基于WEB2.0的企业信息资源管理研究
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摘要
互联网的出现极大地促进了社会信息化和企业信息化,早期的互联网技术应用虽然为企业内外的信息交流提供了诸多便利,但都未能有效地解决企业信息资源尤其是隐性知识的组织与共享问题。WEB2.0的出现,展示出对信息资源组织与管理的能力,为企业在知识管理层面加强信息资源管理带来了新的希望。本文正是基于此背景,通过WEB2.0思想在信息资源管理领域的运用,结合WEB2.0的本质特征与技术应用,提出基于WEB2.0的企业信息资源管理思路,为企业信息资源管理理论与方法的创新提供了方向。文章内容主要包括以下部分:
第一部分,WEB2.0思想及其应用。根据新兴的WEB2.0思想的产生与发展过程,归纳总结了WEB2.0的概念与特征;在WEB2.0的理论基础之上,提出了WEB2.0的参与式架构并介绍了WEB2.0的应用组成。
第二部分,基于WEB2.0的企业信息资源管理变革。指出了WEB2.0应用所关注的是处于知识管理层面的企业信息资源,提出WEB2.0向企业信息资源管理的引入模式,并构建WEB2.0架构下的企业信息资源管理体系,从战略、体制与技术服务三个层面来探讨WEB2.0框架下的企业信息资源管理内容。
第三部分,进一步探究了基于WEB2.0的企业信息资源管理进阶——基于WEB2.0的企业知识管理。研究企业知识管理中WEB2.0的相关应用,根据基于WEB2.0的企业知识管理模型以及传统企业知识管理平台的不足,提出基于WEB2.0的企业知识管理平台设计方案。
第四部分,基于WEB2.0的企业信息资源管理发展趋势。随着WEB2.0的发展演变及其在企业中的涉足、应用日益增多,出现了ENTERPRISE2.0(企业2.0)这一新概念。针对现有情况,探究了ENTERPRISE2.0的内涵与特征,并对其应用前景进行展望。
The emergence of the Internet has greatly promoted social informatization and enterprise informatization, while the early application of Internet technology has provided a lot of convenience for information exchange of enterprises inside and outside, but did not effectively address the organization and sharing of enterprise information resources and tacit knowledge in particular. WEB2.0's emergence displayed the capabilities to information resources organization and management, and brought new hope for enterprises strengthen the management of information resources in the knowledge management level. Under that background, combining the essential characteristics, technologies and applications of WEB2.0 through the application of WEB2.0 thought in the field of information resources management, this paper presents a new thought : enterprises information resources management based on WEB2.0, and provides a new direction to management theory and innovative methods for enterprise information resource. The main content includes four chapters:
In part one, it introduces the WEB2.0 theory and application. According to the birth and development of WEB2.0, it sums up the concepts and features of WEB2.0. Based on WEB2.0 theory, it presents the WEB2.0 Architecture of Participation, introduces WEB2.0's applications.
In part two, it indicates that the WEB2.0's applications should be inclined to the enterprise information resource of knowledge management layer. It proposes the mode of that how to WEB2.0 import enterprise information resource management. Then it constructs a system of enterprises information resources management based on WEB2.0 architecture, and discusses its content from the aspects in enterprise stratagem, system and operation.
In part three, it explores the high stage of enterprise information resourcemanagement------enterprises knowledge management based on WEB2.0. After studyingsome enterprise knowledge management applications about WEB2.0, it designs the enterprises knowledge management model based on WEB2.0, and presents an enterprise knowledge management platform based on WEB2.0 according to the defects of traditional enterprises knowledge management.
In part four, it introduces the development of enterprise information resources management based on WEB2.0.With the evolution of WEB2.0 technology and its widerapplication in enterprise, a new conception------ENTERPRISE2.0 is appearing. Againstthe existing situation, it analyzes the Content and features of ENTERPRISE2.0, and views its application foreground in enterprise.
