基于“FSIS”设计模型的家电类触摸屏产品用户界面概念设计研究
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摘要
本文结合家电产品的特性,对于家电产品人机交互界面的概念和相关设计方法流程进行了研究。以家电产品人机交互界面特点,结合人机工程学、心理学、符号学等相关领域知识进行了界面交互设计和信息传达的研究,对于信息传达和交互方式,从人的感官信息接收角度即视觉、听觉、触觉等方面进行了研究；从现阶段的人机交互方式最新成果资料的收集和产品使用背景、用户行为方式的角度研究现代家电产品界面设计,并利用北京伊飒尔公司袁小伟博士的“FSIS”产品设计模型,从功能设计、感觉设计、交互设计以及符号设计四个方面对现代家电产品界面设计进行研究。
目前对于家电产品的人机交互界面设计研究还未达到像WEB产品和移动设备的交互设计那样完善,但随着时代的发展,人们对于高品质生活的追求,对于家电产品品质的追求将会促使家电产品的人机交互界面设计得到应有的重视,也将有越来越多的企业投入更多的资源来进行家电产品界面设计和交互设计的研究,这对将来的家电产品的用户体验提升起到极大的帮助。
本文研究人机界面的发展历史,通过对国内外家电产品的设计现状以及现有产品设计模型特点进行分析,并研究家电产品界面设计特征以及现代屏幕产品的技术发展。引入"FSIS"设计模型,并在文中穿插部分产品界面设计案例详细介绍该模型的特点和内容,最后使用该模型来设计厨房微波炉家电用户研究及界面设计项目,使用该模型进行项目分析研究并进行界面设计。
In this paper, the characteristics of household electrical appliances, household electrical appliances for human-machine interface concepts and processes related to design methods were studied. To human-machine interface characteristics of household electrical appliances, combining ergonomics, psychology, semiotics, and related areas of knowledge and information communication interface, interaction design research, for information communication and interactive way, the sensory information received from the human point of view that the visual, auditory, tactile and other aspects of the study; from human-computer interaction at this stage of the latest achievements in information collection and product background, the user behavior in the studies of modern home appliance product interface design, and proposed "FSIS" product design model, From the functional design and feel design, interaction design, and design of four symbols of modern home appliances product design research.
At present, home appliances man-machine interface design research has not been as good as the interaction design for WEB products and mobile devices, but with the development of the times, that people seeking high quality of life and pursuit the high quality home appliances will promote the development of human-computer interaction interface design for household electrical appliances. Also there will be a growing number of businesses to invest more resources to carry out home appliances interface design and interaction design research, which will be useful to enhance the user experience for the future home appliances.
This paper has studied the historical development of human-machine interface. Through the design of household electrical appliances at home and abroad undertake a situation analysis and to study the characteristics of household electrical appliances as well as the development of those modern-screen interface design. I introduce the "FSIS" design model, and interspersed in the text in the case of some products interface design to describe the characteristics and content of the model in details. At last, using a case study based on a kitchen appliance and interface design projects to validate the model, using the model to carry out the project analysis and study, and make an interface design.
目前对于家电产品的人机交互界面设计研究还未达到像WEB产品和移动设备的交互设计那样完善,但随着时代的发展,人们对于高品质生活的追求,对于家电产品品质的追求将会促使家电产品的人机交互界面设计得到应有的重视,也将有越来越多的企业投入更多的资源来进行家电产品界面设计和交互设计的研究,这对将来的家电产品的用户体验提升起到极大的帮助。
本文研究人机界面的发展历史,通过对国内外家电产品的设计现状以及现有产品设计模型特点进行分析,并研究家电产品界面设计特征以及现代屏幕产品的技术发展。引入"FSIS"设计模型,并在文中穿插部分产品界面设计案例详细介绍该模型的特点和内容,最后使用该模型来设计厨房微波炉家电用户研究及界面设计项目,使用该模型进行项目分析研究并进行界面设计。
In this paper, the characteristics of household electrical appliances, household electrical appliances for human-machine interface concepts and processes related to design methods were studied. To human-machine interface characteristics of household electrical appliances, combining ergonomics, psychology, semiotics, and related areas of knowledge and information communication interface, interaction design research, for information communication and interactive way, the sensory information received from the human point of view that the visual, auditory, tactile and other aspects of the study; from human-computer interaction at this stage of the latest achievements in information collection and product background, the user behavior in the studies of modern home appliance product interface design, and proposed "FSIS" product design model, From the functional design and feel design, interaction design, and design of four symbols of modern home appliances product design research.
