应商之间、整车企业内部跨生产系统和技术系统、销售商之间信息共享的实施效果,结果表明:本文提出的二维供应链信息集成管理方法有利于提高供应链的管理效率,降低供应链运作成本,进而为优化汽车供应链管理提供了新的建设思路。
The feature of automobile manufacture industry determines its long span of the time , long industry chain , many dimesion of the management, huge difficulty of the coordinating management. Specially along with the quick enlargement of the scale of the Chinese automobile marketing and aggravatement of the competition, lean management is one of the unsolved problem of the automobile manufacture . Information technology is the important approach to solve the supply chain management. How to make use information technology to solve the problems about high cost , low efficiency of the management is the important issue of the theory and practice. Therefore , the study of the article has important theoretical value and practical Significance.
The article defines the longitudinal and horizontal two dimensional information management’s supply chain connotation(longitudinal and horizontal management of the supply chain ), in which, longitudinal management is the standard information orientation of the supply chain including information stream of the supplier, automobile enterprise(internal yielding technology and technology information), distributor and clients; horizontal management is the information stream between clients, between distributors, between automobile enterprises and between suppliers.
The article creates the user-oriented two-dimensional supply chain integration architecture , which makes use of the web2.0 principle, and builds user-oriented technolog, business , service architecture, in order to realize horizontal and vertical user-centered information integration, and user-centerd procedure constructing pattern, in order to automobile enterprise , suppliers and distributors’horizontal and vertical synchronous and asynchronous procedure classification. The paper probes into some approach to enchance the management efficiency of the supply chain and decrease the cost of the supply chain.
The article analyzes downstream information sharing of the automobile manufacture supply chain, yielding and technology information sharing during the manufacturing procedure and requirement information sharing in the sell-side and the influence to the cost, brings out two-dimensional supply-chain integrating model, and then brings out the information integrating and interacting mechanism.between suppliers, supplier , automobile enterprise and distributors, and distributors .
The article obtains the following creative study achievement:
①By building user-oriented automobile manufacture two-dimensional dynamical architecture, it can let the managerial idea convert one dimensional pattern into two dimensional patterns, realizes the supply chain matrix management in ordre to make all users including clients, distributors, automobiles and suppliers obtain more comprehensive, prise, actual and efficient information.
②To integrate horizontal supply information, technology and yielding information , sales information of the automobile manufacture supply chan realizes maximum information sharing of all users in the supply chain in order to increase the efficiency and performace of the whole supply chain.
③Based on web2.0 desiegning idea, by soa architecture, it designes integratin supply chain business architecture, technology architecture, functional architecture,integrates the longitudinal and horizontal supply chain information dynamically, realizes user-oriental automobile manufacture two-dimensional supply chain and information interaction mechanism.
At last , according to the managerial current situation and information status quo of X automobile manufacture corporation the paper , the article analyzes the information integrating efficiency of the enterprise by two-dimensional supply chain model to suppliers , automobile enterprise’yielding and technology and distributors. The results shows that the two-dimensional supply chain information integrating management method ,the article brings out, enchances the efficient management , decreaces operating cost. and then it provides new constructing idea to optimize the automobile supply chain .
论文界定了从纵向和横向二个维度进行信息管理的供应链的内涵,其中纵向信息管理就是对供应链信息流标准方向,包括从供应商、整车企业及其内部各个部门之间生产信息与技术信息、销售商和顾客之间的信息流动进行管理;而横向信息管理则是对顾客与顾客之间、销售商与销售商之间、整车厂与整车厂之间或供应商与供应商之间的信息流动进行管理。
构建了面向用户的二维集成化供应链架构,即利用WEB2.0的原理,建立了面向用户的集成化供应链技术架构、业务架构和服务架构,以实现以用户为中心的横向和纵向的信息集成;建立了以用户为中心的流程构建模式,以此分析整车企业、供应商和零部件企业横向和纵向同步和异步的流程分类,从理论上探讨了降低供应链交易成本、提高供应链管理效率的途径。
分析了整车制造供应链中供应端下游信息的共享、整车制造过程中生产和技术信息共享、销售端需求信息共享的现状以及对成本的影响,提出了二维供应链集成模型,从理论上提出零部件供应商之间,供应商、整车厂与销售商、及销售商之间的信息集成和交互机制及策略。论文取得了以下创新性研究成果:
①通过建立面向用户的整车制造二维动态链式架构模型,能够让汽车行业的管理思维由单纯的一维的思维方式,向二维的思维方式转变,实现产业链矩阵式地管理,从而让顾客、销售商、整车厂、供应商等供应链上的所有用户,能获得更加全面、准确、真实、有效的信息。
②对整车制造供应链中横向的供应信息、技术与生产信息以及销售信息进行集成,实现整车制造供应链上所有用户最大限度的信息资源共享,提高整个供应链的运行效率和效益。
③基于Web2.0设计理念、采用SOA架构,设计满足管理需求的集成化供应链业务架构、技术架构、功能架构等,动态集成横向和纵向的供应链信息,实现面向用户的整车制造二维供应链及其信息交互机制。
最后,结合某企业整车制造供应链的管理现状和信息化现状,详细分析了该企业利用二维供应链集成模型对供应商之间、整车企业内部跨生产系统和技术系统、销售商之间信息共享的实施效果,结果表明:本文提出的二维供应链信息集成管理方法有利于提高供应链的管理效率,降低供应链运作成本,进而为优化汽车供应链管理提供了新的建设思路。
The feature of automobile manufacture industry determines its long span of the time , long industry chain , many dimesion of the management, huge difficulty of the coordinating management. Specially along with the quick enlargement of the scale of the Chinese automobile marketing and aggravatement of the competition, lean management is one of the unsolved problem of the automobile manufacture . Information technology is the important approach to solve the supply chain management. How to make use information technology to solve the problems about high cost , low efficiency of the management is the important issue of the theory and practice. Therefore , the study of the article has important theoretical value and practical Significance.
