基于web services的联通业务系统监控平台设计
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摘要
中国联通是我国电信市场上的主要竞争者,中国联通业务系统是中国联通与客户进行交互的具体途径,是向客户销售产品以及提供差异化服务的承载体。目前中国联通已经开展了网上营业厅和3G网站的渠道销售受理工作。但是,由于前台受理系统搭建于中国联通集团公司,但后台结算系统和号卡数据等需调用省分后台系统,造成了系统间不能稳定的进行信息交互。实现监控集团前台受理系统和后台数据系统相互连接是否稳定,并及时发现前后台系统信息交互通畅是现实急需解决的问题。
首先讨论了中国联通电子渠道省分业务系统的现状和问题,明确了中国联通电子渠道业务系统监控平台开发的必要性。在此基础上,讨论包括监控平台系统功能,分析联通业务系统、系统监控、实时监控状态、监控报警、监控后台管理等主要流程,然后分析业务系统的监控平台架构,并利用模块化的方式设计系统,对监控平台的主监控、监控管理等核心子系统进行详细设计,其中基于web services重点讨论联通业务系统监控平台主监控核心子系统和监控管理核心子系统集成和实现。最后对监控平台的可扩展性和系统投资效益进行分析。
China Unicom is a major player on China telecommunication market. The business system of China Unicom is not only a practical communication channel between customers and China Unicom, but an entity to sell products and provide differential services to customers. China Unicom has started channel sales of "online business hall" and 3G website. However, the foreground system is built on China Unicom Corporate system, and sub-background systems of provinces have to be called by the background system. This results in unstable communication between systems. Therefore, how to realize stable connection between foreground and background systems, and how to find its problems as quickly as possible are urgent issues which have to be solved.
China Unicom e-channel's sub-system was discussed in the first place to identify its necessity to develop China Unicom e-channel system monitoring platform. Based on this discussion, monitoring platform system functions, online business hall, and 3G website modules of customer ordering、search and acceptance were further discussed. After that, architecture of monitor platform was analyzed, and a module system was designed, including core sub-systems of website service, application service, data service, system service, etc. Amongst them, system integration and realization of Unicom online business hall,3G website foreground ordering management and background data calling monitoring were mainly discussed in the section about web based services. Finally, extensibility of the monitoring platform and system investment return were analyzed.
首先讨论了中国联通电子渠道省分业务系统的现状和问题,明确了中国联通电子渠道业务系统监控平台开发的必要性。在此基础上,讨论包括监控平台系统功能,分析联通业务系统、系统监控、实时监控状态、监控报警、监控后台管理等主要流程,然后分析业务系统的监控平台架构,并利用模块化的方式设计系统,对监控平台的主监控、监控管理等核心子系统进行详细设计,其中基于web services重点讨论联通业务系统监控平台主监控核心子系统和监控管理核心子系统集成和实现。最后对监控平台的可扩展性和系统投资效益进行分析。
China Unicom is a major player on China telecommunication market. The business system of China Unicom is not only a practical communication channel between customers and China Unicom, but an entity to sell products and provide differential services to customers. China Unicom has started channel sales of "online business hall" and 3G website. However, the foreground system is built on China Unicom Corporate system, and sub-background systems of provinces have to be called by the background system. This results in unstable communication between systems. Therefore, how to realize stable connection between foreground and background systems, and how to find its problems as quickly as possible are urgent issues which have to be solved.
China Unicom e-channel's sub-system was discussed in the first place to identify its necessity to develop China Unicom e-channel system monitoring platform. Based on this discussion, monitoring platform system functions, online business hall, and 3G website modules of customer ordering、search and acceptance were further discussed. After that, architecture of monitor platform was analyzed, and a module system was designed, including core sub-systems of website service, application service, data service, system service, etc. Amongst them, system integration and realization of Unicom online business hall,3G website foreground ordering management and background data calling monitoring were mainly discussed in the section about web based services. Finally, extensibility of the monitoring platform and system investment return were analyzed.
引文
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[6]2011-2015年中国3G产业市场行情动态及投资前景预测报告[J]2010(10)
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[15]潘晨.北京移动IT系统监控平台的研究与实现[D],北京邮电大学,2006
[16]邱银安,满君丰,邹豪杰.语义Web服务系统模型研究[J].微计算机应用,2005年03期,
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[18]杨德华.利用J2EE实现Web Services模型与应用[J].计算机工程与应用,2004,9：122—125
[19]石伟鹏,杨小虎.基于SOAP协议的Web Services安全基础规范(WS-Security) [J].计算机应用研究,2003,20(2)：100.
[20]Cesare Pautasso, Olaf Zimmermann, Frank Leymann. Restful web Services vs. "big" web services:making the right architectural decision[R]. Beijing:International World Wide Web Conference,2008.
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[22]金静梅,SOAP消息传递安全性技术研究与SOAP加密的实现[D].《苏州大学》,2005年20-40.
[2]王冀,《分析：透视日本NTT DoCoMo软实力》[R]2007(8)通信产业报.
[3]《AT&T与Apple的合作及运营模式》[N],2009(5)易观国际优化商业合作.
[4]陈颢,《中国电信在全业务运营环境下的多渠道协同建设》,[EB/OL/] 2010(8). http://blog.c114.net/html/34/440634-71642.html.
[5]权莉、《日本3G运营商的市场策略》[N],2009(2).网易科技报道.
[6]2011-2015年中国3G产业市场行情动态及投资前景预测报告[J]2010(10)
[7]张猛,徐辉.《中国联通IT系统BSS系统域客户关系管理系统业务规范》[Z].中国联通,2004(3)：99-109.
[8]王磊,刘东平,王奎.《联通客户业务受理系统IBS系统规范v1.0》[Z].北京联通,2009(7)：1217.
[9]阮航,焦刚.《2007年省级网管系统建设指导意见》[Z].中国联通,2007(10)：10-11.
[10]W3C. Web Services Architecture[EB/OL]. http://www.w3. org/TR/2003/WD-ws-arch-20030808/,2003.
[11]柳杨,杨贯中.使用Web Service实现系统的重用[D].《计算机系统应用》,2005年12期
[12]Codehaus XFire. WS-Security[EB/OL]. http://xfire.codehaus.org/WS-Security,2008.
[13]柴晓路,梁宇奇.Web Services技术架构和应用[M].电子工业出版社,2003.
[14]刘通,张亚男.基于XFire的分布式Java Web Services的应用[J].长春工业大学学报,2008(2)：185—187.
[15]潘晨.北京移动IT系统监控平台的研究与实现[D],北京邮电大学,2006
[16]邱银安,满君丰,邹豪杰.语义Web服务系统模型研究[J].微计算机应用,2005年03期,
[17]周竞涛,王明微.Web Services Vs. EAI:比较与分析[EB/OL]. http://www.ibm.com/developerworks/cn/webservices/ws-wseai/index.htm 1,2002.
[18]杨德华.利用J2EE实现Web Services模型与应用[J].计算机工程与应用,2004,9：122—125
[19]石伟鹏,杨小虎.基于SOAP协议的Web Services安全基础规范(WS-Security) [J].计算机应用研究,2003,20(2)：100.
[20]Cesare Pautasso, Olaf Zimmermann, Frank Leymann. Restful web Services vs. "big" web services:making the right architectural decision[R]. Beijing:International World Wide Web Conference,2008.
[21]Newcomer E, Lomow G著.徐涵,译.Understanding SOA with Web Services中文版[M],北京：电子工业出版社,2006.
[22]金静梅,SOAP消息传递安全性技术研究与SOAP加密的实现[D].《苏州大学》,2005年20-40.