第一部分,WEB2.0思想及其应用。根据新兴的WEB2.0思想的产生与发展过程,归纳总结了WEB2.0的概念与特征;在WEB2.0的理论基础之上,提出了WEB2.0的参与式架构并介绍了WEB2.0的应用组成。
第二部分,基于WEB2.0的企业信息资源管理变革。指出了WEB2.0应用所关注的是处于知识管理层面的企业信息资源,提出WEB2.0向企业信息资源管理的引入模式,并构建WEB2.0架构下的企业信息资源管理体系,从战略、体制与技术服务三个层面来探讨WEB2.0框架下的企业信息资源管理内容。
第三部分,进一步探究了基于WEB2.0的企业信息资源管理进阶——基于WEB2.0的企业知识管理。研究企业知识管理中WEB2.0的相关应用,根据基于WEB2.0的企业知识管理模型以及传统企业知识管理平台的不足,提出基于WEB2.0的企业知识管理平台设计方案。
第四部分,基于WEB2.0的企业信息资源管理发展趋势。随着WEB2.0的发展演变及其在企业中的涉足、应用日益增多,出现了ENTERPRISE2.0(企业2.0)这一新概念。针对现有情况,探究了ENTERPRISE2.0的内涵与特征,并对其应用前景进行展望。
The emergence of the Internet has greatly promoted social informatization and enterprise informatization, while the early application of Internet technology has provided a lot of convenience for information exchange of enterprises inside and outside, but did not effectively address the organization and sharing of enterprise information resources and tacit knowledge in particular. WEB2.0's emergence displayed the capabilities to information resources organization and management, and brought new hope for enterprises strengthen the management of information resources in the knowledge management level. Under that background, combining the essential characteristics, technologies and applications of WEB2.0 through the application of WEB2.0 thought in the field of information resources management, this paper presents a new thought : enterprises information resources management based on WEB2.0, and provides a new direction to management theory and innovative methods for enterprise information resource. The main content includes four chapters:
In part one, it introduces the WEB2.0 theory and application. According to the birth and development of WEB2.0, it sums up the concepts and features of WEB2.0. Based on WEB2.0 theory, it presents the WEB2.0 Architecture of Participation, introduces WEB2.0's applications.
In part two, it indicates that the WEB2.0's applications should be inclined to the enterprise information resource of knowledge management layer. It proposes the mode of that how to WEB2.0 import enterprise information resource management. Then it constructs a system of enterprises information resources management based on WEB2.0 architecture, and discusses its content from the aspects in enterprise stratagem, system and operation.
In part three, it explores the high stage of enterprise information resourcemanagement------enterprises knowledge management based on WEB2.0. After studyingsome enterprise knowledge management applications about WEB2.0, it designs the enterprises knowledge management model based on WEB2.0, and presents an enterprise knowledge management platform based on WEB2.0 according to the defects of traditional enterprises knowledge management.
In part four, it introduces the development of enterprise information resources management based on WEB2.0.With the evolution of WEB2.0 technology and its widerapplication in enterprise, a new conception------ENTERPRISE2.0 is appearing. Againstthe existing situation, it analyzes the Content and features of ENTERPRISE2.0, and views its application foreground in enterprise.
