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在“Elsevier”中，命中：888条，耗时：小于0.01 秒

1.Effects of store loyalty on shopping mall loyalty

作者：Fazlul K. Rabbanee^a ; ^{fazlul.rabbanee@postgrad.curtin.edu.au} ; B. Ramaseshan^a ; ^{b.ramaseshan@curtin.edu.au} ; Chen Wu^b ; ^{chen.wu@curtin.edu.au} ; Amy Vinden^c

关键词：Shopping mall loyalty ; Store loyalty ; Relationship commitment ; Customer distance ; Perceived value

刊名：Journal of Retailing and Consumer Services

出版年：2012

2.Social identity perspective on brand loyalty

作者：Hongwei He^a ; ^{hongwei.he@wbs.ac.uk} ; Yan Li^b ; ^{yli@brookes.ac.uk} ; Lloyd Harris^a ; ^{Lloyd.Harris@wbs.ac.uk}

关键词：Customer&ndash ; brand identification ; Company identity ; Brand identity ; Social identity ; Brand loyalty

刊名：Journal of Business Research

出版年：2012

3.Quality assurance labels as drivers of customer loyalty in the case of traditional food products

作者：Polymeros Chrysochou^a ; ^b ; ^polyc@asb.dk ; Athanasios Krystallis^a ; Georges Giraud^c

关键词：Designation of origin labels ; Quality assurance labels ; Loyalty ; Polarisation ; Scanner data

刊名：Food Quality and Preference

出版年：2012

4.The customer satisfaction-loyalty relation in an interactive e-service setting: The mediators

作者：Shu-Ching Chen ; ^{schen@mail2000.com.tw} ; ^{Shu-Ching.Chen@alumni.adelaide.edu.au}

关键词：Customer satisfaction ; Customer loyalty ; e-service

刊名：Journal of Retailing and Consumer Services

出版年：2012

5.Role of Retailer Positioning and Product Category on the Relationship Between Store Brand Consumption and Store Loyalty

作者：&Oacute ; scar Gonz&aacute ; lez-Benito¹ ; ^{oscargb@usal.es} ; Mercedes Martos-Partal ; ^{mmartos@usal.es}

关键词：Store brands ; National brands ; Brand share ; Store loyalty ; Retailer's positioning ; Product category

刊名：Journal of Retailing

出版年：2012

6.Factors Contributing to Customer Loyalty Towards Telecommunication Service Provider

作者：Salmiah Mohamad Amin ; ^{salmiah@utm.my} ; Ungku Norulkamar Ungku Ahmad ; Lim Shu Hui

关键词：Customer loyalty ; Telecommunication service ; Perceived service quality ; Switching cost

刊名：Procedia - Social and Behavioral Sciences

出版年：2012

7.Examining the antecedents of e-loyalty intention in an online reservation environment

作者：Samar Mouakket^a ; ^{samar@sharjah.ac.ae} ; Mohammad Ahmad Al-hawari^b ; ^{malhawari@sharjah.ac.ae}

关键词：Online reservation ; e-Service quality ; Subjective norms ; e-Loyalty intention ; Hedonic and utilitarian values ; Satisfaction

刊名：Journal of High Technology Management Research

出版年：2012

8.Customer perceptions of airline social responsibility and its effect on loyalty

作者：Fang-Yuan Chen^a ; ^{fychen@fcu.edu.tw} ; Yu-Hern Chang^b ; Yi-Hsin Lin^c

关键词：Corporate social responsibility ; Airline social responsibility ; Customer loyalty ; Relationship quality

刊名：Journal of Air Transport Management

出版年：2012

9.Customer loyalty programs to sustain consumer fidelity in mobile telecommunication market

作者：Aras Keropyan ; ^{arasaral@hotmail.com} ; Ana Maria Gil-Lafuente

关键词：Strategic Marketing ; Customer loyalty ; Customer Relationship Management ; CRM ; Fuzzy Logic

刊名：Expert Systems with Applications

出版年：2012

10.Analysis of Market-Based Approach on the Customer Value and Customer Satisfaction and Its Implication on Customer Loyalty of Organic Products in Indonesia

作者：Hasnelly¹ ; ^{hasnelly.sriyono@gmail.com} ; Eddy Yusuf²

关键词：customer loyalty ; customer satisfaction ; customer value ; market-based ; organic products

刊名：Procedia - Social and Behavioral Sciences

出版年：2012

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