At present, home appliances man-machine interface design research has not been as good as the interaction design for WEB products and mobile devices, but with the development of the times, that people seeking high quality of life and pursuit the high quality home appliances will promote the development of human-computer interaction interface design for household electrical appliances. Also there will be a growing number of businesses to invest more resources to carry out home appliances interface design and interaction design research, which will be useful to enhance the user experience for the future home appliances.
This paper has studied the historical development of human-machine interface. Through the design of household electrical appliances at home and abroad undertake a situation analysis and to study the characteristics of household electrical appliances as well as the development of those modern-screen interface design. I introduce the "FSIS" design model, and interspersed in the text in the case of some products interface design to describe the characteristics and content of the model in details. At last, using a case study based on a kitchen appliance and interface design projects to validate the model, using the model to carry out the project analysis and study, and make an interface design.
引文
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[3]袁小伟.使用性工程学Usability Engineering在产品开发中的应用[OL].http: //biz.newmaker.com/art 4293.html.
[4]谭朝晔,付龙.数字时代的交互电视[M].中国轻工业出版社,2007.
[5]杨大钧.马克思主义原理概论[M].同济大学出版社,1997.6.
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[9]罗仕鉴,朱上上,孙守迁.人机界面设计[M].北京：机械工业出版社,2002.
[10]Alan Dix, Janet Finlay等著.人机交互第三版[M].电子工业出版社,2006.
[11]李四达.交互设计概论[M].清华大学出版社,2009：74-77.
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[16]董建明、傅利民、饶培伦、Gavriel Salvendy编著.人机交互：以用户为中心的设计和评估第二版[M].清华大学出版社,2007：151-174.
[17]叶娟.家电产品人机交互界面研究[D].武汉理工大学,2009.5.
[18]Jakob Nielsen. Jakob Nielsen's Alert box, Why You Only Need to Test with 5 Users [OL].http://www.useit.com/alertbox/20000319.html,2000.03.
[19]Jakob Nielsen著,刘正捷等译.可用性工程[M].机械工业出版社,2004：105-127.
[20]Xiaowei Yuan, Genjun Ye, Jianlin Song. Conceptual Design and FSIS Mode.ISAR user interface design,2009.
[21]Donald Norman情感化设计[M].电子工业出版社,2005.
[22]范胜玺.行为与认知的设计[M].中国电力出版社,2009：57-84.
[23]Jenifer Tidwell. Designing Interfaces[M].电子工业出版社,2008:27-70.
[24]Alan Cooper.and Robert Reimann. and David Cronin刘松涛译.Aboutface3.0交互设计精髓[M].电子工业出版社,2008：120-127.
[25]刘青梅.关于人机界面设计若干问题的思考[J].洛阳大学学报,2004,19(4)：61-64.
[20]刘晓辉,张景.交互设计-超越人机交互[M].北京：电子工业出版社,2003.
[21]斯丹法诺·马扎诺飞利浦设计思想[M].北京理工大学出版社,2002.11.
[22]Jonathan Cagan, Craig M. Vogel创造突破性产品[M].机械工业出版社,2004.
[23]Donald Norman设计心理学[M].中信出版社,2003.
[24]Matt Jones. and Gary Marsden奚丹译.移动设备交互设计[M].电子工业出版社,2003.
[25]黄蔚.从手机历史看设计创新战略[M].北京：北京理工大学出版社,2008：296.
[26]Carolyn Snyder. Paper Prototyping:The Fast and Easy Way to Design and Refine User Interface[M]. Morgan Kaufmann Publishers,2003.
[27]杨文珍.虚拟手交互真实力觉生成研究[D].浙江大学博士论文,2007.