引文
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[3]杨帆.基于Wiki的企业知识管理研究[D].武汉大学硕士学位论文,2006
[4]张智勇.WEB2.0的精髓:互联网的本真[OE/DB].http://www.ddup.net,2007
[5]Keven.WEB2.0技术探源[OE/DB].http://www.libnet.sh.cn,2006
[6]王知津,宋正凯.WEB2.0的特色及其对网络信息交流的影响[J].新世纪图书馆,2006(3):10-13
[7][美]克里斯·安德森著;乔江涛译.长尾理论[M].北京:中信出版社,2006:35-39
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[33]Tim O'Reilly.Core Competencies of WEB2.0 Companies[OE/DB].http://www.oreillynet.com,2006
[34]Dion Hinchcliffe.WEB 2.0 Summit:IBM evolves vision of SOA and WEB 2.0[OE/DB].http://blogs.zdnet.com/Hinchcliffe,2006
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[37]M.Alavi and D.E.Leidner.Review:Knowledge management and knowledge management systems:Conceptual foundations and research issues[J],MIS Quarterly 2001,25(1):107-136
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[43]G.Gruman.Really Simple Syndication(RSS):as a Knowledge Management Tool [OE/DB].http://www.cio.com,2007
[44]Weijun Wang,Rui Xiong,Jing Sun.Design of a WEB2.0-based Knowledge Management Platform[C].Proceeding of 7th IFIP Conference on e-Business,e-Service and e-Society(I3E2007),Springer,Oct.10-12,2007:237-243
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[46]Connolly T.,L.M.Jessup,J.S.Valacich.Effects of anonymity and evaluative tone on idea generation in computer mediated groups[J].Management Science,1990(6)
[47]Foltz,P.W.and Dumais,S.T.,"Personalized information delivery:An analysis of information filtering methods"[J].Communications of the ACM,1992,35(12):51-60
[48]李书宁.互联网信息环境中信息超载问题研究[J].情报科学,2005,23(10):1587-1590
[49]梁桂英,李记旭.Folksonomy初探[J].图书馆杂志.2006,25(4):46-49
[50]D.R.Tauritz,J.N.Kok,I.G.Sprinkhuizen-Kuyper.Adaptive information filtering using evolutionary computation[J].Information Sciences,2000
[51]Funakoshi,Kaname,Ohguro,Takeshi.Content based collaborative recommender system with detailed use of evaluations[C].In:KES 4th International Conference on Knowledge Based Intelligent Engineering Systems and Allied Technologies,2000.
[52]Maes,P.,Kozierok,R..Learning interface agents[C].Proceedings of AAAI, 1993:459-465
[53]马彪.基于门户的企业知识管理系统建设[J].中国管理信息化,2006(11):13-16
[54]John Musser,Tim O'Reilly.WEB2.0 Principles and Best Practices[OE/DB].Report of O'REILLY Radar,2006
[55]Dion Hinchcliffe.Enterprise WEB2.0[OE/DB].http://blogs.zdnet.com,2007
[56]Andrew P.McAfee.ENTERPRISE2.0:The Dawn of Emergent Collaboration[J].Management of Technology and Innovation.Spring2006,47(3):21-28
[57]What Is ENTERPRISE2.0[OE/DB].http://enterprise2conf.com,2007
[58]WEB2.0登陆企业IT技术日益消费化[OE/DB].http://www.cnetnews.com.cn,2007
[59]企业WEB2.0需求增长,软件商推整合产品[OE/DB].http://server.51cto.com,2007
[60]IBM商业门户软件首次集成Google应用[OE/DB].http://it.sohu.com,2008
[61]IBM召开Lotus协作年会,推商务社区软件平台[OE/DB].http://it.sohu.com,2008
[62]BEA新推出三款企业集成管理WEB2.0产品[OE/DB].http://www.enet.com.cn,2007
[63]ENTERPRISE2.0从概念走向实施[OE/DB].http://articles.e-works.net.cn,2008
1 中国互联网协会.2005-2006中国WEB2.0现状与趋势调查报告.http://report.internetdigital.org,2006-02-23
1 杨帆.基于Wiki的企业知识管理研究.武汉大学硕士学位论文,2006:19
