学习型组织结构模型与评价体系的研究
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摘要
本文系统地回顾了学习型组织和组织学习的基本理论,对学习型组织的结构特征、动态学习型组织建模方法、组织学习的影响因素及评价方法、学习型组织的综合评价体系以及学习型组织的管理方法等五个方面进行了较为深入、系统的研究。主要研究内容如下:
1.系统地回顾了当前学习型组织理论研究和实践探索的重要成果。指出目前在组织结构的建模和学习型组织评价方面尚缺乏系统深入的研究,而这二者与组织的学习效果以及能否真正创建学习型组织是密切相关的。
2.探讨了学习型组织的结构及其特征。学习型组织是一种新型的组织结构形式,组织结构本身必然影响组织效率的发挥。指出学习型组织具有扁平化、网络化、动态性和无边界化等特征,提出了学习型组织的结构设计方法。
3.基于随机Petri网进行学习型组织的结构设计。由于学习型组织结构的一系列新的特征,传统的组织结构设计方法和理论并不完全适合学习型组织。本文在比较分析的基础上,选择Petri网作为建模工具,建立了组织单元的Petri网模型,并在此基础上提出了学习型组织的结构设计方法。
4.探讨了组织学习的影响因素和学习效果评价方法。讨论了组织学习的障碍和组织学习方法。重点针对组织学习中遇到的实际问题,从组织的学习风格和组织学习的促进因素两方面对组织学习能力进行探讨,建立了组织学习能力评价指标体系和层次灰色组织学习能力评价模型。
5.建立了系统的学习型组织评价指标体系。将学习型组织系统划分为学习、组织、人员和知识四个子系统,并以这四个子系统为基础确定了学习型组织的评价指标体系,采用层次分析法(AHP)确定各指标的权重,并运用模糊综合评价法(FCM)建立了学习型组织的模糊评价模型。
6.探讨了学习型组织的管理方法。指出传统的刚性管理和英雄式领导人不再适合学习型组织的管理,柔性管理、领导角色转变以及团队式管理是学习型组织管理的基本特征。
7.对本文的研究工作进行了总结,提出了今后进一步研究的方向。
本文的创新点在于:
1.系统地阐述了学习型组织的结构特征,并将Petri网工具应用于学习型组织的结构设计,提出了学习型组织结构的动态建模方法论。为组织结构设计提供了全新的思路,并为学习型组织结构模型的计算机仿真研究奠定了基础。
2.探讨了组织学习的影响因素和学习效果评价方法。从组织的学习风格和组织学习的促进因素两方面探讨了组织学习能力,建立了组织学习能力评价指标体系和评价模型。该评价方法通过对组织学习的优势和弱点进行定位,有助于组织有针对性地改善学习效果。
3.首次建立了系统的学习型组织评价指标体系,采用层次分析法( AHP )确定各指标的权重,运用模糊综合评价法(FCM)建立了学习型组织模糊评价模型。该评价模型有利于组织从整体上明确自身所处的位置,并根据组织自身的特点进行改善和提高。
4.探讨了学习型组织的管理方法,指出柔性管理、领导角色转变以及团队式管理是学习型组织管理的基本特征,为学习型组织这一新型组织形式的管理方式提供了新的思路。
This dissertation starts with a literature review of the basic theory of learning organization and organizational learning and then follows up with a further and more systematic study in such five areas as (1) the structural feature of the learning organization; (2) dynamic modeling method of the learning organization; (3) the influential factors and the assessment method of results of organizational learning; (4) appraisal system of learning organizations and (5) the management method of the learning organization. Generally, the major contents of this dissertation can be specified as follows:
1. The major achievements on theoretical research and practical exploration of learning organization both at home and abroad are reviewed. Then,deficiency in depth and systematic study of structural model and assessment system of learning organization are pointed out since these two aspects are closely related to the effectiveness of organizational learning and the results from building the real learning organization.
2. The structural features of the learning organization such as flatness, networking, dynamic and boundlessness are discussed. Then, the design method of the learning organization is proposed.
