高新技术企业动态战略绩效评价研究
详细信息    本馆镜像全文|  推荐本文 |  |   获取CNKI官网全文
摘要
高新技术企业是一个国家或地区提高综合竞争力、实现可持续发展和技术创新的主导力量。绩效评价对高新技术企业的经营管理起着至关重要的作用,涉及企业核心竞争力的形成,影响着企业的生存和发展。完善高新技术企业绩效评价体系具有重要的理论价值和现实意义。
     以财务指标为主、面向企业内部的传统绩效评价系统由于信息反馈的滞后性,偏重短期利益和内部利益、忽视无形资产收益等固有缺陷已经不能适应环境变化及企业管理变革的要求。
     高新技术企业的经营特点,要求企业绩效评价系统应与企业战略经营目标紧密结合在一起,把绩效评价纳入整个战略管理过程之中,实施战略性绩效评价。高新技术企业的组织结构特点,要求高新技术企业绩效评价系统具有导向性,从过去静态的结果评价向动态的过程评价过渡,由事后监控管理向趋势预测转变,以实现实时控制、引导企业管理和提供解决方案的导向作用。
     本文在消化吸收国内外有关高新技术企业绩效评价研究成果的基础上,利用经济学和管理学的相关理论和方法,对高新技术企业绩效评价进行了系统研究。首先,通过对高新技术企业绩效管理的特征分析得出高新技术企业动态战略绩效评价方法,在使用决策实验室法确定平衡计分卡中的因果关系的基础上,利用系统动力学方法来解决平衡计分卡因果关系中的反馈性、时间延迟和非线性关系等问题,有效地解决高新技术企业平衡计分卡所存在的简单因果关系和动态不足等问题,并给出了设计原则和构建路径;其次设计具有高新技术企业特征的评价指标体系和动态战略绩效评价方法模型,并通过计算机模拟,得到在不同的策略下战略绩效改进效果的对比情况,为决策者选择最合理的策略提供支持;最后针对东北工业基地某高新技术企业进行实证研究;给出可以保障绩效评价体系在企业中高效实施的策略。
     论文在综合与深入研究基础上提出高新技术企业动态战略绩效评价体系模型,弥补了传统绩效评价体系的不足;构建了基于平衡计分卡的高新技术企业动态战略绩效评价指标体系;创造性地将决策实验室法、平衡计分卡和系统动力学相结合,充分发挥其在复杂因果关系分析、战略绩效评价和动态性的优势,应用于高新技术企业的绩效评价,并选择典型企业进行了实证研究,取得较好应用成果;从企业外部环境适应视角和内部绩效管理需要,提出了高新技术企业基于动态战略绩效评价的企业提升策略。
Hi-tech enterprises are the leading force of increasing national or regional overall competitiveness, achieving sustainable development and technological innovation. Performance evaluation plays a vital role in the operation and management of Hi-tech enterprises, which is involved with the formation of enterprises’core competitiveness and affects the survival and development of enterprises. These must have certain application value and practical significance for the improvement of staff performance levels, providing theoretical guidance and strategies supporting, consummating performance evaluation of high-tech enterprises.
     The traditional performance evaluation system concentrates mainly on financial indicators, faces inside of the enterprises, emphasizes on short-term interests and internal interests, delays feedback information and ignores the proceeds of intangible assets. Due to these inherent defects, it has been not adapted to environmental changes and the requirements of corporate governance reform.
     The operating characteristics of high-tech enterprises require the enterprise’s performance evaluation system should be closely integrated with corporate strategy operating objectives, brought into the entire strategic management process. The characteristics of Hi-tech enterprise organizational structure require the performance evaluation system of high-tech enterprise make the transition from the past static result evaluation to dynamic process evaluation and transform from monitoring management after the event to the trend prediction, thus, to realize to control in real-time, to lead enterpeise managment and provide solutions.
