分包工程的流程管理
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摘要
随着经济全球化和工程项目管理的发展,建筑业内各种生产关系日益复杂。分包工程越来越多,项目分包成为市场化及企业自身发展的必然趋势。对分包商的管理就显得越来越重要。项目分包管理是项目管理的重要内容之一,它在项目管理中扮演着越来越重要的角色。建立科学的、标准化、规范化的管理工作流程可以使管理业务完成效率提高、使整个管理系统优化,从而可以有效的实现整体项目的目标。
本文首先从分包工程项目管理切入,详细的分析了工程项目管理的特点,并探讨了目前分包工程项目管理中存在的问题和发展的趋势;然后介绍业务流程定义,详细的介绍了流程管理的特点以及流程优化的相关理论知识;最后结合长江隧道工程地连墙分包项目进行实证研究,对分包工程的管理流程进行了分析和优化。
本文全面分析了分包工程的管理现状,提出了对分包工程进行流程管理的新思路,运用流程管理理论对分包工程项目管理进行了分析,使项目管理组织具有明确的目标或分解目标,在资源罗列的基础上分析客户所需,明确输入输出数据信息,明确由谁来负责,如何按内在的逻辑关系统筹管理,注重理论联系实际,编制出一套适用性强、标准化程度高的管理流程,以期对诸如此类的分包工程的管理流程理论研究及实践应用起到一定的指导作用。
With the development of economic global and project management, the relationship among several parts becomes more and more complex. There are more subcontracting projects, project subcontracting is the certain trend because of the development of marketing and enterprise. The management of subcontractor become more and more important. Management of subcontracting projects is one important part of the project management, it becomes more and more important in project management. Scientific, standard and regular management process is essential to the improvement of efficiency of management work and optimization of the project management system, so as to attain the objective of the project effectively.
This paper begins with the subcontracting project management, analyses the characteristics of the project management in detail, and discusses the problems of the subcontracting project management and the trend of the development; and then introduces the business process, the characteristics of process management and the knowledge of the method which can optimize process; finally analyses and optimizes the management process of the subcontracting project with the practice of the underground continuous wall project in the changjiang tunnel.
This paper analyses the actual management of the subcontracting project roundly, brings forward the idea that using process management method to manage the subcontracting project, analyses the subcontracting project management using the theory of the process management, makes sure the target of the organization and ascertains the input、output and the man who answer for the target by analyzing what custom need, pays attention to integrate theory to practice, works out a process management that applicability is better and standard degree is high. I hope this paper can provide the theoretical base for the research and application of management process in subcontracting project.
本文首先从分包工程项目管理切入,详细的分析了工程项目管理的特点,并探讨了目前分包工程项目管理中存在的问题和发展的趋势;然后介绍业务流程定义,详细的介绍了流程管理的特点以及流程优化的相关理论知识;最后结合长江隧道工程地连墙分包项目进行实证研究,对分包工程的管理流程进行了分析和优化。
本文全面分析了分包工程的管理现状,提出了对分包工程进行流程管理的新思路,运用流程管理理论对分包工程项目管理进行了分析,使项目管理组织具有明确的目标或分解目标,在资源罗列的基础上分析客户所需,明确输入输出数据信息,明确由谁来负责,如何按内在的逻辑关系统筹管理,注重理论联系实际,编制出一套适用性强、标准化程度高的管理流程,以期对诸如此类的分包工程的管理流程理论研究及实践应用起到一定的指导作用。
With the development of economic global and project management, the relationship among several parts becomes more and more complex. There are more subcontracting projects, project subcontracting is the certain trend because of the development of marketing and enterprise. The management of subcontractor become more and more important. Management of subcontracting projects is one important part of the project management, it becomes more and more important in project management. Scientific, standard and regular management process is essential to the improvement of efficiency of management work and optimization of the project management system, so as to attain the objective of the project effectively.
This paper begins with the subcontracting project management, analyses the characteristics of the project management in detail, and discusses the problems of the subcontracting project management and the trend of the development; and then introduces the business process, the characteristics of process management and the knowledge of the method which can optimize process; finally analyses and optimizes the management process of the subcontracting project with the practice of the underground continuous wall project in the changjiang tunnel.
This paper analyses the actual management of the subcontracting project roundly, brings forward the idea that using process management method to manage the subcontracting project, analyses the subcontracting project management using the theory of the process management, makes sure the target of the organization and ascertains the input、output and the man who answer for the target by analyzing what custom need, pays attention to integrate theory to practice, works out a process management that applicability is better and standard degree is high. I hope this paper can provide the theoretical base for the research and application of management process in subcontracting project.
