上海通用汽车公司经销商管理系统研究
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摘要
上海通用汽车经销商管理系统(以下简称:DMS)是上海通用汽车公司(以下简称:SGM)自主研发的大型软件系统。自2003年初起至2005年底,DMS经历了三年的时间研发,分多个阶段部署上线,被认为是SGM大型IT项目研发的一个里程碑,笔者做为系统分析师参与了该项目。
本论文基于软件工程思想,采用软件工程的理论和方法,作为对DMS研究的依据。本论文对DMS的业务数据和业务流程进行了大量的收集,对汇总后的需求进行了定性的业务分析,包括总体业务分析、详细业务分析、组织架构分析,主要业务流程图分析和非功能性需求分析。在整合了相同的业务,梳理了整体的需求之后,提出了合理的DMS解决方案,包括应用系统的架构方案,功能实现的设计方案。在DMS系统实现过程中,选取订单模块为例,从概要设计方面、详细设计方面、数据库模型设计方面、输入输出UI方面、输入输出参数方面、类图方面、时序图方面和程序书写方面等8个方面详细描述了实现的过程。最后对于系统的集成和部署进行了详细的介绍。
随着汽车行业竞争的日趋激烈,汽车的分销、售后、配件、索赔等各种以前不被关注的行业服务成为了如今关注的重点。本论文意在研究汽车行业服务解决方案的模式,设计上海通用汽车DMS系统。论文研究内容可以为中国其他汽车企业DMS系统设计提供参考。
Shanghai General Motor Dealer Management System (hereinafter referred to: DMS) was independent researched and developed as a large-scale software systems by the Shanghai GM Corporation (hereinafter referred to: SGM). Since the beginning of 2003, until the end of 2005, DMS has experienced for three years of research and development time, in several stages of deployment and online, and was regarded as a SGM developed large-scale IT projects milestone. I joined in this project as the system analyst.
Based on the Software Engineering Research thinking, the theory and method of software engineering was regarded as the basis for the study of DMS. In this paper, a large number of DMS business data and business processes were collected. The needs of a qualitative analysis of the business, including general business analysis, detailed business analysis, organizational structure analysis, and the major operational flow chart analysis and non-functional needs analysis was compiled. Integrated in the same business, combined the overall demand, this paper made reasonable solutions, including application framework and functional design. In examining the contents, orders module was selected as an example, from outline design, detailed design, database model design, input and output UI, the input and output parameters, class graphs, the timing map and written procedures, as well as other aspects describes the process of achieving the main. Finally, the system integration and deployment was presented in detail.
With the auto industry competition becoming increasingly fierce, vehicle distribution, sale, accessories, and guarantee which were not concerned in previous service industries, but now become the focus of attention. This paper aimed at researching of automotive industry service solution pattern and designing Shanghai GM DMS systems. The research content of papers can provide a reference for the others Chinese automobile enterprises DMS.
本论文基于软件工程思想,采用软件工程的理论和方法,作为对DMS研究的依据。本论文对DMS的业务数据和业务流程进行了大量的收集,对汇总后的需求进行了定性的业务分析,包括总体业务分析、详细业务分析、组织架构分析,主要业务流程图分析和非功能性需求分析。在整合了相同的业务,梳理了整体的需求之后,提出了合理的DMS解决方案,包括应用系统的架构方案,功能实现的设计方案。在DMS系统实现过程中,选取订单模块为例,从概要设计方面、详细设计方面、数据库模型设计方面、输入输出UI方面、输入输出参数方面、类图方面、时序图方面和程序书写方面等8个方面详细描述了实现的过程。最后对于系统的集成和部署进行了详细的介绍。
随着汽车行业竞争的日趋激烈,汽车的分销、售后、配件、索赔等各种以前不被关注的行业服务成为了如今关注的重点。本论文意在研究汽车行业服务解决方案的模式,设计上海通用汽车DMS系统。论文研究内容可以为中国其他汽车企业DMS系统设计提供参考。
Shanghai General Motor Dealer Management System (hereinafter referred to: DMS) was independent researched and developed as a large-scale software systems by the Shanghai GM Corporation (hereinafter referred to: SGM). Since the beginning of 2003, until the end of 2005, DMS has experienced for three years of research and development time, in several stages of deployment and online, and was regarded as a SGM developed large-scale IT projects milestone. I joined in this project as the system analyst.
