新生代知识型员工心智模式对其组织公民行为的影响研究
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摘要
结合企业新生代知识型员工的群体特点,揭示了员工心智模式中知识体系与信念体系对组织公民行为的作用机理,并构建相关模型,运用结构方程检验了新生代知识型员工心智模式对其组织公民行为的影响程度。结果表明,新生代知识型员工心智模式知识体系与信念体系均与其组织公民行为呈不同程度的正相关。因此,重视员工心智模式的形成过程和优化改善对员工和企业的发展至关重要。
Combined with the characteristics of new generation knowledgeable staff,the article reveals the mechanism of how knowledge system and belief system in mental model affect the organizational citizenship behavior. It builds a relevant model,and uses the structural equation to examine the effect of mental model of new generation knowledgeable staff on organizational citizenship behavior. The results show that the knowledge system and belief system of new generation knowledgeable staff's mental model are positively correlated with the organizational citizenship behavior. Therefore,focusing on the formation and improvement of staff's mental model is essential to the development of staff and enterprise.
Combined with the characteristics of new generation knowledgeable staff,the article reveals the mechanism of how knowledge system and belief system in mental model affect the organizational citizenship behavior. It builds a relevant model,and uses the structural equation to examine the effect of mental model of new generation knowledgeable staff on organizational citizenship behavior. The results show that the knowledge system and belief system of new generation knowledgeable staff's mental model are positively correlated with the organizational citizenship behavior. Therefore,focusing on the formation and improvement of staff's mental model is essential to the development of staff and enterprise.
引文
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[11]吕晓俊.组织中员工心智模式的理论与实证研究[D].上海:华东师范大学,2002:4.
[2]吕晓俊,俞文钊.员工心智模式的实证研究[J].心理科学,2002,25(6):736-737.
[3]齐义山.知识型员工创新行为的心智模式研究[J].中国科技论坛,2010(1):122-127.
[4]ORGAN D W,RYAN K.A Meta-analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior[J].Personnel Psychology,1995,48(4):775-802.
[5]DUKERICH J M,HARQUAIL C V.Organizational Image and Member Identification[J].Administrative Science Quarterly,1993,39(5):239-263.
[6]AVEY J B,PALANSKI M E,WALUMBWA F O.When Leadership Goes Unnoticed:The Moderating Role of Follower Selfesteem on the Relationship Between Ethical Leadership and Follower Behavior[J].Journal of Business Ethics,2011,98(4):573-582.
[7]何自力,戈黎华.论心智模式和企业知识创造[J].天津师范大学学报:社会科学版,2008(1):27-28.
[8]李林英.图式、心智模式及其管理[J].北京理工大学学报:社会科学版,2005,7(6):70-73.
[9]吕晓俊.组织背景中心智模式的自我管理[J].上海交通大学学报:哲学社会科学版,2003(2):63-66.
[10]路志豪.高阶管理者心智模式影响企业绩效的理论与实证研究——以台湾电子产业为例[D].上海:复旦大学,2008.
[11]吕晓俊.组织中员工心智模式的理论与实证研究[D].上海:华东师范大学,2002:4.