基于RFID的现代邮政物流仓储管理信息系统研究
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摘要
现代物流管理的核心是物流信息管理,物流管理信息系统能够帮助现代邮政物流企业提高自动化水平,方便实用的射频识别(RFID)技术使企业与客户的信息沟通交流更加便利,并能有效跟踪和管理物流渠道中的货物。现代邮政物流企业要建设采用RFID技术的物流管理信息系统来取代原有系统,就必须先进行业务流程再造,从而能够在根本上提高企业的竞争力。从这个思路出发,本文对RFID技术、业务流程再造和物流管理信息系统有机结合进行了大胆的探讨与实践。
本文以现代邮政物流和RFID技术理论为基础,并结合邮政物流的现状,做了以下几方面的研究工作:首先,运用优势、劣势、机会、威胁的分析方法,提出现代邮政物流发展必须要提高信息化水平;然后,根据RFID技术和现代邮政物流业务的特点,较为科学地确定了RFID技术在现代邮政物流仓储、人员和车辆调度管理中的应用方案;再次,依据业务流程再造的基本理论,综合分析以上三个应用方案,选择采用RFID技术的现代邮政物流企业的仓储管理部分作为业务流程再造的对象;最后,针对仓储作业管理现状,合理使用流程再造方法对关键环节进行了业务流程的分析和再造,并以此为基础,结合物流管理信息系统理论,设计开发了一套基于RFID技术、能够适应我国现代邮政物流业务更好发展的仓储管理信息系统。
The management of logistics information is the core of the modern logistics man-agement. Logistics management information systems (LMIS) can help the China PostModern Logistics (CNPML) enterprises enhance its automatization. The convenientand applied radio frequency identification (RFID) technology makes the informationcommunication between enterprises and their customers more convenient. And RFIDtechnology can track and manage goods which is circulated in logistics parts availably.The CNPML enterprises adopt the RFID technology to construct LMIS to replace theold systems must carry out business process re-engineering (BPR) primarily, so it canimprove the enterprises’competition thoroughly. Starting from this idea, this paperwill carry out a deep exploration and practice boldly to combined RFID technology,BPR and LMIS organically.
This paper is based on the theories of the CNPML and RFID technology, becauseof the status quo of the CNPML enterprises, working in the following areas: firstly,using the strengths, weaknesses, opportunities and threats analysis to put forward thatfirstly we must improve our informationization; then, according to the characteristicsof RFID technology and the CNPML business, we rationally confirm the applicationprogram of RFID technology in warehouse, personnel, vehicle scheduling managementin the CNPML enterprises; again, basing on the essential theories of BPR, througha comprehensive analysis of these three options, we choose the warehouse manage-ment which using RFID technology as the object of BPR; finally, aimed at the statusquo of warehouse management, we rationally use the methods of BPR to analyze andre-engineer the key process, and combined with the theories of LMIS, we design anddevelop warehouse management information system which was based on RFID tech-nology and suitable to the CNPML to develop their modern logistics operation better.
本文以现代邮政物流和RFID技术理论为基础,并结合邮政物流的现状,做了以下几方面的研究工作:首先,运用优势、劣势、机会、威胁的分析方法,提出现代邮政物流发展必须要提高信息化水平;然后,根据RFID技术和现代邮政物流业务的特点,较为科学地确定了RFID技术在现代邮政物流仓储、人员和车辆调度管理中的应用方案;再次,依据业务流程再造的基本理论,综合分析以上三个应用方案,选择采用RFID技术的现代邮政物流企业的仓储管理部分作为业务流程再造的对象;最后,针对仓储作业管理现状,合理使用流程再造方法对关键环节进行了业务流程的分析和再造,并以此为基础,结合物流管理信息系统理论,设计开发了一套基于RFID技术、能够适应我国现代邮政物流业务更好发展的仓储管理信息系统。
The management of logistics information is the core of the modern logistics man-agement. Logistics management information systems (LMIS) can help the China PostModern Logistics (CNPML) enterprises enhance its automatization. The convenientand applied radio frequency identification (RFID) technology makes the informationcommunication between enterprises and their customers more convenient. And RFIDtechnology can track and manage goods which is circulated in logistics parts availably.The CNPML enterprises adopt the RFID technology to construct LMIS to replace theold systems must carry out business process re-engineering (BPR) primarily, so it canimprove the enterprises’competition thoroughly. Starting from this idea, this paperwill carry out a deep exploration and practice boldly to combined RFID technology,BPR and LMIS organically.
This paper is based on the theories of the CNPML and RFID technology, becauseof the status quo of the CNPML enterprises, working in the following areas: firstly,using the strengths, weaknesses, opportunities and threats analysis to put forward thatfirstly we must improve our informationization; then, according to the characteristicsof RFID technology and the CNPML business, we rationally confirm the applicationprogram of RFID technology in warehouse, personnel, vehicle scheduling managementin the CNPML enterprises; again, basing on the essential theories of BPR, througha comprehensive analysis of these three options, we choose the warehouse manage-ment which using RFID technology as the object of BPR; finally, aimed at the statusquo of warehouse management, we rationally use the methods of BPR to analyze andre-engineer the key process, and combined with the theories of LMIS, we design anddevelop warehouse management information system which was based on RFID tech-nology and suitable to the CNPML to develop their modern logistics operation better.
