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在“Elsevier电子期刊”中，命中：93,397条，耗时：小于0.01 秒

在所有数据库中总计命中：262,389条

1.The effect of customer-initiated justice on customer-oriented behaviors

作者：Jin Ho Jung^a ; ^{j-jung@onu.edu} ; Tom J. Brown^b ; ^{tom.brown@okstate.edu} ; Alex R. Zablah^c ; ^{azablah@utk.edu}

关键词：Interpersonal justice ; Informational justice ; Employee-customer fit ; Self-efficacy ; Customer-oriented behaviors

刊名：Journal of Business Research

出版年：2017

2.Customer-customer interactions (CCIs) at conferences: An identity approach

作者：Wei Wei^a ; ^{Wei.Wei@ucf.edu}Author Vitae ; Ying (Tracy) Lu^b ; ^{tracy.lu@uky.edu}Author Vitae ; Li Miao^c ; ^{lm@okstate.edu}Author Vitae ; Liping A. Cai^d ; ^{liping@purdue.edu}Author Vitae ; Chen-ya Wang^e ; ^{cywang2@mx.nthu.edu.tw}Author Vitae

关键词：Customer-customer interactions (CCIs) ; Experiences ; Identity ; Psychological ; Emotional ; Social ; Conferences

刊名：Tourism Management

出版年：2017

3.How to create a realistic customer journey map

作者：Mark S. Rosenbaum^a ; ^{mrosenbaum@niu.edu} ; Mauricio Losada Otalora^b ; ^{mauricio.losada@uexternado.edu.co} ; Germá ; n Contreras Ramí ; rez^b ; ^{german.contreras@uexternado.edu.co}

关键词：Mall management ; Customer journey mapping ; Customer decision journey ; Empathy map ; Customer touchpoints ; Strategic innovation

刊名：Business Horizons

出版年：2017

4.Customer engagement with tourism social media brands

作者：Paul Harrigan^a ; ^{paul.harrigan@uwa.edu.au}Author Vitae ; Uwana Evers^a ; ^{uwana.evers@uwa.edu.au}Author Vitae ; Morgan Miles^b ; ^{morgan.miles@canterbury.ac.nz}Author Vitae ; Timothy Daly^c ; ^{tim.daly@uaeu.ac.ae}Author Vitae

关键词：Customer engagement ; Social media ; Tourism ; Brand loyalty ; Customer engagement scale

刊名：Tourism Management

出版年：2017

5.Integration of standardization and customization: Impact on service quality, customer satisfaction, and loyalty

作者：Leila Agha Kasiri^a ; ^{leila.phd09@grad.putabs.edu.my} ; Kenny Teoh Guan Cheng^b ; ^{kent@upm.edu.my} ; Murali Sambasivan^c ; ^{sambasivan@hotmail.com} ; Samsinar Md. Sidin^d ; ^{sms@upm.edu.my}

关键词：Standardization ; Customization ; Service quality ; Customer satisfaction ; Customer loyalty ; Malaysia

刊名：Journal of Retailing and Consumer Services

出版年：2017

6.Haemodynamic Variations of Flow to Renal Arteries in Custom-Made and Pivot Branch Fenestrated Endografting

作者：J. Ou^a ; A.Y.S. Tang^b ; T.L. Chiu^b ; K.W. Chow^b ; Y.C. Chan^a ; S.W.K. Cheng^a ; ^{wkcheng@hku.hk}

关键词：Fenestrated stent-graft ; Custom-made ; Off-the-shelf ; Computational fluid dynamics ; Abdominal aortic aneurysm

刊名：European Journal of Vascular and Endovascular Surgery

出版年：2017

7.Cocreative customer practices: Effects of health care customer value cocreation practices on well-being

作者：Janet R. McColl-Kennedy ; PhD^a ; ^{j.mccoll-kennedy@business.uq.edu.au" class="auth_mail" title="E-mail the corresponding author} ; Suellen J. Hogan ; PhD^a ; ^{s.hogan@business.uq.edu.au" class="auth_mail" title="E-mail the corresponding author} ; Lars Witell ; PhD^b ; ^c ; ^{lars.witell@liu.se" class="auth_mail" title="E-mail the corresponding author} ; Hannah Snyder ; PhD^a ; ^{h.snyder@business.uq.edu.au" class="auth_mail" title="E-mail the corresponding author}

关键词：Service marketing ; Health ; Well-being ; Customer practices ; Value cocreation practices

刊名：Journal of Business Research

出版年：2017

8.Preparation and tribological properties of unmodified and oleic acid-modified CuS nanorods as lubricating oil additives

作者：Lijuan Chen^a ; ^{clj790115@163.com} ; Dingyi Zhu^b

关键词：CuS nanorod ; Tribological property ; Lubricating oil additive ; Anti-wear

刊名：Ceramics International

出版年：2017

9.Customer concentration and loan contract terms

作者：Murillo Campello^a ; ^{campello@cornell.edu} ; Janet Gao^b ; ^{janetgao@indiana.edu}

关键词：Customer concentration ; Bank loans ; Contract terms ; Financial distress ; Instrumental variables

刊名：Journal of Financial Economics

出版年：2017

10.Revisiting customers' perception of service quality in fast food restaurants

作者：Aidin Namin ^{anamin@uidaho.edu}

关键词：Fast food retailing ; Customer satisfaction ; Consumer service marketing ; Behavioral intentions ; Marketing strategy

刊名：Journal of Retailing and Consumer Services

出版年：2017

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