快速响应客户需求的订单交货期预测方法研究
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摘要
随着市场竞争的日趋激烈,客户需求的日益多样化,快速响应客户需求和缩短交货时间是提高企业竞争力的主要手段之一。在此背景下,本文结合浙江省科技计划重点攻关项目“敏捷生产管理系统研究及其在电子制造业中的应用”,研究订单交货期预测问题,提出了订单交货期预测的方法,在此基础上研究开发了交货期预测应用系统。
     第一章介绍了当前企业的竞争要素,综述了交货期预测的研究现状和理论方法,阐述了本文的研究意义和主要研究内容。
     第二章在分析001企业生产特点的基础上,提出了面向001企业的订单交货期预测方法,该方法在实时掌握企业生产与采购等信息的基础上,通过订单统计与汇总、订单优先级计算、询单物料准备、订单装配相关时间计算和订单装配排程等,较准确地预测询单的交货期。
     第三章结合了001企业生产线和装配过程的特点,提出了面向001企业的装配排程方法,该方法首先对订单进行排序,然后经过订单装配排程和订单装配排程调整来确定询单交货期。
     第四章根据本文研究的理论和方法,构建了快速响应客户需求的订单交货期预测子系统,详细叙述了各功能的特点以及用途
     第五章讨论了系统实现,对实现过程中的难点进行了详细的说明,给出了实例。
     第六章对论文的成果进行了总结,对存在的不足之处进行了进一步的探讨。
With more and more drastic competition in market and various customer requirements, quickly responding to customer's need and shortening the time of delivery is one of the main meanses that raise the enterprise's ability on market competition. Under this kind of background the problem of order due date forcasting has being researched, Combined with the key project of science and technology program of bureau of Zhejiang province (No.2003C11010) — Research on the implementation of Agile Manufacture Management System for electronic company. This paper puts forward order due date forecasting mesthod on the TOC, which puts forward the detailed solution according to functions in the forecasting, and developes the software sytem to justify the research finally.
    In the chapter 1, the factors of competition, the meaning, and contents of researching are introduced based on summarizing condition of research and related method of the due date forecasting.
    In the chapter 2, the method of order due date forecasting for 001 enterprise is presented based on characteristics of production of 001 enterprise, which forecasts the order due date exactly based on holding the information of the producing and purchasing of 001 enterprise real-timely, by the order statistic and gathering, calculating order priority, preparating of enquiry's material, calculating the related time of order assembling, order assembly scheduling and so on.
    In the chapter 3, the method of assembling scheduling for 001 enterprise is presented, comblined with the characteristics of 001 enterprise's product line and assembling process, which confirms the enquiry due date by sorting order, order assembly scheduling and regulating of order assembling scheduling .
    In the chapter 4, the order's due date forecasting in the rapidly respond to customer' need sytem is presented based on the theories and methods researched in this paper, and every function's characteristics and meaning is described. In the chapter 5, system implementing of system and example are given, and the difficulty point in the implementation is described.
    In the chapter 6, all achievements and the future research work is sketched out are summarized.
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