面向高可靠性应用要求的产品成熟度评价研究
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摘要
产品成熟度是指产品在设计、工艺、生产和应用上的成熟程度。近年来,随着我国高可靠性项目的快速发展,提高面向高可靠性应用要求的一类产品的成熟度引起了越来越多的关注,如何对该类产品成熟度进行评价,了解企业当前产品既有的缺点与不足,从而针对性的制定改进计划,快速提高产品成熟度,对加速产品的国产化,实现企业的持续发展具有重要的理论和实际意义。
本文对面向高可靠性应用要求的产品成熟度评价体系进行了研究,主要内容如下:
首先,在对现有国内外成熟度模型研究和应用成果分析探讨的基础上,形成了面向高可靠性应用要求的产品成熟度主体内容框架,将产品成熟度划分为五级,并提出了成熟度提升程序;
其次,创造性的将QFD方法引入产品成熟度评价领域中,以用户需求为导向,构建了评价指标体系。该体系包括两个层次,6个一级指标,20个二级指标,涵盖了设计、生产、检验、控制等影响产品可靠性的各环节,同时通过用户需求权重的转换求得评价指标权重,为进行进一步评价提供了基础;
最后,根据面向高可靠性应用要求的产品成熟度评价的复杂和模糊性特点,采用模糊综合评价法对其进行最终的评判,为该类产品成熟度的评价提供了客观有效的量化工具。并通过应用实例证明了评价方法的可行性,为本研究的可移植性提供了论证。
Product Maturity refers to the maturity of product design, process, production and application. In recent years, the development of high reliability projects has accelerated, the improvement for product maturity of high reliability applications attracted more and more attention. How to evaluate the maturity of the products, as to find the shortcomings and inadequacies of the current products, which targeted to develop an effective improvement plans, also to improve the product maturity rapidly, has great theoretical and practical significance for the sustainable development of enterprises.
Studies on evaluating the Product Maturity of high reliable application is provided in this dissertation. The research focuses on the following items: First, based on the analysis of maturity model and application in both domestic and international, formed the main contents of the product maturity, the product maturity is divided into five levels, also the dissertation proposes a method for further evaluation and promotion;
Second, the QFD method is creative introduced to evaluation of the product maturity field, and build the evaluation index system based on the customer needs. The system includes two levels, six first-level indicators and 20 second-level indicators, covering all factors which have great effects on product reliability including design, production, inspection and so on. Besides ,it also provided a path for further evaluation by the conversion of user needs;
Finally, considering t complexity and fuzziness of product maturity evaluation for high-reliability applications, fuzzy comprehensive evaluation method is introduced to provide an objective evaluation of an effective quantitative tool,Also a case is given to prove the feasibility of this study.
本文对面向高可靠性应用要求的产品成熟度评价体系进行了研究,主要内容如下:
首先,在对现有国内外成熟度模型研究和应用成果分析探讨的基础上,形成了面向高可靠性应用要求的产品成熟度主体内容框架,将产品成熟度划分为五级,并提出了成熟度提升程序;
其次,创造性的将QFD方法引入产品成熟度评价领域中,以用户需求为导向,构建了评价指标体系。该体系包括两个层次,6个一级指标,20个二级指标,涵盖了设计、生产、检验、控制等影响产品可靠性的各环节,同时通过用户需求权重的转换求得评价指标权重,为进行进一步评价提供了基础;
最后,根据面向高可靠性应用要求的产品成熟度评价的复杂和模糊性特点,采用模糊综合评价法对其进行最终的评判,为该类产品成熟度的评价提供了客观有效的量化工具。并通过应用实例证明了评价方法的可行性,为本研究的可移植性提供了论证。
Product Maturity refers to the maturity of product design, process, production and application. In recent years, the development of high reliability projects has accelerated, the improvement for product maturity of high reliability applications attracted more and more attention. How to evaluate the maturity of the products, as to find the shortcomings and inadequacies of the current products, which targeted to develop an effective improvement plans, also to improve the product maturity rapidly, has great theoretical and practical significance for the sustainable development of enterprises.
