公共图书馆社会责任的内涵及评价体系研究
|
摘要
随着经济社会全球化的发展,“社会责任”这一概念自20世纪初被提出以来,受到国际社会越来越多的关注。国外关于企业社会责任已有多种量化的指标评价体系,如道琼斯可持续发展指数(The Dow Jones Sustainability Indexes,简称DJSI)、多米尼社会责任投资指数(KLD)、崇德企业社会责任指标体系(Repu Tex)、SA8000标准和ISO26000标准等。其中,ISO26000标准适用于所有的社会组织,是迄今为止最全面、最成熟、最具权威性的社会责任国际标准,将对包括公益性信息机构在内的我国各行各业社会责任的发展产生深远的影响。
随着计算机技术、网络技术的迅猛发展,作为公益性信息机构的公共图书馆正面临着其他信息机构带来的激烈竞争。为了提高自身的竞争力和促进可持续发展,公共图书馆不仅要着眼于内部的业务工作,更要关注自身的社会责任问题已经成为图书馆界的共识。而对于公共图书馆社会责任的研究,我国目前尚处于探索阶段,对于什么是公共图书馆的社会责任,以及如何建立一套系统的、全面的社会责任评价指标体系在学术界还没有达成共识。因此,探讨公共图书馆社会责任的内涵,并建立和推广一套符合中国国情的公共图书馆社会责任评价指标体系,对于提高公共图书馆的竞争力,以及促进我国图书馆事业的的可持续发展,是非常必要和紧迫的。因此研究公共图书馆社会责任的内涵和评价问题具有重要的理论价值和现实意义。
论文的撰写架构共分六个部分,兹将各部分的主要内容概述如下：
第一部分引言：说明本研究的研究背景、研究目的、研究意义、研究方法以及研究流程。
第二部分文献综述：通过对国内外学者文献的阅读研究来探讨图书馆社会责任的相关理论及社会责任评价体系的研究情况。本部分共分三个小节：第一节主要介绍国外关于图书馆社会责任的研究概况；第二节介绍了国内学者对于图书馆社会责任的研究现状；第三节简要介绍了主要的企业社会责任评价体系,为下文构建公共图书馆社会责任评价体系提供借鉴。
第三部分公共图书馆社会责任的内涵研究：以文献研究以及相关的理论为基础,本部分的研究内容包括公共图书馆社会责任的定义、内容及特点。
第四部分利益相关者视角的公共图书馆社会责任评价体系的构建：首先对公共图书馆承担社会责任的合理性、必要性及可行性进行了分析；其次,简要介绍了利益相关者理论；最后,介绍了公共图书馆社会责任评价体系构建的基本思路,即以ISO26000社会责任国际标准为指南,以利益相关者理论为理论基础,在界定公共图书馆利益相关者并对其权益需求进行分析的基础上,构建了公共图书馆社会责任评价体系的基本框架。
第五部分公共图书馆社会责任评价体系实证研究：该部分为实证研究,针对初步构建的社会责任评价体系基本框架,设计并发放调查问卷,对调查数据进行分析,对研究结果加以描述和讨论,在此基础上提出了若干优化公共图书馆承担社会责任的对策建议。
第六部分研究结论与展望：本部分对整个研究进行了总结,分析了研究中存在的不足,并指出在未来的研究中,不仅要建立科学的公共图书馆社会责任评价指标体系,还应建立、健全公共图书馆履行社会责任的监督机制。
With the development of the globalization of economy and society, the concept of "social responsibility" attracts more and more attention of international society, since it was put forward in the beginning of the20th century. There are several quantized evaluation indicator systems on social responsibility abroad, for example DJSI、KLD、Repu Tex、SA8000and ISO26000etc. Among these systems, ISO26000standard applies to all social groups, by far, it is the most comprehensive、mature and the most authoritative international social responsibility standard, and it will has a profound impact on the development of the social responsibility of all walks of life in China, including information organization.
