社会交互关系对知识型员工隐性知识贡献意愿的影响机制
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摘要
根据幸福人假设,从社会幸福感与职业幸福感两个视角构建了一个多重中介模型;运用验证性因子分析、拔靴法等对350名知识型员工的有效问卷进行了实证分析。结果表明:社会交互关系对知识型员工隐性知识贡献意愿具有显著的积极影响;社会幸福感与职业幸福感均在社会交互关系对隐性知识贡献意愿之间起完全中介作用,且两者的中介效应没有明显差异。
This paper set up a multiple mediation model from the perspective of social well-being and professional well-being based on the assumption of happiness to explore the psychological mechanism of social interaction ties on knowledge workers tacit knowledge contribution intention. Using confirmatory factor analysis and bootstrapping method, the empirical analysis was conducted on the effective questionnaires of 350 knowledge workers. Results showed that social interaction ties exert a significant positive impact on knowledge contribution willingness. Social well-being and professional well-being played a fully mediating effect between social interaction and tacit knowledge contribution willingness of knowledge workers, and the difference between the two mediating effects was not obvious.
This paper set up a multiple mediation model from the perspective of social well-being and professional well-being based on the assumption of happiness to explore the psychological mechanism of social interaction ties on knowledge workers tacit knowledge contribution intention. Using confirmatory factor analysis and bootstrapping method, the empirical analysis was conducted on the effective questionnaires of 350 knowledge workers. Results showed that social interaction ties exert a significant positive impact on knowledge contribution willingness. Social well-being and professional well-being played a fully mediating effect between social interaction and tacit knowledge contribution willingness of knowledge workers, and the difference between the two mediating effects was not obvious.
引文
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[24]汤超颖,艾树,龚增良.积极情绪的社会功能及其对团队创造力的影响:隐性知识共享的作用[J].南开管理评论,2011, 14(4):129-137.
[25]王仙雅,林盛,陈立芸,等.组织氛围、隐性知识共享行为与员工创新绩效关系的实证研究[J].软科学,2014, 28(5):43-47.
[26]赵秀清,孙彦玲.职场排斥对员工创新行为的影响——知识共享和消极情绪的作用及互动[J].科技进步与对策,2017, 34(20):147-153.
[27] Holste J S, Fields D. Trust and Tacit Knowledge Sharing and Use[J]. Journal of Knowledge Management, 2010, 14(1):128-140.
[28] Chow W S, Lai S C. Social Network, Social Trust and Shared Goalsin Organizational Knowledge Sharing[J]. Information&Manage-ment, 2008,45(7):458-465.
[29] Hau Y S, Kim B, Lee H, et al. The Effects of Individual Motiva-tions and Social Capital on Employees.Tacit and Explicit Knowl-edge Sharing Intentions[J]. International Journal of InformationManagement, 2013, 33(2):356-366.
[30] Cavaliere V, Lombardi S. Exploring Different Cultural Configura-tions:How Do They Affect Subsidiaries.Knowledge Sharing Behav-iors?[J]. Journal of Knowledge Management, 2015, 19(2):141-163.
[2]刘海鑫,刘人境,李圭泉.社会资本、技术有效性与知识贡献的关系研究——基于企业虚拟社区的实证研究[J].管理评论,2014, 26(12):10-19.
[3]卢苓霞,王彦勋.幸福人假设及在管理领域的意义[J].经济管理,2007(13):92-96.
[4] Chumg H F, Cooke L, Fry J, et al. Factors Affecting KnowledgeSharing in the Virtual Organisation:Employees.Sense of Well-be-ing as a Mediating Effect[J]. Computers in Human Behavior,2015, 44(C):70-80.
[5] Lee R. Social Sapital and Business and Management:Setting a Re-search Agenda[J]. International Journal of Management Reviews,2009, 11(3):247-273.
[6] Tsai W, Ghoshal S. Social Capital and Value Creation:An Empiri-cal Study of Intrafirm Networks[J]. Academy of Management Jour-nal, 1998, 41(4):464-476.
[7] Larson A. Network Syads in Entrepreneurial Settings:A Study of theGovernance of Exchange Relationships[J]. Administrative ScienceQuarterly, 1992, 37(1):76-104.