Studies on evaluating the Product Maturity of high reliable application is provided in this dissertation. The research focuses on the following items: First, based on the analysis of maturity model and application in both domestic and international, formed the main contents of the product maturity, the product maturity is divided into five levels, also the dissertation proposes a method for further evaluation and promotion;
Second, the QFD method is creative introduced to evaluation of the product maturity field, and build the evaluation index system based on the customer needs. The system includes two levels, six first-level indicators and 20 second-level indicators, covering all factors which have great effects on product reliability including design, production, inspection and so on. Besides ,it also provided a path for further evaluation by the conversion of user needs;
Finally, considering t complexity and fuzziness of product maturity evaluation for high-reliability applications, fuzzy comprehensive evaluation method is introduced to provide an objective evaluation of an effective quantitative tool,Also a case is given to prove the feasibility of this study.
引文
[1]孙剑,龚自立,产业集群成熟度模型及评价指标体系研究,技术经济与管理研究,2010(06):120~124
[2]Andersen E, Jessen S, Project Maturity in Organisations ,International Journal of Project Management, 2003, 21(1):457~461
[3]朱传敏,陈明,周润青等,产品成熟度管理策略在协同设计中的研究与应用,制造业自动化,2010,32(9):14~18
[4]袁家军,航天产品成熟度研究,航天工程,2011,20(1):1~7
[5]王卫东,朱杏生,李宇峰,郑驰.空间产品成熟度模型的建立与应用研究,航天工业管理,2007,23(7):26~31
[6]Paulk M, Curtis Casad B, Weber C, Capablity Maturity Model for Software. Canegie mello University. Software Engineering Institute, 1986, 7:320~332
[7]王晓东,周兴梅,物流企业组织能力成熟度评价体系应用研究,生产力研究,2009,11:164~165
[8]刘杨,刘桂珍,陈亚哲等,基于产品广义质量的质量屋需求研究与应用,中国工程机械学报,2010:8(3):370~374
[9]邹宏新,陈荣秋,拓展的质量屋及其应用研究,管理学报,2007,4(2): 169~173
[10]刘鸿恩,张列平,质量功能展开:评述与展望,工业工程与管理,2000,5(5):10~14.
[11]Armacost R L.An AHP framework for Prioritizing Customer Requirement in QFD :an Industrialized Housing Application,JIE Transactions,1994,26(4):86~92
[12]Prasad B.Review of QFD and Related Deployment Techniques,Journal of Manufacture System,1998,17(3):221~234
[13]杜纲,贾丽敏,面向高可靠性应用要求的产品成熟度研究,科学技术与工程,2011,11(29):7317~7322
[14]安茂春,王志健,国外技术成熟度评价方法及其应用,评价与管理,2008:6(2):1~3
[15]李延来,雒兴刚,韩毅,拓展的质量屋及其应用研究,中国机械工程,2011,22(11):1312~1317
[16]刘靖东,张化照,高锁文,复杂产品系统成熟度评估方法与应用,科技管理研究,2010,12:44~47
[17]杨全义,符志民,质量管理成熟度模型评价,项目管理技术,2011,9:34~37
[18]安景文,李园春,刘海东,企业技术创新能力成熟度评价指标体系研究,中国科技论坛,2006,6(3):14~19.