2 中国互联网协会.2005-2006中国WEB2.0现状与趋势调查报告.http://report.internetdigital.org,2006-02-23
3 张智勇.WEB2.0的精髓:互联网的本真.http://www.ddup.net/post/210.html,2007-01-25
1 Keven.WEB2.0技术探源.http://www.libnet.sh.cn/sztsg/web20/keven.ppt,2006-11-20
1 王知律,宋正凯.WEB2.0的特色及其对网络信息交流的影响.新世纪图书馆,2006(3):10-13
2[美]克里斯·安德森著;乔江涛译.长尾理论.北京:中信出版社,2006:35-39
1 杨帆.基于Wiki的企业知识管理研究.武汉大学硕士学位论文,2006:20
1 虢段,方平.网络信息自组织透视.情报理论与实践,2001(6):460-462
2 李宏轩.信息自组织理论探讨.情报科学,2000(2):108-110
3 王知津,宋正凯.WEB2.0的特色及其对网络信息交流的影响.新世纪图书馆.2006(3):10-13
4 郭明琪.《参与式的架构--对WEB2.0的观察与再思考》.http://www.flickr.com/photos/66199372@N00/sets/72057594132369009/show,2006-10-22
1 Larry Downes,Chunka Mui.(2000).Unleashing the Killer App:Digital Strategies for Market Dominance.Harvard Business School Press:Revised edition(March 2000)
2 杨舜慧.探索资讯时代的网路经济法则(二)网路经济的定律.电子商务时报,http://www.ectimes.org.tw/gb/readpaper.asp?id=8785,2006-10-19
1 http://www.flickr.com/photos/66199372@N00/sets/72057594132369009/show,2006-10-22
2 Dion Hinchcliffe THE STATE OF WEB 2.0.http://web2.wsj2.com/the_state_of_web_20.htm,2006-09-25
1 Jesse James Garrett.(2005).A New Approach to Web Applications.from http://www.adaptivepath.com/publications/essays/archives/000385.php,2006-11-01
2 Roy Thomas Fielding.(2000).Architectural Styles and the Design of Network-based Software Architectures.Ph D Thesis.California:University of California.2000
1 王知津,宋正凯.WEB2.0的特色及其对网络信息交流的影响.新世纪图书馆,2006(3):10-13
1 马费成.论情报学的基本原理及理论体系构建.情报学报.2007(Vol.26 No.1):3-13
2 粱战平.开创情报学的朱米--争论的焦点问题研究.情报学报.2007(Vol.26 No.1):14-19
1 王伟军.熊瑞.WEB2.0与知识管理平台的集成研究.情报资料工作,2007(5):37-40.
1 Amazon Web Services Blog.http://aws.typepad.com/.2007
2 WEB2.0在企业层面的应用.http://hi.baidu.com/tigerchen/blog/item/45097522b32909a54623e8e0.html.2007
3 Leveraging RSS at Disney:from Collaboration to Massive Content Delivery.http://conferences.oreillynet.com/cs/et2004/view/e_sess/4763.2007
4 陈郑伟,彭岩.庄力可.基于Ajax的电子政务平台的研究与应用.计算机工程与应用,2007,43(5):196-214
1 凌妍妍.Mashups-一种新型Web应用程序.http://idke.ruc.edu.cn/reports/report2006/seminar%20summary/Mashup.pdf.2007
2 张树人.从社会性软件、WEB2.0到复杂适应信息系统研究.中国人民大学博士学位论文,2006
1 Weijun Wang,Jing Sun.WEB2.0 Architecture Evolves Innovation of Enterprise IRM[C]//Frank G.Duserick,etc.,eds.Proceedings of the Sixth Wuhan International Conference on Electronic Business:Management Challenges in a Global World.Alfred University Press,2007:3082-3087
1 马费成,王晓光.信息资源管理研究及国际前沿.情报学研究进展.武汉大学出版社,2007:407
2 方兴东.刘双佳.组织知识管理的博客化增强竞争优势.http://www.kmcenter.org/AnicleShow.aapArticleID= 1253,2004-05-27
1 熊回香.WEB2.0环境下的网络信息组织.情报资料工作,2007(5):29-32
2 王伟军.集成论及其在信息管理中的应用研究.武汉理工大学管理学院博士后出站报告,2004
3 黄杰,王伟军.企业信息组织集成及其机制研究.中国图书馆学报,2006(5):29-31
4 Tim O'Reilly.Core Competencies of WEB2.0 Companies. http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html?pagc=5,2006-10-22
1 Dion Hinchcliffe.Web 2.0 Summit:IBM evolves vision of SOA and Web 2.0.http://blogs.zdnet.com/Hinchcliffe/?,p=72,2006-11-07
1 柯平,高洁.信息管理概论.北京:科学出版社,2002:50
2 H.L.Yang,H.C.Ho,"Emergent standard of knowledge management:Hybrid peer-to-peer knowledge management",Computer Standards & Interfaces 29,2007:413-422.