[28]Brooks J. Adding Value to Usability Testing in Usability Inspection Methods [M]Wiley NY and Son,1994.
[29]Kantner. L Sova.D.H. Rosenbaum.S. Field Studies:Alternative Methods for Field Usability Research [R].Proceedings of the 21th annual international conference on Documentation SIGDOC'03 ACM Press,2003.10.
[30]兰哲.软件人机界面设计的认知基础[J].山西科技,1998,(3)：41-42.
[31]柴乔林,陈承文,朱红.如何使计算机更友好——谈人设计[J].计算机工程与设计2001,22(6)：63-65.
[32]刘晓晖.交互设计——超越人机交互[M].电子工业出版社,2003.6.
[33]施奈德曼.用户界面设计——有效的人机交互策略[M].电子工业出版社,2003.1.
[34]Del Galdo E M, Nielsen.Interactional User Interfaces[M].New York:Wiley,1996
[35]李乐山.工业设计思想基础[M].中国建筑工业出版社,2001.4.
[36]李砚祖,艺术设计概论[M].湖北美术出版社,2002.3.
[37]严扬、王国胜.产品设计中的人机工程学[M].黑龙江科学技术出版社,1997.6.
[38]杨公侠.视觉与视觉艺术[M].同济大学出版社,2002.6.
[39]Garret J. The Elements of User Experience:User-Centered Design for the Web[M]. Indianapolis, IN:New Riders,2002.
[40]Alan Cooper Robert Riemann.软件观念革命交互设计精髓[M].电子工业出版社,1997
[41]鲁晓波,詹炳宏.数字图形界面艺术设计[M].北京：清华大学出版社,2006.4.
[42]廖常初.西门子人机界面(触摸屏)组态与应用技术[M].北京：机械工业出版社,2007.
[43]徐萌.界面交互设计在个人移动通信设备产品设计中的应用[D].上海：同济大学,2006.
[44]詹姆斯霍姆斯、塞尔温戈德史密斯.无障碍设计[M].大连理工大学出版社,2002.
[45]胡文.远离生活中的辐射[J].安全与健康,2008.7.
[46]杜娜.家用洗衣机界面设计研究[D].昆明理工大学,2007.
[47]James Pinson, Designing screen interfaces[C]. Prentice Hall,2000:64-91.
[48]Brey Barry B. Microprocessor/hardware interfacing[C]. Addison Wesley,2000:212-228.
[49]Michael J. Burns William B. Whitten. II. Innovation in the User Interface Design Process[C], IEEE.1991:70-78.
[50]Itai Katz. and Kevin Gabayan. and Hamid Aghajan. A Multi-Touch Surface Using Multiple Cameras[C]. ACIVS 2007:97-108.
[51]ULLMAN D G. The Mechanical Design Process (2nd edition)[M]. New York: McGraw-Hill,1997.
[52]WYNNE H. IRENE M Y W. Current Rresearch in the Conceptual Design of Mechanical Product [J]. Computer-Aided Design,1998,30(5):377-389.
[53]Interaction Design beyond Human-Computer Interaction[M]. John Wiley & Sons, inc. 2002.
[54]Ben Shneiderman. Designing the User Interface:Strategies for Effective Human-Computer Interaction (3nd edition)[M].Addison Longman,inc.1998.
[55]Theo Mandel. The Elements of User Interface Design[M]. John Wiley & Sons, inc.1997.
[56]Debbie Stone, Caroline Jarrett, Mark Woodroffe, Shailey Minocha. User Interface Design and Evaluation (Interactive Technologies)[M]. Morgan Kaufmann,2005.
[57]JoAnn T. Hackos, Janice C. Redish. User and Task Analysis for Interface Design[M]. John Wiley & Sons, inc.1998.
[58]Larry E. Wood, User Interface Design:Bridging the Gap from User Requirements to Design[M].CRC,1997.
[59]Wilbert O. Galitz, User-Interface Screen Design[M]. John Wiley & Sons, inc.1997.
[60]Wilbert O. Galitz, The Essential Guide to User Interface Design:An Introduction to GUI Design Principles and Techniques(2nd edition) [M]. John Wiley & Sons, inc.2002.
