知识管理与企业信息化
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摘要
信息技术的飞速发展解决了信息处理和传输效率低下的问题，与此同时，知识本身的稀缺性及知识生产能力成为对社会经济具有强制约的瓶颈。知识管理正是针对这一问题提出的，它是在更高层次上共享和利用信息和知识。本文研究了知识管理的概念、企业信息化的实际案例等。在分析知识管理的功能需求的基础上，给出了基于知识管理思想的企业信息系统框架，并初步完成了框架功能和结构的分析与设计，最后给出了该框架的演示系统。
With the fast development of information techniques, the problem of processing and transferring information in low efficiency is improved. But an other problem is arising, in which the scarcity of knowledge and the creating ability for knowledge become the bottlenecks of the social and economical development. The concept of Knowledge
Management(KM) is presented to improve the organization and utilization of information and knowledge. The concept of Knowledge Management and the difference between KM and Information Management(IM) and some cases of Enterprise Informalization are studied in this paper. After analyzing and extracting the key problem in Knowledge Management, the concept of Knowledge Management System Framework is presented. The primary analysis and design on the function and structure of the framework are introduced and the demo of the framework is presented.
With the fast development of information techniques, the problem of processing and transferring information in low efficiency is improved. But an other problem is arising, in which the scarcity of knowledge and the creating ability for knowledge become the bottlenecks of the social and economical development. The concept of Knowledge
Management(KM) is presented to improve the organization and utilization of information and knowledge. The concept of Knowledge Management and the difference between KM and Information Management(IM) and some cases of Enterprise Informalization are studied in this paper. After analyzing and extracting the key problem in Knowledge Management, the concept of Knowledge Management System Framework is presented. The primary analysis and design on the function and structure of the framework are introduced and the demo of the framework is presented.
引文
1．(美)达尔·尼夫 主编，知识经济，樊春良等译，广东：珠海出版社，1998，9，35-61
2．项目质量管理 机械工业出版社 王祖和等
3．数据、模型与决策 机械工业出版社 美国 戴维-R-安德森 等
4. Jeff Papows, enterprise, com, Lotus Development Corporation, 1998,17
5. http://www.whatis. com
6. K. Harris, Why Knowledge Management is your future?, Research Note SPA-KM-1787, Gartner Group, 1997-12-19
7．陈立辉，定义知识管理，IT经理世界，1998，98(3)
8. J. Bair, The Knowledge Management dimensions of Lotus Notes 5.0, IEW Research Note T-05-8861, Gartner Group, Inc. 1998-10-06
9. E. Stear, J. Bair, Knowledge Management is not Information Management, Research Note TU-KM-1784, Gartner Group, Inc. 1997-12-17
10．陈立辉编译，什么是知识管理，IT经理世界，1998，98(3)
11. J. Bair, Knowledge Management Levarages Engineering at Chrysler, OIS Research Note CS-KMGT-1651, Gartner Group, Inc. 1997-01-29
12. K. Harris, Case study: Exploring Knowledge at Bank of Montreal, KM Research Note CS-06-0548, Gartner Group, Inc. 1998-11-03
13. Daniel E. O' Leary, Knowledge-Management Systems: Converting and Connecting, IEEE INTELLIGENT SYSTEMS, 1998, 5-6, 30-33
14. http://www. netscapeworld. com/ned-04-1998/ned-04-knowledge. htmtl
15. SAP's vision on the Knowledge Managment_Pre. pdf, http://www. sap. com
16. D. Steier, S. Huffman, and D. Kadlish, Beyand Full Tex't Search: AI Technology to Support the Knowledge Cycle, AAAI Spring Symp. Knowledge Management, AAAI Press, 1997, 161-167
17. Stuart, Under the Hood at Ford, Webmaster Magazine, 1997, 6, 26-34
18. Hildebrand, Face Facts, Webmaster Magazine, 1997, 2, 34-42,
19. http://www. cio. com/archive/webbusiness/020197 facts. html.
20. Krulwich and C. Burkey, The Contact Finder Agent: Answering Bulletin Board Questions with Prferrals, Proc. Nat' 1 Meeting AAAI, AAAI Press, 1996
21. S. Elliot, APQC Conference Attendees Discover the value and Enablers of a Successful KM Program, Knowledge Management in Practice, 1997, 1(5)
2．项目质量管理 机械工业出版社 王祖和等
3．数据、模型与决策 机械工业出版社 美国 戴维-R-安德森 等
4. Jeff Papows, enterprise, com, Lotus Development Corporation, 1998,17
5. http://www.whatis. com
6. K. Harris, Why Knowledge Management is your future?, Research Note SPA-KM-1787, Gartner Group, 1997-12-19
7．陈立辉，定义知识管理，IT经理世界，1998，98(3)
8. J. Bair, The Knowledge Management dimensions of Lotus Notes 5.0, IEW Research Note T-05-8861, Gartner Group, Inc. 1998-10-06
9. E. Stear, J. Bair, Knowledge Management is not Information Management, Research Note TU-KM-1784, Gartner Group, Inc. 1997-12-17
10．陈立辉编译，什么是知识管理，IT经理世界，1998，98(3)
11. J. Bair, Knowledge Management Levarages Engineering at Chrysler, OIS Research Note CS-KMGT-1651, Gartner Group, Inc. 1997-01-29
12. K. Harris, Case study: Exploring Knowledge at Bank of Montreal, KM Research Note CS-06-0548, Gartner Group, Inc. 1998-11-03
13. Daniel E. O' Leary, Knowledge-Management Systems: Converting and Connecting, IEEE INTELLIGENT SYSTEMS, 1998, 5-6, 30-33
14. http://www. netscapeworld. com/ned-04-1998/ned-04-knowledge. htmtl
15. SAP's vision on the Knowledge Managment_Pre. pdf, http://www. sap. com
16. D. Steier, S. Huffman, and D. Kadlish, Beyand Full Tex't Search: AI Technology to Support the Knowledge Cycle, AAAI Spring Symp. Knowledge Management, AAAI Press, 1997, 161-167
17. Stuart, Under the Hood at Ford, Webmaster Magazine, 1997, 6, 26-34
18. Hildebrand, Face Facts, Webmaster Magazine, 1997, 2, 34-42,
19. http://www. cio. com/archive/webbusiness/020197 facts. html.
20. Krulwich and C. Burkey, The Contact Finder Agent: Answering Bulletin Board Questions with Prferrals, Proc. Nat' 1 Meeting AAAI, AAAI Press, 1996
21. S. Elliot, APQC Conference Attendees Discover the value and Enablers of a Successful KM Program, Knowledge Management in Practice, 1997, 1(5)