引文
[1]李学栋.管理业务流程设计方法研究[J].华东船舶工业学院学报.16(2):75-76
[2] HAMMER M.Reengineering work:don’t Automate, Deliterate[J].Harvard Business Review,July-August,1990:104-102
[3]李习斌.管理科学化研究指南[M].北京:国防工业出版社,1989
[4]刘建一.企业管理系统设计理论与方法[J].电子科技大学学报,1997
[5]芮明杰,钱平凡.再造流程[M].杭州:浙江人民出版社.1997
[6]王田苗,胡耀光.基于价值链的企业流程再造与信息集成[M].北京:清华大学出版社.2002.9:17-61
[7] James Tc Teng,Kirk D Fiedler,Varun Grover.An exploratory study of the function and organizational context on business process reengineering project initiatives [J]. International Journal of Management Science,1998,26(6):67-98
[8]王玉荣.流程管理[M].北京:机械工业出版社.2002
[9]陈丽娟.项目管理流程创新及其信息系统的研究[D].复旦大学,2001
[10]刘文山.企业流程再造及其应用研究[D].上海财经大学,2001
[11] Martin J.eppler Oliver Sukowski.Managing team knowledge: Core process, tools and enabling factors [J].European Management Journal, 2000,VOL 18 NO3 June334-341
[12] J·佩帕德P·罗兰.业务流程再造精要[M].北京:中信出版社,2003.2第2版.13-14
[13]甘华鸣.业务流程[M].北京:中国国际广播出版社,2002版.254-265
[14]丛培经.实用工程项目管理手册[M].北京:中国建筑工业出版社,19
[15]耿海峰.建筑工程项目分包管理方式的探讨[J].科技情报开发与经济2005.15(20):195-197
[16]赵卫东.流程的协调管理研究[J].管理科学与工程,2003.2:43
[17]杜波等.浅谈集团项目管理中质量风险的控制与防范[J].土木工程学报2003,36(3):90-94
[18]钱省三.项目管理[M].上海:上海交通大学出版社,2006
[19] Colin Armistead, Jean-Philip Pritchard and Simon Machin.Strategic business process management for organization effectiveness [J]. Long Range Planning, 1996, Vol.32, 96-106
[20]戚振强.建设工程项目质量管理[M].北京:机械工业出版社,2004
[21]周红等.论建筑工程总承包企业的管理[J].建筑技术2005(01)
[22]现代物流管理课题组编.供应链管理[M].广东:广东经济出版社,2002年第1版
[23]张立新等.工程施工中分包商的合同管理研究[J].重庆建筑大学学报2003, 25(4):86-90
[24] Mentzas G N.Coordination of joint tasks in organization process.Journal of Information Technology ,1996,29:105-115
[25]李瑞进等.工程项目总包商分包商关系管理模式研究[J].基建优化2006(05)
[26]黄晓彬.大型房屋建筑工程施工总承包的协调与管理[J].中国过程咨询2006(09)
[27] Davenport T H &Beers M C.Manageing Information about Process[J].Journal of Management information Systems.1995,12:57-80
[28]熊侠茹等.工程分包的风险控制[J].水利水电施工2006(01)
[29]赵立方.施工项目技术管理[M].北京:中国建筑工业出版社,2004
[30] Love P E D,Gunasekaran A,Li H. Putting an engine into re-engineering:toward a process–oriented organization [ J ]. International Journal of Operation & Production Management,1998,18(9/10):93-94
[31]王晓.大型工程项目管理理论与方法研究[D].西南交通大学,硕士学位论文,2005
[32]张金锁等.工程项目管理学[M].北京:科学出版社,2000
[33]建设部.关于培育发展工程总承包和工程项目管理企业的指导意见.北京:建设部,2003.2
[34] Wim Vanhaverbeke,Huub Torremans.Organizational structure in process-based organization [J].Knowledge and Process Management,1999,6(1):41-52
[35]李垣.以流程为中心的管理模式[J].西安交通大学学报(社会科学版),2001.12
[36]仲景冰等.工程项目管理[M].北京:北京大学出版社,2006
[37]郭惠民等.避免工程分包中的尴尬局面[J].施工企业管理2006(07)
[38] Vagelio Kavakli,Pericles Loucopoulos.Goal-driven business process analysis application in electricity deregulation[J]. Information Systems,1999,24(3):187-207
[39]张敏芳.浅谈工程项目分包管理[J].科技资讯2006(05)
[40]国际标准.质量管理——项目管理质量指南(GB/T 19016-2000 idt ISO10006:1997)第1版
[41] The PMI Standard Committee.A Guide to the Project Management Body and Knowledge [J].Project Management Institute,1994