[61]Thorstein Veblen. The Theory of the Leisure Class:An Economic Study in the Evolution of Institutions [M]. New York:Macmillan,1899.
[2]鲁小波,詹炳宏.数字图形艺术界面设计[M].北京：清华大学出版社,2006：131.
[3]袁小伟.使用性工程学Usability Engineering在产品开发中的应用[OL].http: //biz.newmaker.com/art 4293.html.
[4]谭朝晔,付龙.数字时代的交互电视[M].中国轻工业出版社,2007.
[5]杨大钧.马克思主义原理概论[M].同济大学出版社,1997.6.
[6]彭聘,张必隐.认知心理学[M].杭州：浙江教育出版社,2000.212.
[7]人机界面设计初探[OL].http://www.kuqin.com/uidesign/20090315/40244.html,2009-03-15.
[8]丁玉兰,郭钢,赵江洪.人机工程学[M].北京：北京理工大学出版社,2000.
[9]罗仕鉴,朱上上,孙守迁.人机界面设计[M].北京：机械工业出版社,2002.
[10]Alan Dix, Janet Finlay等著.人机交互第三版[M].电子工业出版社,2006.
[11]李四达.交互设计概论[M].清华大学出版社,2009：74-77.
[12]手机屏幕发展编年史[OL]. http://www.xici.net/u14883942/d85081856.htm,2009-02-15.
[13]维基百科[OL]. http://zh.wikipedia.org/zh-cn/%E8%A7%A6%E6%91%B8%E5%B1%8F, 2010-01-04.
[14]陈炳欣.多点触控技术实现面面观[J].中国电子商情(基础电子)2009年第6期.
[15]百度百科[OL].http://baike.baidu.com/view/10658.htm?fr=ala0_1,2010-01-02.
[16]董建明、傅利民、饶培伦、Gavriel Salvendy编著.人机交互：以用户为中心的设计和评估第二版[M].清华大学出版社,2007：151-174.
[17]叶娟.家电产品人机交互界面研究[D].武汉理工大学,2009.5.
[18]Jakob Nielsen. Jakob Nielsen's Alert box, Why You Only Need to Test with 5 Users [OL].http://www.useit.com/alertbox/20000319.html,2000.03.
[19]Jakob Nielsen著,刘正捷等译.可用性工程[M].机械工业出版社,2004：105-127.
[20]Xiaowei Yuan, Genjun Ye, Jianlin Song. Conceptual Design and FSIS Mode.ISAR user interface design,2009.
[21]Donald Norman情感化设计[M].电子工业出版社,2005.
[22]范胜玺.行为与认知的设计[M].中国电力出版社,2009：57-84.
[23]Jenifer Tidwell. Designing Interfaces[M].电子工业出版社,2008:27-70.
[24]Alan Cooper.and Robert Reimann. and David Cronin刘松涛译.Aboutface3.0交互设计精髓[M].电子工业出版社,2008：120-127.
[25]刘青梅.关于人机界面设计若干问题的思考[J].洛阳大学学报,2004,19(4)：61-64.
[20]刘晓辉,张景.交互设计-超越人机交互[M].北京：电子工业出版社,2003.
[21]斯丹法诺·马扎诺飞利浦设计思想[M].北京理工大学出版社,2002.11.
[22]Jonathan Cagan, Craig M. Vogel创造突破性产品[M].机械工业出版社,2004.
[23]Donald Norman设计心理学[M].中信出版社,2003.
[24]Matt Jones. and Gary Marsden奚丹译.移动设备交互设计[M].电子工业出版社,2003.
[25]黄蔚.从手机历史看设计创新战略[M].北京：北京理工大学出版社,2008：296.
[26]Carolyn Snyder. Paper Prototyping:The Fast and Easy Way to Design and Refine User Interface[M]. Morgan Kaufmann Publishers,2003.
[27]杨文珍.虚拟手交互真实力觉生成研究[D].浙江大学博士论文,2007.
[28]Brooks J. Adding Value to Usability Testing in Usability Inspection Methods [M]Wiley NY and Son,1994.