With the rapid development of the computer and the network technology, as a public welfare information organization, the public libraries are facing fierce competition from other information institutions. In order to improve their competitiveness and promote the sustainable development, public libraries should not only focus on the inside of the business work, but also more attention to their social responsibility has become the consensus of the library world. On the research of the public library's social responsibility, our country is still at the exploration stage, for what is the social responsibility of the public library, as well as how to build a systematic and comprehensive evaluation indicator system of social responsibility has not reached a consensus in academia. Therefore, to discuss the connotation of public library's social responsibility, and establish and promote a set of the public library's social responsibility evaluation indicator system that accord with the situation of China, is very necessary and urgent in enhancing the competitiveness of the public library, and promoting the sustainable development of the librarianship in China. As a result, researching on the connotation and evaluation of public library social responsibility has important theoretical value and practical significance.
This papers is divided into six sections, each section is summarized as follows:
The first section is an introduction, mainly on the research background, purposes, significance and methods of the topic.
Section Ⅱ is literature review, on reading both of the domestic and foreign scholars' literature research to explore the research situation on the relevant theories of library's social responsibility and evaluation system. This section is divided into three parts, the first part is about the introduction of the general research situation of library's social responsibility abroad. The second part introduces the research status of domestic scholars on the library's social responsibility. The last part briefly introduces the main corporate social responsibility evaluation systems, as the references for the following construction of public library social responsibility evaluation system.
Section Ⅲ is the study on public library social responsibility's connotation. Based on the literature research and related theories, this section includes definition, contents and characteristics of public library social responsibility.
Section Ⅳ, the build of public library social responsibility evaluation system from stakeholder perspective. Firstly, the paper analyzes the social responsibility of public libraries in the rationality, necessity and feasibility. Secondly, it mainly introduces the stakeholder theory. Thirdly, on the basis of defining the stakeholder of public library and analyzing their rights demands, the paper builds the basic framework of public library social responsibility evaluation system.
Section Ⅴ is an empirical study on the evaluation system of the public library. In view of the preliminary construction of the social responsibility of the basic framework of evaluation system, this section designs questionnaires, analyzes the survey data, and describes and discusses the results of the research. Based on this, advances some optimization suggestions on how to take social responsibilities.
Section Ⅵ is the research conclusion and prospect. This part summarizes the whole research, analyzes the shortcomings of the study, and points out that the future study should not only build a scientific evaluation index system of public library's social responsibility, but also establish and improve the supervision mechanism of public library to fulfill social responsibility.
随着计算机技术、网络技术的迅猛发展,作为公益性信息机构的公共图书馆正面临着其他信息机构带来的激烈竞争。为了提高自身的竞争力和促进可持续发展,公共图书馆不仅要着眼于内部的业务工作,更要关注自身的社会责任问题已经成为图书馆界的共识。而对于公共图书馆社会责任的研究,我国目前尚处于探索阶段,对于什么是公共图书馆的社会责任,以及如何建立一套系统的、全面的社会责任评价指标体系在学术界还没有达成共识。因此,探讨公共图书馆社会责任的内涵,并建立和推广一套符合中国国情的公共图书馆社会责任评价指标体系,对于提高公共图书馆的竞争力,以及促进我国图书馆事业的的可持续发展,是非常必要和紧迫的。因此研究公共图书馆社会责任的内涵和评价问题具有重要的理论价值和现实意义。
论文的撰写架构共分六个部分,兹将各部分的主要内容概述如下：
第一部分引言：说明本研究的研究背景、研究目的、研究意义、研究方法以及研究流程。
第二部分文献综述：通过对国内外学者文献的阅读研究来探讨图书馆社会责任的相关理论及社会责任评价体系的研究情况。本部分共分三个小节：第一节主要介绍国外关于图书馆社会责任的研究概况；第二节介绍了国内学者对于图书馆社会责任的研究现状；第三节简要介绍了主要的企业社会责任评价体系,为下文构建公共图书馆社会责任评价体系提供借鉴。
第三部分公共图书馆社会责任的内涵研究：以文献研究以及相关的理论为基础,本部分的研究内容包括公共图书馆社会责任的定义、内容及特点。