The article defines the longitudinal and horizontal two dimensional information management’s supply chain connotation(longitudinal and horizontal management of the supply chain ), in which, longitudinal management is the standard information orientation of the supply chain including information stream of the supplier, automobile enterprise(internal yielding technology and technology information), distributor and clients; horizontal management is the information stream between clients, between distributors, between automobile enterprises and between suppliers.
The article creates the user-oriented two-dimensional supply chain integration architecture , which makes use of the web2.0 principle, and builds user-oriented technolog, business , service architecture, in order to realize horizontal and vertical user-centered information integration, and user-centerd procedure constructing pattern, in order to automobile enterprise , suppliers and distributors’horizontal and vertical synchronous and asynchronous procedure classification. The paper probes into some approach to enchance the management efficiency of the supply chain and decrease the cost of the supply chain.
The article analyzes downstream information sharing of the automobile manufacture supply chain, yielding and technology information sharing during the manufacturing procedure and requirement information sharing in the sell-side and the influence to the cost, brings out two-dimensional supply-chain integrating model, and then brings out the information integrating and interacting mechanism.between suppliers, supplier , automobile enterprise and distributors, and distributors .
The article obtains the following creative study achievement:
①By building user-oriented automobile manufacture two-dimensional dynamical architecture, it can let the managerial idea convert one dimensional pattern into two dimensional patterns, realizes the supply chain matrix management in ordre to make all users including clients, distributors, automobiles and suppliers obtain more comprehensive, prise, actual and efficient information.
②To integrate horizontal supply information, technology and yielding information , sales information of the automobile manufacture supply chan realizes maximum information sharing of all users in the supply chain in order to increase the efficiency and performace of the whole supply chain.
③Based on web2.0 desiegning idea, by soa architecture, it designes integratin supply chain business architecture, technology architecture, functional architecture,integrates the longitudinal and horizontal supply chain information dynamically, realizes user-oriental automobile manufacture two-dimensional supply chain and information interaction mechanism.
At last , according to the managerial current situation and information status quo of X automobile manufacture corporation the paper , the article analyzes the information integrating efficiency of the enterprise by two-dimensional supply chain model to suppliers , automobile enterprise’yielding and technology and distributors. The results shows that the two-dimensional supply chain information integrating management method ,the article brings out, enchances the efficient management , decreaces operating cost. and then it provides new constructing idea to optimize the automobile supply chain .
引文
[1]廖旭旺,康慕宁.基于互联网的EDI研究[J].微处理机,2008,2(1):13-15.
[2]刘钧,唐承统.基于com的制造业信息集成[J].现代制造工程,2003,5(6):15-17.
[3]龙甚羊,蔡长韬.在Cobra平台上实现CAD/CAPP/PDM系统集成[J].轻工机械,2008,4, (26):34-36.
[4]徐晋晖. Agent模型与联盟机制研究[D].北京:清华大学计算机系,2000.
[5]殷国鹏.基于Web服务的供应链集成研究[J].微型计算机信息,2004,(2):58-63.
[6]张五常.交易成本的范式[ J ].社会科学战线, 1999,(1):3.
[7]林勇,马士华.基于EDI的供应链信息组织与集成模式[J].科学管理研究,2000,18(5):25-26.
[8]王东勃,王润孝,盛义军等.基于XML的供应链信息集成技术研究[J].计算机工程与应用,2004(10):18-20.
[9]卓炜,廖文和.基于产品结构工作流的PDM与ERP集成[J].机械制造与自动化,2004,33(4):71-75.
[10] Mehmet B,Wolfgang F,John J K. Measuring supply chaincoupling:an information system perspective [J] .European Journal ofPurchasing& Supply Management,2002(8):161-171.