3 M.Alavi and D.E.Leidner,"Review:Knowledge management and knowledge management systems:Conceptual foundations and research issues",MIS Quarterly,2001(Vol.25,No.1):107-136
4 S.M.Richardson,J.F.Courtney,and J.D.Haynes,"Theoretical principles for knowledge management system design:Application to pediatric bipolar disorder",Decision Support Systems,2006(Vol.42,No.3):1321-1337.
1 I.Nonaka."The Knowledge Creating Company," Harvard Business Review 69,96-104(1991).
2 I.Nonaka and H.Takeuchi,The Knowledge Creating Company.Oxford University Press,Oxford,UK(1995).
3 王娜.WEB2.0环境下虚拟企业的隐性知识管理策略研究.情报理论与实践,2007(Vol.30.No.2):203-205
1 G.Gruman,"Really Simple Syndication(RSS):as a Knowledge Management Tool".http://www.cio.com/article/24442/Really_Simple_Syndication_RSS as a Knowledge_Management_Tool.
2 Weijun Wang,Rui Xiong,Jing Sun.Design of a WEB2.0-based Knowledge Management Platform.Proceeding of 7th IFIP Conference on e-Business,e-Service and e-Society(I3E2007),Springer(ISBN 978-0-96-387-75493-2),Oct.10-12,2007:237-243
1 邵斐.孙济庆.基于机构的知识管理系统框架研究.情报科学,2006(Vol.24.No.1):88-91
1 Connolly T.,L.M.Jessup,J.S.Valacich.Effects of anonymity and evaluative tone on idea generation in computer mediated groups.Management Science,1990(6)
1 Foltz,P.W.and Dumais,S.T.,"Personalized information delivery:An analysis of information filtering methods".Communications of the ACM,1992,35(12):51-60
2 李书宁.互联网信息环境中信息超载问题研究.情报科学.2005(Vol.23,No.10):1587-1590
1 粱桂英,李记旭.FOlksonomy初探.图书馆杂志.2006,(Vol.25,No.4):46-49
2 D.R.Tauritz,J.N.Kok,I.G.Sprinkhuizen-Kuyper.Adaptive information filtering using evolutionary computation.Information Sciences,2000
3 Funakoshi,Kaname,Ohguro,Takeshi.Content based collaborative recommender system with detailed use of evaluations.In:KES 4th International Conference on Knowledge Based Intelligent Engineering Systems and Allied Technologies,2000
4 Maes,P.,Kozierok,R.."Learning interface agents",Proceedings of AAAI,1993:459-465
1 马彪.基于门户的企业知识管理系统建设.中国管理信息化.2006(11):13-16
1 John Musser,Tim O'Reilly,"WEB2.0 Principles and Best Practices",Report of O'REILLY Radar,2006
1 Gartner:WEB2.0登陆企业IT技术日益消费化.http://www.cnetnews.com.cn,2007
2 企业WEB2.0需求增长,软件商推整合产品.http://server.51cto.com,2007
1 Dion Hinchcliffe.Enterprise WEB2.0.http://blogs.zdnet.com/Hinchcliffe/?p=71
2 Andrew P.McAfee.ENTERPRISE2.0:The Dawn of Emergent Collaboration.Management of Technology and Innovation.Spring2006,Vol.47,No.3,pp.21-28 http://sloanreview.mit.edu/smr/issue,/2006/spring/06/
1 What Is ENTERPRISE2.0? http://enterprise2conf.com/about/what-is-enterprise2.0.php
1 IBM商业门户软件首次集成Google应用.http://it.sohu.com,2008
2 IBM召开Lotus协作年会.推商务社区软件平台.http://it.sohu.com,2008
1 BEA新推出三款企业集成管理WEB2.0产品.http://www.enet.com.cn,2007
2 Enterprise2.0从概念走向实施.http://articles.e-works.net.cn