第四部分利益相关者视角的公共图书馆社会责任评价体系的构建：首先对公共图书馆承担社会责任的合理性、必要性及可行性进行了分析；其次,简要介绍了利益相关者理论；最后,介绍了公共图书馆社会责任评价体系构建的基本思路,即以ISO26000社会责任国际标准为指南,以利益相关者理论为理论基础,在界定公共图书馆利益相关者并对其权益需求进行分析的基础上,构建了公共图书馆社会责任评价体系的基本框架。
第五部分公共图书馆社会责任评价体系实证研究：该部分为实证研究,针对初步构建的社会责任评价体系基本框架,设计并发放调查问卷,对调查数据进行分析,对研究结果加以描述和讨论,在此基础上提出了若干优化公共图书馆承担社会责任的对策建议。
第六部分研究结论与展望：本部分对整个研究进行了总结,分析了研究中存在的不足,并指出在未来的研究中,不仅要建立科学的公共图书馆社会责任评价指标体系,还应建立、健全公共图书馆履行社会责任的监督机制。
With the development of the globalization of economy and society, the concept of "social responsibility" attracts more and more attention of international society, since it was put forward in the beginning of the20th century. There are several quantized evaluation indicator systems on social responsibility abroad, for example DJSI、KLD、Repu Tex、SA8000and ISO26000etc. Among these systems, ISO26000standard applies to all social groups, by far, it is the most comprehensive、mature and the most authoritative international social responsibility standard, and it will has a profound impact on the development of the social responsibility of all walks of life in China, including information organization.
With the rapid development of the computer and the network technology, as a public welfare information organization, the public libraries are facing fierce competition from other information institutions. In order to improve their competitiveness and promote the sustainable development, public libraries should not only focus on the inside of the business work, but also more attention to their social responsibility has become the consensus of the library world. On the research of the public library's social responsibility, our country is still at the exploration stage, for what is the social responsibility of the public library, as well as how to build a systematic and comprehensive evaluation indicator system of social responsibility has not reached a consensus in academia. Therefore, to discuss the connotation of public library's social responsibility, and establish and promote a set of the public library's social responsibility evaluation indicator system that accord with the situation of China, is very necessary and urgent in enhancing the competitiveness of the public library, and promoting the sustainable development of the librarianship in China. As a result, researching on the connotation and evaluation of public library social responsibility has important theoretical value and practical significance.
This papers is divided into six sections, each section is summarized as follows:
The first section is an introduction, mainly on the research background, purposes, significance and methods of the topic.
Section Ⅱ is literature review, on reading both of the domestic and foreign scholars' literature research to explore the research situation on the relevant theories of library's social responsibility and evaluation system. This section is divided into three parts, the first part is about the introduction of the general research situation of library's social responsibility abroad. The second part introduces the research status of domestic scholars on the library's social responsibility. The last part briefly introduces the main corporate social responsibility evaluation systems, as the references for the following construction of public library social responsibility evaluation system.
Section Ⅲ is the study on public library social responsibility's connotation. Based on the literature research and related theories, this section includes definition, contents and characteristics of public library social responsibility.
Section Ⅳ, the build of public library social responsibility evaluation system from stakeholder perspective. Firstly, the paper analyzes the social responsibility of public libraries in the rationality, necessity and feasibility. Secondly, it mainly introduces the stakeholder theory. Thirdly, on the basis of defining the stakeholder of public library and analyzing their rights demands, the paper builds the basic framework of public library social responsibility evaluation system.
Section Ⅴ is an empirical study on the evaluation system of the public library. In view of the preliminary construction of the social responsibility of the basic framework of evaluation system, this section designs questionnaires, analyzes the survey data, and describes and discusses the results of the research. Based on this, advances some optimization suggestions on how to take social responsibilities.