     Digesting and absorbing the outcome of domestic and abroad Hi-tech enterprises’performance evaluation, this paper utilizes related theories and methods of economics and management, does systemic research work on the performance evaluation of high-tech enterprises. First of all, through the characteristics analysis of high-tech enterprise performance management, a dynamic strategic performance evaluationt system of high-tech enterprises is proposed by using decision-making laboratory to determine the causal relationships in the Balanced Scorecard method, taking advantage of system dynamics methods to solve the feedback characteristic, the time delay and non-linear relations and other issues among causal relationships, effectively solve simple causal relationships, dynamic lack, and other issues existing in the Balanced Scorecard method; meanwhile, the principles of design and the path of construction are given; subsequently, the evaluation indicators system and the model of dynamic strategic performance evaluation method are designed with the characteristics of Hi-tech enterprises, the strategic performance improvements under different strategies can be compared through computer simulation, thereby, to provide the most reasonable strategy for decision-makers; finally, the more comprehensive empirical research is implemented aimed at a certain Hi-tech enterprise of the northeast industrial; and the actualization strategies are concluded to guarantee the smooth implementation of performance evaluation system in enterprises.
     The paper proposes a dynamic evaluation system model of Hi-tech enterprises’strategic performance based on deep study; makes up for the traditional lacks of performance evaluation system; constructs Hi-tech enterprises’dynamic stratgic performance evaluation indicators system based on the Balanced Scorecard strategic performance evaluation of dynamic systems; creatively integrate decision-making laboratory law, the Balanced Scorecard and system dynamics, give full play on the analysis of complicated causual relationship, strategic performance evaluation and dynamic advantages, apply it to the performance evaluation of high-tech enterprises, and implement empirical research on a typical enterprise, application of the results obtained ; proposes the improvement strategies of high-tech enterprise based on dynamic strategic performance from the view of enterprises’improvement to the external environment and the need of internal performance management.
引文
[1] TYEBJEE, BRUNO. A model of venture capitalist investment activity. [J]. Management Science, 1984, 30(9): 1051-1066.
    [2] MORIARTY, KOSNIK. High tech marketing: concepts, continuity, and change[J]. Sloan Management Review, 1989, (30):7-17.
    [3] CHEE M Y, SOUDER W E. Factors influence new product and failure in small entrepreneurial high-technology electric firms[J]. Journal of Innovation Management, 1994, 11(1):418-432.
    [4] ANTTI LNNQVIST. Business performance measurement for knowledge intensive organizations [M]. http://www.tut.fi/units/tuta/teta/mittaritiimi/ julk aisut/HK. pdf.
    [5] KARL ERIK, SVEIBY, ROLAND SIMONS. Collaborative climate and effectiveness of knowledge work an empirical study[J]. Journal of Knowledge Management, 2002, l6 (5):12-15.
    [6]曾道先,卢家仪.试论我国高技术企业评价问题[J].中国高新技术企业杂志, 1995(1):24-28.
    [7]王柏轩,宋化民.高新技术企业绩效评价及实证研究[J].科技进步与对策,1999(2): 58-59.
    [8]王丽燕,杨青.基于神经网络的高新技术企业综合评价研究[J].科学学与科学技术管理.2001(6):56-58.
    [9]邢以群,周建华.高技术企业经营管理论[M].浙江大学出版社,2000 (1):12-26.
    [10]孙萍.高新技术企业绩效评价[D].武汉理工大学硕士学位论文,2001.
    [11]郭深,高长元.基于股票期权的高技术企业业绩综合测评方法[J].哈尔滨理工大学学报2002(4):63-66.
    [12]陆正飞,施瑜.从财务评价体系看上市公司价值决定“双高”企业与传统企业的比较[J].会计研究,2002(5):18-23.
    [13]宋小敏,杨青,万君康.项目投资经济效益评价原理与方法研究[J].中国管理科学,2002(1):45-48.
    [14]王光杰,钟裕敏,刘国新.高新技术企业绩效评价与平衡记分卡[J].武汉理工大学学报(信息与管理工程版),2002(06):128-131.
    [15]袁健红,吴利华.影响高新技术企业绩效的因素分析[J].中国科技论坛,2003(1):60-63.
    [16]王旭,臧晶,李帅帅.高技术企业绩效评价指标体系[J].吉林大学学报2003(4):117-120.
    [17]顾晓敏.高新技术企业与传统企业业绩评价的差异分析[J].东华大学学报(社会科学版).2004,4(2):45-49.
    [18]郑美群,吴燕.基于智力资本的高技术企业绩效评价[J].东北师大学报.2004(4):61-67.
    [19]姚正海,杨寿康.高技术企业与传统企业业绩评价的差异分析[J].企业活力,2005(12):12-13.
    [20]杨柏,曹国华.高新技术企业综合评估系统研究[J].商业研究,2005(7):7-9.
    [21]许晖.跨国公司技术创新全球化探析[J].科学管理研究,2002,20(6):17-20.