[11]吕贤睿,单汩源.供应链管理信息集成与共享的技术实现[J].长春理工大学学报:综合版,2006,2(2):164-167.
[12] Taco van der Vaar,Dirk Pieter van Donk.A critical review ofsurvey -based research in supply chain integration[J].Internationaljournal of production economics,2008,111:42-55.
[13] Harland C M,Caldwell N D,Powell P et al. Barriers tosupply chain information integration: SMEs adrift of eLands[J].Journal of operations management,2007,25:1234-1254.
[14]张中秋.基于Web Service的供应链管理信息集成[J].开发研究与设计技术,2007,9:717-719.
[15]员巧云,刘斌,陈剑.供应链上信息流集成的实现和优化[J].科学学与科学技术管理,2007,( 7):14-17.
[16]刘开军,张子刚.集成供应链中的不确定因素及协调对策[J].科技管理研究,2007,7:229-231.
[18]陈红霞.供应链中的信息共享模型研究[J].现代商贸工业,2008,(22):63-65.
[19]卞亦文,王有森.供应链中信息流的运作模式分析[J].中国管理信息化,2008,11(22):62-65.
[20]张启文,徐琪.基于SOA和ESB的供应链快速响应系统集成研究[J].计算机应用,2009,29(9):2523-2526.
[21]董尹.供应链信息一体化研究综述[J].科技情报开发与经济,2009,19(23):133-137.
[22]舒彤,陈收,汪寿阳.供应链协同的供应商选择与销售预测,2009.10.
[23]马士华,桂华明.基于供应驱动的供应链协同技术与管理,2009.2.
[24]王志国.供应链中实施信息共享的策略研究[J].江苏商论,2010,( 1):30-32.
[25]许伟.供应链中信息共享障碍与协同研究[J].中国新技术新产品,2010,(7):53-54.
[26]叶青,熊茂华.基于Web的ERP与供应链的集成的研究[J].河北省科学院学报,2006,23(3):60-63.
[27] Marc J.schniederjans.电子商务运营管理[M].北京:中国人民大学出版社,2005.
[28] Cao,Q. and Siau,K. Modeling the Bullwiip Effect in Supply-chains Using Group Problem Solving Approach[J]. Information Resource Management,2000,13:123-140.
[29] Cachon,G.P.and Fisher,M.Supply-chain Inventory Management and the Value of Shared Information[J].Management Science,2000,45(8):16-24.
[30] Barrett,M .and Hogenson,A. Why and How to Become EDI Enabled[J].Transportation & Distribution, 1998,8:67-70.
[31] M anfred P. Some qualitat ive differences betw een the replicato r dynam ics of two p layer and n p layer games [J ]. NonlinearA nalysis, Theo ry, M ethods &App licat ions, 1997, 30 (3) : 1411- 1417.
[32] Donald J.Bowersox,David J. Closs, M. Bixby Cooper, Supply Chain Logistics Management[M].北京:机械工业出版社,2002.
[33] G.Stalk, T. Hout. Competing Against Time -How Time - Based Competition is Reshaping Global Markets[M].New York: Free Press,1990.
[34]杨文丽,董书赞.模糊评判在游客满意度分析中的应用[J].经济与发展,2005,3 (8):73-75.
[35]傅金龙.层次分析法在综合评定中的应用[J].农业技术经济,1988,7(5):6 - 8.
[36]孙菁,马万太.服务质量衡量及其客户满意度评价系统研究[J] .商业研究,2003 (17) :24 - 27.
[37] kirk A.Patterson, Curtis M. Grimm, Thomas M. Adopting New Technologies for supply Chain Management. Transportation Research,2003,39(10): 95-121.
[38]薛明德,王茂林,杨波.物流系统规划与设计[M].北京:企业管理出版社,2004.
[39]霍佳震,马秀波,朱琳婕.集成化供应链绩效评价体系及应用[M].北京:清华大学出版社,2005.
[40]姚卫新.闭环供应链的设计原则[J].物流技术,2004 (5) :18 -20.
[41]夏绪辉,刘飞.逆向供应链的内涵及其体系结构[J] .中国机械工程,2004 (1) :30 - 34.
[42]骆温平.物流与供应链管理.北京:电子工业出版社,2002.
[43] James R. Stock and Gouglas M.Lambert. Strategic Logistics Management. 4e.New York:McGraw Hill,2001.
[44]谢识予.经济博弈论[M].上海:复旦大学出版社,2004: 245- 273.
[45] Berninghaus S K, Eh rhart Kari2M art in. The pow er of ESS: A n experimental study [J].Journal of Evolut ionary Econom ics, 2003, 13: 161- 181.
[46]孙庆文,陆柳,严广东等.不完全信息条件下演化博弈均衡的稳定性分析[J].系统工程理论与实践,2003 (7) :11- 16.
[47] Fudenberg D,L evineD K.The theo ry of learning in games [M].Cambridge:M IT P ress, 1998.