3. A stochastic Petri net-based structural design is investigated. The traditional organizational structure design method will no longer fit the design of the learning organization completely because of the new features of the learning organization. Petri net is chosen as a modeling tool based on analyses and the Petri net model of the learning organization is built based on the design of stochastic Petri net model of organizational unit. Then, the design procedure is summed up.
4. The influential factors on and the assessment method for results from organizational learning are investigated. After discussion on the barriers and methods of organizational learning, the learning ability of the organization is discussed in such aspects as learning style and facilitation factors of organizational learning. The assessment index system and evaluation module of organizational learning ability are built.
5. An appraisal index system for the learning organization is developed. The system of a learning organization is divided into such four sub-systems as learning, organization, personnel and knowledge. The appraisal index system is developed based on the above four sub-systems and Analytic Hierarchy Process (AHP) is adopted to determine weights of indices. Then, a fuzzy comprehensive method (FCM) is used to build a fuzzy comprehensive assessment model.
6. The management method of the learning organization is discussed. Traditional rigid management and heroic leader will no longer fit the learning organization. Flexible management, leader role transformation, team management are the basic features of the learning organization management.
7. The research work of this dissertation is concluded and the orientation of further subsequent studies is put forward.
The initiative ideas of the study that this dissertation brings forth lie in the following:
1. The structural feature of the learning organization is discussed systematically. Stochastic Petri Net is introduced into the structural design of learning organization and the methodology of dynamic modeling of the learning organization is developed which puts up new ideas for organizational structure design and lays a groundwork for computer simulation of organizational structure model.
2. The influential factors on and the assessment method for results from organizational learning are investigated. The learning ability of the organization in aspects of learning style and facilitation factors is discussed. Assessment index system and evaluation module of organizational learning ability are developed. The strength and weakness of an organization can be oriented by the evaluation method and organizational learning result will be improved pointedly.
3. The appraisal index system of the learning organization is developed for the first time. Analytic Hierarchy Process (AHP) is adopted to determine the weights of indices. The Fuzzy Comprehensive Method (FCM) is used to build the fuzzy comprehensive appraisal model. This model is helpful to determining the present position of an organization and to improve according to its practical situation.
4. The management method of the learning organization is studied. The basic features of the learning organization management such as flexible management, leader role transformation and team management are discussed.
1.系统地回顾了当前学习型组织理论研究和实践探索的重要成果。指出目前在组织结构的建模和学习型组织评价方面尚缺乏系统深入的研究,而这二者与组织的学习效果以及能否真正创建学习型组织是密切相关的。
2.探讨了学习型组织的结构及其特征。学习型组织是一种新型的组织结构形式,组织结构本身必然影响组织效率的发挥。指出学习型组织具有扁平化、网络化、动态性和无边界化等特征,提出了学习型组织的结构设计方法。
3.基于随机Petri网进行学习型组织的结构设计。由于学习型组织结构的一系列新的特征,传统的组织结构设计方法和理论并不完全适合学习型组织。本文在比较分析的基础上,选择Petri网作为建模工具,建立了组织单元的Petri网模型,并在此基础上提出了学习型组织的结构设计方法。
4.探讨了组织学习的影响因素和学习效果评价方法。讨论了组织学习的障碍和组织学习方法。重点针对组织学习中遇到的实际问题,从组织的学习风格和组织学习的促进因素两方面对组织学习能力进行探讨,建立了组织学习能力评价指标体系和层次灰色组织学习能力评价模型。
5.建立了系统的学习型组织评价指标体系。将学习型组织系统划分为学习、组织、人员和知识四个子系统,并以这四个子系统为基础确定了学习型组织的评价指标体系,采用层次分析法(AHP)确定各指标的权重,并运用模糊综合评价法(FCM)建立了学习型组织的模糊评价模型。
6.探讨了学习型组织的管理方法。指出传统的刚性管理和英雄式领导人不再适合学习型组织的管理,柔性管理、领导角色转变以及团队式管理是学习型组织管理的基本特征。
7.对本文的研究工作进行了总结,提出了今后进一步研究的方向。
本文的创新点在于:
1.系统地阐述了学习型组织的结构特征,并将Petri网工具应用于学习型组织的结构设计,提出了学习型组织结构的动态建模方法论。为组织结构设计提供了全新的思路,并为学习型组织结构模型的计算机仿真研究奠定了基础。
2.探讨了组织学习的影响因素和学习效果评价方法。从组织的学习风格和组织学习的促进因素两方面探讨了组织学习能力,建立了组织学习能力评价指标体系和评价模型。该评价方法通过对组织学习的优势和弱点进行定位,有助于组织有针对性地改善学习效果。
3.首次建立了系统的学习型组织评价指标体系,采用层次分析法( AHP )确定各指标的权重,运用模糊综合评价法(FCM)建立了学习型组织模糊评价模型。该评价模型有利于组织从整体上明确自身所处的位置,并根据组织自身的特点进行改善和提高。
4.探讨了学习型组织的管理方法,指出柔性管理、领导角色转变以及团队式管理是学习型组织管理的基本特征,为学习型组织这一新型组织形式的管理方式提供了新的思路。