[42]罗振璧,刘卫国.企业流程设计与现代质量管理[M].北京:团结出版社,2003.1
[2] HAMMER M.Reengineering work:don’t Automate, Deliterate[J].Harvard Business Review,July-August,1990:104-102
[3]李习斌.管理科学化研究指南[M].北京:国防工业出版社,1989
[4]刘建一.企业管理系统设计理论与方法[J].电子科技大学学报,1997
[5]芮明杰,钱平凡.再造流程[M].杭州:浙江人民出版社.1997
[6]王田苗,胡耀光.基于价值链的企业流程再造与信息集成[M].北京:清华大学出版社.2002.9:17-61
[7] James Tc Teng,Kirk D Fiedler,Varun Grover.An exploratory study of the function and organizational context on business process reengineering project initiatives [J]. International Journal of Management Science,1998,26(6):67-98
[8]王玉荣.流程管理[M].北京:机械工业出版社.2002
[9]陈丽娟.项目管理流程创新及其信息系统的研究[D].复旦大学,2001
[10]刘文山.企业流程再造及其应用研究[D].上海财经大学,2001
[11] Martin J.eppler Oliver Sukowski.Managing team knowledge: Core process, tools and enabling factors [J].European Management Journal, 2000,VOL 18 NO3 June334-341
[12] J·佩帕德P·罗兰.业务流程再造精要[M].北京:中信出版社,2003.2第2版.13-14
[13]甘华鸣.业务流程[M].北京:中国国际广播出版社,2002版.254-265
[14]丛培经.实用工程项目管理手册[M].北京:中国建筑工业出版社,19
[15]耿海峰.建筑工程项目分包管理方式的探讨[J].科技情报开发与经济2005.15(20):195-197
[16]赵卫东.流程的协调管理研究[J].管理科学与工程,2003.2:43
[17]杜波等.浅谈集团项目管理中质量风险的控制与防范[J].土木工程学报2003,36(3):90-94
[18]钱省三.项目管理[M].上海:上海交通大学出版社,2006
[19] Colin Armistead, Jean-Philip Pritchard and Simon Machin.Strategic business process management for organization effectiveness [J]. Long Range Planning, 1996, Vol.32, 96-106
[20]戚振强.建设工程项目质量管理[M].北京:机械工业出版社,2004
[21]周红等.论建筑工程总承包企业的管理[J].建筑技术2005(01)
[22]现代物流管理课题组编.供应链管理[M].广东:广东经济出版社,2002年第1版
[23]张立新等.工程施工中分包商的合同管理研究[J].重庆建筑大学学报2003, 25(4):86-90
[24] Mentzas G N.Coordination of joint tasks in organization process.Journal of Information Technology ,1996,29:105-115
[25]李瑞进等.工程项目总包商分包商关系管理模式研究[J].基建优化2006(05)
[26]黄晓彬.大型房屋建筑工程施工总承包的协调与管理[J].中国过程咨询2006(09)
[27] Davenport T H &Beers M C.Manageing Information about Process[J].Journal of Management information Systems.1995,12:57-80
[28]熊侠茹等.工程分包的风险控制[J].水利水电施工2006(01)
[29]赵立方.施工项目技术管理[M].北京:中国建筑工业出版社,2004
[30] Love P E D,Gunasekaran A,Li H. Putting an engine into re-engineering:toward a process–oriented organization [ J ]. International Journal of Operation & Production Management,1998,18(9/10):93-94
[31]王晓.大型工程项目管理理论与方法研究[D].西南交通大学,硕士学位论文,2005
[32]张金锁等.工程项目管理学[M].北京:科学出版社,2000
[33]建设部.关于培育发展工程总承包和工程项目管理企业的指导意见.北京:建设部,2003.2
[34] Wim Vanhaverbeke,Huub Torremans.Organizational structure in process-based organization [J].Knowledge and Process Management,1999,6(1):41-52
[35]李垣.以流程为中心的管理模式[J].西安交通大学学报(社会科学版),2001.12
[36]仲景冰等.工程项目管理[M].北京:北京大学出版社,2006
[37]郭惠民等.避免工程分包中的尴尬局面[J].施工企业管理2006(07)
[38] Vagelio Kavakli,Pericles Loucopoulos.Goal-driven business process analysis application in electricity deregulation[J]. Information Systems,1999,24(3):187-207
[39]张敏芳.浅谈工程项目分包管理[J].科技资讯2006(05)
[40]国际标准.质量管理——项目管理质量指南(GB/T 19016-2000 idt ISO10006:1997)第1版
[41] The PMI Standard Committee.A Guide to the Project Management Body and Knowledge [J].Project Management Institute,1994
[42]罗振璧,刘卫国.企业流程设计与现代质量管理[M].北京:团结出版社,2003.1