引文
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[38] 程志全.无线射频标识技术在邮政生产相关领域应用的可行性探讨[J].邮政研究,2004,20(4):24-27.
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[41] 李学平.中国邮政物流发展战略研究[D].北京:北京邮电大学,2002:15-16.
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[43] 江卉.邮政物流国内外进展状况浅析[J].中国物流与采购,2004,8:32-33.
[44] 刘振华.正在质变的国际速递市场[J].中国邮政,2003,1:42-43.
[45] 孙光付.RFID及其在物流配送中的应用[D].武汉:华中科技大学,2005:1.
[46] 赵庆.RFID技术应用领域分析及展望[J].金卡工程,2005,20(9):45-48.
[47] IDTechEx公司.RFID标签应用趋势预测[J].金卡工程,2007,6(13):32-33.
[48] 中国物流联盟网.11月回顾–信息化[EB/OL].http://www.chinawuliu.com.cn,2005-12-1.
[49] 欧阳雪松,李光.新型的自动识别技术――RFID[J].计算机与网络,2005,8(57):53-56.
[50] 牛东来.现代物流信息系统综述[J].物流技术与应用,2004,8(20):98-102.
[51] 薛华成.管理信息系统(第二版)[M].北京:清华大学出版社,2003:23-56.
[52] 黄梯云,李一军.管理信息系统[M].北京:高等教育出版社,2003:107-126.
[53] 廖涛.基于信息化和现代物流的邮政核心竞争力的战略研究[D].成都:电子科技大学,2002:31-38.
[54] 费伊.美国邮政总局应用RFID系统管理机动车辆[EB/OL].http://www.rfidinfo.com.cn/Info/n2893 1.html,2006-7-13.
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[2] 中 华 人 民 共 和 国 信 息 产 业 部.信 息 产 业 “ 十 一 五 ” 规 划[EB/OL].http://www.mii.gov.cn/art/2007/03/01/art 111 1936.html,2007-3-1.
[3] 中 国 电 子 标 签 网.863计 划RFID重 大 项 目2006年 度 课 题 申 请 指南[EB/OL].http://www.chinarfid.com.cn/RFIDYJ/20061013124173 8.htm, 2006-10-13.
[4] Ngai, E.W.T.& Karen K.L.Moon & Frederick J.Riggins & Candace Y.Yi. RFID re-search: An academic literature review(1995-2005)and future research directions [J].International Journal of Production Economics, 2006, 12:1-11.
[5] Legg, G. RFID tags connect smart cars to smart highways [J]. EDN, 1994, 39(26):33-34.
[6] Schneiderman, R. RFID market growth tied to new applications [J]. Microwaves & RF,1995:10-11.
[7] Anonymous. Applying RFID to electronic commerce [J]. Microwaves & RF, 2000,39(9):133.
[8] Artmann, R. Electronic identification systems: State of the art and their further de-velopment [J]. Computers and Electronics in Agriculture, 1999, 24(1-2): 5-26.
[9] Wismans, W.M.G. Identification and registration of animals in the European Union[J]. Computers and Electronics in Agriculture, 1999, 24(1&2): 99-108.
[10] Streit, S.& F.Bock & C.W.W.Pirk & J.Tautz. Automatic lifelong monitoring of indi-vidual insect behaviour now possible [J]. Zoology, 2003, 106(3): 169-171.
[11] Goldberg, L. Smart labels use RFID technology to speed airline baggage handling [J].Electronic Design, 1999, 47(7): 34.
[12] Wyld, D.C.& M.A.Jones & J.W.Totten. Where is my suitcase? RFID and airlinecustomer service [J]. Marketing Intelligence & Planning, 2005, 23(4): 382-394.
[13] Sommerville, J.& N.Craig. Intelligent buildings with radio frequency identification de-vices [J]. Structural Survey, 2005, 23(4): 282-290.
[14] Naresh, A.L.& C.T.Jahren. Communications and tracking for construction vehicles [J].Journal of Construction Engineering and Management-ASCE, 1997, 123(3): 261-268.
[15] Jaseiskis, E.J.& T.Ei-Misalami. Implementing radio frequency identification in theconstruction process [J]. Journal of Construction Engineering & Management, 2003,129(6): 680-688.
[16] Yagi, J.& E.Arai& T.Arai. Parts and packets unification radio frequency identifica-tion(RFID)application for construction [J]. Automation in Construction, 2005, 14(4):477-490.
[17] Labs, W. New scanners, RFID systems help manufacturers keep track of products inthe making [J]. Instrumentation & Control Systems, 1998, 71(6): 80.