Section Ⅵ is the research conclusion and prospect. This part summarizes the whole research, analyzes the shortcomings of the study, and points out that the future study should not only build a scientific evaluation index system of public library's social responsibility, but also establish and improve the supervision mechanism of public library to fulfill social responsibility.
引文
[1]董军.企业社会责任研究[D].南京：东南大学,2005.
[2]彼得·德鲁克.功能社会[M].曾琳,译.北京：机械工业出版社,2007：98.
[3]Raber D. ACONDA and ANACONDA:Social Change,Social Responsibility, an Librarianship[J]. Library Trends,2007(55):675-697.
[4]Arundell Esdaile. The Social Responsibility of the Modern Library[J]. Library Journal,1989, Vol.114 Issuell, LJ Classics:9-11.
[5]程佳蕾.试析公共图书馆的社会责任[J].新世纪图书馆,2010(6)：21-24.
[6]于斌斌,于良芝.美国图书馆社会责任之争的缘起、发展及其职业遗产[J].图书馆建设,2012(3)：14-18.
[7]Duchac K. A Plea for Social Responsibility[J]. Library Journal,1992(5):56.
[8]Berninghausen D. Social Responsibility VS the Library Bill of Rights[J]. Library Journal,1972(11):75-81.
[9]Wedgeworth R F. Social Responsibility and the Library Bill of Rights:The Berninghausen Debate[J]. Library Journal,1973(1):25-41.
[10]Samek T. Intellectual Freedom and Social Responsibility in American Librarianship:1967-1974[M]. NorthCarolina:McFarLand&Company,2001:160-178.
[11]粟慧,何小萍.图书馆因社会责任而诞生、发展——责任驱动管理[J].图书与情报,2006(3)：1-5.
[12]Eastburn J H. Report of the Trustees of the Public Library of the City of Boston[R].Boston:City Printer,1852.
[13]Final Report of the Activities Committee on New Directions for the ALA and Subcommittee Reports[R]. Illinois:Champaign-Urbana,1970.
[14]American Library Association. Social Responsibility Round Table [J]. SRRT Newsletter,1970(5):5-6.
[15]美国图书馆协会“社会责任圆桌会”[EB/OL].[2010-04-01].http://libr.org/srrt/.
[16]Social Responsibility Round Table of the American Library Association [EB/ OL].[2010-05-31]. http://www.Libr.org/srrt/bylaws.html#2.
[17]俞传正.核心价值：我们共同的基石[J].图书馆建设,2007(3)：20-23.
[18]Al Kagan. IFLA and Social Responsibility:A Core Value of Librarianship [J/OL].[2010-05-31].http://www.indiana.edu/-lib salc/african/IFLA.pdf.
[19]Kadanoff D GSRRT Task Force on Women[J].School Library Journal,1977(1): 33-34.
[20]Books for and about Gays and Survey to Peg Gay Bias [J]. Library Journal, 1978(10):1903.
[21]Schrader AM, Wells K. Queer Perspectives on Social Responsibility in Canadian Schools and Libraries:Analysis and Resources[J].School Libraries in Canada, 2005(6):12-20.
[22]MLA. Biographies of Activists Needed for Youth [J].School Library Journal News,1988(11):95.
[23]Sloan M. Balancing Filters and Freedom [J].School Library Journal News,2000(3):108.
[24]Librarians for Nuclear Arms Control. Librarians Break Out! Form Society to Work for Nuclear Arms Control [J].LNAC Almanac,1984(1):4.
[25]Library and Information Workers for Peace. First Choice:Essential Reading on Peace and Disarmament [M].2nd ed. Toronto:Library and Information Workers for Peace,1986.
[26]Quinn J, Rogers M.ALA Council Condemns War with Iraq[J].Library Journal, 1991(2):122-123.
[27]Link T.The Task Force on the Environment of SRRT:Sources For a Small Planet[J]. Library Journal,1990(6):81-88.
[28]Kagan A L.SRRT Acts Globally [J].American Libraries,2004(1):44-45.
[29]韩宇.关于图书馆社会责任的调查与思考[J].图书馆建设,2010(7)：3-6.
