Internet cognitive failure relevant to users' satisfaction with content and interface design to reflect continuance intention to use a government e-learning system

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Internet cognitive failure relevant to users' satisfaction with content and interface design to reflect continuance intention to use a government e-learning system

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作者：Jon-Chao Hong^a ; ^{tcdahong@gmail.com" class="auth_mail" title="E-mail the corresponding author} ; Kai-Hsin Tai^a ; ^{star99xin@gmail.com" class="auth_mail" title="E-mail the corresponding author} ; Ming-Yueh Hwang^b ; ^{t06013@ntnu.edu.tw" class="auth_mail" title="E-mail the corresponding author} ; Yen-Chun Kuo^a ; ^{jekuo.ntu@gmail.com" class="auth_mail" title="E-mail the corresponding author} ; Jhih-Siang Chen^c ; ^{jschen@nacs.gov.tw" class="auth_mail" title="E-mail the corresponding author}
关键词：Public management ; E-training ; Internet cognitive failure ; Expectancy confirmation model ; Human-interface design
刊名：Computers in Human Behavior
出版年：2017
出版时间：January 2017
年：2017
卷：66
期：Complete
页码：353-362
全文大小：775 K

文摘

•: Internet cognitive failure reduces satisfaction with content of e-learning system.
•: Internet cognitive failure reduces satisfaction with interface design.
•: A high level of perceived utility increases users' continuance intention to re-use.
•: Internet cognitive failure can explain difference in willingness to use e-learning.