[48] Cressman R.Evo lut ionary game theo ry w ith two group of individuals [J].Games and Econom ic Behavio r,1995,11:237- 253.
[49]彭俊松.汽车行业客户关系管理系统[M].北京:电子工业出版社,2007.
[50] Gavirneni,S.,Kapuscinski,R. and Tayur,S. Value of Information in Capacitated Supply-chains[J]. Management Science , 2000, 45(1): 16-24.
[51]马士华,林勇.供应链管理[M].北京:机械工业出版社, 2004.
[52]陈安,刘鲁.供应链管理问题的研究现状及挑战[J].系统工程学报, 2000, 15(2):179-186.
[53]刘红,王平.基于不同预测技术的供应链牛鞭效应分析.系统工程理论与实践,2007.
[54]汤代禄.互联网的变革:Web 2.0理念与设计[M].北京:电子工业出版社,2007.
[55] Blanchard O J.The production and inventory behabvior of the American automobile industry[J].J Political Economy,1983,(3):379.
[56]周良,徐国华.供应链协调机制的研究[J].西安电子科技大学学报(社会科学版),2004,(1):7.
[57] Donald J.Bowersox,David J. Closs, M. Bixby Cooper, Supply Chain Logistics Management[M].北京:机械工业出版社,2002.
[58] G.Stalk, T. Hout. Competing Against Time -How Time - Based Competition is Reshaping Global Markets[M].New York: Free Press,1990.
[59]雷蒙德叶,克瑞皮尔逊,乔治科兹梅特斯基著.唐文焕译.零时----及时响应客户需求的创新战略[M].北京:电子工业出版社,2002.
[60]杨文丽,董书赞.模糊评判在游客满意度分析中的应用[J] .经济与发展,2005 ,3 (8) :73 - 75.
[61]傅金龙.层次分析法在综合评定中的应用[J].农业技术经济,1988 ,7 (5) :6 - 8.
[62]孙菁,马万太.服务质量衡量及其客户满意度评价系统研究[J] .商业研究,2003 (17) :24 - 27.
[63] kirk A. Patterson, Curtis M. Grimm, Thomas M. Adopting New Technologies for supply Chain Management. Transportation Research,2003,39(10): 95-121.
[64]薛明德,王茂林,杨波.物流系统规划与设计[M].北京:企业管理出版社,2004.
[65]霍佳震,马秀波,朱琳婕。集成化供应链绩效评价体系及应用[M].北京:清华大学出版社,2005.
[66]姚卫新.闭环供应链的设计原则[J] .物流技术,2004 (5) :18 -20.
[67]夏绪辉,刘飞.逆向供应链的内涵及其体系结构[J] .中国机械工程,2004 (1) :30 - 34.
[68]骆温平.物流与供应链管理[M].北京:电子工业出版社,2002
[69] James R. Stock and Gouglas M.Lambert. Strategic Logistics Management. 4e.New York:McGraw Hill,2001
[70]谢识予.经济博弈论[M].上海:复旦大学出版社,2004: 245- 273.
[71] erninghaus S K, Eh rhart Kari2M art in. The pow er of ESS: A n experimental study [J]. Journal of Evolut ionary Econom ics, 2003, 13: 161- 181.
[72]孙庆文,陆柳,严广东,等.不完全信息条件下演化博弈均衡的稳定性分析[J].系统工程理论与实践,2003 (7) : 11- 16.
[73] Fudenberg D, L evineD K. The theo ry of learning in games [M]. Cambridge: M IT P ress, 1998.
[74] Cressman R. Evo lut ionary game theo ry w ith two group of individuals [J]. Games and Econom ic Behavio r, 1995, 11: 237- 253.
[75]张云涛,温浩宇.应用Web Service降低供应链信息系统总拥有成本[J].现代情报,2008,7:53-55.
[76]杨田田,李世其.以工作流驱动PDM与ERP集成方法研究[J].计算机集成制造系统,2005,11(11):1571-1575.
[77]韩雪梅,李跃宇.汽车制造企业供应链管理信息化建设探讨[J].技术与市场,2008,5:95-96.
[78]张金生.浅述供应链集成的营销管理思路[J].现代经济信息,2009,4:68.
[79]王琨,马金平,张磊.企业间ERP的概念框架[J].计算机技术与发展,2010,20(3):40-43.
[80]顾穗珊.企业内部供应链集成模式研究[J].工业经济技术,2008,27(12):124-127.
[81]赵树宽,王慧军,张晶敏.集成供应链间合作创新能力评价研究[J].中国工业经济,2010,7,2:68-77.
[82]卞亦文,王有森.供应链中信息流的运作模式分析[J].中国管理信息化,2008,11(22):62-65.
[83]万维新.供应链业务流程分析[J].当代经济,2008,(9):166-168.
[84]董尹.供应链信息一体化研究综述[J].科技情报开发与经济,2009,19(23):133-137.