[30]International Federation of Library Associations and Institu. Social Responsibilities Discussion Group Recommendations, August 2000 [EB/OL]. [2008-10-25].http://www.ifla.org.sg/Ⅶ/dg/srdg/.
[31]Alfred Kagan. The Growing Gap between the Information Rich and the Information Poor,Both Within Countries and Between Countries-A Composite Policy Paper[EB/OL].[2010-05-31].http://archive.ifla.org/IV/ifla65/papers/126-72e.htm.
[32]The International Federation of Library Associations. Social responsibilities discussion group[EB/OL].[2010-09-10].http://www.ifla.org/Ⅶ/dg/srdg/index.html.
[33]季雪梅,宗云峰.论图书馆的社会责任[J].图书馆学研究,2011(9)：21-24.
[34]吴倩,张丽.浅谈公共图书馆的社会责任[J].科学研究,2010：933-936.
[35]沙景利.图书馆社会责任探讨[J].图书情报工作,2010(2)：15-17：66.
[36]宋显彪.试论图书馆的社会责任[J].图书馆理论与实践,2004(3)：11-13.
[37]韩喜运,谢林会.图书馆的社会责任及价值实现[J].四川图书馆学报,2001(4)：12-14.
[38]粟慧,何小萍.图书馆因社会责任而诞生、发展——责任驱动管理[J].图书与情报,2006(3)：1-5.
[39]邱五芳.内容重于传递：图书馆不应回避的社会责任[J].中国图书馆学报,2007,(4)：5-10.
[40]范并思,于良芝.如何理解“图书馆社会责任研究”[J].图书馆建设,2010(7)：2.
[41]郭学军.图书馆社会责任的逻辑起点、概念模型与承担方式[J].图书馆学研究2010(1)：48-51.
[42]范并思.图书馆社会责任专栏导语[J].图书馆建设,2010(7)：1.
[43]范并思.图书馆精神的理性拓展——图书馆社会责任研究[J].图书馆情报研究,2010(3)：29-32.
[44]程佳蕾.试析公共图书馆的社会责任[J].新世纪图书馆,2010(6)：21-24.
[45]朱峻薇.图书馆社会责任的理解与实现方式[J].图书馆杂志,2010(7)：32-35.
[46]左雪梅,马功兰,王晓燕.基于伦理的图书馆社会责任内容研究[J].图书馆,2011(5)：7-10.
[47]黄欣.公共图书馆社会责任研究综述[J].图书馆杂志,2012(4)：7-10：6.
[48]郭海明.社会公平目标下的图书馆社会责任研究[J].图书馆理论与实践,2012(4)：8-10：81.
[49]张文娟.论高校图书馆的社会责任[J].商丘师范学院学报,2005(1)：177-178.
[50]李阳.论图书馆的社会责任与可持续发展[J].四川图书馆学报,2008(1)：9-12.
[51]刘娜,阮春英.低碳经济背景下图书馆的社会责任探讨[J].科技情报开发与经济,2010(34)：36-37.
[52]李红岩.节能减排：践行图书馆“环保”责任：以郑州市图书馆新馆建设为例[J].图书馆建设,2010(12)：3-5.
[53]宋显彪.图书馆社会责任内容的实证研究：以汶川大地震后图书馆行动为例[J].图书馆建设,2010(4)：39-41.
[54]章忠平.关爱残疾人群提供知识援助：图书馆应承担的社会责任[J].图书馆工作与研究,2010(12)：21-24.
[55]殷洪.青少年心理援助：基于社会责任的图书馆服务创新：以无锡市图书馆建设未成年人心理健康活动中心为例[J].图书情报工作,2010(17)：95-99.
[56]潘咏怡.公共图书馆社会责任实证研究[J].图书馆建设,2010(7)：14-16,20.
[57]林碧英.公共图书馆社会责任之研究[J].图书馆理论与实践,2010(12)：75-78.
