设为首页
收藏本站
网站地图
|
English
|
公务邮箱
About the library
Background
History
Leadership
Organization
Readers' Guide
Opening Hours
Collections
Help Via Email
Publications
Electronic Information Resources
常用资源
电子图书
期刊论文
学位会议
外文资源
特色专题
内部出版物
Wiley电子期刊(3)
SpringerLink电子期刊(65)
Elsevier电子期刊(127)
Springer电子图书(1)
ProQuest学位论文(55)
在“
Elsevier电子期刊
”中,
命中:
127
条,耗时:0.0109945 秒
在所有数据库中总计命中:
251
条
1.
Mining meaning from
online
ratings and reviews: Tourist
satisfaction
analysis using latent dirichlet allocation
作者:
Yue Guo
a
;
yueggcn@aliyun.com
Author Vitae
;
Stuart J. Barnes
b
;
stuart.barnes@kcl.ac.uk
Author Vitae
;
Qiong Jia
a
;
jiaqionghit@163.com
Author Vitae
关键词:
Online
reviews
;
Visitor
satisfaction
;
Data mining
;
Latent dirichlet analysis
;
Perceptual mapping
刊名:Tourism Management
出版年:2017
2.
The impact of e-service offerings on the demand of
online
customer
s
作者:
Xun Xu
a
;
xxu@csustan.edu
;
Charles L. Munson
b
;
munson@wsu.edu
;
Shuo Zeng
c
;
shuozeng@cpp.edu
关键词:
E-service
;
Customer
satisfaction
;
Demand
;
E-commerce
;
Service operations management
刊名:International Journal of Production Economics
出版年:2017
3.
Effect of social support on
customer
satisfaction
and citizenship behavior in
online
brand communities: The moderating role of support source
作者:
Dong Hong Zhu
;
Hui Sun
;
Ya Ping Chang
;
changyphust@126.com" class="auth_mail" title="E-mail the corresponding author
关键词:
Online
brand community
;
Social support
;
Informational support
;
Emotional support
;
Customer
satisfaction
;
Customer
citizenship behavior
刊名:Journal of Retailing and Consumer Services
出版年:2016
4.
Online
purchase determinants of loyalty: The mediating effect of
satisfaction
in tourism
作者:
Hé
;
lia Gonç
;
alves Pereira
;
helia.pereira@iscte.pt" class="auth_mail" title="E-mail the corresponding author
Author Vitae
;
Maria de Fá
;
tima Salgueiro
fatima.salgueiro@iscte.pt" class="auth_mail" title="E-mail the corresponding author
Author Vitae
;
Paulo Rita
paulo.rita@iscte.pt" class="auth_mail" title="E-mail the corresponding author
Author Vitae
关键词:
E-commerce
;
Online
Loyalty
;
Online
customer
satisfaction
;
Website image
;
Online
routine
;
Website knowledge
;
Innovativeness
;
Structural Equation Modeling
刊名:Journal of Retailing and Consumer Services
出版年:2016
5.
The antecedents of
customer
satisfaction
and dis
satisfaction
toward various types of hotels: A text mining approach
作者:
Xun Xu
a
;
xxu@csustan.edu" class="auth_mail" title="E-mail the corresponding author
;
Yibai Li
b
;
yibai.li@scranton.edu" class="auth_mail" title="E-mail the corresponding author
关键词:
Customer
satisfaction
;
Customer
dis
satisfaction
;
Antecedents
;
Hotel type
;
Online
reviews
;
Text mining
刊名:International Journal of Hospitality Management
出版年:2016
6.
Online
optimal variable charge-rate coordination of plug-in electric vehicles to maximize
customer
satisfaction
and improve grid performance
作者:
Somayeh Hajforoosh
;
Somayeh.hajforoosh@postgrad.curtin.edu.au" class="auth_mail" title="E-mail the corresponding author
;
S.hajforoosh@gmail.com" class="auth_mail" title="E-mail the corresponding author
;
Mohammad A.S. Masoum
m.masoum@curtin.edu.au" class="auth_mail" title="E-mail the corresponding author
;
Syed M. Islam
s.islam@curtin.edu.au" class="auth_mail" title="E-mail the corresponding author
关键词:
Electric vehicle charging coordination
;
Customer
satisfaction
;
Variable charging
;
Coordinated aggregated PSO
;
Smart grid
刊名:Electric Power Systems Research
出版年:2016
7.
Customer
s'
online
website
satisfaction
in
online
apparel purchase: A study of Generation Y in Malaysia
作者:
Ying San Lim
;
lim.ying.san@mmu.edu.my" class="auth_mail" title="E-mail the corresponding author
;
Pui Chuan Heng
;
Tuan Hock Ng
;
Chew Sze Cheah
关键词:
Website
satisfaction
;
Credibility
;
Usability
;
Service quality
;
Transaction cost
刊名:Asia Pacific Management Review
出版年:2016
8.
Understanding
Customer
Satisfaction
of Internet Banking: A Case Study In Malacca
作者:
Goh Mei Ling
;
Yeo Sook Fern
;
yeo.sook.fern@mmu.edu.my" class="auth_mail" title="E-mail the corresponding author
;
Lim Kah Boon
;
Tan Seng Huat
关键词:
Internet banking
;
service quality
;
customer
satisfaction
;
secuity
;
privacy
刊名:Procedia Economics and Finance
出版年:2016
9.
Satisfaction
trust and loyalty of repeat
online
consumer within the Japanese
online
supermarket trade
作者:
Emi Moriuchi
a
;
emoriuchi@fhsu.edu" class="auth_mail" title="E-mail the corresponding author
;
Ikuo Takahashi
b
关键词:
Online
shoppers
;
Japanese
;
Loyalty
;
Satisfaction
;
Trust
;
Repeat purchase
刊名:Australasian Marketing Journal (AMJ)
出版年:2016
10.
Social Media and Value Creation: The Role of Interaction
Satisfaction
and Interaction Immersion
作者:
Mitchell Hamilton
Mitchell.hamilton@lmu.edu" class="auth_mail" title="E-mail the corresponding author
;
Velitchka D. Kaltcheva
velitchka.kaltcheva@lmu.edu" class="auth_mail" title="E-mail the corresponding author
;
Andrew J. Rohm
;
arohm1@lmu.edu" class="auth_mail" title="E-mail the corresponding author
关键词:
Brands
;
Brand strategy
;
Social media
;
Customer
interactions
;
Online
marketing
;
Customer
value creation
;
Immersion
;
Online
flow
;
Satisfaction
刊名:Journal of Interactive Marketing
出版年:2016
1
2
3
4
5
6
7
8
9
按检索点细分(127)
题名(13)
关键词(23)
文摘(113)
按出版年细分(127)
2027年及以后(5)
2017年(2)
2016年(27)
2015年(5)
2013年(12)
2012年(15)
2011年(16)
2010年(12)
2009年(3)
2008年(3)
2007年(9)
2006年(6)
2005年(4)
2004年(2)
2003年(2)
2001年(1)
2000年(1)
2000年及以前(2)
NGLC 2004-2010.National Geological Library of China All Rights Reserved.
Add:29 Xueyuan Rd,Haidian District,Beijing,PRC. Mail Add: 8324 mailbox 100083
For exchange or info please contact us via
email
.