[85]吴先金.供应链集成研究[J].中国流通经济,2007,(2):22-24.
[86]陈莹.SNS环境下的客户关系管理[J].经济研究导刊,2010,(8):182-183.
[87]何小红.PDM与ERP系统集成在制造企业中的应用[J].企业信息化,2008,(1):33-34.
[88]马文周.PDM与ERP集成技术探讨[J].中国科技信息,2009,(12):135-136.
[89]周至明,闫鑫,赵铭岩,徐洁.PDM与ERP集成研究及其实现[J].工程机械,2006(,2):4-7.
[90]刘建刚,韩向东.ERP与PDM的差异及集成模式研究[J].计算机应用,2002,31(5):65-67.
[91]朱诗生,谢晓珠,刁鸿.ERP系统的供应链管理研究与设计[J].现代电子技术,2009,(8):42-45.
[92]高英,徐伟,闫虹.CMS环境下PDM与ERP信息集成的分析与研究[J].机床与液压,2006,(3):216-218.
[93]郑巍,马海晶,曹晶.CMS系统中BOM表构造方法研究[J].计算机应用与软件,2006,23(8):142-144.
[94]郭金宝,戴跃洪. CIMS环境下ERP与PDM的集成研究[J].装备制造技术,2009(6):131-135.
[95]马兆彬,夏芳臣,涂海宁,张宗阳.PDM与ERP的数据集成方案应用研究[J].起重运输机械,2009(5):43-46.
[96]吕平,陈蔚芳.PDM与ERP的集成技术及其应用[J].航空制造技术,2006(11):101-104.
[97]曾芬芳,陈万领.PDM系统与ERP系统的接口重要性[J].中国制造业信息化,2003(6):36-37.
[98]罗英.供应链信息共享价值分析与模式研究[J].合作经济与科技,2008,(343):22-23.
[99]来旭明.供应链网络中信息共享研究进展及启示[J].生产力研究,2008,(11):151-154.
[100]朱静,吴家春,蒋馥.汽车供应链客户信息共享问题研究[J].情报科学,2005,23(7):1094-1097.
[101]杨威,汪磊.面向多对象的主动式信息分发服务模型[J].装备只会技术学院学报,2009,20(3):43-46.
[102]胡磊.论信息交互的用户信息行为理论基础[J].情报理论与实践,2010,33(3):46-49.
[103]蒋永明.基于供应链管理信息共享的应用探讨[J].物流科技,2010,(4):86-88.
[104]许伟.供应链中信息共享障碍与协同研究[J].中国新技术新产品,2010,(7):53-54.
[105]吴轩洪.供应链实现信息共享的价值分析[D].重庆:重庆大学(硕士学位论文),2004.
[106]李家清.基于供应链的信息共享研究[J].情报杂志,2008,(5):94-97.
[107]甘利人,李恒.科技用户信息搜寻过程中的问题解决机制研究[J].情报学报,2006,25(4):441-450.
[108] SARACEVICT.The stratified model of information retrieval interaction: extension and application [C]//Proceedings of the American Society for Information Science,,1997:313-327.
[109]刘刚.综合信息系统发展概论[M].北京:军事科学出版社,2002:21-24.
[110]王洪伟,吴家春,蒋馥.基于描述逻辑的本体模型研究[J].系统工程,2003,21(3):101-106.
[111]尤建新,杜学美,张英杰.汽车供应链的客户满意度评价指标体[J].工业工程与管理,2004,1(1):45-50.
[112]李枫林,贾君枝.客户关系管理中的客户信息分析[J].图书情报工作,2002,(12):61-64.
[113]鲁耀斌,张金隆,罗静.基于电子商务的汽车行业供应链管理模式研究[J].工业工程与管理,2002,(4):17-20.
[114] Alkis Papadopoullos. Information analysis and the content supply chain[J].KM word,2004,Vol.13,No.10-S 6.
[115]宋常,吴少华.我国绩效审计理论研究回顾与展望[J].审计研究,2004,(2).
[116]吴迪.供应链系统管理:系统集成与知识联盟[J].吉林大学社会科学学报,2000,(4):9-3.
[117]王林.中国汽车企业事实客户关系管理的思考[J].汽车工业研究,2002,(4):13-16.
[2]刘钧,唐承统.基于com的制造业信息集成[J].现代制造工程,2003,5(6):15-17.
[3]龙甚羊,蔡长韬.在Cobra平台上实现CAD/CAPP/PDM系统集成[J].轻工机械,2008,4, (26):34-36.
[4]徐晋晖. Agent模型与联盟机制研究[D].北京:清华大学计算机系,2000.
[5]殷国鹏.基于Web服务的供应链集成研究[J].微型计算机信息,2004,(2):58-63.
[6]张五常.交易成本的范式[ J ].社会科学战线, 1999,(1):3.