[58]宋显彪.履行社会责任彰显社会价值：散议2010年中国图书馆学会年会分主题[J].图书馆理论与实践,2010(9)：23-25.
[59]傅宝华.浅析公共图书馆的社会责任[J].科技情报开发与经济,2010(29)：68-70.
[60]左平熙.ALA的社会责任圆桌讨论会的组织与管理[J].图书馆建设,2010(7)：7-9.
[61]左平熙.美国图书馆协会开展的社会责任活动及启示[J].图书馆工作与研究,2010(9)：105-109.
[62]李渡,李富筠.谈图书馆的社会责任：汶川大地震后的思考[J].新世纪图书馆,2010(6)：18-20.
[63]王丽萍.公共图书馆的社会责任[J].科技创新导报,2008(18)：254-256.
[64]王粤,黄浩明.跨国公司与公益事业[M].北京：社会科学文献出版社,2005：73.
[65]http://baike.baidu.com/view/1691428.htm
[66]孙继荣.IS026000——社会责任发展的里程碑和新起点(一)[J].WTO经济导刊,2010(10)：60.
[67]孙继荣.IS026000社会责任发展的里程碑和新起点(二)[J].WTO经济导刊,2010(11)：45.
[68]吴慰慈.图书馆学概论[M].北京：高等教育出版,2004：90-91.
[69]中国图书馆学会.图书馆服务宣言[J].图书馆建设,2008(10)：1.
[70]范并思.理解图书馆社会责任——中国图书馆学会长春年会观感[J]图书馆研究与工作,2010(3)：2-4.
[71]陈炫然.德鲁克论非营利组织的伦理精神——社会责任[J].文史博览,2008(9)：47-78.
[72]蒋永福,佟馨.图书馆社会责任研究[J].情报资料工作2011(4)：36-40.
[73]沈光亮.图书馆责任[J].图书与情报,2006(3)：10-14.
[74]Freeman R.Strategic Management:A Stakeholder Approach [M]. Boston, MA: Pitman,1984:56-61.
[75]Post J.Frederick W,Lawrence A, Weber J. Business and Society:Corporate Strategy, Public Policy and Ethics[M].McGraw-Hill,1996:16-17.
[2]彼得·德鲁克.功能社会[M].曾琳,译.北京：机械工业出版社,2007：98.
[3]Raber D. ACONDA and ANACONDA:Social Change,Social Responsibility, an Librarianship[J]. Library Trends,2007(55):675-697.
[4]Arundell Esdaile. The Social Responsibility of the Modern Library[J]. Library Journal,1989, Vol.114 Issuell, LJ Classics:9-11.
[5]程佳蕾.试析公共图书馆的社会责任[J].新世纪图书馆,2010(6)：21-24.
[6]于斌斌,于良芝.美国图书馆社会责任之争的缘起、发展及其职业遗产[J].图书馆建设,2012(3)：14-18.
[7]Duchac K. A Plea for Social Responsibility[J]. Library Journal,1992(5):56.
[8]Berninghausen D. Social Responsibility VS the Library Bill of Rights[J]. Library Journal,1972(11):75-81.
[9]Wedgeworth R F. Social Responsibility and the Library Bill of Rights:The Berninghausen Debate[J]. Library Journal,1973(1):25-41.
[10]Samek T. Intellectual Freedom and Social Responsibility in American Librarianship:1967-1974[M]. NorthCarolina:McFarLand&Company,2001:160-178.
[11]粟慧,何小萍.图书馆因社会责任而诞生、发展——责任驱动管理[J].图书与情报,2006(3)：1-5.
[12]Eastburn J H. Report of the Trustees of the Public Library of the City of Boston[R].Boston:City Printer,1852.
[13]Final Report of the Activities Committee on New Directions for the ALA and Subcommittee Reports[R]. Illinois:Champaign-Urbana,1970.
[14]American Library Association. Social Responsibility Round Table [J]. SRRT Newsletter,1970(5):5-6.
[15]美国图书馆协会“社会责任圆桌会”[EB/OL].[2010-04-01].http://libr.org/srrt/.