    [22]万守杰,孙泽厚,马晓丽.试析宽带薪酬在高新技术企业的应用[J].科技进步与对策,2006(6):115-117.
    [23]傅毓维,尹航,杨贵彬.基于混合DEA模型的高新技术企业经营业绩评价研究[J].科技管理研究,2006(8):49-50.
    [24]曾芸,曾蔚.基于平衡计分卡的高新技术企业绩效评价指标设计[J].经济与管理,2006(10):13-14.
    [25]侯婧,王晓云.期权理论在高新技术初创企业价值评估中的应用[J].商业研究,2006(33):48-50.
    [26]石海燕,许敏.高新技术企业业绩评价指标构建探讨[J].商场现代化,2006(484):149-150.
    [27]王艳平,徐济超.高新技术企业人力资源实践及其对组织绩效的影响研究[J].软科学.2008,22(8):118-120.
    [28]王娟,甄国.高新技术企业R&D团队绩效评价和激励机制设计[J] .企业管理,2009,284(8):167-168.
    [29]刘井建,陈伟针.基于数据包络分析的高新技术企业R&D绩效综合评价研究[J].科技进步与对策, 2008, 25(7):148-151.
    [30]张之艳,陈洪转.我国高新技术产业科技效率研究——E-DEA模型的应用[J].科技与经济,2008,126(21):24-34.
    [31]邓剑平.基于灰色混沌神经网络的高新技术创新项目绩效评价[J].学术交流,2008,174(9):109-113.
    [32]赵峰.企业高新技术创新项目R&D绩效评价研究[J].中国科技论坛,2009,2:66-70.
    [33]刘建忠.我国医药高新技术产业科技投入绩效评价研究[J].科学管理研究,2009,27(2):35-38.
    [34]刘军,姚佐文.我国中部地区国家级高新技术产业开发区创新绩效评价[J].技术经济,2009,l28(3):1-9.
    [35] ATKINSON, WATERHOUSE J H, WELLS R B. Approach to strategic performance measurement [J]. sloan management review .1997, 38(3): 25-27.
    [36] OTLEY D. Performance management: a framework for management control system research. management [J].Accounting Research.1999, 109(4): 363-382.
    [37] MOORAJ S, OYON D, HOSTETTLER D. The Balanced Scorecard: a Necessary Good or an Unnecessary Evil [J].European Measurement Journal.1999, 17: 481-489.
    [38] NORRTKLIT H. The balance on the balanced scorecard-a critical analysis of some of its assumptions [J]. Management Accounting Research. 2000, 11: 65- 88.
    [39] TODD D, PALMER E. Development and design of a dynamic scorecard in local government [C]. The European Operations Management Association 8th International Annual Conference, Bath, United Kingdom, 2002:65-70.
    [40] MALMI T. Balanced scorecard in finish companies: a research note [J].management accounting research, 2001, 12 (2): 207-220.
    [41] KASURINEN, TOMMI. Exploring management accounting change: the case of balanced scorecard implementation[J]. Management Accounting Research, Vol. 13, No. 3, September 2002.
    [42] MCCUNN P. The balanced scorecard…the elevnth commandment[J], Magement Accounting, London, 1998,76(11), 34-36.
    [43] AHN H. Applying the balanced scorecard concept: an experiential report[J]. Long Range Planning, 2001,34, 441-461.
    [44]周齐武,K Haddad.探索實施平衡計分卡可能遭遇之問題[J].會計研究月刊,2001,183:63-74.
    [45]杜強國.以系統動力學探討平衡計分卡策略動態搭配原則[D].中山大學企業管理研究所博士論文,2004.
    [46] OLVE N, ROY J, WETTER M. Performance drivers: a practical guild to using the balanced scorecard[M], John Wiley & Sons Ltd., England. 1999.
    [47] KAPLAN R, NORTON D. The strategy focused organization [M]. Harvard Business School Press, Boston, Massachusetts, 2000.
    [48] ERIC WOLSTENHOLME. Balanced strategies for balanced scorecards: the role of system dynamics in supporting balanced scorecards and value based management[C]. The 16th International System Dynamics Conference, Quebec, Canada, 1998: 25-63.
    [49] SLOPER P, LINARD K T, PATERSON D. Towards a dynamic feedback framework for public sector performance management[C]. The 17th International System Dynamics Conference, Wellington, New Zealand, 1999, 19-25.