[7]林勇,马士华.基于EDI的供应链信息组织与集成模式[J].科学管理研究,2000,18(5):25-26.
[8]王东勃,王润孝,盛义军等.基于XML的供应链信息集成技术研究[J].计算机工程与应用,2004(10):18-20.
[9]卓炜,廖文和.基于产品结构工作流的PDM与ERP集成[J].机械制造与自动化,2004,33(4):71-75.
[10] Mehmet B,Wolfgang F,John J K. Measuring supply chaincoupling:an information system perspective [J] .European Journal ofPurchasing& Supply Management,2002(8):161-171.
[11]吕贤睿,单汩源.供应链管理信息集成与共享的技术实现[J].长春理工大学学报:综合版,2006,2(2):164-167.
[12] Taco van der Vaar,Dirk Pieter van Donk.A critical review ofsurvey -based research in supply chain integration[J].Internationaljournal of production economics,2008,111:42-55.
[13] Harland C M,Caldwell N D,Powell P et al. Barriers tosupply chain information integration: SMEs adrift of eLands[J].Journal of operations management,2007,25:1234-1254.
[14]张中秋.基于Web Service的供应链管理信息集成[J].开发研究与设计技术,2007,9:717-719.
[15]员巧云,刘斌,陈剑.供应链上信息流集成的实现和优化[J].科学学与科学技术管理,2007,( 7):14-17.
[16]刘开军,张子刚.集成供应链中的不确定因素及协调对策[J].科技管理研究,2007,7:229-231.
[18]陈红霞.供应链中的信息共享模型研究[J].现代商贸工业,2008,(22):63-65.
[19]卞亦文,王有森.供应链中信息流的运作模式分析[J].中国管理信息化,2008,11(22):62-65.
[20]张启文,徐琪.基于SOA和ESB的供应链快速响应系统集成研究[J].计算机应用,2009,29(9):2523-2526.
[21]董尹.供应链信息一体化研究综述[J].科技情报开发与经济,2009,19(23):133-137.
[22]舒彤,陈收,汪寿阳.供应链协同的供应商选择与销售预测,2009.10.
[23]马士华,桂华明.基于供应驱动的供应链协同技术与管理,2009.2.
[24]王志国.供应链中实施信息共享的策略研究[J].江苏商论,2010,( 1):30-32.
[25]许伟.供应链中信息共享障碍与协同研究[J].中国新技术新产品,2010,(7):53-54.
[26]叶青,熊茂华.基于Web的ERP与供应链的集成的研究[J].河北省科学院学报,2006,23(3):60-63.
[27] Marc J.schniederjans.电子商务运营管理[M].北京:中国人民大学出版社,2005.
[28] Cao,Q. and Siau,K. Modeling the Bullwiip Effect in Supply-chains Using Group Problem Solving Approach[J]. Information Resource Management,2000,13:123-140.
[29] Cachon,G.P.and Fisher,M.Supply-chain Inventory Management and the Value of Shared Information[J].Management Science,2000,45(8):16-24.
[30] Barrett,M .and Hogenson,A. Why and How to Become EDI Enabled[J].Transportation & Distribution, 1998,8:67-70.
[31] M anfred P. Some qualitat ive differences betw een the replicato r dynam ics of two p layer and n p layer games [J ]. NonlinearA nalysis, Theo ry, M ethods &App licat ions, 1997, 30 (3) : 1411- 1417.
[32] Donald J.Bowersox,David J. Closs, M. Bixby Cooper, Supply Chain Logistics Management[M].北京:机械工业出版社,2002.
[33] G.Stalk, T. Hout. Competing Against Time -How Time - Based Competition is Reshaping Global Markets[M].New York: Free Press,1990.
[34]杨文丽,董书赞.模糊评判在游客满意度分析中的应用[J].经济与发展,2005,3 (8):73-75.
[35]傅金龙.层次分析法在综合评定中的应用[J].农业技术经济,1988,7(5):6 - 8.
[36]孙菁,马万太.服务质量衡量及其客户满意度评价系统研究[J] .商业研究,2003 (17) :24 - 27.
[37] kirk A.Patterson, Curtis M. Grimm, Thomas M. Adopting New Technologies for supply Chain Management. Transportation Research,2003,39(10): 95-121.
[38]薛明德,王茂林,杨波.物流系统规划与设计[M].北京:企业管理出版社,2004.
[39]霍佳震,马秀波,朱琳婕.集成化供应链绩效评价体系及应用[M].北京:清华大学出版社,2005.
[40]姚卫新.闭环供应链的设计原则[J].物流技术,2004 (5) :18 -20.
[41]夏绪辉,刘飞.逆向供应链的内涵及其体系结构[J] .中国机械工程,2004 (1) :30 - 34.
[42]骆温平.物流与供应链管理.北京:电子工业出版社,2002.
[43] James R. Stock and Gouglas M.Lambert. Strategic Logistics Management. 4e.New York:McGraw Hill,2001.