[8] Chiu C M, Hsu M H, Wang E T G. Understanding Knowledge Sha-ring in Virtual Communities:An Integration of Social Capital andSocial Cognitive Theories[J]. Decision Support Systems, 2006, 42(3):1872-1888.
[9] Dobrzykowski D D, Tarafdar M. Understanding Information Ex-change in Healthcare Operations:Evidence from Hospitals and Pa-tients[J]. Journal of Operations Management, 2015, 36:201-214.
[10] Chang H H, Hsieh P H, Fu C S. The Mediating Role of Sense ofVirtual Community[J]. Online Information Review, 2016, 40(7):882-899.
[11]黄亮.中国企业员工工作幸福感的维度结构研究[J].中央财经大学学报, 2014, 1(10):84-92.
[12] Mozaffari N, Peyrovi H, Nayeri N D. The Social Well-being ofNurses Shows a Thirst for a Holistic Support:A Qualitative Study[J]. International Journal of Qualitative Studies on Health andWell-Being, 2015, 10(1):1-9.
[13] Westaway M, Wolmarans L. Well-being as Perceived by BlackSouth African Residents of an Urban Informal Settlement Area[J].South African Medical Journal, 1995, 85(12):1372.
[14]李涛,王兵.我国知识工作者组织内知识共享问题的研究[J].南开管理评论,2003, 6(5):16-19.
[15] Araújo J, Pestana G. A Framework for Social Well-being andSkills Management at the Workplace[J]. International Journal ofInformation Management, 2017, 37(6):718-725.
[16] El-Shafei D A, Abdelsalam A E, Hammam R A M, et al. Profes-sional Quality of Life, Wellness Education, and Coping Strategiesamong Emergency Physicians[J]. Environmental Science&Pollu-tion Research, 2018,25(12):1-11.
[17]吴贵明,钟洪亮.雇员职业幸福感起源、影响因素与促进机制研究[J].东南学术,2015(3):107-115.
[18] Hsu M H, Chang C M. Examining Interpersonal Trust as a Facilita-tor and Uncertainty as an Inhibitor of Intra-organisational Knowl-edge Sharing[J]. Information Systems Journal, 2014, 24(2):119-142
[19]王伟,张善良,王永伟,等.关系网络构建行为、商业模式创新与新创企业绩效——基于创新创业视角的实证研究[J].华东经济管理,2017, 31(10):43-51.
[20]张伶,连智华,聂婷.社会支持如何提高员工绩效?——通过工作—家庭促进为中介的调节效应[J].经济管理,2017, 39(6):116-128.
[21] Lazarus R S. Progress on a Cognitive-Motivational-RelationalTheory of Emotion[J]. American Psychologist, 1991, 46(8):819-834.
[22] George J M, Brief A P. Feeling Good-doing Good:A ConceptualAnalysis of the Mood at Work-Organizational Spontaneity Rela-tionship[J]. Psychological Bulletin, 1992, 112(2):310-329.
[23]葛喜平.职业幸福感的属性、价值与提升[J].学术交流,2010(2):30-34.
[24]汤超颖,艾树,龚增良.积极情绪的社会功能及其对团队创造力的影响:隐性知识共享的作用[J].南开管理评论,2011, 14(4):129-137.
[25]王仙雅,林盛,陈立芸,等.组织氛围、隐性知识共享行为与员工创新绩效关系的实证研究[J].软科学,2014, 28(5):43-47.
[26]赵秀清,孙彦玲.职场排斥对员工创新行为的影响——知识共享和消极情绪的作用及互动[J].科技进步与对策,2017, 34(20):147-153.
[27] Holste J S, Fields D. Trust and Tacit Knowledge Sharing and Use[J]. Journal of Knowledge Management, 2010, 14(1):128-140.
[28] Chow W S, Lai S C. Social Network, Social Trust and Shared Goalsin Organizational Knowledge Sharing[J]. Information&Manage-ment, 2008,45(7):458-465.
[29] Hau Y S, Kim B, Lee H, et al. The Effects of Individual Motiva-tions and Social Capital on Employees.Tacit and Explicit Knowl-edge Sharing Intentions[J]. International Journal of InformationManagement, 2013, 33(2):356-366.
[30] Cavaliere V, Lombardi S. Exploring Different Cultural Configura-tions:How Do They Affect Subsidiaries.Knowledge Sharing Behav-iors?[J]. Journal of Knowledge Management, 2015, 19(2):141-163.