This dissertation starts with a literature review of the basic theory of learning organization and organizational learning and then follows up with a further and more systematic study in such five areas as (1) the structural feature of the learning organization; (2) dynamic modeling method of the learning organization; (3) the influential factors and the assessment method of results of organizational learning; (4) appraisal system of learning organizations and (5) the management method of the learning organization. Generally, the major contents of this dissertation can be specified as follows:
1. The major achievements on theoretical research and practical exploration of learning organization both at home and abroad are reviewed. Then,deficiency in depth and systematic study of structural model and assessment system of learning organization are pointed out since these two aspects are closely related to the effectiveness of organizational learning and the results from building the real learning organization.
2. The structural features of the learning organization such as flatness, networking, dynamic and boundlessness are discussed. Then, the design method of the learning organization is proposed.
3. A stochastic Petri net-based structural design is investigated. The traditional organizational structure design method will no longer fit the design of the learning organization completely because of the new features of the learning organization. Petri net is chosen as a modeling tool based on analyses and the Petri net model of the learning organization is built based on the design of stochastic Petri net model of organizational unit. Then, the design procedure is summed up.
4. The influential factors on and the assessment method for results from organizational learning are investigated. After discussion on the barriers and methods of organizational learning, the learning ability of the organization is discussed in such aspects as learning style and facilitation factors of organizational learning. The assessment index system and evaluation module of organizational learning ability are built.
5. An appraisal index system for the learning organization is developed. The system of a learning organization is divided into such four sub-systems as learning, organization, personnel and knowledge. The appraisal index system is developed based on the above four sub-systems and Analytic Hierarchy Process (AHP) is adopted to determine weights of indices. Then, a fuzzy comprehensive method (FCM) is used to build a fuzzy comprehensive assessment model.
6. The management method of the learning organization is discussed. Traditional rigid management and heroic leader will no longer fit the learning organization. Flexible management, leader role transformation, team management are the basic features of the learning organization management.
7. The research work of this dissertation is concluded and the orientation of further subsequent studies is put forward.
The initiative ideas of the study that this dissertation brings forth lie in the following:
1. The structural feature of the learning organization is discussed systematically. Stochastic Petri Net is introduced into the structural design of learning organization and the methodology of dynamic modeling of the learning organization is developed which puts up new ideas for organizational structure design and lays a groundwork for computer simulation of organizational structure model.
2. The influential factors on and the assessment method for results from organizational learning are investigated. The learning ability of the organization in aspects of learning style and facilitation factors is discussed. Assessment index system and evaluation module of organizational learning ability are developed. The strength and weakness of an organization can be oriented by the evaluation method and organizational learning result will be improved pointedly.
3. The appraisal index system of the learning organization is developed for the first time. Analytic Hierarchy Process (AHP) is adopted to determine the weights of indices. The Fuzzy Comprehensive Method (FCM) is used to build the fuzzy comprehensive appraisal model. This model is helpful to determining the present position of an organization and to improve according to its practical situation.
4. The management method of the learning organization is studied. The basic features of the learning organization management such as flexible management, leader role transformation and team management are discussed.
引文
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