[44]谢识予.经济博弈论[M].上海:复旦大学出版社,2004: 245- 273.
[45] Berninghaus S K, Eh rhart Kari2M art in. The pow er of ESS: A n experimental study [J].Journal of Evolut ionary Econom ics, 2003, 13: 161- 181.
[46]孙庆文,陆柳,严广东等.不完全信息条件下演化博弈均衡的稳定性分析[J].系统工程理论与实践,2003 (7) :11- 16.
[47] Fudenberg D,L evineD K.The theo ry of learning in games [M].Cambridge:M IT P ress, 1998.
[48] Cressman R.Evo lut ionary game theo ry w ith two group of individuals [J].Games and Econom ic Behavio r,1995,11:237- 253.
[49]彭俊松.汽车行业客户关系管理系统[M].北京:电子工业出版社,2007.
[50] Gavirneni,S.,Kapuscinski,R. and Tayur,S. Value of Information in Capacitated Supply-chains[J]. Management Science , 2000, 45(1): 16-24.
[51]马士华,林勇.供应链管理[M].北京:机械工业出版社, 2004.
[52]陈安,刘鲁.供应链管理问题的研究现状及挑战[J].系统工程学报, 2000, 15(2):179-186.
[53]刘红,王平.基于不同预测技术的供应链牛鞭效应分析.系统工程理论与实践,2007.
[54]汤代禄.互联网的变革:Web 2.0理念与设计[M].北京:电子工业出版社,2007.
[55] Blanchard O J.The production and inventory behabvior of the American automobile industry[J].J Political Economy,1983,(3):379.
[56]周良,徐国华.供应链协调机制的研究[J].西安电子科技大学学报(社会科学版),2004,(1):7.
[57] Donald J.Bowersox,David J. Closs, M. Bixby Cooper, Supply Chain Logistics Management[M].北京:机械工业出版社,2002.
[58] G.Stalk, T. Hout. Competing Against Time -How Time - Based Competition is Reshaping Global Markets[M].New York: Free Press,1990.
[59]雷蒙德叶,克瑞皮尔逊,乔治科兹梅特斯基著.唐文焕译.零时----及时响应客户需求的创新战略[M].北京:电子工业出版社,2002.
[60]杨文丽,董书赞.模糊评判在游客满意度分析中的应用[J] .经济与发展,2005 ,3 (8) :73 - 75.
[61]傅金龙.层次分析法在综合评定中的应用[J].农业技术经济,1988 ,7 (5) :6 - 8.
[62]孙菁,马万太.服务质量衡量及其客户满意度评价系统研究[J] .商业研究,2003 (17) :24 - 27.
[63] kirk A. Patterson, Curtis M. Grimm, Thomas M. Adopting New Technologies for supply Chain Management. Transportation Research,2003,39(10): 95-121.
[64]薛明德,王茂林,杨波.物流系统规划与设计[M].北京:企业管理出版社,2004.
[65]霍佳震,马秀波,朱琳婕。集成化供应链绩效评价体系及应用[M].北京:清华大学出版社,2005.
[66]姚卫新.闭环供应链的设计原则[J] .物流技术,2004 (5) :18 -20.
[67]夏绪辉,刘飞.逆向供应链的内涵及其体系结构[J] .中国机械工程,2004 (1) :30 - 34.
[68]骆温平.物流与供应链管理[M].北京:电子工业出版社,2002
[69] James R. Stock and Gouglas M.Lambert. Strategic Logistics Management. 4e.New York:McGraw Hill,2001
[70]谢识予.经济博弈论[M].上海:复旦大学出版社,2004: 245- 273.
[71] erninghaus S K, Eh rhart Kari2M art in. The pow er of ESS: A n experimental study [J]. Journal of Evolut ionary Econom ics, 2003, 13: 161- 181.
[72]孙庆文,陆柳,严广东,等.不完全信息条件下演化博弈均衡的稳定性分析[J].系统工程理论与实践,2003 (7) : 11- 16.
[73] Fudenberg D, L evineD K. The theo ry of learning in games [M]. Cambridge: M IT P ress, 1998.
[74] Cressman R. Evo lut ionary game theo ry w ith two group of individuals [J]. Games and Econom ic Behavio r, 1995, 11: 237- 253.
[75]张云涛,温浩宇.应用Web Service降低供应链信息系统总拥有成本[J].现代情报,2008,7:53-55.
[76]杨田田,李世其.以工作流驱动PDM与ERP集成方法研究[J].计算机集成制造系统,2005,11(11):1571-1575.
[77]韩雪梅,李跃宇.汽车制造企业供应链管理信息化建设探讨[J].技术与市场,2008,5:95-96.
[78]张金生.浅述供应链集成的营销管理思路[J].现代经济信息,2009,4:68.