[29]Kantner. L Sova.D.H. Rosenbaum.S. Field Studies:Alternative Methods for Field Usability Research [R].Proceedings of the 21th annual international conference on Documentation SIGDOC'03 ACM Press,2003.10.
[30]兰哲.软件人机界面设计的认知基础[J].山西科技,1998,(3)：41-42.
[31]柴乔林,陈承文,朱红.如何使计算机更友好——谈人设计[J].计算机工程与设计2001,22(6)：63-65.
[32]刘晓晖.交互设计——超越人机交互[M].电子工业出版社,2003.6.
[33]施奈德曼.用户界面设计——有效的人机交互策略[M].电子工业出版社,2003.1.
[34]Del Galdo E M, Nielsen.Interactional User Interfaces[M].New York:Wiley,1996
[35]李乐山.工业设计思想基础[M].中国建筑工业出版社,2001.4.
[36]李砚祖,艺术设计概论[M].湖北美术出版社,2002.3.
[37]严扬、王国胜.产品设计中的人机工程学[M].黑龙江科学技术出版社,1997.6.
[38]杨公侠.视觉与视觉艺术[M].同济大学出版社,2002.6.
[39]Garret J. The Elements of User Experience:User-Centered Design for the Web[M]. Indianapolis, IN:New Riders,2002.
[40]Alan Cooper Robert Riemann.软件观念革命交互设计精髓[M].电子工业出版社,1997
[41]鲁晓波,詹炳宏.数字图形界面艺术设计[M].北京：清华大学出版社,2006.4.
[42]廖常初.西门子人机界面(触摸屏)组态与应用技术[M].北京：机械工业出版社,2007.
[43]徐萌.界面交互设计在个人移动通信设备产品设计中的应用[D].上海：同济大学,2006.
[44]詹姆斯霍姆斯、塞尔温戈德史密斯.无障碍设计[M].大连理工大学出版社,2002.
[45]胡文.远离生活中的辐射[J].安全与健康,2008.7.
[46]杜娜.家用洗衣机界面设计研究[D].昆明理工大学,2007.
[47]James Pinson, Designing screen interfaces[C]. Prentice Hall,2000:64-91.
[48]Brey Barry B. Microprocessor/hardware interfacing[C]. Addison Wesley,2000:212-228.
[49]Michael J. Burns William B. Whitten. II. Innovation in the User Interface Design Process[C], IEEE.1991:70-78.
[50]Itai Katz. and Kevin Gabayan. and Hamid Aghajan. A Multi-Touch Surface Using Multiple Cameras[C]. ACIVS 2007:97-108.
[51]ULLMAN D G. The Mechanical Design Process (2nd edition)[M]. New York: McGraw-Hill,1997.
[52]WYNNE H. IRENE M Y W. Current Rresearch in the Conceptual Design of Mechanical Product [J]. Computer-Aided Design,1998,30(5):377-389.
[53]Interaction Design beyond Human-Computer Interaction[M]. John Wiley & Sons, inc. 2002.
[54]Ben Shneiderman. Designing the User Interface:Strategies for Effective Human-Computer Interaction (3nd edition)[M].Addison Longman,inc.1998.
[55]Theo Mandel. The Elements of User Interface Design[M]. John Wiley & Sons, inc.1997.
[56]Debbie Stone, Caroline Jarrett, Mark Woodroffe, Shailey Minocha. User Interface Design and Evaluation (Interactive Technologies)[M]. Morgan Kaufmann,2005.
[57]JoAnn T. Hackos, Janice C. Redish. User and Task Analysis for Interface Design[M]. John Wiley & Sons, inc.1998.
[58]Larry E. Wood, User Interface Design:Bridging the Gap from User Requirements to Design[M].CRC,1997.
[59]Wilbert O. Galitz, User-Interface Screen Design[M]. John Wiley & Sons, inc.1997.
[60]Wilbert O. Galitz, The Essential Guide to User Interface Design:An Introduction to GUI Design Principles and Techniques(2nd edition) [M]. John Wiley & Sons, inc.2002.
[61]Thorstein Veblen. The Theory of the Leisure Class:An Economic Study in the Evolution of Institutions [M]. New York:Macmillan,1899.