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[3]杨帆.基于Wiki的企业知识管理研究[D].武汉大学硕士学位论文,2006
[4]张智勇.WEB2.0的精髓:互联网的本真[OE/DB].http://www.ddup.net,2007
[5]Keven.WEB2.0技术探源[OE/DB].http://www.libnet.sh.cn,2006
[6]王知津,宋正凯.WEB2.0的特色及其对网络信息交流的影响[J].新世纪图书馆,2006(3):10-13
[7][美]克里斯·安德森著;乔江涛译.长尾理论[M].北京:中信出版社,2006:35-39
[8]虢毅,方平.网络信息自组织透视[M].情报理论与实践,2001(6):460-462
[9]李宏轩.信息自组织理论探讨[J].情报科学,2000(2):108-110
[10]郭明琪.参与式的架构--对WEB2.0的观察与再思考[OE/DB].http://www.flickr.com/photos,2006
[11]Larry Downes,Chunka Mui..Unleashing the Killer App:Digital Strategies for Market Dominance[M].Harvard Business School Press;Revised edition,2000
[12]杨舜慧.探索资讯时代的网路经济法则(二)网路经济的定律[OE/DB].电子商务时报,http://www.ectimes.org.tw,2006
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[14]Dion Hincheliffe.The State of WEB2.0[OE/DB].http://WEB2.wsj2.com,2006
[15]Jesse James Garrett.A New Approach to WEB Applications[OE/DB].http://www.adaptivepath.com/publications/essays/arehives/000385.php,2005
[16]Roy Thomas Fielding.Architectural Styles and the Design of Network-based Software Architectures[D].Ph D Thesis.California:University of California.2000
[17]马费成.论情报学的基本原理及理论体系构建[J].情报学报,2007,26(1):3-13
[18]梁战平.开创情报学的未来--争论的焦点问题研究[J].情报学报,2007,26(1):14-19
[19]王伟军,熊瑞.WEB2.0与知识管理平台的集成研究[J].情报资料工作,2007(5):37-40
[20]Amazon Web Services Blog[OE/DB].http://aws.typepad.com/.2007
[21]WEB2.0在企业层面的应用[OE/DB].http://hi.baidu.com/tigerchen/blog/item/45097522b32909a54623e8e0.html.2007
[22]Leveraging RSS at Disney:from Collaboration to Massive Content Delivery [OE/DB].http://conferences.oreillynet.com/cs/et2004/view/e_sess/4763.2007
[23]陈郑伟,彭岩,庄力可.基于Ajax的电子政务平台的研究与应用[J].计算机工程与应用,2007,43(5):196-214
[24]凌妍妍.Mashupsm-一种新型Web应用程序[OE/DB].http://idke.ruc.edu.cn/reports/report2006/seminar%20summary/Mashup.pdf.2007
[25]张树人.从社会性软件、WEB2.0到复杂适应信息系统研究[D].中国人民大学博士学位论文,2006
[26]秦铁辉.企业信息资源管理研究[M].北京:北京大学出版社,2006
[27]Weijun Wang,Jing Sun.WEB2.0 Architecture Evolves Innovation of Enterprise IRM[C]//Frank G.Duserick,etc.,eds.Proceedings of the Sixth Wuhan International Conference on Electronic Business:Management Challenges in a Global World.Alfred University Press,2007:3082-3087
[28]马费成,王晓光.信息资源管理研究及国际前沿[J].情报学研究进展.武汉大学出版社,2007:407
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[30]熊回香.WEB2.0环境下的网络信息组织[J].情报资料工作,2007(05)
[31]王伟军.集成论及其在信息管理中的应用研究[D].武汉理工大学管理学院博士后出站报告,2004
[32]黄杰,王伟军.企业信息组织集成及其机制研究[J].中国图书馆学报,2006(5):29-31
[33]Tim O'Reilly.Core Competencies of WEB2.0 Companies[OE/DB].http://www.oreillynet.com,2006
[34]Dion Hinchcliffe.WEB 2.0 Summit:IBM evolves vision of SOA and WEB 2.0[OE/DB].http://blogs.zdnet.com/Hinchcliffe,2006
[35]柯平,高洁.信息管理概论[M].北京:科学出版社,2002:50