[19]PMI.organizational project management maturity model program plan,OPM3 program plan,2000,9
[20]黄辉,梁工谦,肖茂.企业项目管理成熟度模型的构建与应用研究,管理工程学报,2005,19(10):67~72
[21]Marcello Visconti, Curtis R , Evolution of a maturity model– critical evaluation and lessons learned ,Software Quality ,1998,7:3~4
[22]Bill Curtis, William E H,Miller S, People capability maturity model report,CMU/SEI-95-MM-02,USA: Software Engineering Institute,1995
[23]吴丽萍,模糊综合评价方法及其应用研究,硕士学位论文,太原理大学,2006
[24]王源坚,基于BP神经网络的制造成熟度评价,硕士学位论文,天津大学,2010
[25]藏毅,企业信息化指标评价体系研究,硕士学位论文,哈尔滨工程大学,2003
[26]吴方,企业知识管理成熟度评估模型研究,硕士学位论文,大连理工大学,2005
[27]林红,陈国明,陈团海.基于可靠性理论的多失效模式老龄平台剩余寿命预测,机械强度,2011,2:47~52
[28]孙锐,李海刚,石金涛,能力成熟度模型在组织知识管理中的应用研究,研究与发展管理,2008,20(2):64~71
[29]Gabor K, Knowledge management and maturity mode, Building common understanding ,2001:269~278
[30]郑锦荣,徐福缘,先进制造企业技术创新能力评价及其成熟度模型的研究,科技与经济,2010,03:3~7
[31]胡恩华,企业技术创新能力指标体系的构建及综合评价,科研管理,2001,22 ( 4):79~84
[32]李振,周国华,林晶晶.物流企业能力成熟度模型研究,科技管理研究,2007,04:96~100
[33]杨军强,供应链成熟度测评方法研究,经济与管理,2006,12:89~91
[34]李理,彭灿,高新技术企业知识管理战略绩效评价指标体系构建,统计与决策,2010,17:89~91
[35]邢相勤,陈莹,资源型企业可持续发展评价指标体系与评价方法研究,理论月刊,2008,06:148~151
[36]周宝同,土地资源可持续利用评价研究,硕士学位论文,西南农业大学, 2001
[37]李金良,郑小贤,王昕,东北过伐林区林业局级森林生物多样性指标体系研究,北京林业大学学报,2003,01:51~56
[38]李文华,杨全良,贺立龙等,品牌竞争力评价指标体系的构建,统计与决策,2010,19:101~107
[39]孙慧,吕岩威,基于多级模糊层次综合评价法的资源承载力研究,经济管理,2010,05:32~36
[40]孙慧,吕岩威,企业经营敏捷性的评价指标体系和模糊综合评价,经济数学,2010,03:117~121
[41]五百井,俊宏,李忠富,项目管理成熟度模型(P MMM)研究与应用,建筑管理现代化,2004,02:05~09
[42] John Schlichter, The Project Management Institute’s Organizational Project Management Maturity Model (OPM3),Building Capabilities for Century21,2003
[43]刘可明,李玉海.基于QFD的电子商务网站竞争力评价研究,现代情报,2010,07:159~164
[2]Andersen E, Jessen S, Project Maturity in Organisations ,International Journal of Project Management, 2003, 21(1):457~461
[3]朱传敏,陈明,周润青等,产品成熟度管理策略在协同设计中的研究与应用,制造业自动化,2010,32(9):14~18
[4]袁家军,航天产品成熟度研究,航天工程,2011,20(1):1~7
[5]王卫东,朱杏生,李宇峰,郑驰.空间产品成熟度模型的建立与应用研究,航天工业管理,2007,23(7):26~31
[6]Paulk M, Curtis Casad B, Weber C, Capablity Maturity Model for Software. Canegie mello University. Software Engineering Institute, 1986, 7:320~332
[7]王晓东,周兴梅,物流企业组织能力成熟度评价体系应用研究,生产力研究,2009,11:164~165
[8]刘杨,刘桂珍,陈亚哲等,基于产品广义质量的质量屋需求研究与应用,中国工程机械学报,2010:8(3):370~374
[9]邹宏新,陈荣秋,拓展的质量屋及其应用研究,管理学报,2007,4(2): 169~173
[10]刘鸿恩,张列平,质量功能展开:评述与展望,工业工程与管理,2000,5(5):10~14.