Based on the Software Engineering Research thinking, the theory and method of software engineering was regarded as the basis for the study of DMS. In this paper, a large number of DMS business data and business processes were collected. The needs of a qualitative analysis of the business, including general business analysis, detailed business analysis, organizational structure analysis, and the major operational flow chart analysis and non-functional needs analysis was compiled. Integrated in the same business, combined the overall demand, this paper made reasonable solutions, including application framework and functional design. In examining the contents, orders module was selected as an example, from outline design, detailed design, database model design, input and output UI, the input and output parameters, class graphs, the timing map and written procedures, as well as other aspects describes the process of achieving the main. Finally, the system integration and deployment was presented in detail.
With the auto industry competition becoming increasingly fierce, vehicle distribution, sale, accessories, and guarantee which were not concerned in previous service industries, but now become the focus of attention. This paper aimed at researching of automotive industry service solution pattern and designing Shanghai GM DMS systems. The research content of papers can provide a reference for the others Chinese automobile enterprises DMS.
引文
[1]李敏波.中国制造企业差异化的竞争战略与信息化策略[EB/OL/]http://blog.vsharing.com/Article.aspx?aid=419532,2006-09-25.
[2]吴晓波.供应链与物流管理[M].杭州:浙江大学出版社.2003:45,77.
[3]邱仲潘.UML与Rational Rose 2002从入门到精通[M].上海:电子工业出版社,2002:18,99
[4]威文 邢何明.第一流的汽车营销精典案例全接触[M].北京:机械工业出版社,2003:34,42
[5]吴文钊.企业分销资源计划(DRP)原理与实现[M].北京:电子工业出版社,2004:46,48
[6]孙卫琴.精通Struts:基于MVC的Java Web设计与开发[M].北京:电子工业出版社,2004:1,120
[7]李飞.分销渠道设计与管理[M].北京:清华大学出版社,2003:48,56
[8]王玲.基于汽车分销的DMS系统的设计与实现[M].工程硕士论文,2006:1,80
[9]上海通用汽车DMS项目.设计流程图-车主资料信息.,2004:1,1
[10]上海通用汽车DMS项目.设计流程图-客户投诉管理.,2004:1,1
[11]上海通用汽车DMS项目.设计流程图-ASC信息管理.,2004:1,1
[12]上海通用汽车DMS项目.设计流程图-预备金管理.,2004:1,1
[13]上海通用汽车DMS项目.设计流程图-订单管理.,2004:1,1
[14]上海通用汽车DMS项目.DMS网站.[EB/OL/]https://dol.shanghaigm .com.cn,2005-12-29
[15]上海通用汽车DMS项目.项目实施计划.,2005:1,1
[2]吴晓波.供应链与物流管理[M].杭州:浙江大学出版社.2003:45,77.
[3]邱仲潘.UML与Rational Rose 2002从入门到精通[M].上海:电子工业出版社,2002:18,99
[4]威文 邢何明.第一流的汽车营销精典案例全接触[M].北京:机械工业出版社,2003:34,42
[5]吴文钊.企业分销资源计划(DRP)原理与实现[M].北京:电子工业出版社,2004:46,48
[6]孙卫琴.精通Struts:基于MVC的Java Web设计与开发[M].北京:电子工业出版社,2004:1,120
[7]李飞.分销渠道设计与管理[M].北京:清华大学出版社,2003:48,56
[8]王玲.基于汽车分销的DMS系统的设计与实现[M].工程硕士论文,2006:1,80
[9]上海通用汽车DMS项目.设计流程图-车主资料信息.,2004:1,1
[10]上海通用汽车DMS项目.设计流程图-客户投诉管理.,2004:1,1
[11]上海通用汽车DMS项目.设计流程图-ASC信息管理.,2004:1,1
[12]上海通用汽车DMS项目.设计流程图-预备金管理.,2004:1,1
[13]上海通用汽车DMS项目.设计流程图-订单管理.,2004:1,1
[14]上海通用汽车DMS项目.DMS网站.[EB/OL/]https://dol.shanghaigm .com.cn,2005-12-29
[15]上海通用汽车DMS项目.项目实施计划.,2005:1,1