[36]H.L.Yang,H.C.Ho.Emergent standard of knowledge management:Hybrid peer-to-peer knowledge management[J],Computer Standards & Interfaces,2007:413-422
[37]M.Alavi and D.E.Leidner.Review:Knowledge management and knowledge management systems:Conceptual foundations and research issues[J],MIS Quarterly 2001,25(1):107-136
[38]S.M.Richardson,J.F.Courtney,and J.D.Haynes.Theoretical principles for knowledge management system design:Application to pediatric bipolar disorder[J].Decision Support Systems,2006,42(3):1321-1337
[40]I.Nonaka.The Knowledge Creating Company[J].Harvard Business Review,1991:96-104
[41]I.Nonaka and H.Takeuchi.The Knowledge Creating Company[M],UK:Oxford University Press,1995
[42]王娜.WEB2.0环境下虚拟企业的隐性知识管理策略研究[J].情报理论与实践,2007,30(2):203-205
[43]G.Gruman.Really Simple Syndication(RSS):as a Knowledge Management Tool [OE/DB].http://www.cio.com,2007
[44]Weijun Wang,Rui Xiong,Jing Sun.Design of a WEB2.0-based Knowledge Management Platform[C].Proceeding of 7th IFIP Conference on e-Business,e-Service and e-Society(I3E2007),Springer,Oct.10-12,2007:237-243
[45]邵斐,孙济庆.基于机构的知识管理系统框架研究[J].情报科学,2006,24(1):88-91
[46]Connolly T.,L.M.Jessup,J.S.Valacich.Effects of anonymity and evaluative tone on idea generation in computer mediated groups[J].Management Science,1990(6)
[47]Foltz,P.W.and Dumais,S.T.,"Personalized information delivery:An analysis of information filtering methods"[J].Communications of the ACM,1992,35(12):51-60
[48]李书宁.互联网信息环境中信息超载问题研究[J].情报科学,2005,23(10):1587-1590
[49]梁桂英,李记旭.Folksonomy初探[J].图书馆杂志.2006,25(4):46-49
[50]D.R.Tauritz,J.N.Kok,I.G.Sprinkhuizen-Kuyper.Adaptive information filtering using evolutionary computation[J].Information Sciences,2000
[51]Funakoshi,Kaname,Ohguro,Takeshi.Content based collaborative recommender system with detailed use of evaluations[C].In:KES 4th International Conference on Knowledge Based Intelligent Engineering Systems and Allied Technologies,2000.
[52]Maes,P.,Kozierok,R..Learning interface agents[C].Proceedings of AAAI, 1993:459-465
[53]马彪.基于门户的企业知识管理系统建设[J].中国管理信息化,2006(11):13-16
[54]John Musser,Tim O'Reilly.WEB2.0 Principles and Best Practices[OE/DB].Report of O'REILLY Radar,2006
[55]Dion Hinchcliffe.Enterprise WEB2.0[OE/DB].http://blogs.zdnet.com,2007
[56]Andrew P.McAfee.ENTERPRISE2.0:The Dawn of Emergent Collaboration[J].Management of Technology and Innovation.Spring2006,47(3):21-28
[57]What Is ENTERPRISE2.0[OE/DB].http://enterprise2conf.com,2007
[58]WEB2.0登陆企业IT技术日益消费化[OE/DB].http://www.cnetnews.com.cn,2007
[59]企业WEB2.0需求增长,软件商推整合产品[OE/DB].http://server.51cto.com,2007
[60]IBM商业门户软件首次集成Google应用[OE/DB].http://it.sohu.com,2008
[61]IBM召开Lotus协作年会,推商务社区软件平台[OE/DB].http://it.sohu.com,2008
[62]BEA新推出三款企业集成管理WEB2.0产品[OE/DB].http://www.enet.com.cn,2007
[63]ENTERPRISE2.0从概念走向实施[OE/DB].http://articles.e-works.net.cn,2008