[16]Social Responsibility Round Table of the American Library Association [EB/ OL].[2010-05-31]. http://www.Libr.org/srrt/bylaws.html#2.
[17]俞传正.核心价值：我们共同的基石[J].图书馆建设,2007(3)：20-23.
[18]Al Kagan. IFLA and Social Responsibility:A Core Value of Librarianship [J/OL].[2010-05-31].http://www.indiana.edu/-lib salc/african/IFLA.pdf.
[19]Kadanoff D GSRRT Task Force on Women[J].School Library Journal,1977(1): 33-34.
[20]Books for and about Gays and Survey to Peg Gay Bias [J]. Library Journal, 1978(10):1903.
[21]Schrader AM, Wells K. Queer Perspectives on Social Responsibility in Canadian Schools and Libraries:Analysis and Resources[J].School Libraries in Canada, 2005(6):12-20.
[22]MLA. Biographies of Activists Needed for Youth [J].School Library Journal News,1988(11):95.
[23]Sloan M. Balancing Filters and Freedom [J].School Library Journal News,2000(3):108.
[24]Librarians for Nuclear Arms Control. Librarians Break Out! Form Society to Work for Nuclear Arms Control [J].LNAC Almanac,1984(1):4.
[25]Library and Information Workers for Peace. First Choice:Essential Reading on Peace and Disarmament [M].2nd ed. Toronto:Library and Information Workers for Peace,1986.
[26]Quinn J, Rogers M.ALA Council Condemns War with Iraq[J].Library Journal, 1991(2):122-123.
[27]Link T.The Task Force on the Environment of SRRT:Sources For a Small Planet[J]. Library Journal,1990(6):81-88.
[28]Kagan A L.SRRT Acts Globally [J].American Libraries,2004(1):44-45.
[29]韩宇.关于图书馆社会责任的调查与思考[J].图书馆建设,2010(7)：3-6.
[30]International Federation of Library Associations and Institu. Social Responsibilities Discussion Group Recommendations, August 2000 [EB/OL]. [2008-10-25].http://www.ifla.org.sg/Ⅶ/dg/srdg/.
[31]Alfred Kagan. The Growing Gap between the Information Rich and the Information Poor,Both Within Countries and Between Countries-A Composite Policy Paper[EB/OL].[2010-05-31].http://archive.ifla.org/IV/ifla65/papers/126-72e.htm.
[32]The International Federation of Library Associations. Social responsibilities discussion group[EB/OL].[2010-09-10].http://www.ifla.org/Ⅶ/dg/srdg/index.html.
[33]季雪梅,宗云峰.论图书馆的社会责任[J].图书馆学研究,2011(9)：21-24.
[34]吴倩,张丽.浅谈公共图书馆的社会责任[J].科学研究,2010：933-936.
[35]沙景利.图书馆社会责任探讨[J].图书情报工作,2010(2)：15-17：66.
[36]宋显彪.试论图书馆的社会责任[J].图书馆理论与实践,2004(3)：11-13.
[37]韩喜运,谢林会.图书馆的社会责任及价值实现[J].四川图书馆学报,2001(4)：12-14.
[38]粟慧,何小萍.图书馆因社会责任而诞生、发展——责任驱动管理[J].图书与情报,2006(3)：1-5.
[39]邱五芳.内容重于传递：图书馆不应回避的社会责任[J].中国图书馆学报,2007,(4)：5-10.
[40]范并思,于良芝.如何理解“图书馆社会责任研究”[J].图书馆建设,2010(7)：2.
[41]郭学军.图书馆社会责任的逻辑起点、概念模型与承担方式[J].图书馆学研究2010(1)：48-51.
[42]范并思.图书馆社会责任专栏导语[J].图书馆建设,2010(7)：1.
[43]范并思.图书馆精神的理性拓展——图书馆社会责任研究[J].图书馆情报研究,2010(3)：29-32.
[44]程佳蕾.试析公共图书馆的社会责任[J].新世纪图书馆,2010(6)：21-24.