[18] Hicks, P. RFID and the book trade [J]. Publishing Research Quarterly, 1999, 15(2):21-23.
[19] Kern, C. Radio-frequency-identification for security and media circulation in libraries[J]. The Electronic Library, 2004, 22(4):317-324.
[20] Fabbi, J.L.& S.D.Watson & K.E.Marks & Z.Sylvis. UNLV libraries and the digitalidentification frontier [J]. Library Hi Tech, 2005, 23(3): 313-322.
[21] Coyle, K. Management of RFID in libraries [J]. The Journal of Academic Librarianship,2005, 31(5): 486-489.
[22] Anonymous. Savi supplies military with RFID [J]. Microwaves & RF, 1997a, 36(10):54.
[23] Angeles, R. RFID technologies: Supply-chain applications and implementation issues[J]. Information Systems Management, 2005, 22(1): 51-65.
[24] Twist, D.C. The impact of radio frequency identification on supply chain facilities [J].Journal of Facilities Management, 2005, 3(3): 226-239.
[25] Wamba, S.F.& L.A.Lefebvre & E.Lefebvre. Enabling intelligent B-to-B eCommercesupply chain management using RFID and the EPC network: a case study in the retailindustry [J]. Proceedings of the 8th international conference on Electronic commerce,2006, 8: 281-288.
[26] Jones, P.& C.Clarke-Hill & D.Comfort & D.Hillier & P.Shears. Radio frequency identi-fication and food retailing in the UK [J]. British Food Journal, 2005a, 107(6): 356-360.
[27] Eckfeldt, B. What does RFID do for the consumer? [J]. Communications of the ACM,2005, 48(9): 77-79.
[28] Jones, P.& C.Clarke-Hill & D.Hillier & D.Comfort. The benefits, challenges and impactsof radio frequency identification technology(RFID)for retailers in the UK [J]. MarketingIntelligence & Planning, 2005b, 23(4): 395-402.
[29] Prater, E.& G.V.Frazier & P.M.Reyes. Future impacts of RFID on e-supply chainsin grocery retailing [J]. Supply Chain Management: An International Journal, 2005,10(2):134-142.
[30] Heftman, G. RFID technology puts zip in the mail [J]. Microwaves & RF, 1998, 37(7):41.
[31] 张晓丹.RFID在全球邮政快递业的应用[J].中外物流,2006,9:84-87.
[32] 李波,刘有源.基于RFID的货场物流自动调配系统的研究[J].物流技术,2003,3:76-83.
[33] 包起帆.集装箱电子标签应用[J].上海海事大学学报(理科版),2006,27(增刊):62-67.
[34] 庞娟.RFID与仓储管理系统的应用结合[J].中国储运,2004,5:47-48.
[35] 李忠红,王铁宁,纪红任,刘克胜.RFID技术在物流中应用的探讨[J].物流科技,2004,27(109):11-14.
[36] 臧玉洁.RFID技术在物流配送中心的应用模式[J].物流技术,2005,3:43-44.
[37] 游战清.RFID在配送中心管理上的应用[J].物流技术与应用,2005,3:88-90.
[38] 程志全.无线射频标识技术在邮政生产相关领域应用的可行性探讨[J].邮政研究,2004,20(4):24-27.
[39] 何育.无线射频标识技术(RFID)在邮政领域的应用[J].现代邮政,2004,3:37-38.
[40] 李学平,魏俊荣,王志刚.RFID在上海邮政速递总包处理中的应用[J].物流时代,2006,13:29.
[41] 李学平.中国邮政物流发展战略研究[D].北京:北京邮电大学,2002:15-16.
[42] 张德茗,钟鸣芝.企业战略管理理论和方法研究概述[J].湖南文理学院学报(社会科学版),2005,30(6):25-26.
[43] 江卉.邮政物流国内外进展状况浅析[J].中国物流与采购,2004,8:32-33.
[44] 刘振华.正在质变的国际速递市场[J].中国邮政,2003,1:42-43.
[45] 孙光付.RFID及其在物流配送中的应用[D].武汉:华中科技大学,2005:1.
[46] 赵庆.RFID技术应用领域分析及展望[J].金卡工程,2005,20(9):45-48.
[47] IDTechEx公司.RFID标签应用趋势预测[J].金卡工程,2007,6(13):32-33.
[48] 中国物流联盟网.11月回顾–信息化[EB/OL].http://www.chinawuliu.com.cn,2005-12-1.
[49] 欧阳雪松,李光.新型的自动识别技术――RFID[J].计算机与网络,2005,8(57):53-56.
[50] 牛东来.现代物流信息系统综述[J].物流技术与应用,2004,8(20):98-102.
[51] 薛华成.管理信息系统(第二版)[M].北京:清华大学出版社,2003:23-56.
[52] 黄梯云,李一军.管理信息系统[M].北京:高等教育出版社,2003:107-126.
[53] 廖涛.基于信息化和现代物流的邮政核心竞争力的战略研究[D].成都:电子科技大学,2002:31-38.
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