    [50] ROY S, ROY J. Balanced scorecard in a dynamic environment[C]. CD-ROM Proceeding of 2000 International System Dynamics Conference,Bergen, Norway,2000.
    [51] F SCHOENEBORN. Linking balanced scorecard to system dynamics[C].The 21st International System Dynamics Conference, New York, USA, 2003:165-182.
    [52]颜志刚.平衡计分卡存在的问题及改进对策[J].会计月刊,2003,(5):49.
    [53] RYDZAK F, MAGNUSZEWSKI P, PIETRUSZEWSKI P, SENDZIMIR J, CHLEBUS E.“Teaching the Dynamic Balanced Scorecard[C], Proceedings of 22nd International Conference, System Dynamics Society, 2004
    [54] CARMINE B, GIOVAN B. Building dynamic balanced scorecards to enhance strategy design and planning in public utilities: key-findings from a project in a city water company [J]. Revista de dinámica de sistemas, 2006, 2 (2): 3-35.
    [55] DAVIS S, ALBRIGHT T. An investigation of the effect of balanced scorecard implementation on financial performance [J].management accounting research. 2004,(15):135-153.
    [56] STERMAN J D, REPENNING N P, KOFMAN F. Unanticipated side-effects of successful quality programs: exploring a paradox of organizationalimprovement[J], Management Science, 1997,43(4), 503-521.
    [57] LINARD KL. A dynamic balanced template for public sector agencies[C]. CD-ROM Proceeding of 20th International Conference of the System Dynamics Society, 2000.
    [58] SOLANO J, OVALLES M P, ROJAS T, PADUA A G., MORALES L M. The balance on balanced scorecard-A critical analysis of some of its assumptions[J], Management Accounting Research, 2003,(11): 65-88.
    [59] AKKERMANS H, KIM VAN OORSCHOT. Developing a balanced scorecard with system dynamics[C]. The 20th International System Dynamics Conference,Palermo, Italy,2002.
    [60]孟宪昌.风险投资与高技术企业成长[M].西南财经大学出版社,2003:20-21.
    [61]史世鹏,许正中,吴德战.高技术产品创新与流通[M].北京:经济管理出版社,1999,13-34.
    [62]胡学刚.高技术企业的界定[J].安徽农业大学学报(社科版),2000,(4):27-29.
    [63]刑以群.高技术企业形成发展规律研究[D].浙江大学博士学位论文,1997,115-116.
    [64]赵玉林.高技术产业经济学[M].中国经济出版社,2004,25-41.
    [65]陈开全,兰飞燕.高技术产业与资本市场[M].北京大学出版社,1999,53-71.
    [66]国务院关于批准国家高新技术产业开发区和有关政策规定的通知[S].国发[2000]12号,2000年7月.
    [67]李宝山,王建军.高新企业智力增值论[M].企业管理出版社,2003,19-21.
    [68]财政部统计评价司.企业绩效评价工作指南[M].经济科学出版社,2002,51-62.
    [69]张涛,文新三.企业经营业绩评价[M].经济科学出版社,2004,102-113.
    [70]吕鹏.企业全面分析评价体系研究[J],西北大学学报,2001,(11):88-92.
    [71]安皓昱.现代企业动态绩效评价系统构建研究.东北财经大学硕士论文,2005,12-13.
    [72]李帆.基于战略管理背景下的企业绩效评价研究——以资源型企业为例.中国地质大学博士论文,2006:19-32,35-46,108-134.
    [73]周爱群.平衡计分卡与绩效管理[J].四川冶金,2006,(5):45-46.
    [74]卡普兰,诺顿.平衡计分卡—化战略为行动[M].广东经济出版社,2004,63-76.
    [75]保罗,尼克.平衡计分卡—战略经营时代的管理系统[M].胡玉明等译,中国财政经济出版社,2003,23-43.
    [76] GHALAYINI A M, NOBLE J S. The changing basis of perfor-mance measurement [J].International Journal of Opera-tions & Production Management, 1996, 16:63-80.
    [77] S HASTINGS. A strategy evaluation model for management [J]. Management Decision, 1996, 34:25-35.
    [78]李明辉.企业业绩评价方法之演进与启示[J].浙江财税会计,2004,(5):12-14.
    [79] KAPLAN R S, NORTON D P. The balanced scorecard: measures that drive performance, Harvard Business Review, 1992: Jan.-Feb.