[45]朱峻薇.图书馆社会责任的理解与实现方式[J].图书馆杂志,2010(7)：32-35.
[46]左雪梅,马功兰,王晓燕.基于伦理的图书馆社会责任内容研究[J].图书馆,2011(5)：7-10.
[47]黄欣.公共图书馆社会责任研究综述[J].图书馆杂志,2012(4)：7-10：6.
[48]郭海明.社会公平目标下的图书馆社会责任研究[J].图书馆理论与实践,2012(4)：8-10：81.
[49]张文娟.论高校图书馆的社会责任[J].商丘师范学院学报,2005(1)：177-178.
[50]李阳.论图书馆的社会责任与可持续发展[J].四川图书馆学报,2008(1)：9-12.
[51]刘娜,阮春英.低碳经济背景下图书馆的社会责任探讨[J].科技情报开发与经济,2010(34)：36-37.
[52]李红岩.节能减排：践行图书馆“环保”责任：以郑州市图书馆新馆建设为例[J].图书馆建设,2010(12)：3-5.
[53]宋显彪.图书馆社会责任内容的实证研究：以汶川大地震后图书馆行动为例[J].图书馆建设,2010(4)：39-41.
[54]章忠平.关爱残疾人群提供知识援助：图书馆应承担的社会责任[J].图书馆工作与研究,2010(12)：21-24.
[55]殷洪.青少年心理援助：基于社会责任的图书馆服务创新：以无锡市图书馆建设未成年人心理健康活动中心为例[J].图书情报工作,2010(17)：95-99.
[56]潘咏怡.公共图书馆社会责任实证研究[J].图书馆建设,2010(7)：14-16,20.
[57]林碧英.公共图书馆社会责任之研究[J].图书馆理论与实践,2010(12)：75-78.
[58]宋显彪.履行社会责任彰显社会价值：散议2010年中国图书馆学会年会分主题[J].图书馆理论与实践,2010(9)：23-25.
[59]傅宝华.浅析公共图书馆的社会责任[J].科技情报开发与经济,2010(29)：68-70.
[60]左平熙.ALA的社会责任圆桌讨论会的组织与管理[J].图书馆建设,2010(7)：7-9.
[61]左平熙.美国图书馆协会开展的社会责任活动及启示[J].图书馆工作与研究,2010(9)：105-109.
[62]李渡,李富筠.谈图书馆的社会责任：汶川大地震后的思考[J].新世纪图书馆,2010(6)：18-20.
[63]王丽萍.公共图书馆的社会责任[J].科技创新导报,2008(18)：254-256.
[64]王粤,黄浩明.跨国公司与公益事业[M].北京：社会科学文献出版社,2005：73.
[65]http://baike.baidu.com/view/1691428.htm
[66]孙继荣.IS026000——社会责任发展的里程碑和新起点(一)[J].WTO经济导刊,2010(10)：60.
[67]孙继荣.IS026000社会责任发展的里程碑和新起点(二)[J].WTO经济导刊,2010(11)：45.
[68]吴慰慈.图书馆学概论[M].北京：高等教育出版,2004：90-91.
[69]中国图书馆学会.图书馆服务宣言[J].图书馆建设,2008(10)：1.
[70]范并思.理解图书馆社会责任——中国图书馆学会长春年会观感[J]图书馆研究与工作,2010(3)：2-4.
[71]陈炫然.德鲁克论非营利组织的伦理精神——社会责任[J].文史博览,2008(9)：47-78.
[72]蒋永福,佟馨.图书馆社会责任研究[J].情报资料工作2011(4)：36-40.
[73]沈光亮.图书馆责任[J].图书与情报,2006(3)：10-14.
[74]Freeman R.Strategic Management:A Stakeholder Approach [M]. Boston, MA: Pitman,1984:56-61.
[75]Post J.Frederick W,Lawrence A, Weber J. Business and Society:Corporate Strategy, Public Policy and Ethics[M].McGraw-Hill,1996:16-17.