[79]王琨,马金平,张磊.企业间ERP的概念框架[J].计算机技术与发展,2010,20(3):40-43.
[80]顾穗珊.企业内部供应链集成模式研究[J].工业经济技术,2008,27(12):124-127.
[81]赵树宽,王慧军,张晶敏.集成供应链间合作创新能力评价研究[J].中国工业经济,2010,7,2:68-77.
[82]卞亦文,王有森.供应链中信息流的运作模式分析[J].中国管理信息化,2008,11(22):62-65.
[83]万维新.供应链业务流程分析[J].当代经济,2008,(9):166-168.
[84]董尹.供应链信息一体化研究综述[J].科技情报开发与经济,2009,19(23):133-137.
[85]吴先金.供应链集成研究[J].中国流通经济,2007,(2):22-24.
[86]陈莹.SNS环境下的客户关系管理[J].经济研究导刊,2010,(8):182-183.
[87]何小红.PDM与ERP系统集成在制造企业中的应用[J].企业信息化,2008,(1):33-34.
[88]马文周.PDM与ERP集成技术探讨[J].中国科技信息,2009,(12):135-136.
[89]周至明,闫鑫,赵铭岩,徐洁.PDM与ERP集成研究及其实现[J].工程机械,2006(,2):4-7.
[90]刘建刚,韩向东.ERP与PDM的差异及集成模式研究[J].计算机应用,2002,31(5):65-67.
[91]朱诗生,谢晓珠,刁鸿.ERP系统的供应链管理研究与设计[J].现代电子技术,2009,(8):42-45.
[92]高英,徐伟,闫虹.CMS环境下PDM与ERP信息集成的分析与研究[J].机床与液压,2006,(3):216-218.
[93]郑巍,马海晶,曹晶.CMS系统中BOM表构造方法研究[J].计算机应用与软件,2006,23(8):142-144.
[94]郭金宝,戴跃洪. CIMS环境下ERP与PDM的集成研究[J].装备制造技术,2009(6):131-135.
[95]马兆彬,夏芳臣,涂海宁,张宗阳.PDM与ERP的数据集成方案应用研究[J].起重运输机械,2009(5):43-46.
[96]吕平,陈蔚芳.PDM与ERP的集成技术及其应用[J].航空制造技术,2006(11):101-104.
[97]曾芬芳,陈万领.PDM系统与ERP系统的接口重要性[J].中国制造业信息化,2003(6):36-37.
[98]罗英.供应链信息共享价值分析与模式研究[J].合作经济与科技,2008,(343):22-23.
[99]来旭明.供应链网络中信息共享研究进展及启示[J].生产力研究,2008,(11):151-154.
[100]朱静,吴家春,蒋馥.汽车供应链客户信息共享问题研究[J].情报科学,2005,23(7):1094-1097.
[101]杨威,汪磊.面向多对象的主动式信息分发服务模型[J].装备只会技术学院学报,2009,20(3):43-46.
[102]胡磊.论信息交互的用户信息行为理论基础[J].情报理论与实践,2010,33(3):46-49.
[103]蒋永明.基于供应链管理信息共享的应用探讨[J].物流科技,2010,(4):86-88.
[104]许伟.供应链中信息共享障碍与协同研究[J].中国新技术新产品,2010,(7):53-54.
[105]吴轩洪.供应链实现信息共享的价值分析[D].重庆:重庆大学(硕士学位论文),2004.
[106]李家清.基于供应链的信息共享研究[J].情报杂志,2008,(5):94-97.
[107]甘利人,李恒.科技用户信息搜寻过程中的问题解决机制研究[J].情报学报,2006,25(4):441-450.
[108] SARACEVICT.The stratified model of information retrieval interaction: extension and application [C]//Proceedings of the American Society for Information Science,,1997:313-327.
[109]刘刚.综合信息系统发展概论[M].北京:军事科学出版社,2002:21-24.
[110]王洪伟,吴家春,蒋馥.基于描述逻辑的本体模型研究[J].系统工程,2003,21(3):101-106.
[111]尤建新,杜学美,张英杰.汽车供应链的客户满意度评价指标体[J].工业工程与管理,2004,1(1):45-50.
[112]李枫林,贾君枝.客户关系管理中的客户信息分析[J].图书情报工作,2002,(12):61-64.
[113]鲁耀斌,张金隆,罗静.基于电子商务的汽车行业供应链管理模式研究[J].工业工程与管理,2002,(4):17-20.
[114] Alkis Papadopoullos. Information analysis and the content supply chain[J].KM word,2004,Vol.13,No.10-S 6.
[115]宋常,吴少华.我国绩效审计理论研究回顾与展望[J].审计研究,2004,(2).
[116]吴迪.供应链系统管理:系统集成与知识联盟[J].吉林大学社会科学学报,2000,(4):9-3.
[117]王林.中国汽车企业事实客户关系管理的思考[J].汽车工业研究,2002,(4):13-16.