    [80] KAPLAN R S, NORTON D P. Using the balanced scorecard as a strategic management system[M], Harvard Business Review, 1996, Jan-Feb, 75-85.
    [81] KAPLAN R S, NORTON D P. The balanced scorecard[M], Boston, MA:Harvard Business School Press,1996.
    [82] KAPLAN R S, NORTON D P. Having trouble with your strategy?Then map it[M], Harvard Business Review, Sept.-Oct.,167-176.
    [83] FORRESTER J W. Industrial dynamics[M]. The MIT Press,1961.
    [84]王其藩.高级系统动力学.北京:清华大学出版社,1995:2-6.
    [85]都兴富.系统动力学原理及其应用.西南财经大学出版社,1989,12-35.
    [86] LEWY, CLAUDE, LEX DU MEE. The ten commandments of balanced scorecard implementation. management control and accounting [J], 1998: 108-123.
    [87] E FONTELA, GABUS A..“DEMATEL, innovative methods”.“Structural analysis of the world problematique (methods)”[R]. Battelle Geneva Research Institute, 1974,(2): 18-31.
    [88]周德群等.系统工程概论[M].科学出版社,2005,113-117.
    [89]田久浩志.行动计量学会第28会大会发表论文抄录集[C].日刊工业新闻社,2000,113-114.
    [90]折田仁処,清水浩志郎.DEMATEL法による過疎問題の造化に関する基礎的研究[J].都市計画論文集,1988,289-295.
    [91]周永广,王微波,陈怡平.黄山市旅游发展阻力的问题构造[J].浙江大学学报(理学版),2004,(3):354-360.
    [92]杨文利.高新技术企业认定管理新规出台[N].中国高新技术产业导报,2008-4-28(A01).
    [93] SIMONS R. How new top managers use control systems as levers of strategic renewal [J]. Strategic Management Journal, 1994, 15(3):169-190.
    [94] SIMONS R. Levers of control: how managers use innovative control systems to drive strategic renewal [M]. Harvard Business School Press: Boston.1995.
    [95] SIMONS R. Performance measurement and control systems forimplementing strategy [M]. Prentice-Hall: Upper Saddle River. 2000.
    [96]金占明.战略管理[M].清华大学出版社2001,(2):23-42.
    [97] KAPLAN R. S, NORTON, D P. Strategy maps: converting intangible assets into tangible outcomes[J], Harvard Business School Press, Boston, 2004.
    [98] PETER DRUCKER. The essential Drucker: the best of sixty years of Peter Drucker’s essential writings on management[M], Harper Business, 2003.
    [99] CROSSAN M M, HENRY W LANE, RODERICE E.WHITE, An organizational learning framework: from intuition to institution [J]. Academy of Management Review, 1999, 24(3), 522-537.
    [100] DAIWANWEN. Role of culture in organizational learning processes, case studied on the real-dutch based multinational companies in China[D]. Maastricht School of Management, the Netherlands, 2004.
    [101] PETER M SENGE. The fifth discipline-the art and practice of the learning organization knowledge and strategy[M],1990.
    [102]王宏起,刘希宋.高新技术企业战略联盟的组织学习及策略研究[J].中国软科学,2004, (3): 72-73.
    [103] Michael H. Zack (Ed.); Butterworth-Heinemann, 1999 Woburn, MA. Technovation, Volume 21, Number 10, October 2001 : 705
    [104]胡锦涛.高举中国特色社会主义伟大旗帜,为夺取全面建设小康社会新胜利而奋斗——在中国共产党第十七次全国代表大会上的报告[R].人民出版社,2007.
    [105] OECD,以知识为基础的经济[M].机械工业出版社,1997,4.
    [106]世界银行1998/1999世界发展报告:知识与发展[M].中国财政经济出版社,1999,16.
    [107]王景川.学习贯彻十六大精神,全面开创知识产权事业新局面[J].知识产权,2003,(1).
    [108]蒋建科,武卫政,廖文根.用专利之尺量创新水平[N].人民日报,2006-04 -12.
    [109]杨兴宪.加强专利战略,研究构筑关键技术领域的知识产权[J] .中国科学院,2002,(5):357-359.

© 2004-2018 中国地质图书馆版权所有 京ICP备05064691号 京公网安备11010802017129号

地址:北京市海淀区学院路29号 邮编:100083

电话:办公室:(+86 10)66554848;文献借阅、咨询服务、科技查新:66554700