A novel decision support model for satisfactory restaurants utilizing social information: A case study of TripAdvisor.com

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• 作者：Hong-yu Zhang ; ^{hyzhang@csu.edu.cn}Author Vitae ; Pu JiAuthor Vitae ; Jian-qiang WangAuthor Vitae ; Xiao-hong ChenAuthor Vitae
• 关键词：Decision support model ; Restaurant selection ; Social information ; Interval-valued neutrosophic number
• 刊名：Tourism Management
• 出版年：2017
• 出版时间：April 2017
• 年：2017
• 卷：59
• 期：Complete
• 页码：281-297
• 全文大小：3079 K
• 卷排序：59

文摘

A novel restaurant decision support model for TripAdvisor.com is established. Fuzzy sets are introduced to describe tourists' review information. A similarity method is developed to deal with sparse data. Bonferroni mean are introduced to consider interdependence among criteria. The model is tested through a case study of TripAdvisor.com.