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内部出版物
SpringerLink电子期刊(25)
ProQuest学位论文(37)
Elsevier电子期刊(84)
在“
Elsevier电子期刊
”中,
命中:
84
条,耗时:小于0.01 秒
在所有数据库中总计命中:
146
条
1.
Impact of
customer
s' assessment of website attributes on e-relationship in the securities brokerage industry: A multichannel perspective
作者:
Elissar Toufaily
a
;
Elissar.toufaily@fsa.ulaval.ca
;
Frank Pons
b
;
Frank.pons@fsa.ulaval.ca
关键词:
Multichannel retailing
;
Web 2.0
;
Internet-Brokerage industry
;
E-relationship
;
E-service quality
;
Online
customer
loyalty
;
Multi-group Analysis
刊名:Journal of Retailing and Consumer Services
出版年:2017
2.
Branding co-creation with members of
online
brand communities
作者:
Nick Hajli
a
;
Nick.Hajli@Newcastle.ac.uk" class="auth_mail" title="E-mail the corresponding author
;
Mohana Shanmugam
b
;
Mohana@uniten.edu.my" class="auth_mail" title="E-mail the corresponding author
;
Savvas Papagiannidis
c
;
Savvas.Papagiannidis@ncl.ac.uk" class="auth_mail" title="E-mail the corresponding author
;
Debra Zahay
d
;
debrazb22@gmail.com" class="auth_mail" title="E-mail the corresponding author
;
Marie-Odile Richard
e
;
richarm3@sunyit.edu" class="auth_mail" title="E-mail the corresponding author
关键词:
Branding co-creation
;
Social media
;
Relationship marketing
;
Trust
;
Commitment
;
Loyalty
刊名:Journal of Business Research
出版年:2017
3.
Causal recipes for
customer
loyalty
to travel agencies: Differences between
online
and offline
customer
s
作者:
Graç
;
a Miranda Silva
a
;
gracamsilva@iseg.ulisboa.pt" class="auth_mail" title="E-mail the corresponding author
;
Helena Martins Gonç
;
alves
b
;
helenamg@iseg.ulisboa.pt" class="auth_mail" title="E-mail the corresponding author
关键词:
Customer
loyalty
;
Travel agencies
;
FsQCA
;
Online
shopping
;
Offline shopping
刊名:Journal of Business Research
出版年:2016
4.
Relationship value based on
customer
equity influences on
online
group-buying
customer
loyalty
作者:
Ruijin Zhang
;
zhangruijin_2004@163.com" class="auth_mail" title="E-mail the corresponding author
;
Guoxin Li
;
Zhengpei Wang
;
Haiyan Wang
关键词:
Relationship value
;
Relationship quality
;
Relationship equity
;
Relationship life cycle
;
Online
group-buying platform
;
Customer
loyalty
刊名:Journal of Business Research
出版年:2016
5.
Online
purchase determinants of
loyalty
: The mediating effect of satisfaction in tourism
作者:
Hé
;
lia Gonç
;
alves Pereira
;
helia.pereira@iscte.pt" class="auth_mail" title="E-mail the corresponding author
Author Vitae
;
Maria de Fá
;
tima Salgueiro
fatima.salgueiro@iscte.pt" class="auth_mail" title="E-mail the corresponding author
Author Vitae
;
Paulo Rita
paulo.rita@iscte.pt" class="auth_mail" title="E-mail the corresponding author
Author Vitae
关键词:
E-commerce
;
Online
Loyalty
;
Online
customer
satisfaction
;
Website image
;
Online
routine
;
Website knowledge
;
Innovativeness
;
Structural Equation Modeling
刊名:Journal of Retailing and Consumer Services
出版年:2016
6.
Customer
participation, value co-creation and
customer
loyalty
- A case of airline
online
check-in system
作者:
Ching-Fu Chen
;
cfchen99@mail.ncku.edu.tw" class="auth_mail" title="E-mail the corresponding author
;
Jing-Ping Wang
coolest_shizuka@hotmail.com" class="auth_mail" title="E-mail the corresponding author
关键词:
Self-service technology
;
Co-created values
;
Customer
participation
;
Customer
satisfaction
;
Customer
loyalty
;
Airline
刊名:Computers in Human Behavior
出版年:2016
7.
Satisfaction trust and
loyalty
of repeat
online
consumer within the Japanese
online
supermarket trade
作者:
Emi Moriuchi
a
;
emoriuchi@fhsu.edu" class="auth_mail" title="E-mail the corresponding author
;
Ikuo Takahashi
b
关键词:
Online
shoppers
;
Japanese
;
Loyalty
;
Satisfaction
;
Trust
;
Repeat purchase
刊名:Australasian Marketing Journal (AMJ)
出版年:2016
8.
Antecedents to
loyalty
point redemption: Implications for
customer
equity management
作者:
Joon Ho Hwang
joonhwang@korea.ac.kr" class="auth_mail" title="E-mail the corresponding author
;
Jaiho Chung
jhochung@korea.ac.kr" class="auth_mail" title="E-mail the corresponding author
;
Jae Wook Kim
;
jaewook@korea.ac.kr" class="auth_mail" title="E-mail the corresponding author
;
Dongwon Lee
mislee@korea.ac.kr" class="auth_mail" title="E-mail the corresponding author
;
Weon Sang Yoo
wyoo@korea.ac.kr" class="auth_mail" title="E-mail the corresponding author
关键词:
Customer
equity
;
Demographic characteristics
;
Loyalty
program
;
Online
channel
;
Point redemption
刊名:Journal of Business Research
出版年:2016
9.
Gen Y
customer
loyalty
in
online
shopping: An integrated model of trust, user experience and branding
作者:
Anil Bilgihan
abilgihan@fau.edu" class="auth_mail" title="E-mail the corresponding author
Author Vitae
关键词:
Generational theory
;
Flow theory
;
E-commerce
;
Generation Y
;
Millennials
;
Hotel
;
Trust
;
Loyalty
刊名:Computers in Human Behavior
出版年:2016
10.
Determinants of Mobile Commerce
Customer
Loyalty
in Malaysia
作者:
Weng Onn Lee
;
leewo@utar.edu.my" class="auth_mail" title="E-mail the corresponding author
;
Lai Soon Wong
关键词:
e-service quality
;
relationship quality
;
customer
loyalty
;
m-commerce
刊名:Procedia - Social and Behavioral Sciences
出版年:2016
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