[11]Armacost R L.An AHP framework for Prioritizing Customer Requirement in QFD :an Industrialized Housing Application,JIE Transactions,1994,26(4):86~92
[12]Prasad B.Review of QFD and Related Deployment Techniques,Journal of Manufacture System,1998,17(3):221~234
[13]杜纲,贾丽敏,面向高可靠性应用要求的产品成熟度研究,科学技术与工程,2011,11(29):7317~7322
[14]安茂春,王志健,国外技术成熟度评价方法及其应用,评价与管理,2008:6(2):1~3
[15]李延来,雒兴刚,韩毅,拓展的质量屋及其应用研究,中国机械工程,2011,22(11):1312~1317
[16]刘靖东,张化照,高锁文,复杂产品系统成熟度评估方法与应用,科技管理研究,2010,12:44~47
[17]杨全义,符志民,质量管理成熟度模型评价,项目管理技术,2011,9:34~37
[18]安景文,李园春,刘海东,企业技术创新能力成熟度评价指标体系研究,中国科技论坛,2006,6(3):14~19.
[19]PMI.organizational project management maturity model program plan,OPM3 program plan,2000,9
[20]黄辉,梁工谦,肖茂.企业项目管理成熟度模型的构建与应用研究,管理工程学报,2005,19(10):67~72
[21]Marcello Visconti, Curtis R , Evolution of a maturity model– critical evaluation and lessons learned ,Software Quality ,1998,7:3~4
[22]Bill Curtis, William E H,Miller S, People capability maturity model report,CMU/SEI-95-MM-02,USA: Software Engineering Institute,1995
[23]吴丽萍,模糊综合评价方法及其应用研究,硕士学位论文,太原理大学,2006
[24]王源坚,基于BP神经网络的制造成熟度评价,硕士学位论文,天津大学,2010
[25]藏毅,企业信息化指标评价体系研究,硕士学位论文,哈尔滨工程大学,2003
[26]吴方,企业知识管理成熟度评估模型研究,硕士学位论文,大连理工大学,2005
[27]林红,陈国明,陈团海.基于可靠性理论的多失效模式老龄平台剩余寿命预测,机械强度,2011,2:47~52
[28]孙锐,李海刚,石金涛,能力成熟度模型在组织知识管理中的应用研究,研究与发展管理,2008,20(2):64~71
[29]Gabor K, Knowledge management and maturity mode, Building common understanding ,2001:269~278
[30]郑锦荣,徐福缘,先进制造企业技术创新能力评价及其成熟度模型的研究,科技与经济,2010,03:3~7
[31]胡恩华,企业技术创新能力指标体系的构建及综合评价,科研管理,2001,22 ( 4):79~84
[32]李振,周国华,林晶晶.物流企业能力成熟度模型研究,科技管理研究,2007,04:96~100
[33]杨军强,供应链成熟度测评方法研究,经济与管理,2006,12:89~91
[34]李理,彭灿,高新技术企业知识管理战略绩效评价指标体系构建,统计与决策,2010,17:89~91
[35]邢相勤,陈莹,资源型企业可持续发展评价指标体系与评价方法研究,理论月刊,2008,06:148~151
[36]周宝同,土地资源可持续利用评价研究,硕士学位论文,西南农业大学, 2001
[37]李金良,郑小贤,王昕,东北过伐林区林业局级森林生物多样性指标体系研究,北京林业大学学报,2003,01:51~56
[38]李文华,杨全良,贺立龙等,品牌竞争力评价指标体系的构建,统计与决策,2010,19:101~107
[39]孙慧,吕岩威,基于多级模糊层次综合评价法的资源承载力研究,经济管理,2010,05:32~36
[40]孙慧,吕岩威,企业经营敏捷性的评价指标体系和模糊综合评价,经济数学,2010,03:117~121
[41]五百井,俊宏,李忠富,项目管理成熟度模型(P MMM)研究与应用,建筑管理现代化,2004,02:05~09
[42] John Schlichter, The Project Management Institute’s Organizational Project Management Maturity Model (OPM3),Building Capabilities for Century21,2003
[43]刘可明,李玉海.基于QFD的电子商务网站竞争力评价研究,现代情报,2010,07:159~164